Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10231001June 14, 2008
SUSPENSION:FRONT
FRONT COIL SPRING BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230890June 12, 2008
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILED AT 109,000. IT THREW A ROD AND DESTROYED THE ENGINE WITH NO WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230455June 10, 2008
ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH LOCKED UP LEAVING US STRANDED. CALLED FORD CUSTOMER SERVICE, THEY CLAIM THEY COULD DO NOTHING AND TOLD ME TO CALL A DEALER AND HAVE IT FIXED. THIS CALL WAS MADE AT AROUND 9PM SO THERE WERE NO DEALERSHIPS OPEN. MY FIANCE HIT THE KEY WHILE IN THE IGNITION SEVERAL TIMES AND WAS FINALLY ABLE TO GET THE KEY TO TURN AND UNLOCK THE IGNITION. I AM UNABLE TO REMOVE MY KEY FROM THE IGNITION FOR FEAR IT MIGHT DO THIS AGAIN WHEN I AM ALONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230608June 3, 2008
UNKNOWN OR OTHER
2001 FORD FOCUS WITH VARIOUS DEFECTS. CONSUMER STATES THAT THE VEHICLE HAS HAD WORK DONE NUMEROUS TIMES AND HAS THE SAME PROBLEMS LISTED IN THE RECALLS BUT HER VEHICLE IS NOT LISTED IN THE RECALL. SHE WOULD LIKE FORD TO REPLACE THE VEHICLE.*KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229801June 3, 2008
AIR BAGS
WE WERE AT A COMPLETE STOP AT A STOP LIGHT AND THE AIR BAG DEPLOYED AND HAS CAUSED SOME INJURY TO MY FACE AND MAY HAVE CAUSE SOME LOSS OF VISION IN MY RIGHT EYE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10229576June 2, 2008
ELECTRICAL SYSTEM:IGNITION
2001 FORD FOCUS ZX3 IGNITION DOES NOT TURN. CONSUMER STATES THAT THE DEALER TOLD HER IT WOULD COST AROUND $350 TO FIX THE PROBLEM AND THEN THE PROBLEM MIGHT RETURN. SHE WOULD LIKE TO KNOW IF NHTSA HAS ANY SUGGESTIONS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229676June 2, 2008
ELECTRICAL SYSTEM
THE WIRING IN MY 2001 FORD FOCUS ZX3 THAT CONNECTS THE REAR HATCH TO THE FRONT OF THE CAR DETERIORATES SIGNIFICANTLY. THE WIRING ON MY CAR HAS STRIPPED THROUGH THE INSULATION, AND HAS BROKEN 4 OF THE 8 WIRES COMPLETELY IN HALF. THIS DISABLES THE CENTER BRAKE LIGHT, THE LICENSE PLATE LIGHTS, THE WINDSHIELD WIPER, AND THE TRUNK LID CAUSING A POTENTIALLY HAZARDOUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229418May 31, 2008
ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT TURN THE IGNITION-2001 FORD FOCUS ZX3 I'M HAVE TO WAIT UNTIL MONDAYJUNE 2, 2008 TO FIND SOMEONE TO FIX THE PROBLEM/REPAIR 2 DAY WAIT WITHOUT A CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229423May 31, 2008
ELECTRICAL SYSTEM:IGNITION
THE KEY ONCE INSERTED IN THE IGNITION WILL NOT START MY CAR (2001 FORD FOCUS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229074May 28, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO HESITATE AND THEN SHUT OFF A FEW MINUTES LATER. THE VEHICLE WAS TOWED TO A GARAGE AND THE MECHANIC STATED THAT THE FUEL PUMP FAILED. THE MECHANIC REPLACED THE FUEL PUMP. THE CONTACT RECEIVED A FORD RECALL NOTICE (03N01) IN JANUARY OF 2004 AND TOOK THE VEHICLE TO THE DEALER. THE DEALER INFORMED HER THAT THEY WOULD NOT CHANGE THAT PART UNTIL THE FAILURE OCCURS. CURRENTLY, THE CONTACT IS EXPERIENCING DIFFICULTY RECEIVING REIMBURSEMENT FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 86,781 AND CURRENT MILEAGE WAS 87,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228926May 26, 2008
ENGINE AND ENGINE COOLING
THE VALVE COVER GASKET LEAKS PREMATURELY, WHICH CAUSES OIL TO DRIP ONTO THE EXHAUST MANIFOLD. THE BURNING OIL CREATES FUMES. THE POORLY DESIGNED SEALS AROUND INTAKE AIR BOX ALLOW FUMES FROM THE ENGINE COMPARTMENT TO ENTER THE PASSENGER COMPARTMENT. THESE TWO DESIGN FAILURES COMBINE WITH EACH OTHER TO EXPOSE PASSENGERS TO BURNING OIL FUMES. NOW, I HAVE TO REPLACE THE VALVE COVER GASKET TO AVOID EXPOSING MYSELF TO BURNING OIL FUMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228296May 20, 2008
ELECTRICAL SYSTEM
THE IGNITION IN MY 2001 FORD FOCUS WON'T TURN, LEAVING ME STRANDED. THIS IS THE 3RD TIME THIS HAS HAPPENED, EACH ONE LEAVING ME STRANDED IN DIFFERENT PARTS OF THE STATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227712May 14, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE AT ANY SPEED, THE VEHICLE HESITATES FOR SEVERAL SECONDS BEFORE EVENTUALLY ACCELERATING. THE FAILURE OCCURS EVERYTIME THE VEHICLE IS DRIVEN. THE VEHICLE HAS NOT BEEN IN ANY CRASHES DUE TO THE FAILURE AND HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 107,000 AND FAILURE MILEAGE WAS 100,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226962May 7, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STARTED THE IGNITION AND THE VEHICLE MADE A STRANGE NOISE. THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC. THE CURRENT AND FAILURE MILEAGES WERE 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226413May 1, 2008
SUSPENSION:FRONT
SUNDAY MORNING (4/6/2008) I GOT IN MY CAR AND BACKED DOWN MY DRIVEWAY. WHILE TURNING THE WHEEL AND GOING DOWN THE DRIVEWAY I HEARD A VERY LOUD METAL ON METAL SOUND. I PUT THE CAR UP ON JACK STANDS AND INSPECTED THE SUSPENSION. I FOUND THE DRIVERS SIDE SPRING WAS NOT SEATED ON THE STRUT BASE. AT THIS TIME I DROVE THE CAR TO SEARS AUTO REPAIR IN NOVI, MICHIGAN. WHILE DRIVING THE CAR TO SEARS THE SPRING MOVED A COUPLE TIMES, MADE SOME NOISE, AND AFFECTED THE STEERING OF THE VEHICLE. SEARS INSPECTED THE SPRINGS AND FOUND THE DRIVERS SIDE SPRING WAS CORRODED AND FRACTURED IN A COUPLE PLACES AT THE TOP. I ENDED UP REPLACING BOTH SPRINGS AND IT COST $436.86. ON MONDAY (4/7/2008) I DECIDED TO GO ON THE INTERNET TO FIND OUT IF OTHER PEOPLE HAD THE SAME ISSUE WITH THE FORD FOCUS SPRINGS. I FOUND OUT IT WAS NOT AN UNCOMMON ISSUE. IN FACT FORD ISSUED A TSB (03M02S2) AND EXTENDED THE WARRANTY ON THE SPRINGS TO 150,000 MILES OR 10 YEARS (ONLY IF SERVICED AT A DEALERSHIP). UNFORTUNATELY I FOUND THIS OUT AFTER I REPAIRED THE CAR ON SUNDAY. I WAS NEVER NOTIFIED BY FORD OF TSB ON THE SPRINGS. ALSO, IT SHOULD BE NOTED THAT I BOUGHT THE CAR USED (ABOUT 1.5 YEARS AGO) FROM A FORD DEALERSHIP WHICH SHOULD HAVE INSPECTED THE VEHICLE FOR THINGS LIKE THIS (SPRING CORROSION). ON MONDAY (4/7/2008) I DECIDED TO CALL THE FORD CUSTOMER SERVICE LINE (800-392-3673) TO SEE WHAT CAN BE DONE TO REIMBURSE MY EXPENSES AND DISCUSS THE SAFETY CONCERN. I WAS TOLD BY THE CUSTOMER SERVICE REPRESENTATIVE THAT FORD DID NOT VIEW THIS AS A SAFETY CONCERN. I AM A MECHANICAL ENGINEER DESIGNING SAFETY CRITICAL SUSPENSION COMPONENTS (NOT COIL SPRINGS) AND TO ME THIS IS NOT AN ACCEPTABLE ANSWER. IF THE COIL SPRING WERE TO FRACTURE FURTHER AND CUT MY TIRE WHEN DRIVING ON THE FREEWAY I CAN IMAGINE THAT WOULD NOT BE A VERY SAFE SITUATION. I DON'T UNDERSTAND FORD NOT ISSUING A RECALL OVER A POOR QUALITY SUSPENSION COMPONENT WHICH COULD CAUSE INJURY. IF NEEDED I HAVE THE OLD PARTS IN MY POSSESSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226061April 29, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD BEGIN TO STALL AND THEN SHUT OFF. THE VEHICLE WOULD ALSO STALL AND THEN REGAIN POWER. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226230April 28, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2001 FORD FOCUS ELECTRONIC DOOR LOCK FAILURE. CONSUMER STATES THAT THE DRIVER SIDE ELECTRONIC DOOR LOCK FAILED, CAUSING THE DOOR NOT TO BE OPENED WITH A KEY OR KEYLESS ENTRY. *KB THE DEALER STATED DRIVER DOOR LATCH AND RIGHT REAR DOOR LOCK ACTUATOR WERE FROZEN, WHICH CAUSED THE CENTRAL SECURITY MODULE TO SHORT OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225311April 21, 2008
ELECTRICAL SYSTEM:IGNITION
MY KEY WILL GO INTO THE IGNITION OF MY FORD FOCUS, HOWEVER THE STEERING WHEEL REMAINS LOCKED AND THE KEY WILL NOT TURN AT ALL. EVEN AFTER "JIGGLING" THE STEERING WHEEL, I CAN'T TURN THE KEY AT ALL. AFTER SEVERAL ATTEMPTS FOR SOME REASON THE KEY CAN TURN. I HAVE TRIED SEVERAL DIFFERENT "TESTS" TO SEE IF PERHAPS PARKING STRAIGHT ON,ETC WILL ALLOW ME TO START MY CAR HOWEVER THERE IS NO RHYME OR REASON TO IT. THIS PROBLEM LEAVES ME QUITE FRUSTRATED, POSSIBLY STRANDED, AND POSSIBLY IN DANGER AS I CAN'T START THE CAR WHEN I NEED TO. IT HAS BEEN A COUPLE DAYS AND I THOUGHT I WAS GOING CRAZY SO I HAVE NOT DONE ANY REPAIRS YET. BUT AFTER READING THAT THIS IS A PROMINENT PROBLEM, LOOKS LIKE I WILL HAVE TO FIX IT. I AM AFRAID TO DRIVE IT ANYWHERE FOR FEAR THAT MY CAR WILL NOT LET ME TURN THE KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223057April 1, 2008
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLS AND MAKES A THUMPING SOUND. ALL OF THE EXTERIOR LIGHTS FLICKER WHEN THEY ARE ACTIVATED. THE DEALER WAS UNABLE TO FIND ANY FAILURES. THE VIN, ENGINE SIZE, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 40,003 AND FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222977March 31, 2008
ELECTRICAL SYSTEM:IGNITION
LOCK CYLINDER LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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