Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#8017202August 26, 2002
AIR BAGS:FRONTAL
VEHICLE INVOLVED IN MINOR IMPACT OF FRONT WHICH DIDN'T CAUSE ANY DAMAGE TO EITHER VEHICLE. BOTH DUAL AIR BAGS DEPLOYED, SHATTERING WINDSHIELD AND SPEWING GLASS OVER ENTIRE VEHICLE. PLEASE DESCRIBE DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#766202August 26, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP HAS BEEN GOING BAD. BAD DESIGN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766244August 26, 2002
SUSPENSION:FRONT:CONTROL ARM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONTROL ARM FAILURE RESULTED IN TIRES NEEDING TO BE REPLACED, THOUGH THEY HAD LESS THAN 20,000 MILES. FORD WOULD NOT WARRANTY THEM AND FIRESTONE WOULD NOT HONOR WARRANTY DUE TO DAMAGE BEING CAUSED BY DEFECT IN THE CAR. THE PROBLEM WITH THE ENGINE STARTING AND/OR DYING HAS JUST BEGUN IN RECENT MONTHS AND SEEMS TO BE GETTING WORSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766262August 26, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
IN APRIL OF 2000 THE FIRST PROBLEM WAS ENCOUNTERED WHEN THE CAR LOST ELECTRICAL POWER AND WENT ON AUXILLARY POWER- I WAS TOWED TO THE DEALER AND THE ALTERNATOR WAS FOUND TO BE THE CAUSE OF THE POWER FAILURE - BOTH ALTERNATOR AND BATTERY WERE REPLACED WITH NO FURTHER PROBLEMS TO REPORT AS OF YET. SECOND PROBLEM ENCOUNTERED WHILE IDLING I NOTICED THE FAN WAS NOT TURNING ON TO COOL THE ENGINE DOWN- I BROUGHT CAR TO DEALER IN JANUARY OF 2002 WHERE I WAS TOLD THAT THERE WAS A PROBLEM WITH THE FAN RELAY SWITCH WHICH WAS REPLACED TO MY SATISFACTION. NO FURTHER PROBLEMS HAVE SURFACED WITH COOLING SYSTEM. THIRDLY AND MOST TROUBLING IS MY EXPERIENCE WITH THE AUTOMATIC TRANSMISSION. I HAD NOTICED THE TRANSMISSION SLIPPING IN EARLY 2002 (JAN) AND HAD THE DEALER LOOK AT IT- THEY TOLD ME THE FLUID LEVEL WAS LOW AND ADDED A QUART AND TEST DROVE - IMMEDIATE AFTERWARDS CHANGED GEARS GREAT - AS TIME WENT ON I NOTICED IT AGAIN- I MADE AN APPOINTMENT WITH THE DEALER- BEFORE THE APPOINTMENT THE CAR STARTED WORSENING UNTIL COMPLETE TRANSMISIION FAILURE OCCURED. THE CAR WAS TOWED TO DEALER WHER IT WAS WORKED ON FOR ABOUT 3-5 DAYS - A NEW TRANSMISSION WAS SUPPOSED TO BE INSTALLED (4/2002). 2000 MILES LATER AND 4 MONTHS SAME PROBLEM SURFACING AGAIN!! I HAVE AN APPOINTMENT IN THE MORNING HOPEFULLY THE PROBLEM WILL BE ADDRESSED. I BELIEVE THIS PROBLEM IS A SAFETY CONCERN AND AN ACCIDENT WAITING TO HAPPEN- SO FAR I HAVE BEEN LUCKY ENOUGH TO ESCAPE INJURY OR DEATH. THERE ARE OVER 60 INCIDENT REPORTS LISTED ON NHTSA 'S WEB SITE FOR TRANSMISSION FAILURES AND I BELIEVE SOMEONE NEEDS TO LOOK INTO THIS MATTER FURTHER. I AM CONSIDERING LEGAL OPTIONS AS WELL AS A SIMPLE YET EFFECTIVE WAY OF VOICING MY OPINIONS THROUGH NEVER PURCHASING A FORD AGAIN!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017064August 23, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCKED UP, AND CONSUMER COULD NOT TURN THE KEY. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017083August 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT ANY SPEED VEHICLE WILL STALL. VEHICLE WILL STAY OFF UNTIL IT IS PULLED OVER AND RESTARTED. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766095August 23, 2002
AIR BAGS
I RECEIVED SEVERE 2ND DEGREE BURNS TO MY LEFT ARM AND HAND WHEN MY STEERING WHEEL AIRBAG DEPLOYED DURING A 35 MPH COLLISION IN WHICH MY FRONT RIGHT STRUCK ANOTHER VEHICLE TURNING IN FRONT OF ME IN HIS REAR RIGHT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#766096August 23, 2002
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN I GET CLOSE TO 1/4 OF A TANK OF GASOLINE, MY CAR BEGINS TO DIE OR SPUTTER. IT HAS DIED SEVERAL TIMES AND WONT RESTART. THE OTHER DAY I WAS COMING OFF AN EXIT RAMP FROM THE HIGHWAY AND IT DIED COMING AROUND THE SHARP TURN. I WAS ALMOST HIT BY SEVERAL CARS WHILE TRYING TO GET THE CAR STARTED LONG ENOUGH TO MOVE IT OFF THE RAMP. AFTER ABOUT 20 OR SO TIMES OF TURNING THE IGNITION AND GUNNING THE PEDAL, I GOT IT MOVED INTO A SAFE AREA OFF THE HIGHWAY. IT TOOK ABOUT 45 MINUTES AND A LOT OF CONK OUTS TO GET IT MOVED. I WAS STRANDED AND VERY ANGRY. I WAS EVEN MORE ANGRY WHEN I GOT HOME AND DID A LITTLE RESEARCH TO FIND THAT THIS SAME COMPLAINT HAS BEEN MADE TO FORD/NHTSA AND NEVER REPORTED TO THE PUBLIC. I HAVE HAD 6 RECALLS THIS YEAR ON THIS [XXX] CAR AND I AM VERY CONCERNED FOR MY SAFETY NOW. I GOT THE CAR BECAUSE OF ITS GREAT RATINGS FOR SAFETY- NOW I AM AFRAID EVERYTIME I PUT MY SON IN THE CAR OF IT BLOWING UP ON ME. I WANT TO GET RID OF IT BUT I CANT BECAUSE I OWE MORE ON THE LOAN THEN I CAN GET FOR TRADE IN (MY GUESS IS THE VALUE OF THE CAR HAS TOTALLY FALLEN BECAUSE OF ALL THESE RECALLS). I AM SO ANGRY WITH FORD AND I AM AFRAID FOR MY SAFETY WHILE DRIVING THIS CAR. PLEASE DO SOMETHING ABOUT THIS! THANK YOU. OH AND THE GAS GAUGE NEVER READS CORRECTLY. I HAVE TO COUNT MY MILES TO MAKE SURE I AM OKAY ON GAS BETWEEN FILL UPS. THE GAUGE WILL JUST DROP TO BELOW E AND THE LIGHT COMES ON FOR NO REASON. THEN AFTER A BIT OF DRIVING IT WILL GO BACK TO NORMAL. VERY ODD.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766131August 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE NOT BEEN IN AN ACCIDENT DUE TO THE FREQUENT STALLING OF MY FORD FOUCS (AT VARRYING RATES OF SPEED). HOWEVER, IT IS A HAZARD TO ALL FOCUS OWNER'S AND ALL THOSE WHO USE THE STREETS AND HIGHWAYS. I FOUND NO OTHER FORUM TOO COMPLAIN OR FOREWARN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016931August 22, 2002
VEHICLE SPEED CONTROL
ENGINE REVVED AND VEHICLE JERKED 4 TIMES, VEHICLE IS AT DEALERSHIP AT THIS TIME. PLEASE PROVIDE ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766024August 22, 2002
SUSPENSION:MULTIPLE AXLE, UNKNOWN OR OTHER
LAST MONTH, I REPLACED THE RIGHT REAR WHEEL BEARING ON MY FORD FOCUS WHEN IT FAILED. I HAVE HEARD REPORTS THAT OTHER PEOPLE HAVE HAD THE SAME PROBLEMS, AND I BELIEVE THIS PROBLEM IS RELATED TO A FLAW IN DESIGN. MORE DANGEROUS THAN THAT, THOUGH, IS THE PROBLEM I HAD WITH THE FUEL SYSTEM. THE CAR LOST POWER ON SEVERAL OCCASIONS AFTER RIGHT-HAND TURNS OR GOING UPHILL. IT DID NOT STALL, SIMPLY SPUTTERED AND LOST POWER FOR BETWEEN 2-5 SECONDS. ONE OF THE MOST FRIGHTENING INCIDENTS HAPPENED WHEN MY HUSBAND AND I WERE MERGING ONTO THE CAPITAL BELTWAY ON OUR WAY TO VISIT FRIENDS, AND THE CAR LOST POWER, NEARLY CAUSING AN ACCIDENT. I TOOK THE CAR TO THE DEALER AND THEY WERE QUITE FAMILIAR WITH THE PROBLEM, AS FORD HAS ISSUED A SERVICE BULLETIN ABOUT IT. THE REPAIRS COST OVER $425, AND INVOLVED REPLACEMENT OF THE FUEL PUMP AND COMPLETE FLUSH OF THE FUEL TANK. I WAS TOLD THAT FORD CLAIMS THE PROBLEM IS CREATED BY CONTAMINATED GASOLINE, WHICH MEANS THAT AT ANY TIME, THIS PROBLEM COULD RESURFACE. I AM FRIGHTENED TO DRIVE THE VEHICLE IN TRAFFIC OR ON THE HIGHWAY, BECAUSE MY CONFIDENCE IN ITS SAFETY HAS BEEN SHATTERED BY THIS PROBLEM. I BELIEVE THAT FORD IS AWARE OF THIS SAFETY ISSUE AND SHOULD ISSUE A RECALL ON THE FAULTY SYSTEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766056August 22, 2002
FUEL SYSTEM, OTHER, UNKNOWN OR OTHER, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
1. JULY 26,2000 WAS THE FIRST INCIDENT WHEN THE FUEL GAUGE LIGHT CAME ON AND EVEN THOUGH THE TANK WAS FULL, THE GAUGE REGISTERED EMPTY. DEALER REPLACED SENDER AND PUMP ASSEMBLY. 2. OCT.11,2000 FUEL GAUGE LIGHT CAME ON, AND THE GAUGE REGISTERED THE TANK AS EMPTY EVEN THOUGH IT WAS FULL. DEALER REPLACED THE SENDER AND PUMP ASSEMBLY. 3. FEB. 6, 2002, ENGINE CHECK LIGHT CAME ON, RETURNED TO THE DEALER WHO REPLACED FUEL FILLER CAP. 4. AUG. 19, 2002, SERVICE ENGINE LIGHT CAME ON, RETURNED TO DEALER WHO REPLACED THE GASKET-FUEL TANK SENDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016856August 21, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKE PADS HAVE WARPED AT 14000 MILES. CONSUMER HAS TAKEN VEHICLE TO DEALER FIVE DIFFERENT TIMES TO GET BRAKES FIXED, BUT PROBLEM STILL OCCURRING. ALSO, EXTENDED STOPPING DISTANCE AND NOISE WHEN BRAKING. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016862August 21, 2002
SUSPENSION:MULTIPLE AXLE
REAR WHEEL BEARING WAS MAKING NOISE. TOOK VEHICLE TO DEALER, AND THEY STATED THAT REAR BEARING NEEDED REPLACEMENT. *AK CONSUMER STATED THAT WHEEL BEARING WENT OUT AND WAS REPLACED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016877August 21, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED AT 20 MPH, ALL GAUGES WENT HAYWIRE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016915August 21, 2002
ELECTRICAL SYSTEM:WIRING
VEHICLE WAS GOING 40MPH AND SHUT DOWN WITHOUT WARNING. AFTER VEHICLE PULLED OVER CONSUMER HEARD A BOOM EXPLOSION NOISE, AND VEHICLE CAUGHT ON FIRE. THE BATTERY/ ALTERNATOR, AND CABLE WIRES WERE BURNED. THE DEALER GAVE NO EXPLANATION TO WHAT THE FIRE WAS CAUSED BY. PLEASE PROVIDE MORE INFORMATION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#765875August 19, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR HAS STALLED ON ME THREE TIMES. 30-40% OF THE TIME WHEN DRIVING, IT WON'T SHIFT OUT OF FIRST GEAR UNLESS I TAKE MY FOOT OFF THE GAS THEN START TO GO AGAIN. ALSO, THERE IS A TAPPING NOISE COMING THE ENGINE WHEN IN IDLE.*AK,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016592August 19, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE ATTEMPTING TO START VEHICLE IGNITION LOCKED UP KEY WOULD NOT TURN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016607August 19, 2002
SEATS
DEALERSHIP SAD THAT PARTS TO RECALL 00V180000 CONCERNING SEAT HINGE FAILURE WERE ON BACK ORDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016610August 19, 2002
SUSPENSION:MULTIPLE AXLE
DEALERSHIP SAD PARTS TO RECALL 01I017000 CONCERNING REAR WHEEL BEARING FAILURE ARE ON BACK ORDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus