Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10887424July 21, 2016
STRUCTURE:BODY
MY SON'S 2012 FORD FOCUS LEFT REAR DOOR FLUNG OPEN ON ITS OWN WHILE DRIVING ON THE FREEWAY. THANKFUL NO ONE WAS INJURED, AND WHEN HE PULLED TO THE SHOULDER HE REALIZED THAT HE COULD NOT GET THE TO ENGAGE TO CLOSE OR LOCK. HE STRUGGLED WITH IT FOR A FEW MINUTES, AND REALIZED IT WAS USELESS. HE THEN HAD TO DRIVE HOME HOLDING REAR DOOR CLOSED WHILE TRYING TO SAFELY DRIVE THE CAR. FORD NEEDS TO RECALL THE DOOR LATCHES ON THESE VEHICLES. DRIVERS RISK DEATH AND INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887420July 21, 2016
POWER TRAIN
TCM RECALL, I HAVE HAD TO TAKE MY CAR TO THE SHOP GOING ON 3 TIMES NOW FOR THE SAME ISSUE. MY CAR IS LOOSING POWER, HESITATING TO GO INTO GEAR, AND SHUDDERING WHILE DRIVING. MY RADIO IS ALSO TURNING OFF WHILE DRIVING AND DOES NOT FIX UNTIL I TURN THE CAR ON AND OFF. MY TRANSMISSION FEELS LIKE ITS DRIVING. I DON'T FEEL SAFE DRIVING THIS VEHICLE AND I HAVE STARTED THE STEPS TO FILE A COMPLAINT WITH FORD. I WANT TO DRIVE A SAFER CAR I FEEL LIKE IM RISKING ME AND MY PASSENGERS LIVES WHEN I DRIVE THIS CAR. I LOVE IT BUT I JUST WANT TO FEEL SAFE AND WANT TO FEEL LIKE MY AUTO COMPANY CARES ABOUT ITS DRIVERS. ONCE WHEN THEY FIRST FIXED THE TCM I DROVE IT OFF THE LOT AND GOT A TRANSMISSION ERROR MESSAGE AND THEY HAD TO COME TAKE IT BACK TO THE DEALER. WHEN I PULL OFF AT A LIGHT MY CAR SHAKES UNTIL IT GETS TO 20MPH THEN IT STILL SHUDDERS A BIT UNTIL IT GETS ABOUT 50 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887614July 21, 2016
STRUCTURE:BODY
THE DRIVER'S SIDE DOOR LATCH HAS FAILED AND THE DOOR WILL NOT HOLD ITSELF CLOSED. WHEN I ATTEMPT TO LOCK THE DOORS, IT TRIES AND IMMEDIATELY UNLOCKS THEM. THE LATCH MECHANISM ITSELF CAN BE PUSHED CLOSED WITH YOUR FINGER WHEN THE DOOR IS OPEN HOWEVER IT DOESN'T ACTUALLY STAY CLOSED. A SPRING FORCES IT BACK OPEN. THE LATCH FAILED IN THE PARKING LOT. WHEN I GOT IN TO COME HOME FROM WORK, THE DOOR WOULD NOT LATCH CLOSED. I THOUGHT MAYBE THE SEAT BELT OR SOME OTHER OBJECT GOT CAUGHT IN IT HOWEVER THAT WAS NOT THE CASE. IN ORDER TO DRIVE HOME, I HAD TO HOLD THE DOOR CLOSED AS BEST AS I COULD WITH ONE HAND WHILE ATTEMPTING TO STEER AND OPERATE TURN SIGNALS WHICH IS EXTRAORDINARILY UNSAFE AND DISTRACTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887627July 21, 2016
UNKNOWN OR OTHER
TAKATA RECALL. I HAVE A 2012 FORD FOCUS THAT I BOUGHT ABOUT 2 YEARS AGO FROM SOMEONE ON CRAIGSLIST. IT'S MY FIRST CAR AND HAS BEEN THE MOST AMAZING FIRST CAR I COULD'VE ASKED FOR, WHEN I FIRST PURCHASED IT I HAD GOTTEN A LETTER IN THE MAIL REGARDING MY FORD AND IT TOLD ME TO BRING IT INTO FORD BECAUSE THERE WAS A RECALL ON MY TRANSMISSION. SO I BROUGHT IT IN TO CAPISTRANO FORD TURTLE CLICK, THEY TOLD ME TO COME BACK AFTER THE 4 DAY WEEKEND BECAUSE I PROBABLY DIDN'T WANT MY CAR SITTING IN THE SHOP ALL WEEKEND FOR SUCH A MINOR PROBLEM. SO I ASKED IF MY CAR WAS GOING TO BE FINE FOR ME TO STILL DRIVE IN OR SHOULD I JUST LET IT BE UNTIL THEY COULD WORK ON IT. THE MAN TOLD ME THAT MY CAR WOULD BE FINE AND JUST BRING IT IN AFTER THE WEEKEND. I ALSO CALLED AS SOON AS I WAS LEAVING THE DEALERSHIP AND MADE AN APPT AND ALSO GOT IT VERIFIED THAT MY CAR WOULD BE FINE TO DRIVE IN UNTIL MY APPT. FUNNY THING THE NEXT DAY MY GF AND I WE'RE DRIVING AND I STOPPED AT A RED LIGHT AND IT TURNED GREEN WENT TO HIT THE GAS AND MY CAR JUST DIED. DIDN'T EVEN FEEL LIKE IT TURNED OFF OR ANYTHING AND THEN IT SHOWED MY CAR WAS NOT REGISTERING THAT IT WAS IN DRIVE. SO I CALL FORD AND THEY HAD ME TOW THE CAR TO THEM AND THEY SAID THERE HAD BEEN A RECALL ON THE TRANSMISSION SOMETHING AND THEY FIXED IT FOR ME. SO SHE WAS RUNNING SO GOOD AND ABOUT 8 MONTHS DOWN THE LINE THE SAME KIND OF PROBLEM WITH MY TRANSMISSION IS HAPPENING EXCEPT NOW I GET IN MY CAR AND WILL GO TO TURN THE KEY AND IT WON'T TURN OVER, I HAVE TO LET IT DING 4 TIMES AND THEN IT'LL START. VERY ODD? I THEN WILL START DRIVING AND WHEN IT GOES TO SHIFT INTO SECOND GEAR IT DOES A GNARLY STALL AND IT'S ALMOST LIKE IT CAN'T CATCH THE GEARS AND IT'S BEEN TELLING ME "TRANSMISSION TOO HOT PULL OVER SAFELY" AND THEN IT JUST PULLS ITSELF OUT OF GEAR AND I KINDA JUST COAST INTO A SPOT. SO I TOLD FORD ABOUT IT ALL AND NOW THEY CAN'T FIX MY CAR BECA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886212July 20, 2016
STRUCTURE:BODY
DOOR LATCHES ON THE FORD FOCUSES HAVE A TENDENCY TO BREAK WITHOUT ANY WARNING. I OPENED MY REAR LEFT DOOR TO DEPOSIT SOMETHING IN THE BACKSEAT, TRIED TO CLOSE THE DOOR, AND I REALIZED IT WOULDN'T SHUT BECAUSE THE DOOR LATCH HAD BROKEN. LUCKILY, I WAS PARKED IN A PARKING LOT, BUT I HAD TO DRIVE THE CAR DOWN TO THE DEALERSHIP HOLDING THE DOOR CLOSED THE ENTIRE WAY BECAUSE I DIDN'T HAVE ANY WAY TO WIRE IT SHUT. IT POSED A SERIOUS SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886266July 20, 2016
UNKNOWN OR OTHER
WHILE AT A STOP, I TRIED TO CLOSE MY REAR PASSENGER DOOR AND THE DOOR LATCH FAILED TO LATCH AND HOLD THE DOOR CLOSED. THIS IS THE THIRD DOOR LATCH TO FAIL ON THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886269July 20, 2016
STRUCTURE:BODY
WHEN I APPROACHED MY VEHICLE PARKED IN A PRIVATE PARKING LOT I NOTICED THE LEFT REAR DOOR WAS AJAR. I TRIED TO SHUT IT MULTIPLE TIMES WITH NO SUCCESS. I ENDED UP USING A STRAP TO KEEP MY DOOR CLOSED, WHICH SEEMED VERY UNSAFE, AND TOOK MY VEHICLE TO THE NEAREST FORD SERVICE CENTER FOR REPAIRS. I WAS EVENTUALLY DETERMINED THAT IT WAS A FAULTY DOOR LATCH THAT WAS EXTREMELY EXPENSIVE TO HAVE REPLACED. UGH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886270July 20, 2016
STRUCTURE:BODY
WHEN I APPROACHED MY VEHICLE PARKED IN A PRIVATE PARKING LOT I NOTICED THE DRIVER DOOR WAS AJAR. I TRIED TO SHUT IT MULTIPLE TIMES WITH NO SUCCESS. I ENDED UP MANUALLY HOLDING THE DOOR CLOSED, WHICH WAS VERY UNSAFE, AND TOOK MY VEHICLE TO THE NEAREST FORD SERVICE CENTER FOR REPAIRS. I WAS EVENTUALLY DETERMINED THAT IT WAS A FAULTY DOOR LATCH THAT WAS EXTREMELY EXPENSIVE TO HAVE REPLACED. UGH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886089July 20, 2016
STRUCTURE:BODY
DRIVER SIDE DOOR CAME OPEN WHILE CAR WAS IN MOTION, BEING DRIVEN ON A CITY STREET. DRIVER SIDE DOOR WILL NOT STAY CLOSED. DOOR LATCH HAS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886096July 20, 2016
STRUCTURE:BODY
THE REAR DRIVER'S SIDE DOOR LATCH FAILED. THIS IS THE SECOND LATCH THAT I HAVE HAS FAILED ON THE CAR. THE DRIVER'S SIDE DOOR LATCH FAILED IN NOVEMBER 2015. I WAS PULLING OUT OF A PARKING SPOT (GOING IN REVERSE) WHEN THE DOOR OPEN WARNING LIGHT CAME ON. I HAD JUST PUT MY DOG IN THE CAR AND CLOSED THE DOOR. THE DOOR LATCH FAILED SUDDENLY AND THE DOOR WILL NOT CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886152July 20, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A RIGHT TURN, THE DRIVER SIDE DOOR SWUNG OPEN. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT THE LATCH DID NOT ENGAGE. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND ATTEMPTED TO SHUT THE DOOR, BUT WAS UNSUCCESSFUL. THE CONTACT HAD TO HOLD THE DOOR CLOSED WHILE DRIVING HOME. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED. THE VEHICLE WAS AT THE DEALER AWAITING REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885765July 19, 2016
ELECTRICAL SYSTEM
2012 FORD FOCUS. DIVERS SIDE DOOR LATCH DID NOT SECURE AND CAR DOOR OPENED WHILE VEHICLE IN MOTION AND JEAPORDAZIED THE SAFETY OF MY SON. AFTER SEVERAL ATTEMPTS TO SECURE DOOR IT WAS UNSUCCESSFUL. NOTIFIED FORD MOTOR COMPANY AND THEY ADVISED NO RECALL AT THE MOMENT FOR SUCH ISSUE. CAN ONLY REPLACE LATCH FOR COST OF $640.00 DOLLARS. I MOST RECENTLY TOOK MY 2013 FORD FUSION WITH THE SAME ISSUE AND A RECALL WAS ISSUED AND DOOR LATCH REPLACED,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885851July 19, 2016
STRUCTURE:BODY
WITH 65300 MILES ON MY VEHICLE, THE DRIVERS DOOR LATCH FAILED. THE DOOR WILL NOT LATCH .I MUST SECURE THE DOOR WITH A BUNGEE CORD. MY DEALER INFORMED ME THAT MY VEHICLE VIN IS NOT PART OF ANY RECALL AND THAT THE REPAIR OF THE SINGLE DOOR IS $600. NO ACCOMMODATION OF ANY KIND WAS OFFERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886003July 19, 2016
UNKNOWN OR OTHER
THE DRIVER DOOR WOULD NOT STAY CLOSE NOR WILL IT LOCKED. I CAN NOT DRIVE MY CAR ANYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885456July 18, 2016
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CAR WILL STALL OUT WHEN STOPPED. GAS NEEDLE WILL NOT WORK SOMETIMES. ECHECK ENGINE LIGHT WILL COME ON AND GO OFF WHEN GAS IT PUT INTO THE VWHICLE.IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885467July 18, 2016
UNKNOWN OR OTHER
THE DRIVERS SIDE DOOR CAME UNLATCHED WHILE DRIVING, WOULD NOT CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885506July 18, 2016
UNKNOWN OR OTHER
2 DOOR LATCHES HAVE BROKEN WITHIN THE PAST TEN DAYS. THE CAR WAS STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885520July 18, 2016
STRUCTURE:BODY
THE REAR DRIVERS SIDE DOOR LATCH HAS A BROKEN SPRING AND WILL NOT LATCH AT ALL! MY SON WENT OUT TO THE CAR TO LEAVE AND PUT MY GRANDSON IN THE BACK SEAT AND TRIED TO CLOSE THE DOOR AND IT WOULDN'T LATCH. HE CALLED FOR SOMEONE TO PICK UP THE 3 YEAR OLD THEN USED HIS BELT TO TIE THE DOOR SHUT AND TOOK IT BILL UTTER FORD. FORD HAS INFORMED US THE PART IS NOT COVERED AND IT IS ON A MAJOR BACK ORDER WITH NO ESTIMATED DATE OF AVAILABILITY. THEY ARE NOT WILLING TO GIVE US A LOANER CAR UNTIL PART COMES IN. THE FOCUS IS NOT SAFE TO DRIVE WITH A BROKEN DOOR LATCH! THIS CAR HAS 70,000 MILES AND WAS A CERTIFIED PREOWNED WHEN WE BOUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885528July 18, 2016
STRUCTURE:BODY
DRIVER SIDE DOOR WILL NOT STAY CLOSED. WORKED FINE THEN WOULD NOT LATCH CLOSE. THE DOOR NOW WILL SWING OPEN UNLESS HELD IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885620July 18, 2016
STRUCTURE:BODY
THE DRIVERS SIDE REAR DOOR LATCH WOULD NOT LATCH. I HAD TO TIE UP THE DOOR FROM THE INSIDE AND TAPE THE DOOR SHUT FROM THE EXTERIOR. WITH THE DOOR NOT ABLE TO LATCH THE CAR COULD NOT BE DRIVEN OR THE DOOR WOULD FLY OPEN. I BOUGHT A LATCH FROM FORD AND REPLACED THE ENTIRE ASSEMBLY.AT A SHOP. TOTAL COST OVER $350. I MAY HAVE PURCHASED THE SAME LATCH THAT CAME WITH THE VEHICLE. THIS COULD HAPPEN AGAIN ON ANY DOOR. THE CAR WAS PARKED WHEN I CAME BACK I NOTICED THE DOOR WOULD NOT SHUT. THEREFORE I TIED IT AND TAPED IT TO GET HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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