Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10895219August 12, 2016
STRUCTURE:BODY
FRONT DRIVER SIDE DOOR WOULD NOT LATCH PROPERLY, ALLOWING THE DOOR TO SWING OPEN WHILE DRIVING. I NOTICED THIS DRIVING OUT OF THE PARKING LOT AT WORK. EXTREMELY DANGEROUS AND COULD HAVE CAUSED DAMAGE TO MY VEHICLE AND OTHERS ON THE ROAD. VEHICLE IS UNSAFE TO DRIVE, AND FORD HAS ISSUED A RECALL FOR THIS ISSUE (HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2016/08/04/REGIONAL-SAFETY-RECALL.HTML) BUT MY VIN ISN'T ONE OF THE AFFECTED NUMBERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895248August 12, 2016
STEERING
MY DAUGHTER WAS LEAVING A FRIENDS HOUSE AND WHEN SHE TRIED TO BACK OUT THE ELECTRIC POWER STEERING LIGHT CAME ON. THE STEERING WHEEL WAS VERY HARD TO TURN. SHE RESTARTED THE CAR AND IT WAS FINE. SHE WAS LEAVING THE ICE ARENA AND THE SAME THING HAD HAPPENED AGAIN..I HAVE AN APPOINTMENT WITH THE DEALER BUT HE WASN'T AWARE OF ANY RECALLS.. VERY DANGEROUS ID THE STEERING FAILS WHILE DRIVING.120,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895378August 12, 2016
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING FAILED WHEN THE ENGINE STARTED. THE POWER STEERING WOULD NOT PERFORM CORRECTLY UNTIL THE ENGINE WAS RESTARTED. THE FAILURE OCCURRED OFTEN AND THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 117,000. UPDATED 09/28/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895412August 12, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LATCH WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE LATCH WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895460August 12, 2016
STRUCTURE:BODY
MY FAMILY AND I WERE PREPARING TO DRIVE FROM OUR HOME WHEN MY DAUGHTER TOLD ME THE REAR DOOR WOULD NOT CLOSE. AFTER RESEARCHING ON THE INTERNET, I FIND THAT THIS IS A COMMON ISSUE WITH SOME MODELS OF FORD CARS. I TOOK MY CAR TO A FORD DEALERSHIP BUT HAVE BEEN TOLD THAT ALTHOUGH IT IS IN FACT THE SAME DEFECTIVE PART DESCRIBED IN A RECALL, MY VEHICLES'S VIN NUMBER IS NOT INCLUDED AS A RECALL. MY DOOR WILL NOT STAY CLOSED AND I CAN'T RISK TRANSPORTING MY CHILDREN AS A RESULT. FORD SAYS IT WILL COST ME FIVE HUNDRED DOLLARS TO REPAIR THE PART THAT HAS ALREADY BEEN DEEMED UNSAFE AND IS BEING FIXED AT NO CHARGE IN OTHER VEHICLES BECAUSE THEY HAVE DIFFERENT VIN NUMBERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895004August 11, 2016
STEERING
WHILE DRIVING ON THE HIGHWAY 65MPH THE AUTO STEERING WENT OUT. VERY HARD TO TURN THE WHEEL. PULLED CAR OVER TO THE SIDE OF THE ROAD, TURNED CAR OFF AND THEN RESTARTED IT STEERING FINE. STARTED BACK ON THE HIGHWAY WENT A LITTLE DISTANCE AND THE SAME THING HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895056August 11, 2016
STRUCTURE:BODY
I WAS PARKED IN A PARKING LOT. I GOT OUT TO LOOK FOR SOMETHING IN THE BACK SEAT. I FOUND WHAT I WAS LOOKING FOR, CLOSED THE DRIVER'S SIDE PASSENGER DOOR AND GOT BACK IN THE DRIVER'S SEAT. AS I WAS BACKING OUT TO LEAVE, THE BACK DOOR THAT I HAD OPENED FLEW OPEN AND THE WARNING LIGHT THAT A DOOR WAS AJAR CAME ON. I COULD NOT GET THE DOOR TO STAY CLOSED. I HAD TO TIE IT TO SOMETHING IN THE BACK SEAT WITH PLASTIC BAGS WHICH WAS THE ONLY THING I HAD. I TOOK IT TO MY DEALER AND WAS TOLD THAT THE DOOR LATCH WAS ON "BACK ORDER" AND IT WOULD NOT BE AVAILABLE UNTIL SEPTEMBER 2016 AND WOULD COST ME $400 TO FIX BECAUSE THE VEHICLE HAD NOT BEEN ISSUED A RECALL....YET. SO I HAVE TO FIGURE A WAY TO KEEP THE DOOR CLOSED, NOT SECURED, UNTIL THEY CAN GET THE PART IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895040August 11, 2016
STRUCTURE:BODY
REAR DRIVER SIDE DOOR NOT LATCHING. OPENED IT TO GET PERSONAL STUFF OUT AND WENT TO CLOSE IT AND THE DOOR JUST BOUNCED BACK. LOOKED AT THE LATCH AND IT DOESN'T STAY UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895088August 11, 2016
UNKNOWN OR OTHER
ON THE PASSENGER DOOR, DRIVERS SIDE, I FOUND THE DOOR OPEN WHEN I WAS WALKING TO MY CAR FROM WORK. I WAS FORTUNATE THAT NO ONE STOLE ANYTHING. I THEN DISCOVERED THAT THE DOOR WOULD NOT SHUT. IT DID NOT LOOK LIKE A BREAK IN AND I WAS INFORMED BY THE MECHANIC THAT THERE IS A PROBLEM WITH THE DOOR LATCH.THE MECHANIC SAID THE DOOR LATCH WAS VERY POORLY DESIGNED. I RESEARCHED THE PROBLEM AND IT SEEMS THIS DOOR LATCH PROBLEM IS HAPPENING WITH OTHER FORDS AS WELL. I CONSIDER THIS IS SAFETY ISSUE BECAUSE THE DOOR COULD HAVE SWUNG OPEN WHEN I WAS DRIVING. I TRIED CONTACTING FORD TO DISCUSS THIS PROBLEMS BUT THEY HAVE NOT BEEN HELPFUL. APPARENTLY THERE ARE NO RECALLS ON THIS. CURRENTLY I AM CONCERNED IF THE OTHER DOORS WILL HAVE THE SAME PROBLEM-DOOR LATCH ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895168August 11, 2016
STRUCTURE:BODY
THE DOOR LOCK LATCH/ACTUATOR BROKE NOT ALLOWING THE DOOR TO SHUT AND LATCH. THIS IS THE SAME PROBLEM MANY MODELS OF FORD VEHICLES HAVE HAD AND BEEN RECALLED. BUT THE RECALLED MODELS DON'T COVER ALL MODELS AFFECTED WITH THIS DEFECTIVE LATCH. VEHICLE WAS STATIONARY FORTUNATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895191August 11, 2016
UNKNOWN OR OTHER
THE FRONT DRIVER SIDE DOOR LATCH BROKE AND THE DOOR WOULD NOT LATCH SHUT. I TOOK THE CAR TO THE DEALER FOR REPAIRS AND PAID $510.72
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894738August 10, 2016
STRUCTURE:BODY
THE DOOR WILL NOT LATCH CLOSED. THE DRIVER'S SIDE DOOR IMMEDIATELY SWUNG OPEN WHEN I ATTEMPTED TO DRIVE THE VEHICLE. I WAS UNABLE TO EVER CLOSE IT AGAIN AFTER THAT. IT JUST LEANS IN PLACE, BUT IT NEVER LATCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894345August 9, 2016
STRUCTURE:BODY
DRIVER'S DOOR LATCH FAILED AND DOOR WOULD NOT CLOSE. CAR WAS PARKED AND I HAD IT LOCKED IT WITH THE REMOTE CONTROL. HAD IT REPAIRED BY MY MECHANIC. CONCERNED OTHER DOORS WILL HAVE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894364August 9, 2016
STRUCTURE:BODY
AS OF AUGUST 7, 2016 THE DRIVER SIDE DOOR LATCH FAILS TO LATCH IN THE CLOSED POSITION. MALFUNCTION WAS DISCOVERED WHEN I RETURNED TO THE PARKED VEHICLE AT THE GROCERY STORE. PRIOR TO THIS THERE WAS NO INDICATION THAT THE LATCH FUNCTION WAS FAILING. OBVIOUSLY THIS MALFUNCTION IS A SERIOUS SAFETY AND THEFT CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894499August 9, 2016
STRUCTURE:BODY
DRIVER'S SIDE BACK DOOR OPENED WHILE VEHICLE WAS BEING DRIVEN. SPRING FORCING LATCH TO SECURE IS EVIDENTLY BROKEN. VEHICLE WAS GOING STRAIGHT AT APPROXIMATELY 30 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894640August 9, 2016
UNKNOWN OR OTHER
CAR DOOR LOCK BROKE DRIVER SIDE BACK DOOR. THIS IS THE SECOND DOOR LOCK TO BREAK IN A MONTH. ASSUMING THEY WILL ALL GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893901August 8, 2016
UNKNOWN OR OTHER
DOOR LATCH ON BACK SIDE DOOR HAS FAILED AND I WAS TOLD THAT MY VIN NUMBER IS NOT ON RECALL LIST. WHILE AT HOME WENT TO CLOSE BACK DOOR AND IT WOULD NOT CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894066August 8, 2016
STRUCTURE:BODY
THE DRIVER'S DOOR LATCH HAS FAILED AND WILL NOT CLOSE THE DOOR ANYMORE. DEALER SAYS THE RECALL DOES NOT APPLY TO 2012 FORD FOCUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894047August 8, 2016
STRUCTURE:BODY
DRIVERS SIDE DOOR LATCH BROKE AND DOOR DOES NOT REMAIN CLOSED/LATCHED WHILE CAR IS IN MOTION OR SITTING STILL. CANNOT SECURE MY CAR NOR CAN I SAFELY OPERATE MY CAR SINCE THE DOOR WILL NOT CLOSE. THIS IS THE SECOND DOOR LATCH THAT IS DEFECTIVE IN MY VEHICLE. NOW BOTH DRIVER'S SIDE DOORS WILL NOT REMAIN CLOSED. FRONT AND REAR DOOR LATCHES ARE DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894241August 8, 2016
UNKNOWN OR OTHER
DOOR LATCH BROKE. DOOR WILL NOT STAY CLOSED. VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus