Ford Focus Complaints (2004)

387 consumer complaints on file.

#10223273April 3, 2008
ELECTRICAL SYSTEM:IGNITION:MODULE
WENT TO START CAR TO GO TO WORK AND KEY WOULD NOT TURN THE IGNITION ON. HAD TO HAVE THE WHOLE TUMBLER ASSEMBLY REPAIRED AT A COST OF JUST UNDER $400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222026March 22, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE OWNED MY 2004 FORD FOCUS SE FOR ABOUT 4 YEARS NOW AND OUT OF NO WHERE THE IGNITION IN THE CAR FROZE. WHEN I PUT MY KEY IN THE IGNITION THE KEY DOESN'T GO IN THE KEY HOLE SMOOTHLY ONCE ALL THE WAY IN IT WONT TURN. I WAS STRANDED AT WORK FOR 3 AND A HALF HOURS TRYING TO GET MY CAR STARTED FINALLY A TOW TRUCK DRIVER CAME AND USED A MALLET HIT MY KEY WHILE IT WAS IN THE IGNITION TO GET THE CAR STARTED. I BROUGHT MY CAR TO A LOCAL FORD DEALERSHIP BECAUSE I HEARD THAT FORD DID A RECALL ON THIS PART. TURNS OUT THAT THE DEALERSHIP SAYS I AM FULLY RESPONSIBLE FOR THE PART...I DID SOME RESEARCHING ONLINE AND FOUND THAT HUNDREDS OF THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM FORD IS NOT FIXING THIS MALFUNCTION. I AM DEPLOYING TO IRAQ FOR THE SECOND TIME AND I CAN NOT LEAVE MY FAMILY A WORKING VEHICLE BECAUSE OF A DEFECT FORD HAS WITH THE IGNITION SYSTEM. I FEEL AS IF THIS IS A PROBLEM THAT FORD SHOULD FACE AND SHOULD DO AN OFFICIAL RECALL ON. THIS IS POOR SERVICE ESP COMING FROM A LARGE VEHICLE COMPANY LIKE FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221285March 15, 2008
STEERING: STEERING WHEEL/HANDLE BAR
I HAD PARKED MY CAR AND WHEN I TRIED TO START IT AGAIN, THE WHEEL LOCKED AND WOULD NOT BECOME UNLOCKED. MYSELF AND SEVERAL PEOPLE TRIED MANY TIMES TO GET IT UNLOCKED AND IT WOULD NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219215February 26, 2008
ELECTRICAL SYSTEM:IGNITION
I WAS GETTING INTO MY 2004 FORD FOCUS AND PUT THE KEY IN AND TRIED TO TURN IT. THE KEY WOULD NOT TURN. THE IGNITION SWITCH IS BROKEN. I RESEARCHED IT ONLINE AND FOUND NUMEROUS CONSUMERS WITH THE SAME PROBLEM. FORD IS NOT ISSUING A RECALL FOR THIS PROBLEM AND THEY SHOULD. I CALLED FORD AND THEY SAID THERE IS NOTHING THEY CAN DO. I WAS LEFT STRANDED AT WORK AND LATE FOR MY SECOND JOB BECAUSE OF THE CAR TROUBLE. I AM HAVING MY CAR FIXED TODAY. I CALLED A DEALERSHIP AND BARELY GOT TWO WORDS OUT ABOUT THE IGNITION AND THEY KNEW EXACTLY WHAT I WAS TALKING ABOUT. THEY SAID THAT IT HAS BEEN HAPPENING TO A LOT OF FOCUSES. THIS HAS LEFT MANY PEOPLE STRANDED AND IN DANGEROUS PLACES. FORD NEEDS TO ISSUE A RECALL AND FIX THIS ISSUE SO THAT THEY DO NOT HAVE ANY MORE UNHAPPY CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218298February 8, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
2004 FORD FOCUS WITH IGNITION PROBLEMS. CONSUMER STATES THAT THE KEY GOT STUCK IN THE IGNITION. CONSUMER ALSO STATED THAT THE VEHICLE WOULD NOT START. CONSUMER WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216700February 1, 2008
ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER LOCKED UP OCCASIONALLY. AFTER WIGGLING THE KEY, IT WOULD ALWAYS CRANK EVENTUALLY. CYLINDER WOULD NOT TURN AND THEREFORE CAR WOULD NOT START. CYLINDER IS A "DEALER ONLY" PART. FORD WILL NOT LET OTHERS SELL THIS PART BECAUSE THEN NO ONE WOULD BUY THEIR DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216530January 30, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY HUSBAND AND I PURCHASED A 2004 FORD FOCUS USED THE REAR PASSENGERS SIDE DOOR WILL CURRENTLY NOT LATCH SHUT. I WAS ADVISED THAT THERE WAS A RECALL ON THE REAR LATCHES OF FORD FOCUS WHICH I DID FIND. THE PREVIOUS OWNER OF THIS VEHICLE BROUGHT IT IN TO THE FORD DEALER AND HAD THE LATCHED LUBED 1/4/2006, AT WHICH TIME IT MET RECALL REQUIREMENTS. NOW THE DOOR WILL NOT SHUT AND THE DEALER HAS ADVISED THAT THIS IS DUE TO THE LATCH IT SHOULD BE COVERED UNDER THE RECALL. MY HUSBAND AND I BOTH PHONED FORD MOTOR COMPANY AND WERE ADVISED THERE IS NOTHING THAT COULD BE DONE. THAT BECAUSE THEY LUBED THE LATCHES THAT WAS ALL THEY WERE REQUIRED TO DO. WHICH I FIND COMPLETELY UNSATISFACTORY. IT IS QUITE CLEAR THAT THERE IS A DEFECT WHICH IS WHY FORD HAS RECALLED THE LATCHES THEY SHOULD BE COVERING THIS. THE DRIVERS SIDE REAR DOOR IS HARD TO OPEN AS WELL, HOWEVER ACCORDING TO FORD BEING THAT THE LATCHES HAVE BEEN LUBED IT SHOULD BE FINE. NOW IF THE DOOR THAT WON'T SHUT IS FIXED AND MY DAUGHTERS FALL OUT OF THE OTHER DOOR THAT FORD HAS LUBED BEING THAT IS ALL FORD SAYS THAT IS REQUIRED, WHAT WILL FORD AND NHTSA SAY THEN. THIS COMPANY SHOULD BE HELD RESPONSIBLE FOR THERE RECALLS. THE FACT THAT THEY WILL NOT REPLACE THESE LATCHES THAT THEY ARE TRULY RESPONSIBLE FOR IS NOT ACCEPTABLE. YOUR INVESTIGATION IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215849January 24, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY DAUGHTER WENT TO START HER 2004 FORD FOCUS AND THE KEY WOULD NOT TURN WHEN INSERTED IN THE IGNITION. STEERING WHEEL AND IGNITION CYLINDER WERE LOCKED UP AND COULD NOT BE MOVED. THIS WAS THE FIRST OCCURRENCE OF THIS PROBLEM. VEHICLE WAS TOWED TO A NEARBY FORD DEALERSHIP WHERE THE PROBLEM WAS DIAGNOSED AS "IGNITION CYLINDER BINDING." DEALERSHIP DRILLED OUT CYLINDER AND REPLACED AT A COST OF $425. FAILURE MILEAGE WAS 67,947. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215383January 18, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT IS UNABLE TO DRIVE THE VEHICLE DUE TO THE STRONG GAS FUMES IN THE PASSENGER COMPARTMENT. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE VEHICLE AND SUGGESTED THAT THE CONTACT MAY BE SMELLING NORMAL GAS FUMES. THE VEHICLE HAS NOT BEEN DRIVEN IN THE PAST THREE OR FOUR MONTHS. A DIAGNOSTIC WAS PERFORMED AND THE RESULTS INDICATED THAT EVERYTHING PASSED. THE CAUSE OF THE FUMES HAS NOT YET BEEN DETERMINED. THE SMELL HAS CAUSED THE CONTACT'S KIDNEYS TO HURT. FORD STATED THAT THEY WOULD HELP PAY FOR THE COST, IF THEY CAN ASSIST IN DETERMINING THE DEADLY DEFECT. THE FAILURE MILEAGE WAS 16,000 AND CURRENT MILEAGE WAS 16,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213538January 3, 2008
ELECTRICAL SYSTEM:IGNITION
MY HORN STOP WORKING A LITTLE AFTER I GOT THE CAR BACK IN 04. FORD HAS PUT ABOUT 5 NEW HORNS IN STILL NOTHING. IT WORKS FOR A BIT, THEN OUT OF NO WERE IT STOPS. THEN AROUND 34,000 MI MY CAR WAS IN THE SHOP FOR 33 DAYS. AT THE TIME NO ONE TOLD ME THAT MY CAR WAS A LEMON IF ITS IN THE SHOP FOR THAT LONG UNDER 36,000 MI THEN ITS A LEMON. THEN AT 58,000 MY ENGINE STARTS TO MAKE A NOISE. SO I TAKE IT TO FORD, YEP IT NEEDS A NEW ENGINE, SO THEY PUT A NEW ONE IN THERE. WELL AT 67,00 GUESS WHAT, MY IGNITION HAS LOCKED UP, SO NOW I'M SCREWED. I CAN BARLEY MAKE MY PAYMENTS AND NOW I CAN'T EVEN DRIVE MY CAR.....AGAIN.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213399January 2, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE KEY WILL NOT TURN IN THE IGNITION OF MY 2004 FORD FOCUS.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212910December 27, 2007
ELECTRICAL SYSTEM:IGNITION
EVENT: IGNITION KEY WOULD NOT TURN AND START THE CAR. CONSEQUENCE: HANDICAP EQUIPPED CAR: EVENT LEFT MY WIFE HELPLESS IN HER CAR IN A HAZARDOUS SITUATION FOR MORE THAN AN HOUR (WINTER COLD) (3) TOWING SERVICE REQUIRED, CYLINDER HAD TO BE DRILLED OUT, REPLACEMENT COSTS AT FORD CAR DEALERSHIP ABOUT 500 USD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212230December 18, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
2004 FORD FOCUS IGNITION KEY LOCKOUT FAILURE. HAD TO REPLACE TUMBLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211929December 14, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
THERE WERE NO EVENTS LEADING TO THIS PROBLEM. IT JUST HAPPENED OUT OF NO WERE. MY KEY WOULD NOT TURN IN THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210922December 5, 2007
ELECTRICAL SYSTEM:IGNITION
MY 2004 FORD FOCUS IGNITION LOCK CYLINDER FAILED (IT WOULDN'T TURN) LEAVING ME STRANDED AND REQUIRING A TOW AND NEARLY $300 IN REPAIRS. I'VE SINCE DISCOVERED THAT THIS PROBLEM IS WIDE-SPREAD AND WAS IDENTIFIED BY FORD OVER 7 YEARS AGO AND YET NO STEPS HAVE BEEN TAKEN TO CORRECT IT. THE FACT THAT THIS DEFECT CAN LEAVE YOU STRANDED PRETTY MUCH AT RANDOM (ANYWHERE AT ANYTIME) MAKES THIS A SAFETY ISSUE. AMONG OTHER THINGS, NOT BEING ABLE TO TURN THE KEY ALSO MEANS I COULDN'T PUT THE CAR IN NEUTRAL TO PUSH IT OUT OF THE WAY OF TRAFFIC. THAT THIS HAS NOT BEEN ADDRESSED IS SIMPLY APPALLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210391November 30, 2007
SERVICE BRAKES, HYDRAULIC, STEERING, WHEELS:RIM, ENGINE AND ENGINE COOLING, SUSPENSION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING 55-70 MPH, THE VEHICLE AND THE STEERING WHEEL BOTH BEGAN TO SHAKE. WHEN THE SPEED IS BELOW 55 MPH, THE SHAKING WILL STOP OR DECREASE. WHEN APPLYING THE BRAKES WHILE DRIVING, THE CONTACT HEARD METAL ON METAL FROM THE REAR OF THE VEHICLE ON THE DRIVER'S SIDE. THE DEALER STATED THAT THE BRAKES WERE FINE. THE CURRENT MILEAGE WAS 54,019 AND FAILURE MILEAGE WAS 50,759. UPDATED 01/02/08 *BF THE CONSUMER STATED THE VEHICLE SQUEAKED AND VIBRATED AND WHEN THE BRAKES WERE APPLIED THERE WAS A GRINDING NOISE. THE ENGINE MOUNT WAS REPLACED, DUE TO IT BEING BROKEN. THE SHIFTER SQUEAKED. THE RIMS WERE BENT AND THE TIRES WERE OUT OF BALANCE. UPDATED*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209894November 26, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ONE MONTH AGO I NEEDED TO HAVE BRAKES REPLACED, AND ASSUMED THAT BECAUSE THE LIGHT CAME ON THIS WAS AN INDICATOR. AFTER BRAKES WERE REPLACED, BRAKE FLUID WAS STILL DISAPPEARING. I ALSO FOUND A DRIP ON MY PEDAL FROM SOMEWHERE UNDER THE DASH, AFTER MY FOOT SLIPPED ON THE CLUTCH FROM SLICK BRAKE FLUID, AND NEARLY WRECKED MY CAR ON I-70 WHEN I NEEDED TO SHIFT INTO A LOWER GEAR AFTER MY FOOT SLID RIGHT OFF THE PEDAL. TURNS OUT THE MASTER CYLINDER IS LEAKING. MY CAR IS ONLY 3.5 YEARS OLD, AND ONLY HAS 41,000 MILES ON IT TOTAL. I HAVE TAKEN IT TO MECHANIC, IT IS A FORD MANUFACTURED ONLY PART, AND WITH PARTS AND LABOR IS COSTING ME $450+ TO REPAIR THIS ON A RELATIVELY NEW CAR NOT EVEN PAID FOR YET. STILL NOT A SAFE SITUATION WHEN YOU CAN'T KEEP YOUR FOOT ON THE PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208939November 14, 2007
ELECTRICAL SYSTEM:IGNITION
2004 FOCUS HAS A DEFECTIVE IGNITION TUMBLER. OVER A COURSE OF A FEW DAYS THE KEY BEGAN TO GET STUCK IN THE IGNITION AND WOULD ONLY TURN AFTER SEVERAL ATTEMPTS. AFTER A FEW DAYS, IT STOPPED WORKING ALL TOGETHER. I WAS STRANDED IN A DARK PARKING LOT AFTER WORK FOR NEARLY AN HOUR UNTIL SOMEONE COULD GET ME. I THEN HAD TO GET A RIDE TO WORK THE FOLLOWING DAY (50 MI EACH WAY). BEFORE HAVING THE CAR TOWED TO A GARAGE, I CONTACTED SOMEONE AT A FORD DEALER WHO SAID THIS WAS A COMMON PROBLEM. HE SUGGESTED TAPPING ON THE KEY WITH A HARD OBJECT (I USED A POCKET KNIFE) WHILE TURNING THE KEY AND IT WORKED! SO THE CAR IS NOW SITTING IN MY DRIVEWAY UNTIL I CAN GET IT STARTED AGAIN TO TAKE IT INTO THE SHOP. ESTIMATED REPAIR COST $450.00 AND THIS DOESN'T INCLUDE THE COST TO RE-KEY. MY HUSBAND ALSO HAS 2004 FORD FOCUS (WE BOUGHT THEM ON THE SAME DAY) AND IS ALSO HAVING PROBLEMS WITH THE IGNITION TUMBLER--HOW COINCIDENTAL IS THAT? SOUNDS LIKE A SERIOUS DEFECT TO ME. I CAN'T BELIEVE THE FORD COMPANY ISN'T TAKING ANY RESPONSIBILITY FOR THIS ISSUE. I OWN 3 FORDS AND WILL NEVER BUY ONE AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208239November 8, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT'S SON OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION WOULD NOT TURN WHEN THE KEY WAS INSERTED. THE DEALER STATED THAT THE IGNITION SWITCH FAILED AND WAS A COMMON OCCURRENCE. AS OF NOVEMBER 8, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208129November 7, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE VEHICLE FAILED TO START BECAUSE THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS TOWED TO THE FORD DEALER AND IS CURRENTLY BEING REPAIRED. THE CAUSE OF THE FAILURE WAS THE IGNITION SWITCH. THE CONTACT DISCOVERED SEVERAL COMPLAINTS ON THIS SAME DEFECT, BUT NO RECALLS WERE AVAILABLE. HE CONSIDERED THIS TO BE A MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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