Ford Focus Complaints (2009)

229 consumer complaints on file.

#10427120September 25, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN, ELECTRICAL SYSTEM
I WAS DRIVING MY FORD FOCUS ON THE HIGHWAY, RUNNING APPROX. 55 MPH. ALL AT ONCE A WRENCH LIGHT CAME ON IN MY CAR, AND MY CAR DECELERATED TO APPROX. 10 MPH. I PULLED IT OFF OF THE ROAD SHUT THE CAR OFF AND RESTARTED IT, AND THE CAR RAN FINE THE REST OF THE WAY HOME. SINCE THEN IT HAS HAPPENED MULTIPLE TIMES, WITHOUT WARNING. I TOOK THE CAR TO MY FORD DEALER SHORTLY AFTER THE FIRST OCCURRENCE, AND WAS TOLD THAT SINCE THE WRENCH LIGHT WASN'T ON THEY COULDN'T TELL ME WHAT THE PROBLEM WAS. YESTERDAY, THE CAR DID IT AGAIN, BUT THIS TIME THE ENGINE LIGHT CAME ON AND STAYED ON. I TOOK IT TO ADVANCE TO HAVE THE CODE READ, AND WAS TOLD IT CODED OUT A (TAC) THROTTLE ACTUATOR CONTROL FAILURE. I HAVE SEVERAL FRIENDS THAT ALSO DRIVE FOCUS' AND THEY ALL TELL ME THAT THEIRS IS DOING THE SAME THING. I WAS WONDERING IF YOU COULD GET FORD TO RECALL THIS PROBLEM. I HAVE ALSO RESEARCHED ON THE INTERNET AND FOUND THAT THEY ARE ALSO HAVING THIS ISSUE WITH THE MUSTANG, F-150, AND F-250 TO NAME A FEW. THANKS FOR YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425890September 17, 2011
SUSPENSION, WHEELS
CAR PURCHASED NEW FROM OUT OF AREA DEALER IN DECEMBER 2008 - NO ACCIDENTS OR POTHOLE CONTACT. AT 10090 MILES, HAD RIGHT REAR TIRE BLOWOUT, TIRE WAS REPLACED. SIX MONTHS LATER, REPLACED BOTH REAR TIRES DUE TO UNEVEN WEAR, COMPETED ALIGNMENT AT QUALITY PROVIDER WITH NO PROBLEMS NOTED. DID NOT USE DEALER FOR THE ALIGNMENT BECAUSE OF LOCAL ( DEALER'S POOR CUSTOMER SERVICE AND INTEGRITY REPUTATION. DECEMBER 2010, NOTICED SAME PROBLEM - SEVERE DIAGONAL CUPPING OF REAR TIRES. THIS TIME WE TOOK TO DIFFERENT TIRE PLACE AND WAS TOLD THEY COULD NOT DO 4 WHEEL ALIGNMENT DUE TO A REAR SUSPENSION COMPONANT ISSUE. IMMEDIATELY TOOK THE CAR TO DEALER WHERE PURCHASED, GOT EXCELLENT SERVICE HOWEVER, THEY SAID THEY COULD NOT ALLIGN EITHER, PROBABLY BECAUSE WE RAN SOMETHING OVER, WHICH WE KNEW WE DID NOT. WE WERE NOT SATISFIED SO THEY KEPT THE CAR CLOSE TO A WEEK FOR TESTING, MEASURING, CALIBRATION ETC. THEY FINALLY SAID UPPER REAR CONTROL ARMS WERE WRONG SIZE (I THINK THEY SAID TOO SHORT), WHICH THEY REPLACED AT NO CHARGE FOR THE PARTS, AND SAID THEY WERE ABLE TO DO THE ALIGNMENT, WHICH COST $240. NOW SEPTEMBER 2011, 41000 MILES, AND AGAIN THERE IS SEVERE DIAGONAL CUPPING OF THE REAR TIRES, WHICH HAVE TO BE REPLACED. WE WILL TAKE THE CAR TO THE DEALER PURCHASED FROM AND UPDATE THIS COMPLAINT LATER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425894September 17, 2011
WHEELS, SUSPENSION
CAR PURCHASED NEW FROM OUT OF AREA DEALER IN DECEMBER 2008 - NO ACCIDENTS OR POTHOLE CONTACT. AT 10090 MILES IN AUGUST 2009, HAD RIGHT REAR TIRE BLOWOUT, TIRE WAS REPLACED. SIX MONTHS LATER, REPLACED BOTH REAR TIRES DUE TO UNEVEN WEAR, COMPETED ALIGNMENT AT QUALITY PROVIDER WITH NO PROBLEMSIDENTIFIED. DID NOT USE DEALER FOR THE ALIGNMENT BECAUSE OF LOCAL DEALER'S POOR CUSTOMER SERVICE AND INTEGRITY REPUTATION. DECEMBER 2010, NOTICED SAME PROBLEM - SEVERE DIAGONAL CUPPING OF REAR TIRES. THIS TIME WE TOOK TO DIFFERENT TIRE PLACE AND WAS TOLD THEY COULD NOT DO 4 WHEEL ALIGNMENT DUE TO A REAR SUSPENSION COMPONANT ISSUE. IMMEDIATELY TOOK THE CAR TO DEALER WHERE PURCHASED, GOT EXCELLENT SERVICE HOWEVER, THEY SAID THEY COULD NOT ALLIGN EITHER, PROBABLY BECAUSE WE RAN SOMETHING OVER, WHICH WE KNEW WE DID NOT. WE WERE NOT SATISFIED SO THEY KEPT THE CAR CLOSE TO A WEEK FOR TESTING, MEASURING, CALIBRATION ETC. THEY FINALLY SAID UPPER REAR CONTROL ARMS WERE WRONG SIZE (I THINK THEY SAID TOO SHORT), WHICH THEY REPLACED AT NO CHARGE FOR THE PARTS, AND SAID THEY WERE ABLE TO DO THE ALIGNMENT, WHICH COST $240. NOW SEPTEMBER 2011, 41000 MILES, AND AGAIN THERE IS SEVERE DIAGONAL CUPPING OF THE REAR TIRES, WHICH HAVE TO BE REPLACED. WE WILL TAKE THE CAR TO THE DEALER PURCHASED FROM AND UPDATE THIS COMPLAINT LATER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425895September 17, 2011
SUSPENSION, WHEELS
CAR PURCHASED NEW FROM OUT OF AREA DEALER IN DECEMBER 2008 - NO ACCIDENTS OR POTHOLE CONTACT. AT 10090 MILES, HAD RIGHT REAR TIRE BLOWOUT, TIRE WAS REPLACED. SIX MONTHS LATER, REPLACED BOTH REAR TIRES DUE TO UNEVEN WEAR, COMPETED ALIGNMENT AT QUALITY PROVIDER WITH NO PROBLEMS NOTED. DID NOT USE DEALER FOR THE ALIGNMENT BECAUSE OF LOCAL DEALER'S POOR CUSTOMER SERVICE AND INTEGRITY REPUTATION. DECEMBER 2010, NOTICED SAME PROBLEM - SEVERE DIAGONAL CUPPING OF REAR TIRES. THIS TIME WE TOOK TO DIFFERENT TIRE PLACE AND WAS TOLD THEY COULD NOT DO 4 WHEEL ALIGNMENT DUE TO A REAR SUSPENSION COMPONANT ISSUE. IMMEDIATELY TOOK THE CAR TO DEALER WHERE PURCHASED, GOT EXCELLENT SERVICE HOWEVER, THEY SAID THEY COULD NOT ALLIGN EITHER, PROBABLY BECAUSE WE RAN SOMETHING OVER, WHICH WE KNEW WE DID NOT. WE WERE NOT SATISFIED SO THEY KEPT THE CAR CLOSE TO A WEEK FOR TESTING, MEASURING, CALIBRATION ETC. THEY FINALLY SAID UPPER REAR CONTROL ARMS WERE WRONG SIZE (I THINK THEY SAID TOO SHORT), WHICH THEY REPLACED AT NO CHARGE FOR THE PARTS, AND SAID THEY WERE ABLE TO DO THE ALIGNMENT, WHICH COST $240. NOW SEPTEMBER 2011, 41000 MILES, AND AGAIN THERE IS SEVERE DIAGONAL CUPPING OF THE REAR TIRES, WHICH HAVE TO BE REPLACED. WE WILL TAKE THE CAR TO THE DEALER PURCHASED FROM AND UPDATE THIS COMPLAINT LATER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425701September 16, 2011
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE VEHICLE WAS EQUIPPED WITH KUMHO SOLUS KH16 TIRES, TIRE SIZE 205/50/16 (N/A). THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE HAD SIGNIFICANT TREAD SEPARATION AND THE STEEL BELTS WERE VISIBLE. THE VEHICLE WAS TAKEN TO A TIRE CENTER WHERE THE DEFECTIVE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE DOT NUMBERS WERE C0L7YP5M4508, C0L7YP5M4408, AND C0L7YP5M4008.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424624September 11, 2011
SUSPENSION
VEHICLE WAS PURCHASED USED WITH 34,000 MI. VEHICLE WAS BROUGHT TO LOCAL DEALER FOR RECOMMENDED MAINTENANCE AT 41,050 MI. AND A COMPLAINT OF WHEEL VIBRATION. DEALER INSPECTED AND FOUND SEVERE CUPPING ON INSIDE OF LEFT REAR TIRE AND RECOMMENDED 2 NEW TIRES AND 4 POINT ALIGNMENT. WE HAD 2 REAR TIRES REPLACED AND 4 WHEEL ALIGNMENT BY LOCAL TIRE DEALER. FRONT TOE-IN WAS CORRECTED. THE VIBRATION CONTINUED AT HIGHWAY SPEEDS. TWO FRONT TIRES WERE REPLACED ABOUT 2 WEEKS LATER. WE NOW HAVE 4 NEW TIRES AND THE SAME VIBRATION. THE VIBRATION FEELS LIKE A TIRE IS OUT OF BALANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423010September 2, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE SUN VISOR FAILED TO STAY IN PLACE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VISOR WAS REPLACED BY THE DEALER ON THREE PREVIOUS OCCASIONS. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,207 AND THE CURRENT MILEAGE WAS 30,915. UPDATED 09/30/11*LJ UPDATED 3/29/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418559August 11, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE DOORS COULD NOT BE UNLOCKED FROM THE INTERIOR OR EXTERIOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE DOOR REGULATORS WERE REPLACED. THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 48,000. UPDATED 09/27/11 *BF UPDATED 09/30/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413504July 19, 2011
SUSPENSION, TIRES:TREAD/BELT
2009 FORD FOCUS EXCESSIVE TIRE WEAR. FRONT TIRES ARE COMPLETELY DOWN TO THE STEEL BELTS ON THE INSIDES ONLY AND THE REAR TIRES (DRIVER SIDE IN PARTICULAR) HAVE SEVERE CUPPING AND THIS IS ONLY AT 26000 MILES OF EASY DRIVING SINCE WE BOUGHT IT NEW. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413520July 19, 2011
TIRES, TIRES:TREAD/BELT, SUSPENSION
2009 FOCUS LEFT REAR TIRE HAS SEVERE CUPPING AFTER ONLY 26000 MILES. SUSPENSION DEFECT PER DISCOUNT TIRE MECHANICS. HAD TO REPLACE ALL THE TIRES BECAUSE THE FRONTS ALSO WORN DOWN TO THE STEEL PLIES. SBN: TB-21399, NHTSA ITEM NO. 10034585. BIG PROBLEM! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413182July 17, 2011
TIRES
UNEVEN TIRE WEAR, REPLACED TIRES AT 20,000 MILES AT 34,000 MILES I'M ALMOST READY TO REPLACE THEM AGAIN. I TOOK THIS FORD FOCUS IN SO MANY TIMES, HAD 4 ALIGNMENTS. THE LAST TIME IT WAS IN THEY SAID I MUST HAVE HAD A ACCIDENT SINCE THEY NOTICED THERE WAS A SCRAP ON MY BUMPER. (A SCRAP AND A IMPACT ARE TWO DIFFERENT THINGS ISN'T IT?) WELL, I WAS TOLD THAT BEFORE I BRING THE CAR IN AGAIN I NEEDED TO TAKE IT TO A BODY SHOP TO CHECK THE FRAME. I TOOK IT IN AND THEY SAID THERE WAS NO FRAME DAMAGE ON THIS CAR. I CALLED FORD AGAIN AND THEY SAID THEY WANTED TO TAKE THE CAR TO THERE BODY SHOP TO HAVE THE FRAME CHECKED. SO, WHEN THAT WAS FINALLY DONE I ASK THE GUY WHAT IS THE VERDICT? HE TOLD ME THERE WAS NOTHING WRONG WITH THE FRAME ON THE CAR AND IT WAS MECHANICALLY SOUND. I ASKED HIM "SO WHAT ARE WE GOING TO DO ABOUT THE TIRE WEAR?" HE TOLD ME IT WAS NORMAL WEAR AND TEAR SINCE THERE IS NOTHING WRONG WITH THE CAR AND THAT I SHOULD ROTATE MY TIRES AND HAVE ALIGNMENTS EVERY 15,000 MILES. THIS CAR IS 2 YEARS OLD AND IT HAS HAD 2 SETS OF TIRES, ALMOST READY FOR A 3RD, 4 WHEEL ALIGNMENTS, SYNC REPLACED, PCM, REPLACED, MOTOR MOUNTS REPLACED, THE TRANSMISSION SHIFTS HARD AT RANDOM TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413114July 16, 2011
LATCHES/LOCKS/LINKAGES, TIRES:TREAD/BELT
2009 FORD FOCUS SE. BOUGHT NEW JULY 2009. MULTIPLE PROBLEMS WITH POWER DOOR LOCKS NOT UNLOCKING FROM INSIDE/OUTSIDE W/KEY,REMOTE,HANDLES. WARRANTY WORK, 3 TIMES IN PAST ONE (1) YEAR ON DOOR LOCKS. LATEST 7/15/11. SAFETY CONCERNS OF BEING TRAPPED IN VEHICLE. CONSTANTLY BEING TOLD BY FORD TECHS. ROAD DUST CAUSING MALFUNCTION. HAVE OWNED AND DRIVEN MANY OTHER MAKES/MODELS OF FORD CARS/TRUCKS W/ POWER LOCKS ON GRAVEL ROADS WITHOUT PROBLEMS. ONLY THIS CAR HAS THIS PROBLEM. 1ST. FRONT PASSENGER DOOR HAD LOCK ASSEMBLY REPLACED.WOULDN'T UNLOCK INSIDE OR OUTSIDE. 2ND. LEFT BACK WOULDN'T UNLOCK INSIDE OR OUTSIDE. DOOR LOCK ADJUSTED BY FORD TECH. SO FAR BOTH WORKING OK. 3RD. TRAPPED OUTSIDE CAR. FINALLY UNLOCKED W/ REMOTE AFTER MANY ATTEMPTS. KEY IN OUTER LOCK WOULDN'T UNLOCK DOOR. NOW IT'S THE DRIVER DOOR THAT HAS TO HAVE THE LOCK ASSEMBLY REPLACED AND IS SCHEDULED TO HAVE THIS DONE.ALSO HAVE COMPLAINT OF ORIGINAL NEW TIRES (HANKOOK P195/60/R15) WEARING OUT AND HAD TO REPLACE AT 21,000 MILES ON 7/09/11. PS. TIRE PRESSURE SENSOR IS A USELESS DEVICE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411074July 6, 2011
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, SERVICE BRAKES, HYDRAULIC:FLUID, TIRES, AIR BAGS
2009 FORD FOCUS. CONSUMER STATES PROBLEM WITH TICKING NOISE *TGW THE CONSUMER STATED THERE WERE ENGINE/EXHAUST NOISE EMITTING FROM THE VEHICLE AFTER IT WAS TURNED OFF. ACCORDING TO THE DEALER, SOME FORD VEHICLE MAY EXHIBIT A TICKING/PINGING NOISE FROM THE HOT EXHAUST AFTER THE ENGINE IS TURNED OFF AND THE EXHAUST COOLS DOWN, WHICH IS DUE TO THE EXHAUST SYSTEM EXPANDING AND CONTRACTING DURING HEATING AND COOLING CYCLES. THE TICKING/PINGING SHOULD BE CONSIDERED NORMAL. THE BRAKE FLUID LIGHT ILLUMINATED AND IT WAS DETERMINED THE FLUID WAS LOW. THE TIRES WERE FOUND TO BE OUT OF ROUND, THE AIR BAG LIGHT ILLUMINATED. THE TPMS LIGHT ILLUMINATED DUE TO LOW PRESSURE IN ONE OF THE TIRES. IT WAS DETERMINED THAT ONE OF THE TIRES HAD A LEAK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409411June 29, 2011
SEAT BELTS
2009 FORD FOCUS SEAT BELT CATCHES IN SEAT TILT LEVER WHEN ADJUSTING SEAT AND IS CUT. BELT REPLACED BY DEALER FOR $238. OCCURRED RARELY WHEN CHANGING DRIVERS. BELT REPLACED ONCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405952June 11, 2011
LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS DO NOT UNLOCK AND STAY LOCKED NOT ABLE TO GET THEM TO WORK CORRECTLY. I BELIEVE THIS TO BE A SAFETY ISSUE DUE TO THE FACT THAT IF YOU NEEDED TO GET OUT OF THIS VEHICLE IN AN EMERGENCY YOU WOULD NOT BE ABLE TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402163May 20, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS TRAVELING 50 TO 60 MPH THE TRANSMISSION INDEPENDENTLY SHIFTED AND THE VEHICLE RESPONDED AS IF IT WAS STALLING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400863May 14, 2011
AIR BAGS
2009 FORD FOCUS ([XXX]) MY SON WAS JUST REAR ENDED, THE CAR WAS PUSHED 200+ FEET AND THE AIR BAG DID NOT DEPLOY! HE WAS SENT TO THE HOSPITAL WITH INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10391949March 16, 2011
POWER TRAIN
THIS IS THE SECOND TIME THE CAR LOST POWER AND THE WRENCH LIGHT CAME ON. THE FIRST TIME THE DEALER REPLACE A PART ON THE MOTOR. I DO NOT THINK THAT FORD HAS ANY IDEA WHY THIS HAPPENS. MY WIFE DRIVES MOSTLY ON 4 LANE ROADS,AT HIGH SPEEDS,AND SENSE THIS IS NOT A ONE TIME PROBLEM, THEN FORD SHOULD TAKE THESE CARS OFF THE ROAD BEFORE SOME ONE GETS KILL,OR IS THAT WHAT IT TAKES FOR THE SOMETHING TO BE DONE, AND DONE RIGHT AND NOT I THINK IT MIGHT BE THIS PART OR THAT. I DID NOT SEE ANY WHERE FORD HAS FIXED THIS PROBLEM, SO THEY SHOULD REMOVE SAID CARS FROM THE HIGHWAY. THE TWO TIMES THIS HAPPEN TO MY WIFE IT WAS LIGHT TRAFFIC AND SHE COULD PULL OFF THE ROAD, WE PURCHASE THIS CAR BECAUSE OF THE LONG DRIVE AND THE FUEL MILEAGE. IF THIS HAPPENS IN TRAFFIC WILL YOU KNOW WHAT THE OUT COME CAN BE, AT THE SPEED THEY DRIVE . HEAVEN HELP US IF SOMETHING IS NOT DONE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381430February 10, 2011
POWER TRAIN
WHILE DRIVING MY 2009 FORD FOCUS ON A TRIP THE CAR LOST POWER AND COASTED TO A STOP. THE ENGINE BEGAN TO VIOLENTLY SHAKE THE CAR. THE WRENCH LIGHT CAME ON. WE SHUT THE CAR OFF AND RESTARTED IT. IT WORKED FINE. ON THE RETURN TRIP HOME THE CAR DID THE SAME THING. WE TOOK IT TO THE DEALER, PHIL LONG FORD IN COLORADO SPRINGS, CO. THEY SAID NOTHING WAS WRONG WITH THE CAR. IT'S STILL UNDER WARRANTY AND THEY REFUSE TO REPAIR THE CAR OR LOOK FURTHER AS THEY TOLD ME THEY ARE LOSING MONEY TO DO SO. THE MECHANIC DOESN'T GET PAID NOR THE DEALERSHIP, IT'S A LOSE-LOSE FOR US - "THEY AREN'T PART OF FORD" WAS ALSO IN THEIR RESPONSE. SORRY, BUT YOU'RE OUT OF LUCK. I'VE SENT A LETTER TO THE PRESIDENT OF PHIL LONG AND FORD MOTOR CO. I WAS TOLD A SERVICE MANAGER WOULD CALL AND HELP AFTER THIS. 10 DAYS HAVE PASSED AND NOTHING HAS HAPPENED. THE CAR ISSUE IS DANGEROUS AS IT ALMOST CAUSED AN ACCIDENT. FURTHER NON WORK ON THIS MAY CAUSE LOSS OF LIFE OR AN ACCIDENT YET. I BELIEVE FORD AND THE DEALERSHIP SHOULD TAKE THIS SERIOUSLY. THE CAR AGAIN IS UNDER WARRANTY AND NO ONE IS WILLING TO ASSIST BECAUSE THEIR COMPUTERS DON'T REGISTER AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378422January 24, 2011
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. DURING THE CRASH, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED BUT THE FRONT DRIVER SIDE DID NOT. THE CONTACT SUSTAINED A FRACTURED NECK, BACK AND RIB. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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