Ford Fiesta Complaints

3,175 consumer complaints on file.

#11663713May 29, 2025
BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while attempting to reverse out of a parking spot, the rearview camera displayed failed to function properly and the screen was fuzzy, displayed a blue screen, or was flickering on and off. There was no warning light illuminated. The approximate failure mileage was 36,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663207May 27, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Ford Fiesta. The contact stated that while driving approximately 40-45 MPH, the driver's door unintendedly opened. The contact immediately pulled over to attempt to close the door; however, the door failed to close. The contact used a rope to keep the door closed with the rear passenger’s door on the driver's side door. The vehicle was previously included in NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages), and the vehicle was inspected and determined that there was no failure with the doors. The vehicle was not repaired at that time, and the recall was closed. The vehicle was taken to the dealer who diagnosed that the door latch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662810May 23, 2025
BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact stated that while reversing, the rear-view camera became inoperable. The contact stated that the camera image display was flickering. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661557May 16, 2025
FUEL/PROPULSION SYSTEM
I have this car since 2019 with 8000 miles and this is the 3rd time the code came up for the evap system to be repaired. P0456. The first time it was replaced was at mileage 47084 at winner Ford dealership. On June 11th 2021. The second time it was replaced was at Winter Ford dealership on March 17th 2022 with mileage 59,678. The light just came on today and the code came up again. PO456. I now have 102,000 mi on my car. I think that this should be a recall worth looking into. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661252May 15, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Fiesta. The contact stated that while operating the vehicle, there was a continuous swishing sound coming from the engine compartment. The vehicle was taken to the local independent mechanic who diagnosed the vehicle and determined that the water pump was faulty and needed to be replaced. The water pump was replaced. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661354May 15, 2025
UNKNOWN OR OTHER
I own a 2019 Ford Fiesta. The backup camera frequently malfunctions by either displaying a black screen, freezing, or glitching with distorted visuals. This issue occurs more often than not when the vehicle is put into reverse. I’ve confirmed that my vehicle is not included in NHTSA Recall Number 22V082000, but the symptoms match exactly. This creates a clear safety concern, especially in school zones, parking lots, and other areas where visibility behind the vehicle is critical. I believe my vehicle should be included in the existing recall or a new investigation should be opened for additional affected vehicles outside of the current VIN range.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660340May 12, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact became aware that the braking system had overheated. There was no warning light illuminated. The vehicle was taken to the independent mechanic, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660208May 10, 2025
ENGINE
•Make: Ford •Model: Fiesta ST •Model Year: 2019 •Engine: 1.6L EcoBoost •Mileage at Incident: 95000 Component Affected: Engine / Cooling System Summary of Problem: Coolant is leaking into the combustion chamber of my 1.6L EcoBoost engine due to a suspected internal engine defect. This issue caused noticeable white smoke from the exhaust, engine misfires, and a loss of power while driving. The coolant loss was not visible externally, indicating internal leakage. After diagnostic testing at a Ford dealership, I was informed the engine block or cylinder head is compromised, allowing coolant intrusion into the cylinders. The dealer quoted approximately $12,000 for a full engine replacement and confirmed that this is a known issue with Ford EcoBoost engines. Safety Concerns: The vehicle became unreliable and unsafe to drive, especially at highway speeds, due to the misfiring and sudden power loss. If this failure had occurred during certain driving conditions, it could have led to an accident. Furthermore, the cost of repair is unreasonably high for a systemic engine defect not caused by consumer neglect. Request for Investigation: This appears to be part of a broader, well-documented problem with various EcoBoost engines across Ford’s lineup ( TECHNICAL SERVICE BULLETIN 19-2346 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL). I am submitting this complaint in hopes that NHTSA will investigate the safety implications of this engine defect and push for accountability from Ford through recalls or reimbursement programs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659907May 9, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was depressed several times before the vehicle came to a stop. In addition, the contact stated that the vehicle almost crashed into another vehicle due to the failure. The vehicle was taken to an independent mechanic, where it was diagnosed with brake master cylinder and vacuum brake booster failure. The contact was informed that the brake master cylinder and the vacuum brake booster needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that a brake fluid leak was not visible. The contact stated that the low brake fluid warning light was illuminated, and the brake fluid was refilled two days prior to the failure. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall; however, the VIN was not included with the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659807May 8, 2025
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The vehicle has experienced ongoing failures with the DPS6 PowerShift transmission system. Symptoms included slipping between gears, failure to engage 6th gear, jerky shifting, and bucking during acceleration. A transmission warning light appeared multiple times. These issues occurred daily and worsened over time. Eventually, the vehicle became unsafe to drive—it would over-rev, buck violently, and lose power during traffic conditions. A retired Ford Senior Master Technician confirmed the issue is consistent with a faulty Transmission Control Module (TCM), which is covered under Ford’s Customer Satisfaction Program (CSP) 14M02. Despite this, the dealership refused to replace the TCM. Instead, they replaced a speed sensor and returned it to me. The vehicle broke down again within minutes and had to be returned. The dealership has now suggested dropping the transmission for further inspection at a cost of $2,500, rather than honoring CSP 14M02. They also encouraged me to trade in the vehicle instead of repairing it. The TCM failure has not been resolved, and the vehicle remains unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659244May 6, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Fiesta. The contact stated that while driving at 65 MPH, there was an abnormal knocking sound coming from the vehicle, and the vehicle started to lose motive power. The contact was uncertain if any warning lights were illuminated. Due to the failure, the vehicle was towed to an independent mechanic, where it was discovered that the engine oil pump belt needed to be replaced. Upon investigation, the mechanic linked the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was then towed to a dealer and the cause of the failure was confirmed, but the contact was informed that the vehicle was not included in the recall. The contact was then provided with an estimate for the repair. The manufacturer was notified of the failure and provided the contact with the same information. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657891April 30, 2025
SEAT BELTS, AIR BAGS
I was involved in a hit and run accident where I ended up hitting a large wooden pole and wall . My seat belt failed also my steering wheel airbag did not deploy even though I hit the pole and wall head on . All my other airbags deployed but it didn't stop my chest from impacting.the steering wheel and my right knee from smashing into the dashboard. The car was inspected by law enforcement and by my insurance company geico. Geico still has the car because it was a total loss.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11656291April 23, 2025
ELECTRICAL SYSTEM
Purchased vehicle at the end of 2018 and this is the third time I have had to replace the horn. It's not a fuse, it's not wiring, it is the actual horn that either shorts or dies with no notice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655985April 22, 2025
SERVICE BRAKES
My brakes on my ford fiesta are not giving me enough pressure to stop on time , which is an hazard. The master cylinder and calipers have been replaced and my brakes are still not working properly and safely. The brake pads have been replaced , the rotors as well and nothing is still working. I’ve been driving like this for more than 6 months and it’s a hazard. I’ve taken it to different mechanics , etc nothing still not working. When pressing the brakes it’s no pressure and I have to mash it all the way to the ground which still feels Iike it does not want to stop for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656087April 22, 2025
BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact stated that while reversing, the rear-view camera display failed to function, and the display screen was black. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656103April 22, 2025
BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing at night, the rearview camera displayed a blank image. The contact stated that the rear tires reversed into a ditch, and bystanders helped to push the vehicle from the ditch. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 30,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655971April 21, 2025
POWER TRAIN
The TCM was defective. It has been known that the TCM, transmission control modules are defective for Ford Fiestas and Focus. My daughter was driving the car and it stalled. If she was in heavy traffic are making a turn when this happened she could have been seriously injured. Ford said that they fixed this issue in the 2015 editions, that's why they stop the recall for 2016 models, but they really did not fix the problem. The vehicle was taken to a Ford dealership in Wisconsin and they confirmed all this information to me. And eight hundred dollars was paid to fix a problem that is on a recall for most models except the 2016, because they supposedly fixed the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655136April 17, 2025
ELECTRICAL SYSTEM, SEAT BELTS, POWER TRAIN
Static through speakers - possible cause, alternator, spark plugs, or faulty wiring. Passenger air bag light - comes on and off on its own randomly. Overheats - with fluids all topped off and car parked and running for 5 minutes it will start extremely overheating with visible smoke. Not sure why. Wire cover - plastic panel on ground towards front of door on driver side needs better coverage. Panel just keeps popping off showing wires. Not sure to what. If gets wet from getting in and out of car can shock you while your driving if touch it just right. Emergency break - don't work Warming indicator - says doors are open when they aren't. Headlights - work when they want to. Theft alarm - don't work Hood pop lever - the lever to pop your hood isn't connected well. The whole lever is just hanging under my steering wheel from the cords. Not latched into anything just kinda floating in the air, makes it hard to pop the hood, can be a distraction while driving with something hitting your knee. Belt buckles - when using seat belts, comes unclicked randomly while driving or won't buckle at all when first trying to put it on. Trunk - unlatches and opens randomly while driving or parked. Shocks? - not sure if it's shocks or what it is. But there is no comfortability while driving. You can feel every bump, pot whole, Crack, anything you drive across. Think it messed up my bearings because of it. But I'm not a mechanic so these are just examples of what's going on and what i think.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654643April 15, 2025
ELECTRICAL SYSTEM
Due to my 2019 ford fiesta SE back up camera glitching in and out and sometimes doesn’t work at all. Today it finally worked as I was backing up out of food lion parking lot. A mother and child were walking behind me all of a sudden the camera glitched and if I had not checked my review mirror quickly. I could have backed up over that small child on his tricycle. Please hurry and come up with an effective solid fix. If a teenager has these vehicles, somebody could really get hurt. Please email me immediately when you have the equipment to fix this problem because this is not OK. It’s dangerous very dangerous. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653507April 8, 2025
POWER TRAIN
2019 FORD FIESTA ST First off the car is absolutely show room condition with 8,000 miles on it. I was rolling up to a stop side which is located on a hill and noticed when i put the clutch it the clutch was stuck to the floor. The car lurched forward and could not get the car to accelerate after being stuck in the middle of an intersection. Finally i was able to pop the clutch out with my toes off the floor and get the vehicle home. Spoke with a friend that has the same car with 30,000 miles on it and he is also having issues with the clutch going to the floor and getting stuck. Upon research this is a common complaint and a serious safety issue but FORD seems to be very quiet about it. I can't imagine there is not significantly more of these issues especially when my closest friend is having identical issues. Upon research this looks to be very common issue but no TSP or recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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