Ford Fiesta Complaints

3,175 consumer complaints on file.

#11064187January 22, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S090000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL BROWN FORD IN LIVONIA, MICHIGAN WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064276January 22, 2018
UNKNOWN OR OTHER
STRANGE EGG TYPE SMELL COMING FROM VENTS WHEN I TURN ON HEATER, DIFFICULT TO BREATH IN CAR WHEN THIS OCCURS. THIS CONTINUES TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064279January 22, 2018
UNKNOWN OR OTHER
WHILE DRIVING THE CAR STARTING SUDDENLY SOUNDING LIKE FIREWORKS WERE GOING OFF. LOUD, AND SCARY NEARLY CAUSING ACCIDENT. CONTINUED TO BLAIR STARTLING LOUD SOUNDS FOR PROLONGED TIME.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11063761January 19, 2018
FUEL/PROPULSION SYSTEM
THE NATURAL VACUUM LEAK DETECTION PUMP ON MY VEHICLE NEEDS TO BE REPLACED . A REVIEW ON LINE SHOWS THAT THIS DEVICE WHICH IS PART OF THE EMISSIONS SYSTEM IS CONTINUOUSLY BACKORDERED FOR MONTHS. INDICATIING A HIGH FAILURE RATE. THIS PUMP IS ESSENTIAL IN THAT IT PERMITS THE CAR TO BE FILLED AT A GAS PUMP. IN FAILURE YOU CAN ONLY FILL A GALLON AT A TIME BEFORE THE VALVE IN IT CLOSED AND YOU HAVE TO REMOVE THE NOZZLE AND START AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062925January 16, 2018
ENGINE
MY TRANSMISSION WAS RECALL. THEY SUPPOSE TO BUY BACK. I OPEN CLAIM WITH FORD. LONG AGO BUT I WAS IGNORED BY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061595January 10, 2018
POWER TRAIN
MY SON WAS ALMOST KILLED OVER THE HOLIDAY WEEKEND WHEN HIS VEHICLE POWER WENT DOWN TO AROUND 35 IN A 55 MPH ZONE AND WOULD NOT GET OVER THE 35MPH. THIS IS THE FOURTH TIME THIS HAS HAPPENED, BUT THE CLOSEST TIME HE HAS COME TO LOSING HIS LIFE BY BEING HIT. WE CALLED FORD AND THEY SAID SOMEONE WOULD CALL BACK AS WE HAVE SEEN A RECURRING THEM OF PEOPLE HAVING THE SAME ISSUES AS REPORTED ON THE INTERNET BUT FORD HAS NOT BEEN RESPONSIVE AND IT HAS BEEN ALMOST TWO MONTHS. HE IS TO AFRAID TO DRIVE THE CAR ANY LONGER SO IT JUST SITS UNUSEABLE IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060655January 5, 2018
ENGINE, POWER TRAIN
FSA # 14E08; FSA # 14M01; FSA # 14M02 APPROX. MILEAGE AT TIME OF FIRST COMPLAINT WAS 1500 MILES. CURRENT MILEAGE IS 119,XXX JANUARY 2018 APPROXIMATE BEGINNING OF COMPLAINTS IS JANUARY 2013. COMPLAINTS ARE: -EXCESSIVE HESITATION / SHUDDER / "WHIPLASH-LIKE" FEELING WHEN SLOW AND NORMAL ACCELERATION IS APPLIED DURING TAKE OFF, IN ALL DRIVING CONDITIONS. -EXCESSIVE GRINDING AND OCCASIONAL CLUNKING NOISE DURING SLOW AND NORMAL ACCELERATION AFTER A COMPLETE STOP. -AS OF JULY 2017, OCCASIONAL GRINDING WITH "CLANKING" NOISE OCCURS WHEN SLOWING DOWN TO A COMPLETE STOP; TYPICALLY AFTER APPROXIMATELY 30 MINUTES OF HIGHWAY DRIVING AND THAN AT THE FIRST STOP. -MAY 2014 TO CURRENT, RED FLUID (TRANSMISSION FLUID) FOUND ON GROUND AFTER BEING PARKED FOR MORE THAN 12 HOURS. FLUID SEEMS TO BE COMING FROM A SHAFT SEAL; AT TIME OF OBSERVATION, CV SHAFT WAS FOUND TO HAVE EXCESSIVE PLAY ((THE SERVICE COMPANY AT THE TIME HAD THE VEHICLE IN THE AIR AND I OBSERVED THE CV SHAFT ROTATING MORE THAN 1 TO 1 1/2 INCHES (APPROXIMATELY) WHEN NO PLAY SHOULD HAVE BEEN PRESENT; I COULD ALSO HEAR THE BEARINGS GRINDING OR RUBBING.)) -VEHICLE SEEMS TO RANDOMLY LOSE POWER DURING FIRST IGNITION STARTUP. I WOULD START THE CAR, A FEW SECONDS LATER IT WOULD HAVE A COMPLETE LOSS OF POWER, I WOULD THAN RESTART IT, AND IT WOULD OPERATE AS NORMAL. APPROXIMATE NUMBER OF THIS OCCURRING IS NO MORE THAN 5 TIMES SINCE JANUARY 2015. -MOST RECENT COMPLAINT, OCTOBER 2017, WHILE ACCELERATING FOR HIGHWAY ON RAMP, VEHICLE LOST COMPLETE POWER FOR APPROXIMATELY 2 SECONDS (SPEED AT TIME OF POWER LOSS WAS APPROX. 57MPH). I LOST CONTROL OF STEERING AND VEHICLE "SHIFTED" OR "JUMPED" TO THE LEFT. THE VEHICLE MADE A FAST RECOVERY ON ITS OWN AND CONTINUED AS NORMAL. WEATHER CONDITIONS WERE NOT HARSH; THERE WAS SLIGHT RAIN / MIST AND ABOVE 55 DEGREES FAHRENHEIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058483January 4, 2018
STEERING
CRUNCHING NOISE IN STEERING WHEEL WHEN TURNING. DUPLICATED CONCERN TRACE NOISE TO LOWER STEERING COLUMN . REPAIR WOULD COST $455. I BOUGHT AS A USED CAR IN AUGUST 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058392January 3, 2018
ENGINE, POWER TRAIN
MY VEHICLE SUDDENLY SLOWS DOWN AS WARNING LIGHTS ILLUMINATE AT THE EXACT SAME TIME. I HAD NO CHOICE BUT TO AVOID TRAFFIC AND TRY TO GET THE CAR OFF THE ROADS AS IT LOSES POWER. I COULD GET THE VEHICLE RESTARTED BUT COULDN'T GET THE SPEED BACK UP TO NORMAL. I WENT TO THE DEALERSHIP AND WAS TOLD THAT I NEED A THROTTLE BODY REPLACEMENT, FOR A CAR WITH LESS THAN 50K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057468December 29, 2017
ENGINE, POWER TRAIN
ENIGIEN LIGHT COMES ON AND CAR WILL NOT GO ABOVE 2K RPMS AND WILL NOT REACH 50MPH. AFTER THE FIRST TIME I BROUGHT THE CAR IN TO A DEALER, AFTER TURNING THE CAR OFF THEY COULD NOT GET THE ANY CODES FOR 4 DAYS THEY FINALLY GOT A CODE SAYING ITS THE TPS THEY CHANGED THAT 2 DAYS LATER IT HAPPENED AGAIN THIS TIME THEY KEEP IT A WEEK BEFORE CALLING FORD AND FORD TOLD THEM TO CHANGE THE INSTRUMENT CLUSTER. A REPAIR OF 1K. ABOUT 90% OF FORDS HAVE INSTRUMENT CLUSTER UNDER AN EXTENDED WARRANTY. BUT NOT ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056064December 22, 2017
ELECTRICAL SYSTEM
ONGOING ISSUE - KEY WAS NOT IN THE IGNITION, YOU HEAR LOUD STATIC COMING FROM RADIO/AUDIO SYSTEM. PLEASE NOTE THIS HAPPENS RANDOMLY WHILE THE CAR IS MOVING OR PARKED - KEY NOT IN IGNITION. THE RADIO NO LONGER FUNCTIONS - YOU HEAR 'CRACKING AND POPPING' REGULARLY AND SOMETIMES THE VOLUME IS STARTLING DRIVING DOWN THE ROAD AND THE AUDIO SYSTEM STARTS BLARING STATIC, YOU JUMP REACTING TO THE NOISE. THIS CAUSES DISTRACTED DRIVING WHICH IS ILLEGAL IN CALIFORNIA AND MANY OTHER STATES. THIS IS A SAFETY ISSUE. THERE ARE HUNDREDS OF COMPLAINTS ONLINE IN MANY BLOGS ABOUT THIS PRODUCT WHO ARE EXPERIENCING THE SAME PROBLEM. INTERVENTION BY NHTSA IS NEEDED BEFORE SOMEONE IS HURT IN AN ACCIDENT FROM BEING DISTRACTED BY THIS BLARING NOISE. SOME CONSUMERS CAN NOT AFFORD TO REPLACE OR REMOVE THE SYSTEMS. ADDITIONALLY DUE TO THE DESIGN OF THE SYSTEM YOU WOULD HAVE TO REPLACE IT WITH ANOTHER FORD PRODUCT SINCE THE AIR VENTS ARE ATTACHED TO THE SYSTEM. PLEASE NOTE WHILE THESE ELECTRICAL/AUDIO STATIC PROBLEMS ARE GOING ON, THE SYNC SYSTEM HASN'T BEEN FULLY OPERATIONAL EITHER. MY STATE DOES NOT ALLOW DRIVING WITH CELLPHONES SO AN UNAVAILABLE SYNC SYSTEM IS NOT ONLY A PAIN BUT PREVENTS COMPLIANCE WITH THE LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055304December 18, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
PROBLEMS WITH CAR STUCK IN PARK AND NOT STARTING VEHICLE WAS STATIONARY, HAVE BEEN STUCK TWICE FOR SAME THING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054964December 15, 2017
STEERING
STARTED FINE, PUT INTO DRIVE AND STEERING FROZE.."STEERING ASSIST FAILURE" ON SCREEN. REPAIRED AT FORD DEALER. NEW STEERING BOX AND COLUMN. ONLY 28000 MILES ON VEHICLE AND 3 YEAR WARRANTY ENDED AUGUST 2016. HEARD THAT OTHER FORD MODELS LIKE FOCUS WERE COVERED BY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054635December 14, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS LEAVING LAS VEGAS, GOING 70 MPH DOWN HILL AND MY CAR STARTED TO LOOSE POWER WHILE IT PRODUCED A LOT OF WHITE SMOKE. I WAS IN A VERY DANGEROUS SITUATION AND WAS STRANDED FOR 4 HRS IN THE MIDDLE OF NOWHERE. THE CAR NEVER GAVE SYMPTOMS JUST DIED. NO CHECK ENGINE OR OVERHEATING, OIL, COOLANT. I WAS TRAVELING ON A TRIP SO I DID HAVE LUGGAGE BUT I NEVER MAXED CAR WEIGHT. THE CAR IS 2 YEARS OLD WITH LESS THAN 48,000 MILES. I'VE DONE ALL MY MAINTENANCE ON MY CAR EARLY THAN STICKERS AND DON'T DRIVE HARD. SINCE I'VE HAD THE CAR I'VE ADDED ABOUT 10,000 MILES. BACK TO WHAT HAPPENED, I WAS ABLE TO GET TOWED TO BARSTOW FOR FREE BUT MECHANIC I WAS REFERRED TO WAS CLOSED. FRUSTRATING AND EMOTIONALLY SCARING. I HAD TO CUT A DEAL WITH THE TOW COMPANY TO DRIVE ME AS CLOSE AS POSSIBLE TO MY HOME IN 94536 ZIP AREA. BUT I COULD ONLY AFFORD TO SAN JOSE. THE NEXT DAY I ORDERED ANOTHER ROADSIDE ASSISTANCE TO FREMONT FORD DEALER AND HAVE TO WAIT UNTIL IT'S CONVENIENT FOR THEM TO DIAGNOSE IT FOR 179. I HAVEN'T SLEPT IN 48 HRS AND FORD NEEDS TO COMPENSATE ME FOR DISTRESS. MY CONFIDENCE IN THE CAR AND EXPERIENCE IS ON A STRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054413December 13, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT'S DAUGHTER ENTERED THE VEHICLE AND NOTICED THAT THE IGNITION SWITCH WAS FROZEN. THE CONTACT'S DAUGHTER PLACED THE KEY IN THE IGNITION SWITCH, BUT THE VEHICLE FAILED TO START. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (BILL CURRIE FORD, 5815 N DALE MABRY HWY, TAMPA, FL 33614) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH AND THE IGNITION HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE REMEDY UNTIL JANUARY 20, 2018. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE PARTS WERE ON BACKORDERED UNTIL JANUARY 20, 2018. CASE NUMBER: CAS-13704756 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051646December 1, 2017
STEERING
I HAVE REPORTED THIS PROBLEM BEFORE.. THE LEVER FOR THE ENGAGE/DISENGAGE FOR THE TILT TELESCOPIC WHEEL IS VERY HARD FOR ME TO ENGAGE I'M 76 & IT TAKES A LOT OF HAND STRENGTH TO MOVE IT UP & DOWN. I COMPLAINED TO THE SERVICE PERSON AT THE DEALER ABOUT THIS BUT SHE CLAIMED THEY COULDN'T TOUCH THAT IT'S A SAFETY ISSUE; WELL I KNEW ABOUT THE SAFETY & I'M NOT ASKING TO REMOVE THE LEVER JUST MAKE IT EASIER FOR ME TO USE... SO HERE I AM ONE YEAR LATER & MY HAND & THUMB ARE PERMANENTLY DAMAGED & THE PAIN IS HORRENDOUS.. ANOTHER DEFAULT OR DEFECT FROM FORD & IN ADDITION THIS VEHICLE SHOULDN'T EVEN HAVE BEEN ON THE LOT FORD HAD ALREADY NOTIFIED DEALERS ABOUT THE PROBLEMS WITH THE TRANSMISSION IN THESE MODELS SO NOW IN ADDITION TO THIS ISSUE I'M IN A CLASS ACTION LAWSUIT WITH THIS NEW CAR..
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11048854November 28, 2017
STEERING
NOW SECOND OCCURRANCE OF A PROBLEM WITH THE POWER STEERING. POWER ASSIST FAILS ON STARTUP WITH CAR STATIONARY AND IN MOTION. BOTH TIMES THE CAR HAD BEEN PARKED IN COLD WEATHER FOR A FEW HOURS. UNASSISTED STEERING IS VERY HIGH EFFORT AND RENDERS THE CAR ALMOST UNUSABLE. THE FIRST TIME THIS OCCURRED THE DASH WARNING LIGHT WAS ON; DEALER SERVICE FOLLOW-UP HAD THE CAR FOR FOUR DAYS BUT FAILED TO TRACE THE PROBLEM OR DOCUMENT THE FAILURE CODE. DURING LAST OCCURRENCE THE WARNING LIGHT DID NOT APPEAR. IN BOTH CASES STOPPING AND RE-STARTING THE VEHICLE CAUSED THE POWER STEERING TO FUNCTION PROPERLY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048791November 27, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TRANSMISSION WARNING LIGHT AND MESSAGE PLUS SYNC NOTE ABOUT VAPOR LEAK. DEALER SAYS MAY BE OK TO DRIVE. OR MAY REFUSE TO START AT ANY MOMENT. ALREADY RAN 3 PREVIOUS RECALLS, ONE R TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048433November 26, 2017
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
MY TRACTION CONTROL OFF KEEPS COMING ON WITH THE CHECK ENGINE LIGHT ALSO AND MY BLUE TOOTH ON THE STEERING WHEEL WON'T WORK . WHEN THE TRACTION CONTROL OFF COMES ON I LOOSE POWER IN MY PEDAL AND ACTS LIKE IT DOESN'T WANNA GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048168November 23, 2017
POWER TRAIN
THE TRANSMISSION CONTINUES TO SHUDDER AND SHAKE ESPECIALLY IN LOWER GEARS. ITS CAUSING A UNSAFE DRIVING EXPERIENCE. I HAVE OWNED MY FORD FIESTA FOR YEARS NOW (BOUGHT IT OFF THE LOT BRAND NEW) . NOW I HAVE ALMOST 120,000 MILES ON THE VEHICLE. I HAVE HAD THE CLUTCH "RESET" SEVERAL TIMES BUT THE PROBLEM CONTINUES. I HAVE ALSO BROUGHT IT TO THE DEALERSHIP TWO TIMES WHEN FORD - FREE OF CHARGE DECIDED TO REPLACE THE CLUTCH AND COMPONENTS ALL TOGETHER. THE LAST REPLACEMENT WHICH OCCURRED ABOUT A YEAR AGO WAS SUPPOSED TO BE A PERMANENT FIX . UNFORTUNATELY IT IS NOT A FIX AT ALL . ITS SAD TO SAY BUT I HAVE GOTTEN USED TO THE DEFECT IN THE CAR AT THIS POINT. I HAVE BEEN DRIVING IT WITH MOMENTS WHEN THE CAR FEELS LIKE IT WONT MOVE ! . ALMOST ALL THE PASSENGERS IN THE CAR ALWAYS COMMENT ON THE NOISE - CLANKING OF THE CLUTCH AND ALWAYS THE BUCKING SOUND. THEY USUALLY SAY A COMMENT LIKE "DAMN YOU NEED A NEW CAR" OR "ITS JUNK MAN". AT THIS POINT AS I GET MORE MILES ON THE CAR I BOUGHT IT WITH THE INTENT OF OWNING THE CAR FOR MANY YEARS TO COME. HOWEVER, WITH THE POWER TRAIN COMPONENTS BEING UNSAFE IT MAKES IT HARD. I TRIED TO CONTACT FORD CUSTOMER SERVICE OF THE ISSUE JUST THE OTHER DAY AND I HAVE AN OPEN CASE NUMBER. BUT THEY REFEREED ME THAT THEY ARE AWARE OF THE SITUATION AND HAS PLACED A 150K MILE WARRANTY ON THE PARTS. BUT MY ARGUMENT IS WHAT HAPPENS AFTER THE 150K MILES AND IT DOES IT TO THE POINT WHERE IT CANT MOVE ANYMORE. OR BETTER YET WHAT IF IT CAUSES AN ACCIDENT FROM THE POOR PERFORMANCE OF THE POWER TRAIN. ATTACHED IS WHAT MY FORD OWNERS .COM FOR MY CAR STATES ABOUT THE EXTENDED WARRANTY. VIN: [XXX] FSA TITLE: TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION FIELD SERVICE ACTION NUMBER: 14M01 VIN: [XXX] FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE I JUST WANT A FIX FOR THIS ISSUE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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