Ford Fiesta Complaints

3,175 consumer complaints on file.

#11544354September 13, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2013 Ford Fiesta. The contact stated that while driving at approximately 30-35 MPH, the vehicle was shaking and shuddering. The vehicle failed to move forward and stalled. The vehicle was restarted. The “Transmission Overheating - Service Immediately” message was displayed. The vehicle was towed to the local dealer, where the transmission control module was replaced, and it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544370September 13, 2023
POWER TRAIN
The contact owns a 2014 Ford Fiesta. The contact received notification of Customer Satisfaction Programs: 14M02 (Transmission Control Module Extended Warranty Coverage) and 19N08 (Transmission Clutch Shudder - Transmission Clutch Warranty Extension). The contact stated while driving approximately 50 MPH, the vehicle lost motive power. The contact pulled over to the side of the roadway and parked the vehicle. The failure nearly caused a crash. The vehicle was taken to the dealer, where it was diagnosed that the TCM and clutch needed to be replaced; however, the contact was informed that only Customer Satisfaction Program: 14M02 (Transmission Control Module Extended Warranty Coverage) was covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that Customer Satisfaction Program: 19N08 (Transmission Clutch Shudder - Transmission Clutch Warranty Extension) had expired. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544386September 13, 2023
STEERING
While driving with 54,500 miles on car,owned since new 4 miles on it when bought. Steering went real loose, then went back to normal. Checked rack and pinion did not see any breaks or leaks. Checked steering arms and ball joint all checked out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544419September 13, 2023
POWER TRAIN
While driving vehicle, engine began to rev and became unresponsive to gas pedal. After slowing to a stop, vehicle began to respond to gas pedal and transmission began shuttering violently. Took to local mechanic and he won’t work on it because he said it is a “pattern problem “. $250.00 to diagnose the obvious. Someone could be killed when the transmission suddenly stops working like that in freeway traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544038September 12, 2023
UNKNOWN OR OTHER
Car loses power and shudders when driving. I have pulled out into the road multiple times and had the car slow when acceleration pedal was pushed because the transmission wasn't engaging properly. We have also had a message appear on long road trips that says pull over and wait 5 minutes for transmission to cool as car begins to downshift at HIGHWAY speed!!! This has been an ongoing problem. We have been told repeatedly , well that's just how the Ford Transmission was designed by mechanics. I have been waiting for a transmission appointment with my local Ford Dealer since the end of May. The appointment was Sept. 11th. The service agent just called me to inform me the problem is the clutch and pressure plate which needs to be replaced. The car has 104, 000 miles on it. Ford is not willing to do anything to make this safety issue right. I have called them and they say my VIN is not included in their database. Please help me correct this before my family is in a wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544083September 12, 2023
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
The contact owns a 2015 Ford Fiesta. The contact stated that the vehicle failed to start after several attempts, with the check engine warning light illuminated. The vehicle was towed to a dealer where a diagnostic test was performed on the vehicle, but no fault was found. An extensive diagnostic test was then performed which determined that the body control module (BCM) was defective. The BCM was replaced. Despite the repair, the check engine warning light remained illuminated, and the vehicle would stall at various speeds. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544084September 12, 2023
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11544083 *DJR ******* DELETE VOQ *******
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543606September 9, 2023
POWER TRAIN
2012 Ford Fiesta DPS6 Automatic transmission failed as described in Ford Customer Satisfaction Program 14M02 rendering the car unable to maintain speed on an interstate highway, leading to a significant collision risk. This transmission was recently replaced (2 years, 10k miles ago) due to the same issue with the previous transmission. The car displayed a "TRANSMISSION FAILED SEEK SERVICE" message or similar on the entertainment console with a wrench icon appearing on the dashboard. This is a known and widely reported issue with these vehicles, Ford has not offered a permanent solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543362September 8, 2023
AIR BAGS
The contact owns a 2019 Ford Fiesta. The contact stated that while the contact's wife was driving at an undisclosed speed, an oncoming vehicle crashed into the front of the vehicle. The contact stated that none of the air bags deployed. The vehicle was towed to a tow yard and then towed to a collision center. The contact stated that his wife suffered a concussion and was severely bruised. Two days later, the injured went to urgent care for medical treatment. A police report was filed. The manufacturer was notified of the failure and a case was opened. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11543491September 8, 2023
POWER TRAIN
The contact owns a 2012 Ford Fiesta. The contact received notification of Technical Service Bulletin: 16-0109 (DPS 6 Automatic Transmission – Excessive Transmission Clutch Shudder and/or Transmission Fluid Leak); however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact stated that while driving at an undisclosed speed, the transmission failed to shift properly with the check engine warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539847August 21, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, POWER TRAIN, AIR BAGS
The contact owns a 2013 Ford Fiesta. The contact stated while making a left turn at the traffic light, with her grandchild in a car seat in the rear passenger seat, the rear passenger's side door opened inadvertently. The contact stopped in the middle of the road. A bystander attempted to close the rear passenger's side door; however, the door failed to closed. The bystander was able to keep the door closed by using a cord. The contact moved her grandchild to the rear middle seat. The contact also stated that while driving on another occasion, the front driver's side and front passenger's side doors inadvertently opened. Additionally, the contact stated while driving on a slight incline, the vehicle inadvertently rolled back. The contact depressed the accelerator pedal, but the vehicle failed to respond. The contact depressed the brake pedal, but the failed to respond. The contact engaged the electronic parking brake; however, the vehicle rolled to the base of the incline. The contact was able to continue driving on the leveled road surface. The contact stated that the failure had been recurring while driving on an incline. The manufacturer was notified of the failure and advised to contact the dealer for recall repairs. The dealer was contacted. The vehicle was not diagnosed nor repaired. The contact also stated that the seat belts pretensioners of the vehicle were not retracting as intended. Additionally, the contact stated that the vehicle was previously involved in a crash. The contact stated while idled at the traffic light, another vehicle crashed into the front end of the vehicle. The front driver's side air bag and knee air bag deployed and propelled burning fragments on the contact's face, legs, neck chest, arms. The contact also stated that the front driver's side air bag also hit her on her chin and neck and knocked her unconscious. The contact was transported to the hospital by emergency services. A police report was filed. The contact stated that she sustained burns all over her body and had been r
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11539089August 17, 2023
POWER TRAIN
I purchased a 2012 Ford Fiesta SE on 3/3/23 from Auto Nation Dealership in Florida. I started noticing the excessive jerking & hesitating when I hit the gas petal. I can't pinpoint exactly when it started but it got progressively worse. I scheduled an appt. with Mechanic for 7/26/23 after almost driving into car in front of me and concerned about getting hit from behind or even worse plowing into a pedestrian. The mechanic concluded problem with transmission- dual clutch B. After doing research I find out about ford recalls as a result of all the lawsuits and complaints on transmissions for this very vehicle. I then brought car to Ford and was told that the recall didn't apply to my specific issue and would require upwards of $4000 to fix either by replacing specific pieces within the transmission or installing a new transmission. They also classified the vehicle as "unsafe to drive" The bottom line is Ford knew the transmission was faulty when they manufactured the car. Whether it's electrical or mechanical they're splitting hairs at this point. It's a failure with their transmission period. I've read many complaints concerning the issue I'm facing, and consumers shouldn't have to dish out thousands of dollars to correct anything that involves the transmission. It's unacceptable that a car I've own for 4 months is sitting in my garage and deemed "unsafe" Any issues concerning the transmission should be included in the existing recall and Ford should take ownership and pay for any repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538811August 16, 2023
SERVICE BRAKES, WHEELS
I believe that it is the ABS brake system I am bringing it to the ford dealer Thursday. The caliper on the front driver side was not working so I changed it still didn't work fluid go's to the ABS pump but doses not come out of that one. When you use the brakes the front passenger side locks up and slides like it's not going to stop it is really bad when the roads are wet and there were no warning signs. It's going to the dealer Thursday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537121August 8, 2023
UNKNOWN OR OTHER
I am remembering one incident I had years ago. It was my first year since I got my first driver license. I parked my car. While I was getting off with half of my body already outside the car, my car started moving forward. I jumped back in a car in a shock and tried to stop the car. I realized that I had not removed my car key. I also realized that a stick shift was in neutral position. I told myself that it was my wrong-doing, but after reading numerous complaints and lawsuits against Ford Fiesta over the last years, I am not so sure if it was my fault or the car's defect. It happened only once and can not reproduce this. Around the same time, I have also experienced car not starting several times but again I told myself I am just an idiot for not knowing how to start a car. I did Pre-Purchase Car Inspection in October 2016. The inspection report noted that my car had Engine Lights on with code U0131 and codeC0051. I received a CSP14M02 letter last Sunday and went to the dealership on Monday for TCM repair or replacement, but I was turned away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536746August 6, 2023
STRUCTURE:BODY
Nothing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536680August 5, 2023
POWER TRAIN
No warning lamps. Sealed transmission. Transmission stalls as u round a corner, or first take off, and when u come to Complete stop the transmission will jerk or stall with a jerk. It's dangerous because the cars behind me almost rearend me thinking I'm gonna be taking off after I let off the brake and the transmission just sits still. Doesn't even rev up and to get it to rev up to go you have to just about floor the gas pedal and it rares up to about 4rpm before it finally starts taking off. Took to Lucas Oil and they said the transmission is reading fine. But it does it all the time, about each driver go on and has a high rom alot of times before it will shift.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535495July 31, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, prompting him to pull over to the shoulder over the roadway. The engine overheating warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact linked the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 116,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534333July 25, 2023
POWER TRAIN
The contact owns a 2013 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the transmission unintendedly shifted into neutral(N). Additionally, the contact stated that the transmission failed to shift into reverse(R) as needed. The vehicle was taken to the dealer, who performed a relearn, a visual inspection, and an adaptation test. No failure was found; however, the contact stated that the failure recurred. Additionally, the check engine warning light was illuminated. The contact related the failure to Customer Satisfaction Programs: 15N22 (Transmission Control Module), 19N07 (Transmission Control Module), and 14M02 (Transmission Control Module). The manufacturer was made aware of the failure. The failure mileage was approximately 52,901.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533359July 19, 2023
UNKNOWN OR OTHER
On 7/5/22 my Fiesta came to a dead stop while I was driving. It was towed to our local garage and tested for a faulty Transmission Control Module. After waiting over a year for the part Haldeman Ford in Kutztown , Pa claims the Transmission Control Module is not testing as faulty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532963July 18, 2023
ENGINE
I turned my car on July, 14, 2023 , I put my foot on the break to put in reverse, and when I put it in reverse it would not reverse and my brakes locked up and my car would start to roll forward while I was in reverse gear . My car drives forward but will not go in reverse and my engine light is not own. I took it two different shops , both with the same diagnois's , said it is my transmission and to contact Ford dealership directly for any possible recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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