Ford Fiesta Complaints

3,175 consumer complaints on file.

#10745595August 2, 2015
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
RADIATOR AC CONDENSER COOLING FAN WILL SHORT OUT AND CATCH FIRE WITHOUT WARNING. EXTENSIVE DAMAGE..
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10745668August 2, 2015
UNKNOWN OR OTHER
THE TRANSMISSION IS NOT WORKING PROPERLY. WHEN I STEP ON THE GAS, THE VEHICLE VIBRATES/SHUDDERS AND TAKES A FEW SECONDS UNTIL IT STARTS TO GO. IT HAPPENS A LOT WHEN MAKING TURNS AT SLOWS SPEEDS OR WHEN STOPPED AND THEN STARTING UP AGAIN. THERE WAS A RECALL DONE FOR THE CLUTCH. IT TOOK THE DEALERSHIP TWO MONTH TO GET THE REPLACEMENT PART BUT THE CAR IS STILL DOING THE SAME THING AFTER THE FIX. WE HAVE BEEN THERE 3 TIMES SINCE IT HAS BEEN SUPPOSEDLY FIXED AND THEY HAVE TOLD US THAT, "OUR TRANSMISSION HAS LEARNED BAD THINGS AND THEY HAVE RESET IT." THIS IS NOT A SOLUTION NOR APPROPRIATE RESPONSE FOR WHAT IS HAPPENING WITH OUR VEHICLE. TODAY I WENT TO PULL ONTO A BUSY HIGHWAY WITH OUR BABY IN THE CAR AND THE CAR WOULD NOT GO. I STEPPED ON THE GAS AND IT WOULD NOT SHIFT INTO GEAR AS CARS WERE COMING BEHIND US. I HAD TO PRESS HE GAS DOWN TO THE FLOOR AND FLOOR IT AND THE RPM'S SHOT UP TO OVER 5 AND WE WERE ABLE TO GET GOING THEN. THIS IS OUR PRIMARY VEHICLE THAT WE USE TO TRANSPORT OUR CHILD AND IT IS NOT SAFE. WE ARE HOPING SOMETHING CAN BE DONE ABOUT THIS. WE BOUGHT THIS VEHICLE BRAND NEW, OFF THE LOT IN JULY OF 2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745389July 31, 2015
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER, POWER TRAIN
WHEN ACCELERATING THE FIESTA LURCHES AND THEN GOES FORWARD. THE AIR CONDITIONING PUMPS OUT COOL AIR AND THEN HOT AIR OFF AND ON. THE LURCHING ISSUE HAS NOT BEEN REPAIRED AND THIS IS THE FOURTH VISIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745427July 31, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT 45 MPH, THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE DRIVER AND PASSENGER FRONTAL AIR BAG LIGHTS ILLUMINATED; HOWEVER, THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUFFERED INJURIES TO THE NECK AND CHEST. THE FRONT PASSENGER SUFFERED INJURIES TO THE CHEST. THE DRIVER AND PASSENGER REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10744890July 30, 2015
POWER TRAIN
WHEN AT A STOPPED POSITION AND I GO TO TAKE OFF, THE CAR WILL SHUTTER AND ALMOST WANT TO CUT OUT. IT ALMOST DOES NOT KNOW WHAT GEAR IT WANTS TO GO INTO. I AM WORRIED WITH THIS TRANSMISSION. I NEVER HAVE HAD A CAR THAT SHIFTS LIKE THIS BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744907July 30, 2015
STRUCTURE:BODY
THE RIGHT REAR DOOR LATCH QUIT LATCHING. NO ABUSE, RARELY USED. I SEE THAT THIS IS A COMMON PROBLEM WITH FIESTAS BUT MY VIN NUMBER IS NOT INCLUDED IN THE SAFETY RECALL. SINCE THIS PROBLEM IS OBVIOUSLY AFFECTING OTHER VINS NOT ON THE RECALL LIST I WOULD HOPE THAT FORD MAY CONSIDER EXPANDING THAT LIST, BEFORE I HAVE TO PAY FOR IT MYSELF. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744924July 30, 2015
POWER TRAIN
THIS IS FOLLOW-UP TO INCIDENT #10639225 (26SEP2015), AND DETAILS CONTINUED TROUBLE FROM INITIAL COMPLAINT. THE VEHICLE HAS RETURNED TO THE SHOP FOUR TIMES (CURRENTLY IN SHOP) FOR POWER-SHIFT TRANSMISSION CLUTCH SHUDDER. TWO OF THE FOUR FOUND SHUDDER TSB LOGGING 150-170 RPM LOSS BETWEEN SHIFTS (FORD CLAIMS ACCEPTABLE?), ONE FOUND/REPLACED LEAKING CV SHAFT SEAL, AND FOURTH CURRENTLY BEING DIAGNOSED. ON THE THIRD INCIDENT (ONE LISTED ABOVE), DEALERSHIP FOUND SHUDDER AND 170 RPM LOSS (STATED ON INVOICE THEY DROVE VEHICLE), BUT INVOICE SHOWS ZERO MILES DRIVEN IN-SHOP? MY FIRST QUESTION IS THIS...WHY IS ANY RPM LOSS (ABOVE 100 RPM'S) ACCEPTABLE FOR A COMPUTER CONTROLLED AUTOMATIC TRANSMISSION?? SECOND...UNDER NORMAL DRIVING CONDITIONS (WHICH THIS CAR IS DRIVEN) WHY ARE THERE CV ISSUES??? FORD HAS MULTIPLE TSB'S AND FSA'S SURROUNDING THIS TRANSMISSION YET NHTSA DOES NOTHING ABOUT IT! THIS TRANSMISSION (WITH ALL OF THE NHTSA COMPLAINTS AGAINST) CLEARLY IS A DESIGN FLAW AND A SAFETY RISK!! I REQUEST FEEDBACK ON THIS ISSUE. THANK YOU! UPDATED 9/28/15 *BF..UPDATED 01/13/15 *BF..UPDATED 05-19-16 *BF ..UPDATED 02/15/17 *BF ...UPDATED 03/15/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744985July 30, 2015
STEERING
I NOTICED THAT THERE WAS A NOISE WHEN STEERING THE CAR. WHEN I TOOK IT TO FORD, THEY FOUND OUT THAT THE STEERING SHAFT HAD EXCESSIVE WEAR. I WOUND UP FOOTING THE BILL TO REPLACE THE STEERING SHAFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745171July 30, 2015
ENGINE, ELECTRICAL SYSTEM
I BOUGHT MY 2012 FORD FIESTA DURING MAY 2014 WITH 23,279 MILES ON IT. IT HAS GIVEN ME NOTHING BUT PROBLEMS EVER SINCE I BOUGHT IT. PROBLEMS I HAVE EXPERIENCED ARE: INTERMITTENT SHUDDERING WHEN TAKING OFF, LOSS OF POWER WHEN ACCELERATING, JERKING AND HESITATION WHEN ACCELERATING AND ELECTRICAL ISSUES AFFECTING THE RADIO. I HAVE NEARLY GOTTEN INTO MULTIPLE ACCIDENTS DUE TO THE LOSS AND HESITATION DURING ACCELERATION, ESPECIALLY WHEN PASSING CARS ON HIGHWAYS AND PULLING OUT INTO INTERSECTIONS. I HAVE BROUGHT IT BACK MULTIPLE TIMES TO BE FIXED AND THE ONLY THING THAT HAS BEEN FIXED IS THE INTERMITTENT SHUDDERING DUE TO A NEW CLUTCH THEY PUT IN. I AM STILL EXPERIENCING LOSS OF POWER WHEN ACCELERATING, ALONG WITH JERKING AND HESITATION WHEN ACCELERATING AND ELECTRICAL ISSUES AFFECTING THE RADIO. I DONT KNOW WHAT TO DO AS I KEEP BRINGING THE CAR BACK WITHOUT GETTING IT RETURNED FIXED. I DO NOT FEEL SAFE IN THIS CAR, AS I FEAR FOR MY LIFE ALONG WITH THE LIVES OF OTHERS ON THE ROAD. HOWEVER IT IS THE ONLY CAR I HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744689July 29, 2015
AIR BAGS, STRUCTURE:BODY
OUR DAUGHTER WAS IN A 3 CAR ACCIDENT. THERE WAS BRIDGE CONSTRUCTION AND ALL OF A SUDDEN TRAFFIC WENT FROM MOVING AT HIGHWAY SPEED TO STOPPED. DIRECTLY AHEAD OF OUR DAUGHTER WAS A REFRIGERATOR TRUCK. OUR DAUGHTER WAS NOT ABLE TO STOP QUICKLY ENOUGH AND STRUCK THE BACK OF THE REFRIGERATOR TRUCK. THE SPEED LISTED ABOVE IS AN ESTIMATE. NO ONE IN THE OTHER VEHICLES WERE HURT, NOR DID THEIR CARS SUSTAIN REPAIRABLE DAMAGE. MY DAUGHTER'S CAR WAS STOPPING STRAIGHT AT THE POINT OF COLLISION AND STRUCK THE BACK OF THE TRUCK SQUARE. THE OFFICER AT THE SCENE SUGGESTED SHE BE CHECKED OUT IN THE ER. MY DAUGHTER SUSTAINED SOFT TISSUES INJURIES AND BRUISES. AFTER SOME TIME WITH THE CHIROPRACTOR SHE SHOULD BE FINE. MY QUESTION/CONCERN DEALS WITH THE AIR BAG SYSTEM. THE DRIVER KNEE AIRBAG DEPLOYED, THE STEERING WHEEL AIRBAG DID NOT. IS THAT POSSIBLE? ARE THERE SITUATIONS WHERE IT IS APPROPRIATE FOR THE LOWER BAG TO DEPLOY WITHOUT DEPLOYING THE STEERING WHEEL AIR BAG? THE SEAT BELT DID STOP HER, ALTHOUGH IT LEFT A LARGE RED MARK ON HER SHOULDER. IF THE SYSTEM WORKED CORRECTLY THAT IS FINE. WE WOULD LIKE TO HEAR FROM SOMEONE WITH EXPERTISE IN THIS AREA TO MAKE SURE THAT THERE IS NOTHING FAULTY IN HER CAR. IF NEEDED WE CAN SUPPLY PHOTOS TO SHOW THE EXACT DAMAGE. THE VEHICLE IS AT THE DEALERSHIP NOW FOR REPAIRS, SO THE MILEAGE IS A GOOD ESTIMATE. THANK-YOU FOR YOUR HELP.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10744725July 29, 2015
POWER TRAIN
I FIRST SUBMITTED A REPORT ON THIS SITE BACK IN DECEMBER 2013 REGARDING ISSUES WITH MY TRANSMISSION/CLUTCH. I HAD OWNED THE CAR FOR A YEAR AND HAD ABOUT 36000 MILES ON MY CAR WHEN IT STARTED STALLING BUT THE ISSUES PROBABLY STARTED AROUND 20-25,000 MILES. ALTHOUGH I DO RECALL ONE INSTANCE ABOUT 6 MONTHS AFTER I BOUGHT THE CAR WHEN THE ENGINE/TRANSMISSION SEEMED TO CUT SHORT ON THE HIGHWAY. MOST OF THE TRANSMISSION ISSUES INVOLVED SHUDDERING/SHAKING AND GROWLING NOISE/STALLING SENSATION WHEN IN 1ST/2ND GEAR.MY MECHANIC (NON-FORD RELATED) MENTIONED IT DIDN'T SEEM NORMAL. A FEW WEEKS LATER MY CAR SEMI-STALLED IN AN INTERSECTION. I TOOK IT TO FORD, THEY KEPT MY CAR FOR A MONTH UNTIL THEY GOT THE PART AND "FIXED" IT. A FEW MONTHS LATER I GOT A LETTER STATING THERE WERE ISSUES WITH TRANSMISSION. BUT NO FORMAL RECALL WHICH IS SHOCKING....NOW A YEAR AND HALF LATER AND ABOUT 15,000 MORE MILES ON MY CAR I HAVE STARTED FEELING THAT SAME SENSATION WHEN DRIVING. I KNOW THE ISSUES WITH MY TRANSMISSION IS STARTING AGAIN. I RECENTLY MOVED OUT OF STATE, AND THE DEALERSHIP I CALLED IS GIVING ME THE RUN AROUND WHEN BRINGING IT IN (NO AVAILABLE APPOINTMENTS FOR WEEKS, NO FREE RENTAL CAR WHICH IF IT'S UNDER WARRANTY I SHOULD GET). PLUS THERE IS THE DOOR/LATCH RECALL. THIS CAR IS UNSAFE, I'M SHOCKED THERE HASN'T BEEN MORE RECALLS OR TAKING THE CARS WITH THIS TYPE OF TRANSMISSION OFF THE ROAD.... ALREADY CONTACTED FORD REGARDING MY FRUSTRATIONS WITH THIS CAR. THEY'VE EXTENDED THE WARRANTY BUT WHAT GOOD WILL THAT DO WHEN THE WARRANTY IS UP AND THE TRANSMISSION IS FAILING EVERY 20,000 OR MILES OR SO? OR WHEN SOMEONE GETS HURT? THE FAIR THING FOR THEM TO DO IS APOLOGIZE FOR THEIR MISTAKES, TAKE THE CARS OFF THE ROAD, AND REIMBURSE PEOPLE FOR THE CARS. INVESTING IN QUALITY CAR THAT IS SAFE AND RELIABLE IS IMPORTANT. FORD IS NOT IT. ......UPDATED 10/20/15 *BF UPDATED 12/13/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744324July 28, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE MADE A JERKING MOTION AND HESITATED TO ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE CLUTCH HAD TO BE REPLACED AGAIN. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743962July 27, 2015
UNKNOWN OR OTHER
REAR PASSENGER DOOR LATCH FAILURE. FORD DEALER HAS CAR FOR TWO WEEKS WITH NO REPAIR. RECEIVED RECALL LETTER BUT WILL NOT REPAIR DUE TO LACK OF.PARTS. I AM LEFT WITH AN UNSAFE CAR TO TRANSPORT MY CHILD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743609July 27, 2015
ENGINE
THE CAR STOTTERS AND I GET A SHUTTER NOISE BETWEEN 10AND30MPH. IT SCARES ME TO DEATH THAT IT IS GOING TO STOP. I HAVE HAD 4FORDS BEFORE, NEVER NEW AND VERY HIGH MILEAGE AND NEVER HAD THIS PROBLEM. FOR A NEW CAR IT ABSOLUTELY CAUSES ME MUCH ANQUISH. I HAVE HAD IT CHECKED TWICE. I ONLY HAVE 8,280 MILES ON IT AND BOUGHT IT BRAND NEW MAY, 2013. I AM 75 AND EXPECTED THIS CAR TO LAST AT LEAST 10 YEARS. WHAT CAN YOU DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736173July 24, 2015
POWER TRAIN
HAD TROUBLE SHIFTING GEARS FROM A STOP POSITION. PRESENTLY IT HAS TROUBLE SHIFTING NOT ONLY IN LOW GEARS BUT ALL THE WAY UP TO 50MLS PR HR. WHEN SLOWING DOWN IT JERKS AND HESITATES. IN OCT 2014 TOOK IT BACK TO REPAIR AND WAS TOLD NEEDED NEW CLUTCH DUE TO INTERNAL OIL SEAL LEAK CONTAMINATION .NINE MONTHS LATER THE MANUFACTURER HAS STILL NEGLECTED TO REPAIR IT, I HAVE BEEN TOLD DUE TO BACKORDER OF PARTS. IT HAS ONLY 20,000K ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743277July 24, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
THIS VEHICLE HAS A TRANSMISSION THAT CAUSES BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, ROUGH SHIFTS, SHUDDERING, DELAYED ACCELERATION, RED-LINING PRIOR TO SHIFTING, AND FEELING LIKE IT IS RETURNING TO NEUTRAL DURING STOP. THIS ISSUE HAS BEEN TURNED OVER TO THE DEALER SERVICE CENTER AND FORD MOTOR SERVICE. BOTH CLAIM THERE IS A CLUTCH ISSE THAT IS NOT A LIFE SAFETY ISSUE AND WILL NOT DAMAGE THE VEHICLE LONG TERM. BOTH CLAIM THE PARTS ARE ON BACK ORDER AND SHOULD BE INSTALLED IN 3-8 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735913July 23, 2015
ENGINE, POWER TRAIN
ISSUES WITH CAR WEAK PERFORMANCE, CAR SHUDDERING, GRINDING NOISES IN ENGINE, STALLING WHEN BRAKE IS PRESSED WHILE IN DRIVE GEAR, CAR LUNGING FORWARD AND NOT WANTING TO ENGAGE, NOT WANTING TO GO AFTER A COMPLETE STOP, NOT ENGAGING IN REVERSE, AND ENGINE LIGHT COMING ON RANDOMLY. ALMOST REAR ENDED BY A CAR BEHIND ME CAME TO A SCREECHING STOP BECAUSE OF THE HESITATION TO ENGAGE IN FIRST GEAR. TOOK THE CAR TO A FORD DEALER AND WAS TOLD THAT I WOULD HAVE TO PAY A DIAGNOSIS FEE. BECAUSE IF IT DID NOT TEST AT A CERTAIN LEVEL OF PERFORMANCE THE DEALER WOULD NOT PAY FOR THE TESTING OR REPAIR. I STATED I HAD A CUSTOMER SATISFACTION PROGRAM 12MO1 LETTER FOR THE CLUTCH ASSEMBLY AND THEY SAID IT DID NOT MATTER. I LEFT THE DEALER VERY UPSET AND DISSATISFIED. DROVE THE CAR AND THE SYMPTOMS WORSENED. I GOT INTO MY CAR ONE DAY AND THE CAR WOULD NOT ENGAGE IN REVERSE. LUCKILY ON WAS PARKED ON AN INCLINE AND COASTED OUT OF THE PARKING SPOT. DROVE THE CAR TO THE DEALER AND THEY DID NOT HAVE THE NEW CLUTCH ASSEMBLY IN STOCK. I THEN ASKED FOR A RENTAL UNTIL THE CAR WAS REPAIRED BECAUSE I FELT IT WAS VERY UNSAFE TO DRIVE MY DAUGHTER IN WITH THE PROBLEMS IT WAS HAVING, I WAS TOLD NO. SO I WAS FORCED TO DRIVE THIS CAR WITH THESE PROBLEMS FOR A WEEK UNTIL THE FORD DEALER RECEIVED THE NEW CLUTCH ASSEMBLY. THIS CAR IS A VERY DANGEROUS VEHICLE TO HAVE ON THE ROAD NOT ONLY FOR THOSE DRIVING THE VEHICLE BUT ALSO FOR THOSE CAR THAT DRIVE BEHIND THESE CARS. FORD ABSOLUTELY KNOWS THEY HAVE A MAJOR ISSUE WITH THE DUAL CLUTCH SYSTEM. REGULAR CLUTCHES ARE CONTROLLED HYDRAULICALLY BUT THESE DUAL CLUTCHES ARE CONTROL ELECTRONICALLY BY THE TCM WHICH HAS A CUSTOMER SATISFACTION PROGRAM 14M01 THAT FORD HAS SENT OUT. BETWEEN THE LEAKING TRANSMISSIONS SEAL CORRUPTING THE CLUTCH AND THE TCM FAILING THAT CONTROLS THE CLUTCH THAT IS A DOUBLE JEOPARDY SITUATION. THIS IS A VERY DANGEROUS CAR TO HAVE ON THE ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735885July 22, 2015
POWER TRAIN
THE CAR JERKS AND ACT LIKE IT WANTS TO STALL OUT. THE VEHICLE IS AN AUTOMATIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735908July 22, 2015
POWER TRAIN
DRIVING ON INTERSTATE 75 IN THE MIDDLE LANE AT 70 MPH MY TCM MALFUNCTIONED, I KNEW THIS BECAUSE OF THE CUSTOMER SATISFACTION PROGRAM 14M02 THAT I RECEIVED IN FEBRUARY 2015. MY CAR ABRUPTLY HAD NO POWER. I FEARED FOR MY LIFE BECAUSE I HAD SEMI TRUCKS AND VEHICLES COMING UP BEHIND ME AT VERY HIGH SPEED AND I HAD NO POWER TO MY VEHICLE. I HAD TO COAST OVER ONE LANE AS SAFELY AS POSSIBLE TO THE SHOULDER TO SAFETY. I AM VERY THANKFUL ME OR MY FAMILY WAS NOT IN A SERIOUS ACCIDENT. THE PARK AND DRIVE SYMBOLS ON THE DASH WERE FLASHING BETWEEN P AND D AND THE ENGINE LIGHT KEPT FLASHING. I TURNED OFF MY CAR AND CALLED MY BROTHER. HE SAID TO SEE IF IT STARTS. IT DID AFTER SEVERAL TRIES. I THEN TURNED ON MY HAZARDS AND DROVE TO THE NEXT EXIT WHICH WAS WITHIN 200 FT. I GOT OFF THE HIGHWAY AND TOOK THE BACK ROADS HOME. I GOT WITHIN 4 BLOCKS OF MY HOME AND IT DID IT AGAIN, LOST POWER. LET IT SIT A MINUTE AND TURNED IT ON AGAIN, AND PULLED INTO MY RESIDENCE. THE NEXT MORNING I DROVE THE SIDE STREETS TO THE DEALER BUT MADE A STOP. CAME BACK OUT TO MY CAR AND THE VEHICLE WOULD NOT START. CALLED THE DEALER AND THEY SENT A TOW TRUCK BUT I HAD TO WAIT 1 HOUR FOR THE TRUCK TO ARRIVE. THIS IS A VERY DANGEROUS SITUATION WITH THE TCM. A VERY SERIOUS PROBLEM IS SINCE IT'S NOT A RECALL YOU DO NOT HAVE THE OPTION TO HAVE IT FIXED BEFORE YOU'RE PUT INTO A DANGEROUS SITUATION. YOU HAVE TO WAIT UNTIL YOU HAVE PROBLEMS BEFORE FORD'S WILL FIX THE TCM. FORD DID REPLACE THE MALFUNCTIONING TCM ON MY CAR. A RECALL NEEDS TO REPLACE THE CUSTOMER SATISFACTION PROGRAM 14M02, THIS IS A VERY DANGEROUS AND LIFE THREATENING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735241July 20, 2015
ENGINE, POWER TRAIN
THIS VEHICLE HAS BECOME DANGEROUS FOR THE THIRD TIME SINCE I HAVE OWNED IT. THE TRANSMISSION WON'T ENGAGE PROPERLY WHEN PULLING OUT FROM A TRAFFIC LIGHT OR STOP OF ANY KIND AND I HAVE BEEN ALMOST BROAD SIDED MORE THAN ONCE. I CANNOT MAKE IT THROUGH THE INTERSECTION WITHOUT THE TRANSMISSION JERKING AND THE CAR STOPPING LONG ENOUGH TO BE DANGEROUS. ALSO, IT MAKES A METALLIC SOUND AND FEELS AS IF IT IS GRINDING. I AM STILL PAYING FOR THIS VEHICLE AND IT IS SITTING AT A FORD DEALERSHIP FOR THE THIRD TIME. THIS TIME, FORD WILL NOT RETURN MY CALLS AND THE DEALERSHIP TELLS ME THAT THE PARTS ARE BACK ORDERED AND ANOTHER CUSTOMER HAS ALREADY BEEN WAITING FOR TWO MONTHS FOR HIS TO BE FIXED. PLEASE HELP ME GET A SAFE VEHICLE TO DRIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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