Ford F-250 Complaints (2002)

401 consumer complaints on file.

#10233321July 6, 2008
POWER TRAIN:DRIVELINE, ENGINE AND ENGINE COOLING
HIGH PRESSURE OIL PUMP O-RING FAILURE. (1) O-RING FAILED AT 08/30/04 WITH 30,000 MILES. DEALER REPAIRED WITH UPDATED O-RING KIT AS SPECIFIED BY FORD BULLETIN. COVERED UNDER WARRANTY (2)O-RING FAILED AGAIN AT 08/16/07 WITH 70,826 MILES. FORD DEALER REPAIRED WITH UPDATED 0-RING KIT AS SPECIFIED BY FORD BULLETIN. THIS TIME I HAD TO PAY $100.00 DEDUCTIBLE. (3)O-RING FAILED AGAIN ON 06/11/08 WITH 83,000 MILES. REPAIRED AGAIN IN 10 MONTH SINCE LAST REPAIR. I HAD TO PAY THE FULL PRICE OF REPAIR OF 561.82. SAME PART HAS FAILED THREE TIMES ON MY 2002 F250 CREWCAB 4 DOOR 7.3 DIESEL. WHEN O-RING FAILS THE OIL IS LEAKING WHILE ENGINE IS RUNNING. THIS IS NOT A SLOW LEAK BUT A STEADY STREAM AS THE LINE IS UNDER HIGH PRESSURE. I HAD TO SHUT DOWN THE ENGINE WHILE DRIVING BECAUSE OF LOW OIL PRESSURE AND YOU HAVE NO CONTROL OF BRAKES OR THE POWER STEERING ON VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233304July 6, 2008
ENGINE AND ENGINE COOLING
AFTER STOPPING AT A STOP SIGN I STEPPED ON THE GAS PEDAL AND HEARD A LOUD BANG. AS I WAS ONLY 100 YARDS FROM HOME , I WENT HOME AND CALLED MY MECHANIC. HE SAID I BLEW OUT A SPARK PLUG AND DAMAGED THE COIL FOR THAT PLUG. I HAD TO PUT IN A HELICOIL AND REPLACE THE COIL. AFTER READING MANY REPORTS OF THIS I FELT THE NEED TO FILE THIS COMPLAINT. I FEEL FORD SHOULD DO SOMETHING ABOUT THIS PROBLEM. I AM GOING TO REPLACE MY TRUCK , MOST LIKELY WITH A DIFFERENT BRAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231434June 18, 2008
SERVICE BRAKES, HYDRAULIC
BRAKE ISSUE- HAVE HAD DISK'S ON THE FRONT SURFACED ONCE IN 20K MILES AND IS IN NEED TO RESURFACE AGAIN. I HAVE A 3/4 TON PICKUP, DIESEL AND FEEL THE ROTORS ARE NOT VENTED TO REDUCE THE (HEAT) BUILD UP SUFFICIENTLY. I FEEL THIS IS A ENGINEERING PROBLEM THAT SHOULD BE REMEDIED. WILL WIND UP IN BRAKE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229273May 29, 2008
ENGINE AND ENGINE COOLING
MY FORD F-250 PICKUP BLEW A SPARK PLUG OUT OF THE HEAD. THE DEALER CHARGED ME 5,200.00 TO REPLACE THE HEAD. AT THE TIME OF THIS, THE TRUCK HAD ONLY 47,000 MILES ON IT. IT'S A 2002 FORD F-250 SUPER DUTY, 5.4 LTR ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228186May 19, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06V286000 (VEHICLE SPEED CONTROL). HE TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT OTHER REPAIRS NEEDED TO BE PERFORMED FIRST. THE CRUISE CONTROL FAILURE DAMAGED THE FUSE BLOCK AND CABLE HARNESS. HE WAS INFORMED THAT THE REPAIR COSTS WOULD TOTAL APPROXIMATELY $1,500 - $2,000. THE MANUFACTURER STATED THAT THEY SENT THE CONTACT OTHER NOTICES AND WOULD PROVIDE ASSISTANCE. THE CONTACT STATED THAT HE NEVER RECEIVED ANY NOTICE PRIOR TO THE ONE DATED MAY OF 2008. THE VEHICLE'S CRUISE CONTROL ALSO STOPPED WORKING AROUND THE TIME HE RECEIVED THE RECALL NOTICE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227038May 8, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2002 FORD F-250 SD. APPROXIMATELY ONE HOUR AFTER THE VEHICLE WAS PARKED, IT BURST INTO FLAMES. THE VEHICLE WAS TOTALLY DESTROYED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND THEY STATED THAT THE CAUSE OF THE FAILURE WAS RELATED TO THE CRUISE CONTROL FUSE BOX. A FIRE REPORT AND INSURANCE REPORT WERE FILED. THERE WAS A JEEP CHEROKEE PARKED BESIDE THE BURNING VEHICLE AND IT TOO CAUGHT FIRE. THE DAMAGES WERE COVERED BY THE INSURANCE COMPANY. THERE WERE NO PERSONAL INJURIES OR FATALITIES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10226461May 2, 2008
STEERING
I READ THAT AN INVESTIGATION OF FORD SUPER DUTY TRUCKS HANDING PROBLEMS AFTER HITTING A BUMP AT HIGHWAY SPEEDS. IT SAID THAT 2005-2007 HAD THE PROBLEM BUT I HAVE 2002 SUPERDUTY CREW CAB THAT IS ALSO SCARY WHEN YOU HIT A BUMP AT HIGHWAY SPEEDS. IT CAN THROW PARTIALLY INTO ANOTHER LANE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226058April 29, 2008
ENGINE AND ENGINE COOLING
RECENTLY FOUR GOSHEN VANS AND / OR BUSES HAVE CAUGHT FIRE AND COMPLETELY BURNED UP. IN THREE CASES THE BUSES / VANS WERE PARKED AND EITHER JUST SHUT OFF OR PARKED AND IDLING WHEN SMOKE WAS DISCOVERED AND THEN THE FIRE STARTED. IN EACH CASE THE VEHICLE BURNED UP IN MINUTES (7 MINUTES IN ONE CASE). SOME OF THESE VEHICLES ARE USED TO TRANSPORT DISABLED CLIENTS SO THESE ARE VERY SERIOUS INCIDENTS WHICH COULD LEAD TO DEATH OR INJURY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10224665April 16, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I HAVE A 2002 FORD SD WITH THE 6.8 V10 WITH 42,000 MILES ON IT. WHEN I TOOK IN FOR A NOISE FROM THE EXHAUST I WAS TOLD THAT I HAD 4 MANIFOLD BOLTS RUSTED OFF AND MORE WHERE READY TO BREAK. I HAD THE REPAIR WORK COMPLETED AT A COST OF $3200 WHICH I HAD TO COVER. I WAS TOLD THAT THIS IS A COMMON PROBLEM BUT FORD IS NOT STANDING BEHIND THIS PROBLEM. WHILE THEY WERE WORKING ON THE TRUCK THEY FOUND THE POWER STEERING PUMP COMING OFF AND LOOKING IN TO THAT IT WAS FOUND THAT A BOLT WAS BROKEN OFF IN THE FRAME. THE REPAIR SHOP TOLD ME THAT THEY HAVE DONE MANY OF THEM JUST LIKE MINE. I HAVE OWNED 10 NEW FORD PRODUCTS IN THE PAST 12 YEARS AND THIS WILL PROBABLY BE THE LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224399April 14, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TWO MANIFOLD BOLTS SNAPPED OFF EACH SIDE OF MY 02 6.8 LITER ENGINE. THE REST ARE HORRIBLY RUSTED. THE TRUCK HAS ONLY 37000 MI ON IT. THERE HAS BEEN A TSB CONCERNING THIS, BUT IT IS A HUGE AND COMMON PROBLEM. THERE NEEDS TO BE A RECALL FOR THE PEOPLE OUT OF WARRANTY,AS IT DOES CONCERN EMISSIONS AND THE LEAKING OF EXHAUST GASES FROM BEFORE THE CAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222639March 29, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I HEARD A SOUND COMING FROM MY EXHAUST AND AFTER LOOKING OVER THE EXHAUST I NOTICE THAT I HAD SOME EXHAUST MANIFOLD STUDS AND NUTS THAT HOLD THE EXHAUST MANIFOLDS TO THE ENGINE HEADS HAD EITHER BROKEN OR SNAPPED OFF CAUSING THE EXHAUST LEAK I HEARD. AFTER SEEING THAT I HAD AN ISSUE WITH THE EXHAUST STUDS I TOOK MY 2002 FORD F-250 SUPER DUTY WITH 6.8 LITER ENGINE TO THE DEALERSHIP WERE I HAVE MY SERVICE WORK DONE AND HAD 1 OF THE SERVICE TECHNICIANS LOOK AT THE ISSUE. I WAS TOLD AT THE DEALERSHIP THAT FORD MOTOR COMPANY KNEW OF THE PROBLEM WITH THE STUDS AND NUTS THAT WAS USED WHEN MY TRUCK WAS MANUFACTURED AND KNEW OF THAT PROBLEM SINCE 1997 THROUGH 2005. YET FORD MOTOR COMPANY WILL NOT DO ANYTHING TO RESOLVE THIS ISSUE. FROM 1997-2005 FORD MOTOR COMPANY USED STEEL STUDS AND NUTS FOR ATTACHING THE EXHAUST MANIFOLDS TO THE ENINES ON THERE 5.4 LITER AND 6.8 LITER ENGINES. THAT'S A PERIOD OF 9 YEARS OF USING PARTS THAT WERE FAULTY FOR USE IN MANUFACTURE. THE FAILURE OF THESE EXHAUST STUDS AND BOLTS CAN AND WILL CAUSE THE EXHAUST MANIFOLDS TO WARP THUS THE CONSUMER HAVING TO REPLACE THE EXHAUST MANIFOLDS AS WELL. ALSO WITH THE FAILURE OF THE FAULTY EXHAUST STUDS AND NUTS COULD CAUSE ENGINE PROBLEMS LIKE WARPED VALVES, OR HEAD DAMAGE, WHICH COULD CAUSE ENGINE TO BLOW OR LOCK-UP. I HAVE NOTIFIED FORD MOTOR COMPANY ON 3 OCCASIONS AND HAVE MET WITH THE SAME RESPONSE THAT THEY WILL DO NOTHING TO AMEND THE ISSUE AT HAND. THEY HAVE A TECHNICAL SERVICE BULLETIN THAT THEY HAVE AVAILABLE WHICH REQUIRES THAT THE USE OF STAINLESS STEEL STUDS AND NUTS IN SERVICE FOR THE 5.4 LITER AND 6.8 LITER ENGINE. AS WELL AS REPLACING THE EXHAUST MANIFOLD ON THE AFFECTED BANK(S), EXHAUST MANIFOLD GASKETS. FORD MOTOR COMPANY FAILED TO NOTIFY THE CONSUMER WHILE THE VEHICLE WAS UNDER WARRANTY SO REPAIRS COULD BE MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221074March 13, 2008
POWER TRAIN:AXLE HUBS, POWER TRAIN:AXLE ASSEMBLY
4X4 AUTO LOCKING HUBS WILL NOT LOCK IN FOUR WHEEL DRIVE WHEN ACTIVATED. THIS PROBLEM IS BEING EXPERIENCED BY TONS OF PEOPLE, JUST CHECK THE INTERNET AND YOU WILL SEE. THIS A DANGEROUS SITUATION IF YOU ARE PULLING UP A INCLINE AND TRY TO SHIFT TO FOUR WHEEL DRIVE YOU WILL BE LEFT WITHOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219832March 2, 2008
STRUCTURE:BODY
SEVERE RUST FORMING ON FENDERWELLS OF BED ON BOTH SIDES. TRUCK IS ONLY 5 YEARS OLD. COMPLAINED TO FORD LAST YEAR BUT I WAS 1 WEEK PAST MY WARRANTY OF 5 YEARS 60,000 MILES. BED NEEDS TO BE REPLACED BECAUSE CHIPS OF PAINT AND RUST FLY OFF WHILE DRIVING. MY MECHANIC HAS THE SAME EXACT TRUCK WITH SAME EXACT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219628February 28, 2008
ENGINE AND ENGINE COOLING
I JUST BOUGHT A FORD F250 IT HAS A 5.4L. AND THE SPARK PLUGS EJECT FROM THE ENGINE WHY I WAS DRIVING. NO WARNING WHAT SO EVER THE TRUCK SEEMED TO BE RUNNING FINE. SPARK PLUG EJECTION IS DANGEROUS BECAUSE FUEL VAPOR STARTS COMING OUT THE SPARK PLUG HOLE, WHICH IS CLEARLY A SERIOUS SAFETY ISSUE. THE FUEL VAPOR CAN BE IGNITED BY THE LOOSE SPARK PLUG . SO I TOOK IT IN AND THE MECHANIC SAID HE HAS SEEN THIS HAPPEN IN FORD TRUCKS TO MANY TIMES. HE TRIED TO FIX IT WITH A HELICOIL KIT . THAT WORKED FOR ABOUT 2 WEEKS THEN IT BLEW OUT AGAIN. THEN I HAD THE HEADS REPLACED. TO MAKE A LONG STORY SHORT TO THIS DAY I AM STILL HAVING A PROBLEM . SINCE THE HEADS WERE REPLACED ITS BEEN IN THE SHOP AT LEAST 6 TIMES BECAUSE OF THIS. AND SPENT MORE THEN $3,000 I JUST THINK THIS IS NOT ONLY A SAFETY PROBLEM BUT IT SHOULD NOT BE MY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218536February 19, 2008
ENGINE AND ENGINE COOLING
FORD F250 V10 BLOWN SPARK PLUGS. 3 IN UNDER TWO MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217866February 12, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 FORD F-250 SD. WHILE DRIVING 50 MPH, THE CONTACT'S FATHER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. HER FATHER SUSTAINED MASSIVE HEAD INJURIES AND DIED. THE VEHICLE WAS TOWED. THE CRASH WILL BE FURTHER INVESTIGATED. POLICE REPORT NUMBER 9994827 WAS FILED. THE DEALER INFORMATION WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10216292January 28, 2008
TIRES:TREAD/BELT
AT ABOUT 80MILES INTO A 1,000 MILE TRIP AFTER A SLIGHT VIBRATION THE LEFT REAR TIRE (FIRESTONE STEELE TEX A/T 265 75 R 16 LR-E TIRE VIOLENTLY LOST ITS TREAD CAUSING FENDER AND LIGHT DAMAGE TO VEHICLE AND WRAPPING THE LOOSE TREAD AROUND VEHICLE REAR AXLE HOUSING. NOTE TIRE STILL REMAINED INFLATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215836January 24, 2008
TIRES
I BOUGHT A SET OF NEW FIRESTONE DESTINATION AT 285-75-R16. ON JULY 24, 2007. WERE I BOUGHT THE TIRES THEY DIDN'T HAVE ROAD HAZARD, AND WE DIDN'T KNOW THAT TILL THEY ALL READY HAD THEM ON. THE COST OF THOSE WERE $673.52. ON NOVEMBER 5, 2007 I HAD A BLOW OUT GOING TO WORK WITH ONE OF THE TIRES IN FRONT AND I HAD TO BUY A BRAND NEW ONE. TO REPLACE THAT TIRE, IT COST ME $155.06 FOR A NEW ONE, AND THEY WOULD NOT GIVE US A ROAD HAZARD ON THAT ONE SENSE WE DIDN'T BUY IT FROM THEM. THEN ON JANUARY 22, 2008 I HAD ANOTHER FLAT BLOW OUT, ON THE BACK TIRE. IT COST ME AT A FIRESTONE PLACE $262.39 TO REPLACE THE TIRE AND THEY SAID THEY WOULD HONOR THE ROAD HAZARD FOR ALL 4 TIRES. SO NOW THAT I HAVE ROAD HAZARD I PROBABLY WON'T HAVE ANOTHER BLOW OUT. SO MY QUESTION IS, IS THEIR A RECALL WITH FIRESTONE DESTINATION AT TIRES? OR IS THEIR ANY OTHER PERSON HAVING A PROBLEM WITH THESE TIRES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214829January 14, 2008
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:TURN SIGNAL
TL*THE CONTACT OWNS A 2002 FORD F250. THE TURN SIGNAL AND BRAKE LIGHTS FAILED COMPLETELY. THE CONTACT BELIEVES THAT THE FAILURE WAS CAUSED BY THE WIRING HARNESS. THE FAILURE OCCURRED A YEAR AGO, BUT THE VEHICLE IS NOT DRIVEN FREQUENTLY. NO REPAIRS WERE MADE. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 62,940.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214448January 10, 2008
ENGINE AND ENGINE COOLING
I AM ON MY FIFTH SPARKPLUG BLOWOUT,THE FIRST ONE BLEW OUT WITH 42000 MILES AND FORD WOULD NOT COVER IT, IT COST ME $482.00, & NOW I'M UP TO $2,410.00.MY MECHANIC SAID WHEN THE BACK PLUGS BLOW IT WILL COST MORE......HE ALSO SAID THAT THE HELI COIL WOULD LAST ABOUT 1-2 YRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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