Ford F-250 Complaints (2021)

156 consumer complaints on file.

#11603605July 21, 2024
ELECTRICAL SYSTEM
Trailer brake lights malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602774July 16, 2024
FUEL/PROPULSION SYSTEM
A hole has developed in the center of the diesel fuel filter located on the top of the engine. It is spraying fuel all over the top of the engine including the turbo and other high temperature areas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601534July 12, 2024
POWER TRAIN
The contact owns a 2021 Ford F-250. The contact stated that upon starting the vehicle, the transmission was slipping. The contact wait for a while before the vehicle responded as needed. There were no warning lights illuminated. The vehicle was taken to a local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to three other local dealers: DeSoto Ford (3039 SE Hwy 70, Arcadia, FL 34266); McDonald Ford (6790 Midland Rd., Freeland, MI 48623); and Richardson Ford (3781 S Huron Rd., Standish, MI 48658), and was made aware of TSB: SSM 51420; and that the vehicle was working as designed. The contact was informed that engine oil was moving into the torque converter and needed to warm up for proper operation. The mechanic informed the contact to let the vehicle run for a while before shifting into gear. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600546July 9, 2024
STEERING, SUSPENSION
The vehicle severely swerves when hitting any type of bump or hole in the road. This is a common issue and very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595676June 21, 2024
POWER TRAIN, ENGINE
The contact owns a 2021 Ford F-250. The contact stated that while at a stop and attempting to accelerate, the RPMs rapidly increased, but the vehicle failed to respond as intended and experienced a loss of motive power. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593097June 7, 2024
POWER TRAIN
The transmission suffers erratic shifting normally between 3rd to 5th, and 9th to 10th gears where it feels as if the transmission goes into neutral when upshifting or downshifting between these gears. But, one issue occurred which has concerned me. After stopping at an intersection, when it was safe to proceed, I moved my foot from the brake to the gas pedal to proceed. The engine revved to higher RPM's, but the truck did not move as if it was in neutral instead of gear. As I looked down at the tachometer, the truck suddenly locked into gear causing the tires to chirp and the truck then lunged forward through the intersection. This was a T intersection where you have to turn right or left. This incident was so harsh and unexpected, it threw me back into my seat. I was able to maintain control and make my turn to the left without going off the end of the road. This incident has not happened again, but the erratic shifting continues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592943June 6, 2024
STEERING, SUSPENSION, WHEELS
On multiple occasions now I have experienced the death wobble after hitting a bump in the road. Today the vehicle shook so violently that it crossed into the lane next to me on a curve. I do not feel safe in the vehicle now and pray that someone addresses this problem asap before an innocent person is killed. This has not been inspected by any dealerships or insurance reps. No warning lamps or other anomalies observed. The vehicle currently has 53k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592082June 3, 2024
VISIBILITY
The contact owns a 2021 Ford F-250. The contact stated that immediately after remote starting the vehicle, the rear window suddenly exploded and shattered. The contact stated that the rear defroster was not activated at the time of the failure. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591923June 1, 2024
UNKNOWN OR OTHER
Door latch sensor on rear passenger has failed. Says door is ajar when door is latched correctly. 300 miles out of warranty and they would not cover it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591637May 30, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ford F-250. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and caused the vehicle to go into IDLE Mode before the vehicle stalled. The vehicle was able to be restarted and taken to a dealer. The dealer informed the contact that the diesel fluid injector was leaking, and the exhaust system needed to be replaced. Shortly afterward the failure reoccurred. The contact returned the vehicle to the dealer however, no assistance was provided. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588464May 13, 2024
STRUCTURE:BODY
I am writing to submit a formal complaint concerning a persistent and costly issue with the 2021 Ford F-250 and models from previous and newer years, specifically related to the roof molding. It has come to my attention that numerous owners of these vehicles, including myself, are facing significant financial burdens due to a design flaw that necessitates the replacement of the roof molding. The core of the issue lies in the fact that replacing the roof molding is not a straightforward task; it requires the removal of the rear window, which significantly escalates the cost and complexity of what should be a simple repair. The trim pieces alone are priced at approximately $125 per side, not including labor costs, which can be substantial given the necessity to remove and reinstall the rear window. Given the frequency and consistency of these complaints across multiple owners and vehicles, it is evident that this is a widespread defect rather than isolated incidents. The financial impact on consumers is considerable, making it an urgent matter that I believe warrants a recall. As a safety and regulatory body, the National Highway Traffic Safety Administration (NHTSA) has the responsibility to ensure that manufacturers like Ford address such defects that not only impose undue financial strain on consumers but may also pose potential safety risks associated with improper installations or failures of the molding in question. I urge the NHTSA to initiate an investigation into this matter and to consider mandating a recall to correct the roof molding issue at the manufacturer’s expense. This would alleviate the financial burden on current owners and ensure that future models are free from this costly defect. Thank you for your attention to this matter. I look forward to your prompt response and action on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587342May 6, 2024
EXTERIOR LIGHTING, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My F250 was in service for fuel system replacement and to fix both side mirrors which wouldn’t go down after going up. Shortly afterwards I noticed the rapid turn signal you get when tail lights are out. This happened while using a trailer. The trucks rear lights weren’t working at all but trailer lights were. Also was getting the blinds spot and cross traffic alert faults on instrument panel. Dropped off for service. They found a loose trailer plug and reset some things and got it all working again. Soon after the blinkers would flash fast again meaning lights were out, but would quickly stop and back to normal. Later they stayed blinking fast and tail lights out again after stopping starting several times. I tried plugging in my trailer wire harness and it tail lights started working again on truck?? 2 days later Im using trailer again, truck tail lights quit working and getting blind spot and cross traffic fault alerts again!! Still not working after 3 days. had my trailer lights tested where i bought it, they used a battery powered tester found no fault and trailer lights all worked correctly no shorts in system. During times when faults occurred both my enclosed trailer and my rv back up lights would stay on constantly even when not in reverse! Trailers turn signal, brake and tail lights worked but not truck tail lights. No back up no brakes or signal. Just the license plate lights. WHY IS IT EVEN LEGAL TO BUILD A VEHICLE WHERE YOU LOSE USE OF TAIL LIGHTS IF YOUR OPTIONAL FEATURES LIKE BLIND SPOT AND CROSS TRAFFIC MALFUNCTION and CAN RENDER SAFETY LIGHTS USELESS??!! Dropping off at Ford dealer asap to hopefully fix problem. I’ve heard of other trucks having similar problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586801May 3, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford F-250. The contact stated there was an abnormal odor of the exhaust fumes inside the vehicle. The contact also stated the diesel cleaning system activated independently causing a strong odor. In addition, the RPM was fluctuating. The vehicle was taken to a local dealer where it was diagnosed but the result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 41,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584555April 22, 2024
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2021 Ford F-250 trailered to a 2021 Artic Wolf 291R camper. The contact stated that while driving the vehicle at approximately 30-50 MPH, the trailer brake was not responding and the message "trailer brake wiring fault" was displayed. The contact stated that the vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,234.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572504February 17, 2024
ELECTRICAL SYSTEM
Brought truck into Hansel Ford Dealership in Santa Rosa CA for recall issues, oil change and then an issue with Horn. Horn would not turn off, even with truck off. Had to disconnect battery and take fuse out for horn. Was told by Hansel that there is an issue with this but its not a recall issue. The BJB Box had moisture inside and needed replacing. Our mileage was just outside original manufacturer warranty by I believe 900 miles. We had also purchased an extended warranty. Extended warranty will not cover. I would like FORD to pay for this issue as we arent the only ones. 2022 Ford F250 . Truck is STILL at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565226January 12, 2024
VISIBILITY
The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 21V090000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563771January 5, 2024
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
The contact owns a 2021 Ford F-250. The contact stated that upon a cold engine start up, an abnormal clicking sound was coming from the steering wheel while making left turns. There was no warning light illuminated. The vehicle was taken twice to a local dealer and the clockspring was replaced under warranty. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle had been repaired. The failure mileage was 10,332.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561643December 23, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
I have tried multiple times to get AutoNaton Ford in Union City Georgia to rectify these issues. They have claimed they don't have an autobody shop to complete the required repairs. At one point, they had my vehicle for almost 2 weeks and they still did not complete the repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560966December 19, 2023
ELECTRICAL SYSTEM:HORN
The contact owns a 2021 Ford F-250. The contact stated while driving 45 MPH and attempting to alert another driver, the contact became aware that the horn was not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the horn. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554812November 13, 2023
POWER TRAIN
My truck currently has 92,305 miles and are all highway miles. This truck is not used for towing outside of the weight rating. The issue is that there was a vibration when I reached speeds of 65mph and higher. The dealer states that the rear end has excessive back lash, excessive wear in the ring and pinion gears and metal shavings in the rear differential fluid. Ford's rear differential service recommendation is 100,000 miles which I have not reached. I'm now required to pay over $3200 in repairs for the carrier bearings, hub bearings, pinion bearings, seals and rings plus the transmission fluid. Based on my driving habits, I do not think this issue is something that I caused, I believe it to be a Ford issue which they deny. I have read many blogs online where other owners have this same issue and someone needs to look into it further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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