Ford F-250 Complaints (2002)

401 consumer complaints on file.

#10521501June 24, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 FORD F-250 SD. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL DRIVEWAY, THE CONTACT NOTICED THAT BRAKE FLUID HAD LEAKED ONTO THE FLOORBOARD. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE FRAME EXHIBITED CORROSION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR AN INSPECTION. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520857June 20, 2013
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2002 FORD F-250. THE CONTACT STATED THE STEERING WHEEL FAILED. THE CONTACT STATED THE STEERING WHEEL WAS LOOSE AND REQUIRED HIM TO PUT BOTH HANDS ON THE STEERING WHEEL IN ORDER TO KEEP THE VEHICLE UNDER CONTROL. THE VEHICLE WAS TAKEN TO A MECHANIC TWICE FOR THE STEERING WHEEL FAILURE. THE STEERING BOX GEAR BOX WAS ALSO ADJUSTED TWICE; HOWEVER, IT DID NOT CORRECT THE FAILURE AND THE STEERING WHEEL CONTINUED TO BE LOOSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. THE CURRENT MILEAGE WAS 142,000. UPDATED 7/26/13 *CN THE CONSUMER RECEIVED A SECOND OPINION, AND WAS INFORMED THE PROBLEM WAS THE BALL JOINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512342May 16, 2013
SERVICE BRAKES, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 FORD F250 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL TRAVELED RAPIDLY TO FLOOR UPON ENGAGING. THE VEHICLE FAILED TO SLOW DOWN UNTIL AFTER REPEATED PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE BRAKE LINES FRACTURED DUE TO CORROSION. THE VEHICLE WAS REPAIRED. IN ADDITION, THE ENTIRE UNDER CARRIAGE WAS COMPLETELY RUSTED BEYOND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511727May 13, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 FORD F-250 SD DIESEL. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, A LOUD NOISE WAS EMITTED FROM THE VEHICLE. THE CONTACT ATTEMPTED TO ENGAGED THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE POWER STEERING AND BRAKE PULLEY HAD DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 260,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510904May 7, 2013
SERVICE BRAKES
2002 FORD F250 SUPER DUTY RUSTED STEEL BRAKE LINE WHICH CAUSED THE BRAKES TO FAIL AT 25MPH IN NEIGHBORHOOD. I HAVE 84,507 MILES ON THE VEHICLE AND DO NOT LIVE IN A HARSH ENVIRONMENT. THE LOCATION OF RUSTY AREA IS APPROXIMATELY 6 - 12 INCHES AWAY FROM JUNCTION SPLICE FOR THE FRONT BRAKES AND REAR BRAKE LINE. THE RUSTY BRAKE LINE IS THE LONG REAR BRAKE LINE. THE STEEL BRAKE LINE IS RUBBING A CABLE COVER THAT HAS METAL TAPE ON IT AND HAS CAUSED PREMATURE RUSTING. I LIVE IN EAST TENNESSEE AND THE WEATHER IS NOT HARSH. I PURCHASED THE VEHICLE NEW AND HAD BRAKE ROTOR PROBLEMS BEFORE AND HAD THE DEALER TO TURN THE ROTORS ONCE AND REPLACE THE FRONT ROTORS. THANK GOODNESS I WAS TRAVELING IN THE NEIGHBORHOOD WHEN THIS HAPPEN. THE WEEK BEFORE I DROVE THE TRUCK ON I-40 GOING TO NORTH CAROLINA THRU THE GORGE. WHAT IF IT HAPPENED THEN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495681January 30, 2013
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2002 FORD F250 SUPERDUTY. CONSUMER WRITES IN REGARDS TO A STRONG DIESEL FUEL ODOR AND FINDING FUEL ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT IN THE CAB OF THE VEHICLE. THE DEALER INFORMED THE CONSUMER, THE DIESEL ENGINE WAS DESIGNED WITH COPPER SLEEVES OR CUPS AROUND THE FUEL INJECTORS. THE PURPOSE OF THE CUPS WERE TO SEPARATE THE ENGINE COOLING SYSTEM FROM THE PRESSURIZED FUEL SYSTEM. OVER A PERIOD OF TIME, THE ENGINE COOLANT REACTED WITH THE COPPER CUPS AND CREATED SMALL PIN HOLES OR CRACKS IN THE INJECTOR CUPS. SINCE THE FUEL SYSTEM WAS PRESSURIZED IT INJECTED DIESEL FUEL INTO THE COOLANT CIRCULATING IN THE ENGINE. EVENTUALLY THE DIESEL FUEL CAME OUT OF THE RADIATOR OVERFLOW AND ALL OVER THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. SINCE THERE WAS NO WAY TO TELL, WHICH INJECTOR CUP WAS BAD, ALL OF THEM WOULD HAVE TO BE REPLACED ALONG WITH THE COOLANT HOSES AND THE RADIATOR WOULD NEED TO BE FLUSHED. THE ENGINE WOULD HAVE TO BE TAKEN APART, THE HEADS WOULD HAVE TO BE REMOVED AND THE INJECTOR CUPS REPLACE.*JB UPDATED 02/13/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479557October 10, 2012
POWER TRAIN
AFTER COMING TO A STOP AT A RETAIL PARKING LOT, I COULD NOT SHIFT INTO PARK. IT FELT AS THOUGH THE SHIFT LEVER HAD BECOME UNATTACHED FROM THE TRANSMISSION. I SHUT THE VEHICLE OFF WHILE IN DRIVE AND APPLIED THE PARKING BRAKE. INVESTIGATION REVEALED THAT THE BRACKET THAT IS ATTACHED TO THE TRANSMISSION TO HOLD THE SHIFT CABLE TO ALLOW SHIFTING OF THE TRANSMISSION, BROKE AWAY FROM THE TRANSMISSION THREADED MOUNTING BOSSES. THE ALUMINUM THREADED MOUNTING BOSSES CRUMBLED WITH SEVERAL PIECES FALLING TO THE GROUND. THE INABILITY OF PLACING THE VEHICLE INTO NEUTRAL OR PARK ESPECIALLY AT A TIME OF URGENCY IS OF GREAT CONCERN TO ME. A REPAIR OPTION SHORT OF REPLACING THE TRANSMISSION HAS NOT YET BEEN DISCOVERED. SEVERAL FORD DEALERS SAID THAT THEY HAVE NEVER HEARD OF SUCH AN ISSUE. MY MECHANIC WHO IS TRYING TO DEVELOP A MAKE-SHIFT BRACKET STATED HE HAS SEEN MANY CASES ON WEB SITES THAT ARE AVAILABLE TO REPAIR STATIONS. ONE GOOGLE SEARCH ON FORD TRUCK FORUM SHOWED AN IDENTICAL PROBLEM SUCH AS MINE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478498October 3, 2012
ENGINE
THE #3 SPARK PLUG BLEW OUT OF THE ENGINE HEAD. THIS IS THE SECOND TIME THIS HAS HAPPENED ON THE SAME SIDE OF THE ENGINE. BY BLOWING OUT, IT IS A FIRE HAZARD ,AS THE ENGINE STILL PUMPS GAS THROUGH THIS PISTON. THIS IS AN EXPENSIVE PROBLEM TO FIX AND FORD NEEDS TO TAKE RESPONSIBILITY FOR ITS BAD HEAD PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468123July 29, 2012
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE DRIVING I BEGAN TO HEAR A LOUD POPPING NOISE COMING FROM THE ENGINE. AFTER STOPPING AND CHECKING THE ENGINE I NOTICE I HAD A BLOWN OUT SPARK PLUG AND BUSTED IGNITION COIL. I HAVE A 2002 FORD F 250 SD. I HAVE ATTEMPTED TO PUT IN A NEW PLUG BUT IT WILL NOT SCREW INTO THE HOLE. DAMAGE ESTIMATES ARE FROM $150.00 ON LABOR FEES AND $75-100 ON A TEMP. FIX HELICOIL OR HEAD REPLACEMENT FOR $2500.00. FORD MECH. SAID IT HAPPENS ALL THE TIME, DUE TO POOR DESIGN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459239May 22, 2012
SERVICE BRAKES
ON THIS DATE IN 2010 MY F250 SD HAD THE LEFT TIE ROD REPLACED ALONG WITH A COMPLETE "HEAVY DUTY" FRONT WHEEL BRAKE SERVICE (INCLUDING ROTOR REPLACEMENT) AND A FOUR WHEEL ALIGNMENT PERFORMED BY A FORD DEALERSHIP. THIS WAS TO ADDRESS A SEVERE SHIMMY AND VIBRATION THAT OCCURRED WHENEVER THE BRAKES WERE APPLIED. I'D CONSIDER THE CONDITION TO BE SO SEVERE THAT IT WAS A SAFETY CONCERN ON MAINTAINING CONTROL OF THE VEHICLE AT TIMES. TODAY, 5/22/12 AT 112,800 MILES AND LESS THAN TWO YEARS AFTER THE INITIAL REPAIR I AM EXPERIENCING THE EXACT SAME SYMPTOMS AGAIN. I'VE DONE SOME RESEARCH ON-LINE AND HAVE FOUND MULTIPLE CONSUMER COMPLAINTS OF THIS VEHICLE FROM MODEL YEARS 2000 - 2003 WITH THIS COMPLAINT. OWNERS ARE HAVING MULTIPLE OCCURRENCES OF HAVING TO REPLACE THE ROTORS AT A FREQUENCY OF 10K - 20K MILES. I'M TAKING MY TRUCK TO THE DEALER IN THE MORNING FOR HIS INSPECTION. WITH MY PERSONAL EXPERIENCE AND THE NUMBER OF COMPLAINTS I'VE SEEN IN MY RESEARCH I FIND IT HARD TO BELIEVE THAT FORD IS NOT SUPPORTING ANY CORRECTIVE ACTION. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457534May 4, 2012
POWER TRAIN
DRIVELINE FAILURE CAUSING VIBRATIONS AND A CRACK IN TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452118March 18, 2012
ENGINE AND ENGINE COOLING
ON 03/16/2012 AT 10:30PM WHILE ON MY WAY HOME FROM WORK, I CAME TO A STOP AT A STOP SIGN. TRUCK WAS RUNNING FINE. AS I PULLED AWAY FROM THE STOP SIGN AND ACCELERATING I HEARD A LOUD POP AND WHAT SOUNDED LIKE AN EXHAUST LEAK. I IMMEDIATELY PULLED OVER AND LOOKED UNDER THE HOOD. I FOUND THAT THE COIL ON THE #3 SPARK PLUG WAS OUT AND THE EXHAUST SOUND WAS COMING FROM THE HOLE WHERE THE SPARK PLUG SHOULD HAVE BEEN. ONLY LIVING 2 MILES FROM WORK, I DROVE THE TRUCK HOME AND PARKED IT TIL MORNING. IN THE MORNING I WENT OUT AND TRIED TO PUT THE PLUG BACK IN AND REALIZED THERE WERE NO THREADS TO THREAD THE PLUG INTO. THIS IS VERY DISCONCERTING REALIZING THAT THERE WILL BE SOME MAJOR WORK NEEDING TO BE DONE ON THE TRUCK BEFORE I CAN DRIVE IT AGAIN. NOT TO MENTION COST. UPON SOME INTERNET RESEARCH, I HAVE FOUND THAT THIS HAS BEEN A MAJOR PROBLEM WITH THESE FORD TRUCKS AND THAT FORD IS REFUSING TO DO A RECALL ON THIS MATTER. I JUST PURCHASED THIS TRUCK ON 03/12/2012 AND CANNOT DRIVE IT ANY MORE. I WILL NOT DRIVE IT ANY MORE DUE TO THE SAFETY ASPECT OF THE FUEL VAPORS COMING OUT OF THE HOLE AND POSSIBLY CATCHING FIRE FROM THE SPARK PLUG WIRE STILL ARCING. LEAST OF ALL THAT IT WILL CAUSE MORE DAMAGE TO THE ENGINE BEFORE IT CAN BE REPAIRED. THANK YOU FOR YOUR TIME IN THIS MATTER AND I AM HOPING THAT SOMETHING CAN BE DONE IN THE NEAR FUTURE THAT WILL MAKE FORD DO A RECALL ON THESE TRUCKS AND GET THE PROBLEM FIXED ONCE AND FOR ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441772December 30, 2011
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2002 FORD F250 WITH DEFINITY DAKOTA A/T TIRES, SIZE LT 265/75R16, DOT NUMBER: UTW8PA91108. THE CONTACT WAS DRIVING 70 MPH WHEN THE TREAD SEPARATED FROM THE FRONT PASSENGER TIRE. THE CONTACT MERGED TO THE SHOULDER WHERE HE CHANGED THE TIRE AND INSTALLED THE SPARE. THERE WERE NO ROAD HAZARDS THAT COULD POSSIBLY HAVE CONTRIBUTED TO THE FAILURE. THE TIRE WAS TAKEN TO A LOCAL TIRE MERCHANT WHO RE-INSTALLED A NEW TIRE. A MONTH LATER WHILE DRIVING 70 MPH, THE FRONT DRIVER AND THE REAR PASSENGER SIDE TIRES EXPERIENCED TREAD SEPARATION, CAUSING DAMAGE TO THE FRONT DRIVER SIDE UNDER CARRIAGE. THE SPARE TIRE WAS INSTALLED O BOTH FAILED TIRES. THE TIRES WERE NOT INSPECTED FRO THE CAUSE OF THE FAILURE AND THE MANUFACTURER OF WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 183,000. THE FAILURE MILEAGE OF THE TIRE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436535November 21, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 FORD F250 SD. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE AND SUDDENLY THERE WAS A REDUCTION IN THE ENGINE POWER. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND THEN RESUMED CAUTIOUSLY TO THE RESIDENCE. UPON REACHING THE DESTINATION THE VEHICLE WAS INSPECTED. THE CONTACT DETECTED ONE OF THE SPARK PLUGS EXPLODED FROM THE HEAD. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429430October 11, 2011
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG IN THE #8 CYLINDER WAS BLOWN OUT BREAKING THE COIL PACK AND MESSING THE THREADS UP INSIDE THE HEAD ON THE TRITON 5.4 V8. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422733August 31, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD F-250 DIESEL. WHEN THE ACCELERATOR WAS DEPRESSED, THE CONTACT STATED THAT THE VEHICLE WOULD NOT MOVE, WHICH COULD CAUSE A CRASH. THE DEALER DIAGNOSED THAT A SILENT RECALL WAS ISSUED AND THE CONTACTS VEHICLE WAS A PART OF THAT RECALL, BUT THE MANUFACTURER DID NOT HONOR THE RECALL. THE DEALER REPLACED THE ACCELERATOR PEDAL. THE FAILURE AND CURRENT MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422612August 30, 2011
ENGINE AND ENGINE COOLING
HELP! SPARK PLUGS #3 AND #5 HAVE BLOWN IN MY FORD 2002 F250 SINCE THE BEGINNING OF 2011. THESE FAILURES HAVE HAPPENED ON TWO SEPARATE OCCASIONS CAUSING ME TO LOOSE POWER ON MAJOR HIGHWAYS AND NARROWLY AVOIDING AN ACCIDENT WHILE TRYING TO NAVIGATE MY WAY THROUGH TRAFFIC TO GET TO A SAFE PLACE. I UNDERSTAND THAT THIS FAILURE HAPPENS FREQUENTLY TO A LARGE NUMBER OF FORD VEHICLE OWNERS. I ALSO UNDERSTAND THAT NHTSA HAS DENIED ANY FURTHER ACTION AGAINST FORD. I FIND THIS DENIAL QUESTIONABLE WITH THE VAST NUMBER OF COMPLAINTS ABOUT THIS SAME PROBLEM OCCURRING OVER AND OVER. MY SAFETY AND THE SAFETY OF OTHERS WAS JEOPARDIZED ON BOTH OCCASIONS THAT MY PLUGS BLEW OUT OF THEIR SOCKETS. SOMETHING NEEDS TO BE DONE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421166August 23, 2011
STRUCTURE, POWER TRAIN
HAVE HAD APPROXIMATELY $8000 IN CAR REPAIR BILLS IN LAST FEW MONTHS FOR OUR 2002 FORD F250 DIESEL TRUCK AND 2005 FORD EXPLORER XLT. TREMENDOUS FINANCIAL BURDEN 2002 FORD F250 DIESEL TRUCK - HUBS SEIZED, LOSS OF CONTROL OF VEHICLE PREMATURE RUSTING OF VEHICLE BODY, TAILGATE BUT MOST IMPORTANTLY THE OIL PAN IN WHICH REPLACING THE OLD PAN BECAME AN APPROXIMATELY $3,000 REPAIR BILL. 2005 FORD EXPLORER - TRANSMISSION WENT AT 80,000 MILES! HUBS SEIZE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415949July 26, 2011
SUSPENSION:REAR
2002 FORD F-250. UNIT #1 WAS WESTBOUND IN FAR RIGHT LANE OF THE OHIO TURNPIKE. THE RIGHT SIDE TRAILER WHEEL, SINGLE AXLE, CAME OFF CAUSING TRAILER TO FISH-TAIL DAMAGING TAILGATE OF POWER UNIT. UNIT #1 DROVE TO BERM, THEN ACCESS ROAD DISABLED. *LN ACCORDING TO THE POLICE REPORT, THE TRAILER DIDN'T HAVE ANY LICENSE PLATES, THE VIN LABEL WAS WORN AND CORRODED. THERE WAS DAMAGE TO THE VEHICLE AND THE TRAILER. (OHIO TRAFFIC CRASH REPORT # 10-0428-90)*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414872July 23, 2011
SEAT BELTS
AT RANDOM INTERVALS, WITH NO PROVOCATION, MY SEAT BELT WILL UNCLICK ITSELF. AFTER I RE-BUCKLE, TUGGING ON IT WILL NOT CAUSE IT TO RELEASE. HOWEVER THIS HAS NOW HAPPENED FOUR TIMES SINCE I BOUGHT THE VEHICLE 3 MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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