Ford F-250 Complaints (2002)

401 consumer complaints on file.

#10183044February 20, 2007
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
OVER THE LAST 2 MONTHS, THE GENERIC ELECTRONIC MODULE (GEM) HAS SHOWN SIGNS OF FAILURE. FIRST THE DOOR LOCKS WOULD RANDOMLY LOCK AND UNLOCK WHILE THE VEHICLE WAS IN MOTION. FINALLY, THE DOOR LOCKS STOPPED WORKING ALL TOGETHER, THE DOME LIGHT WILL NOT AUTOMATICALLY TURN ON AND THE DOOR AJAR INDICATOR STAYS ILLUMINATED. THE RENO FORD DEALER WOULD NOT RETURN PHONE CALLS TO SCHEDULE A REPAIR. THE PICKUP TRUCK REMAINS UNREPAIRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182607February 15, 2007
VEHICLE SPEED CONTROL
CRUISE CONTROL RECALL SWITCH: LEAD TO ACCIDENT INVOLVING BRAKE FAILURE DUE TO LEAK OF FLUID AND CORROSION OF COMPONENTS.........*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10180960January 29, 2007
ELECTRICAL SYSTEM
CAMSHAFT POSITION SENSOR FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178779January 16, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO WARNING , THE SPARK PLUG JUST BLEW OUT OF THE CYLINDER HEAD WITH A LOUD BANG WHILE DRIVING DOWN THE ROAD. FORD MOTOR COMPANY DENIED RESPONSIBILITY AND PLACED THE BLAME ON ONE OF IT'S DEALERS WHO PREVIOUSLY HAD REPLACE AN IGNITION COIL ON A DIFFERENT CYLINDER. NEITHER PARTY WANTED TO ACCEPT RESPONSIBILITY FOR THE REPAIR COST. THIS VEHICLE IS USED FOR BUSINESS PURPOSE AND IT GETS EXPENSIVE WHEN IT IS NOT IN SERVICE. AFTER A WEEK OF PHONE CALLS AND CORRESPONDENCE BETWEEN THE DEALER AND FORD AND GETTING NO WHERE I HAD A LOCAL MECHANIC REPAIR THE VEHICLE A MY COST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178463January 11, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
2002 FORD F-250, EXHAUST LEAK DEVELOPED JUST AFTER 50,000 MILES. RIGHT SIDE MANIFOLD HAD SPLIT. FORD REFUSED TO WARRANTY IT, EVEN THOUGH IT WAS ONLY 4 1/2 YEARS INTO A 5 YR/ 50,000 MILE EMISSIONS WARRANTY. THERE IS A RECALL ON THE MOUNTING STUDS THAT CHANGES THEM TO STAINLESS STEEL. THEY HAVE A PROBLEM WITH THE FACTORY STUDS ROTTING OUT. THEY ALSO HAVE MADE IMPROVEMENTS TO THE HOLES IN THE MANIFOLD. THEY WERE ENLARGED TO RESIST CRACKING. BOTH MANIFOLDS HAD TO BE REPLACED ALONG WITH THE BROKEN STUDS. ALL OLD PARTS ARE IN MY POSSESSION. OTHERWISE THE TRUCK IS IN LIKE NEW CONDITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176603December 19, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ENGINE STALLING TRUCK SHUTS DOWN, ALL POWER IS LOST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176218December 15, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH UNDER NORMAL ROAD CONDITIONS, THE VEHICLE LOST COMPRESSION AND SPEED. ALSO, THERE WAS SMOKE COMING OUT FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO REPLACED THE ENGINE HEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176273December 15, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT*: THE CONTACT STATED THE UPPER AND LOWER BALL JOINTS WERE WORN DOWN AND NEEDED TO BE REPLACED. THE CONTACT EXPRESSED CONCERN THAT THESE PARTS WERE DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175655December 9, 2006
ENGINE AND ENGINE COOLING:ENGINE
FAILURE OF ENGINE HELI-COIL IN 2002 FORD F-250 TRITON 5.4L GASOLINE ENGINE. FAILURE OCCURRED AT 89,000 MILES. FAILURE OCCURRED UPON STARTUP. VEHICLE TOWED TO DEALER AND HELI-COIL RETHREADED FOR $1,000. SUBSEQUENT RESEARCH ON THE WEB INDICATES THIS PROBLEM IS EXTREMELY COMMON IN THIS ENGINE AND DUE TO MANUFACTURING/DESIGN FLAW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175160December 5, 2006
ELECTRICAL SYSTEM
ON NOVEMBER 30, 2006, I WAS DRIVING MY 2002 F250 DIESEL SUPER DUTY FORD TRUCK ON INTERSTATE 25 IN DENVER AT 6 AM AND IN THE MIDDLE LANE, EVERYTHING JUST SHUT DOWN. NO POWER BRAKES, STEERING, ETC. I WAS ABLE TO PULL OVER TO THE SHOULDER BUT NOT ALL THE WAY OFF THE INTERSTATE DODGING RUSH HOUR TRAFFIC. I CALLED AAA AND HAD IT TOWED TO A FORD DEALERSHIP. IT WAS A BAD CAM SENSOR AND THIS IS THE SECOND TIME IT HAS FAILED IN LESS THAN 18 MONTHS. THIS WAS A VERY DANGEROUS SITUATION AS I DID NOT GET OFF THE HIGHWAY AND CARS WERE BUZZING BY ONLY A FEW FEET FROM MY DOOR. FORD SAID THIS PART GOES OUT EVERY 25,000 MILES. WHAT A SAFETY HAZARD!! THIS KNOW IT FAILS FREQUENTLY AND THEY ARE NOT PROACTIVE IN INITIATING A RECALL TO IMPROVE THIS PART. I SENT THEM A MESSAGE AND THEY JUST GAVE ME THE STANDARDIZED REPLY. I FEEL THIS NEEDS TO BE REPORTED TO SOMEONE THAT CAN DO SOMETHING ABOUT IT TO PREVENT SOMEONE FROM GETTING HURT. I WENT TO AN AUTO SAFETY WEB SITE AND NOTICED THERE WERE MANY SIMILAR COMMENTS REGARDING THIS SAME PART. CAN YOU HELP? IT MAY SAVE SOMEONE'S LIFE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174935December 1, 2006
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2002 FORD F250 DIESEL TRUCK ON INTERSTATE 25 IN DENVER. PROCEEDING AT 70 MPH IN MIDDLE LANE IN HEAVY FAST TRAFFIC AND SUDDENLY EVERYTHING SHUT DOWN. NO POWER, NO ELECTRICAL, NO BRAKES, NO STEERING, VERY DANGEROUS SITUATION IN RUSH HOUR TRAFFIC. HAD IT TOWED. THIS IS THE SECOND TIME THE CAM SENSOR HAS JUST QUIT WITHIN 1.5 YEARS AT $500 COST TO REPLACE EACH TIME. BUT, I COULD HAVE BEEN SERIOUSLY INJURED. I BELIEVE THIS JUSTIFIES A RECALL TO PREVENT SOMEONE FROM BEING SERIOUSLY HURT. CAM SENSOR!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171913October 26, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
RE: 2002 F250 5.4L S/D S/C THE SAME SPEED CONTROL SWITCH FAILURE DUE TO NORMAL BRAKE USAGE AS WARNED ONLINE AND IN FORD'S RECALL. I NEVER RECEIVED A LETTER FOR THE RECALL, I DISCOVERED THE INFORMATION ONLINE. WHY IS FORD ONLY PUTTING A BAND-AID ON THIS PROBLEM? WHY ARE THEY NOT FIXING THE SWITCH OR THE MASTER CYLINDER TO SOLVE THIS PROBLEM? COST, I'M SURE. SAD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171795October 25, 2006
TIRES:TREAD/BELT
DT*: THE CONTACT STATED WHILE TRAVELING 60 MPH ON A DOWNHILL CURVE, THE DRIVER SIDE FRONT TIRE BLEW OUT AND THE VEHICLE HIT A GUARD RAIL ON THE DRIVER SIDE. THEN, WHILE TRYING TO GET THE VEHICLE OFF OF THE ROAD, THE TREAD SEPARATED AND THE TREAD HIT THE SIDE MIRROR AND FENDER. A SPARE TIRE WAS PUT ON. THEN, 175 MILES LATER THERE WAS A NOISE, THE VEHICLE WAS RUNNING ROUGH AND WAS PULLED OVER. THE PASSENGER SIDE FRONT TIRE HAD SEPARATED AND THE VEHICLE WAS TOWED TO THE RESIDENCE. THE TIRES WERE TAKEN TO THE DEALERSHIP. NO INJURIES WERE SUSTAINED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10171052October 17, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TRUCK (2002 FORD F-250 POWERSTROKE) ENGINE RANDOMLY QUITS DURING BRAKING OR LOW/NO ACCELERATION. THIS CAUSES LOSS OF POWER BRAKES AND STEERING. BRAKING AND LOW ACCELERATION OCCUR IN INTERSECTIONS FREQUENTLY I HAVE DISCOVERED. TRUCK WILL RESTART AND PROBLEM MAY OR MAY NOT RETURN IMMEDIATELY. I TOOK IT TO A DEALERSHIP WHO SAID THEY COULD NOT DUPLICATE THE EVENT AND THE CODES SET BY THE PCM WERE "UNRELATED". I TOOK IT TO THE DEALER A TOTAL OF THREE TIMES FOR THIS PROBLEM. I READ ON THE INTERNET (WWW.DIESELSTOP.COM) THAT THIS SYMPTOM WAS FREQUENTLY CAUSED BY A BAD CPS SENSOR. I WENT TO AN INTERNATIONAL ENGINE (MAKER OF THE FORD POWERSTROKE) DEALER AND BOUGHT A NEW CPS WHICH RESOLVED THE PROBLEM. I HAVE THE OLD PART FOR INSPECTION IF NEEDED. THIS PROBLEM IS DANGEROUS. IF PULLING MY TRAILER, LOSS OF ASSISTED BRAKES AND STEERING COULD QUICKLY BECOME CATASTROPHIC. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168020September 6, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
2002 FORD F-250 BRAKE LINE ROTTED. LETTER TO MANUFACTURER NOT ATTACHED. *KB THE CONSUMER BELIEVES THE ROTTED BRAKE LINE MAY HAVE BEEN THE RESULT OF POOR MATERIAL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167253September 1, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED AT VARIOUS SPEEDS, WITHOUT WARNING, THE VEHICLE STALLED. THE VEHICLE RESTARTED OCCASIONALLY. WHEN THE VEHICLE WOULD NOT RESTART, A NEW CAMSHAFT POSITION SENSOR WAS INSTALLED. THE VEHICLE HAS NOT BEEN INSPECTED BY A MECHANIC AND THE PROBLEM PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166676August 27, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
(1) FAILED DURING DRIVING AT HIGHWAY SPEED ON NARROW ROAD WITHOUT SHOULDER. CAUSED COMPLETE AND IMMEDIATE ENGINE SHUTDOWN, LOSS OF POWER STEERING AND SUBSTANTIAL CHALLENGE IN STEERING OUT OF CORNER. (2) FAILURE OF PART: "CAMSHAFT POSITION SENSOR" ON FORD 2002 7.3L POWER STROKE DIESEL ENGINE IN F-250 SD PICKUP. (3) DEALER REPLACED SENSOR AND ALSO "SYNCHRONIZER ASSEMBLY" UNDER WARRANTY. COST WAS $100 DEDUCTIBLE AND $96.87 TOW BILL. OLD PARTS NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166148August 21, 2006
SEAT BELTS:FRONT:ANCHORAGE
DT*: THE CONTACT STATED WHILE ATTEMPTING TO USE THE FRONT DRIVER'S SIDE SEAT BELT, THE SEAT BELT ANCHORAGE WOULD NOT LOCK. THE VEHICLE WAS NOT INSPECTED. THE DEALER AND MANUFACTURER WERE ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164025July 31, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TWO TIMES IT DIED WHILE DRIVING THE THIRD I WAS IDLING TALKING TO A FRIEND AND IT JUST DIED AND WOULD NOT RESTART. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163661July 27, 2006
ENGINE AND ENGINE COOLING
DT: THE CONTACT STATED WHILE DRIVING 15-20 MPH, THERE WAS A LOUD POPPING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE HEAD, SPARK PLUG AND IGNITION COIL ON THE SPARK PLUGS NEEDED TO BE REPLACED. WHILE SEARCHING THE INTERNET FOR INFORMATION RELATED TO THE DEFECT ON THE VEHICLE, A CASE ACTION SUIT IN CALIFORNIA WAS OBSERVED AGAINST THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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