Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11149552November 5, 2018
ENGINE
MY F150 STALLS IN TRAFFIC THE ENGINE LIGHT COMES ON AND WENCH LIGHT COMES ON THEN ENGINE LOSE POWER AND HAVE TO STOP AND TURN ENGINE OFF AND RESTART. HAD IT AT DEALER THEY TOLD ME THE PLUGS NEEDED REPLACED THEY DID IT BUT DIDN,T HELP STILL DOING THE SAME THING COST ME 475.00 DOLLARS, DOES ALL THESE THINGS IN MOTION STILL NOT FIXED PARKED RIGHT NOW AFRAID TO DRIVE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145145November 3, 2018
STEERING
POWER STEERING WENT OUT WHILE TOWING A TRAILER. ALMOST WENT INTO A DITCH AT HIGH SPEEDS. GLAD ME AND MY PASSENGER DIDN'T DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145157November 3, 2018
POWER TRAIN
DOWNSHIFTS UNEXPECTEDLY WHILE DRIVING 30-35MPH AND COASTING ON CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143972October 30, 2018
POWER TRAIN, VEHICLE SPEED CONTROL, WHEELS
DRIVING DOWN INTERSTATE AND TRUCK SUDDENLY SHIFTED TO 3RD GEAR LOCKING UP MY TIRES. THANK GOD I DIDN'T LOSE CONTROL AND DROVE OFF THE ROAD TO A STOP. TURNED OFF TRUCK AND BACK ON. DROVE OK FOR A BIT. WILL KEEP DROPPING GEARS OR RANDOMLY SHIFTING UP AND DOWN. FROM A START IT COULD SOMETIME TRY TO GO INTO 5TH. AT TIMES ALL THE DASH INDICATORS FLASH AND GO TO DASHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143922October 29, 2018
STEERING
VEHICLE STATIONARY, 18F. STEERING COMPLETELY FROZEN. NOT STEERING COLUMN/LOCK. PROBLEM SEEMS TO BE IN ELECTRIC MOTOR? NO FUSES BLOWN. NO WARNING LIGHT/CHECK ENGINE LIGHT. JUST (ROUTINE) SERVICED 12 SEP 18 AT FORD. MECHANIC APPOINTMENT SCHEDULED FOR 31 OCT 18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143619October 29, 2018
VISIBILITY/WIPER
ONE OF THE VEHICLE'S REAR WINDOWS (THE 1 REAR WINDOW CLOSEST TO THE DRIVERS SIDE; THERE ARE 3 REAR WINDOWS IN TOTAL) WAS SHATTERED WITH NO APPARENT IMPACT POINT. IT WAS A COLD MORNING AND THE VEHICLE WAS STARTED WITH THE REMOTE START OPTION FROM THE KEY FOB. THE VEHICLE WAS STATIONARY, PARKED IN THE DRIVEWAY, AND HAD NOT BEEN MOVED PRIOR TO NOTICING THE SHATTERED WINDOW. AS THE VEHICLE DOOR WAS OPENED, I COULD HEAR A "CRACKLING" WHICH RESEMBLED THE SOUND OF STATIC. I WAS ABLE TO SEE THE SHATTERED WINDOW, AND IT IT SOUNDED AS THOUGH THE WINDOW SHATTER WAS SPREADING. THERE WERE NO HOLES OR DENTS IN THE WINDOW, AND THERE WAS NO "CIRCLE" OF SHATTERED GLASS THAT WOULD RESEMBLE AN IMPACT POINT. THE LAST TIME THE VEHICLE HAS BEEN DRIVEN, THE DAY PRIOR, THE WINDOW WAS NOT SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143572October 28, 2018
VISIBILITY/WIPER
REMOTE STARTED MY 2013 F150 FX4 CREW CAB AND 10 SECONDS LATER HEARD A LOUD POP. GOT INTO TRUCK AND SAW BACK DRIVER SIDE WINDOW BLOWN OUT. TRUCK NEVER MOVED. LOOKING FURTHER AND ONLY SEE DEFROST CONTROLLER TOUCHING GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142840October 26, 2018
WHEELS
WHEEL LUG NUTS ARE TWO PIECE DESIGN AND SWELL OVER TIME DUE TO CORROSION MAKING IT DIFFICULT TO REMOVE WITH THE FACTORY SUPPLIED LUG WRENCH IN THE EVENT OF ROAD SIDE FLAT TIRE. THIS VEHICLE ONLY HAD 45K MILES AND WHEEL COULD NOT BE TAKEN OFF AT ROAD SIDE WITH LUG WRENCH. DESIGN IS PROBLEMATIC AND WE REQUEST THE MANUFACTURE TO RECALL LUG NUTS OR ISSUE A FIELD CAMPAIGN TO REIMBURSE OWNERS WHO HAVE ALREADY HAD TO REPLACE THEM. TRUCK WAS PARKED WHEN ATTEMPTING REPAIR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11142937October 26, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL* THE CONTACT OWNS A 2013 FORD F-150. TEN MINUTES AFTER THE CONTACT ACTIVATED THE REAR DEFROSTER, A LOUD NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE REAR WINDOW HAD SHATTERED. THE VEHICLE WAS TAKEN TO A LOCAL WINDOW REPAIR SHOP WHO INDICATED THAT THE FAILURE WAS DUE TO A FAULTY REAR DEFROSTER. THE VEHCILE WAS REPAIRED. THE MANUFACTURER AND LOCAL DEALER (LEGACY FORD, 27225 SOUTHWEST FWY, ROSENBERG, TX) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142920October 26, 2018
STRUCTURE:BODY
REAR POWER WINDOW SHATTERED WITH NO IMPACT DAMAGE FOUND. VEHICLE WAS REMOTE STARTED AT ROUGHLY 5:00 AM, AMBIENT TEMPERATURE WAS APPROXIMATELY 55 DEGREES FAHRENHEIT. AS I WAS EXITING MY HOUSE, THE VEHICLE IDLING IN THE DRIVEWAY, I HEARD A LOUD BANG / POP. SOUNDED LIKE A ROCK BEING THROW AT A BODY PANEL. I INSPECTED THE ROOF AND HOOD AT THE TIME THINKING SOMETHING FELL FROM A TREE BUT NO DENT OR OBJECT WAS FOUND. AT 12:08PM I TOOK MY LUNCH BREAK AND WHEN AT A STOP LIGHT I LOOKED IN THE REAR VIEW MIRROR TO SEE THE GLASS SPIDERED BUT STILL IN PLACE FROM THE WINDOW TINT. I PULLED OVER TO TAKE A LOOK FOR IMPACT DAMAGE BUT NONE WAS FOUND. UPON RETURNING TO WORK, TOOK PICTURES OF THE EXTERIOR GLASS IN CASE OF ANY COVERAGE WHERE EVIDENCE IS NEEDED. A QUICK GOOGLE SEARCH SHOWED THAT THIS SEEMS TO BE A COMMON ISSUE AND THAT IT MAY BE ASSOCIATED WITH THE REAR WINDOW DEFROSTER. I WORK IN THE AUTOMOTIVE FIELD, SPECIFICALLY A DEALERSHIP SERVICE EMPLOYEE, AND KNOW WHEN IT IS A DEFECT OR IF THERE WAS OUTSIDE INFLUENCE AND I CAN SAY WITHOUT A DOUBT THAT THIS IS A DEFECT. EITHER IN THE GLASS ITSELF OR WITH THE HEATER CIRCUIT / GRID. THIS IS UNACCEPTABLE FROM A QUALITY STANDPOINT AS WELL AS FROM A BUSINESS STANDPOINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143016October 26, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE ATTEMPTING TO BRAKE, THE BRAKE PEDAL VIBRATED AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE FRONT BRAKES WERE NOT ENGAGING. OCCASIONALLY, THE CHECK BRAKE SYSTEM INDICATOR WOULD ILLUMINATE. THE CONTACT STATED THAT THE FAILURES OCCURRED MULTIPLE TIMES INTERMITTENTLY. THE DEALER (DICK EDWARDS AUTO PLAZA, 1825 GOLDENBELT BLVD, JUNCTION CITY, KS 66441) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V345000 (SERVICE BRAKES). THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 83,838.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142521October 25, 2018
STEERING
I WAS DRVING MY TRUCK AND WITH NO WARNING OR ANYTHING MY STEERING BECAME VERY VERY HARD AND HAD TO TAKE EXTRA FORCE TO TURN IT THE BIGGEST PROBLEM WAS IT HAPPENED THER MORNING I WAS COMING BACK FROM VACATION A 30 HOUR DRIVE TO GET BACK HOME AND BE ABLE TO TAKE IT TO THE DEALER TO GET IT FIXED IT WAS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142590October 25, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
WE TOOK OUR FORD F150 IN FOR ERRATIC DOWNSHIFTING, WERE ABLE TO PROVIDE PHOTOGRAPHIC EVIDENCE OF THE PROBLEM, BUT BECAUSE NO ERROR CODES ARE POPPING UP AND THEY CAN'T REPLICATE THE PROBLEM THEY ARE RETURNING OUT VEHICLE TO US. MY ISSUE IS FORD KNOWS THIS IS AN ISSUE AND KNOWS THE FIX IS TO UPDATE THE SOFTWARE THEN LOOK FOR ERROR CODES, BUT THEY ARE ACTING AS THEY HAVE NO IDEA THIS IS A KNOWN PROBLEM AMONGST THE 2011-2013 MODELS AND THEY ARE SENDING THE UNFIXED CAR BACK HOME TO BE A SAFETY HAZARD NOT ONLY TO MY FAMILY BUT THE FAMILIES ON THE ROAD AROUND US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142376October 24, 2018
POWER TRAIN
CONTINUING TO EXPERIENCE PROBLEMS WITH DOWNSHIFTING. TOOK TO FORD DEALERSHIP, THE ACTED LIKE THEY HAD NO IDEA WHAT WAS GOING ON OR HADN'T EVEN HEARD OF THE RECALL OF THE 2011 OR 2012 MODELS AND THE OPEN INVESTIGATION INTO THE 2013. NOW FOR A THIRD TIME, DRIVING ON SAT. OCT. 20, THE VEHICLE SHIFTED INTO 5TH SPEEDOMETER FELL TO ZERO HAND HAD TO SHUT OFF AND RESTART CAR TO GET IT GOING AGAIN. DRIVING IN A RURAL AREA WITH SPEED LIMITS OF 45-55 MPH. I WAS TRAVELING AROUND 50MPH AT THE TIME. WE ARE VERY FRUSTRATED AS THIS HAS HAPPENED WITH KIDS IN THE CAR 2 TIMES NOW AND WE DON'T WANT THEM KILLED DUE TO FORD'S INABILITY TO TAKE RESPONSIBILITY AND RECALL THE 2013 MODELS. WE HAVE SUBMITTED DOCUMENTATION VIA CELL PHONE PICTURE THAT IS TIME STAMPED WITH MY HUSBANDS WATCH IN THE PICTURE TO VERIFY WHEN IT IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142290October 23, 2018
POWER TRAIN
VEHICLE EXPERIENCED ERRATIC SHIFTING WHEN AT SPEED ON THE HIGHWAY AND WHEN ACCELERATING FROM A STOP ON MULTIPLE OCCASIONS. SPEEDOMETER, GEAR DISPLAY AND OTHER DASHBOARD INDICATORS STOP FUNCTIONING WHEN IT HAPPENS. TRANSMISSION MAY STICK IN 3RD GEAR DEPENDING ON CURRENT SPEED WHEN IT HAPPENS AND IN SOME CASES THE WRENCH ICON SHOWS ON THE DIGITAL DISPLAY. STOPPING AND RESTARTING VEHICLE USUALLY MAKES IT GO BACK TO NORMAL TEMPORARILY. LOCAL DEALER DIAGNOSED THE PROBLEM AS THE TRANSMISSION LEAD FRAME CONNECTOR AND REPLACED BUT COST WAS NOT COVERED CURRENT 2011-2012 RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141180October 18, 2018
STEERING
POWER ASSIST FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141193October 18, 2018
POWER TRAIN
I HAD FILED A COMPLAINT EARLIER THIS WEEK, BUT YESTERDAY, IT HAPPENED AGAIN. DRIVING THE FORD F150 2013 ON CITY STREETS (RURAL AREA, SPEED LIMITS VARY BETWEEN 45 AND 55 MPH) AND THE TRUCK SLIPPED AND SHIFTED ERRATICALLY BETWEEN A FEW GEARS FOR A FEW SECONDS. THE ENTIRE FAMILY WAS IN THE CAR INCLUDING 3 KIDS. THEN LATER THE SAME DAY ON ROUTE 3 IN THE SUNBURY OHIO THE CAR IS IN 5TH GEAR SPEEDOMETER READING ZERO SUDDENLY. ROUTE 3 VARIES BETWEEN 50 AND 55 MPH AND MY TRUCK WAS GOING IN THIS RANGE AT THE TIME IT DROPPED TO ZERO. ONLY ONE IN CAR AT THE TIME SO I CAPTURED IT ON PHOTO READING 5TH GEAR AND 0MPH UPLOADED BELOW/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141252October 18, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 25 MPH, THE VEHICLE BUCKED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO SLAM ON THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO ACE FORD (487 MANTUA PIKE, WOODBURY, NJ 08096, 856-845-6600) AND THEY TESTED THE BRAKES, BUT FOUND NO FAILURE. THE DEALER OFFERED TO REPLACE THE BRAKES AND ROTORS. THE CONTACT AGREED AND THE REPAIRS WERE COMPLETED; HOWEVER, THE CONTACT WAS UNSURE THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141029October 17, 2018
POWER TRAIN
VEHICLE SHIFTS GEARS ERRATICALLY. GOING FROM 6TH GEAR TO 1ST AT 70 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141055October 17, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION - MOLDED LEADFRAME MALFUNCTION ON 5.0 MOTOR. THE 2011-2012 RECALL FOR THE MOLDED LEADFRAME MALFUNCTION ALSO AFFECTS 2013 VEHICLES SUCH AS OURS LEADING TO THE TRUCK LOOSING POWER, STALLING OUT, SHIFTING ON IT'S OWN FROM 5TH TO 1ST AND THE OTHER WAY LEAVING THE TRUCK A WRECK WAITING TO HAPPEN AT ANY TIME DURING DRIVING. THIS RISKS THE LIVES OF THE DRIVER, PASSENGERS AND EVERYONE ELSE ON THE ROAD. WHEN THIS HAPPENS YOU MUST BRING THE VEHICLE TO A COMPLETE STOP, SHUT IT OFF, WAIT FOR COMPUTER TO CYCLE, THEN RESTART. FORD SHOULD BE EXPANDING THE RECALL TO REPLACE THIS DEADLY MALFUNCTIONING PART AT THEIR COST. THIS HAS HAPPENED AT LEAST 10 TIMES WITHIN 30 DAYS OF OWNING THE VEHICLE WHICH WAS BOUGHT FROM MAXWELL FORD IN AUSTIN TEXAS. THE LAST TIME THIS HAPPENED IT WAS IN A PARKING LOT AFTER JUST STARTING THE TRUCK AND BACKING OUT OF A STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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