Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11464358May 12, 2022
ENGINE
The contact owns 2018 Ford F-150. The contact stated while driving at an undisclosed speed, there was an abnormal knocking coming from the engine. The contact stated that the failure recurred while accelerating at high speeds. The contact stated that there were no warning lights illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that camshaft phasers needed to be replaced. The contact was also notified of an unknown recall on the vehicle. The local dealer and manufacturer were notified of the failure but offered no assistance. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463980May 9, 2022
VISIBILITY/WIPER
Rear window fractured and exploded when opening and then closing rear drive side door. Original owner. Neighbors outside and didn’t see anything unusual or anyone around vehicle and Erlo cameras didn’t pick up any activity. Vehicle was in driveway closest to garage door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463074May 2, 2022
WHEELS
Lug nuts have a cap on them for looks that swell up and make it impossible to replace with factory tire iron.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461224April 18, 2022
POWER TRAIN
Transmission stalls/hesitates when pulling out in traffic. Shifts are irractic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460623April 13, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Ford F-150. The contact stated that while operating the vehicle the tailgate would randomly unlatch and open. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The contact received notification of NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages) however, while checking the VIN on the NHTSA and Ford website there was no recall listed. The failure mileage was 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460549April 12, 2022
UNKNOWN OR OTHER
The AIPM on my truck has been bugged 2 days after the warranty expired (05/2021). The infotainment screen becomes unresponsive, drops Bluetooth connectivity, or extremely slow. This originally happened a couple times a week but now is constant. The truck currently has 39k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460269April 9, 2022
SERVICE BRAKES
I was driving on a local road and i try to braking and i didn't get any response from my brakes for more than 10 seconds was very scary thank you god i do not have any vehicle in the front of me. I need your prompt attention to this situations i have 2 kids and my beautiful wife i don't want nothing happening. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460222April 8, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The F150 will stall when auto start/stop activates. This is a critical safety issue due to the vehicle becoming inoperable at intersections while stopped. The issue was reviewed several times by the dealership and issue persisted. The issue is still not repaired and mitigated by deactivating the system. This resulted in a lemon law lawsuit from me to ford with me winning a settlement for 8K dollars. However, this dangerous issue must be properly repaired. I am able to demonstrate this issue upon request. I have also have video of the incident with warning lights that activate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460035April 7, 2022
UNKNOWN OR OTHER
Auto start stop system stopped engine and would not automatically restart in traffic when using accelerator. Vehicle required that I place vehicle back into park and restart manually.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459916April 6, 2022
AIR BAGS
This vehicle was involved in an offset rear-end collision with a semi-trailer, with the driver's side making the primary impact. The crash resulted in the death of the driver and only occupant. Both the driver's airbag and left passenger curtain airbags deployed. During the police investigation of the crash, it was determined that the steering wheel-mounted airbag assembly completely dislodged from the steering wheel, with the airbag and its assembly being located in the rear floorboard post-impact. The driver sustained a head injury possibly consistent with the airbag assembly striking their forehead area. Two out of three of the plastic retaining tabs were found to have sheered off, likely leading to the airbag assembly being ejected from the steering wheel. Police investigators documented this incident with photographs and have taken the airbag assembly as evidence.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#11459778April 5, 2022
STRUCTURE:BODY
Doors won't latch in below freezing temperatures even after recall preformed in February 2021. Dealer says there's nothing to be done at this point since the recall has already been preformed. The majority of the time when the temperatures drop below freezing you must drive holding doors closed till it will eventually latch. On several occasions the passenger rear door appeared to latch correctly only to swing open when i make a turn. This has happened with my child in their car seat in the passenger rear area. Available for inspection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459521April 4, 2022
SERVICE BRAKES
The brakes went all the way to the floor. Indicated lights such as (brake) and (brake fluid low) came on. I contacted Ford about this issue and they said my vehicles VIN number is not listed under the 22S14 recall for this problem so at this time they cannot fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458970March 30, 2022
POWER TRAIN
I have on numerous occasions had hard upshifts and downshifts and loss of acceleration while traveling uphill or when accelerating in gears 1 through 6. On two occasions I have had vehicles behind me almost collide with my vehicle due to complete loss of acceleration in my vehicle for periods of 4-10 seconds. The problem has been reproduced and confirmed by a Landmark Ford dealership. During these issues the powertrain malfunction indicator light has turned on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458763March 29, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Ford F-150. The contact stated while driving 50 MPH, the tailgate door unlatched independently. The contact stated no warning light was illuminated. The contact stated she had experienced the failure several times. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V983000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458588March 28, 2022
STEERING
The steering rack system (electronic steering) of the vehicle began 10 months ago to show in certain moments a condition of hardness even with vehicle parked. Then 2 months ago, while driving in an earthen type road the steering system completely blocked and it was impossible to turn and almost caused me to have an accident in the road when approached a curve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457781March 22, 2022
UNKNOWN OR OTHER
The rear tailgate opens while driving the truck. The latch does not retract after opening allowing the tailgate to fall open while driving. It falls open even after returning it to the closed position. Items stored in the truck bed can fall out on to the road while driving, toward other drivers. Upon dealer inspection, it was recommended full replacement for a cost of $420. There were no warnings, lights or alarms when this happens. For this to happen with limited usage of the tailgate on a truck with ~41K miles, seems like a defect. The tailgate has opened while driving multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457804March 22, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Vehicle was inspected by the dealership and Ford inspector. VEHICLE SPEED CONTROL RELATED PROBLEMS OF THE 2018 Ford F-150. Backing up to an elevated driveway on a residential street. Braking at 0 mph and the vehicle accelerated at a speed which crashed the front end of the neighbor’s car parked at the top of the driveway. Those neighbors have two small children which play on that driveway and would have been killed. The neighbor heard the brakes screeching. I did not have my foot on the accelerator. This incident was reported to the police, the dealership and Ford which inspected the vehicle. They claim they did not find a problem, but there are a multitude of similar issues online. I received an recall email from NHTSA today, March 22, 2022 which I was convinced was FORD and NHTSA resolving this issue because the NHTSA information (in its brevity) seemed similar to what happened with our F-150. However, the NHTSA Campaign number 22V150000, recall number 22S11. However, our F-150 is a 5.0L engine.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11457857March 22, 2022
POWER TRAIN
Transmission skipping, banging gears and sometimes separating tires from payment. Reported to Ford the following times: 5/16/2019 at 10,300mi 10/17/2019 at 15,130mi 3/18/2020 at 20,378mi 10/09/20 at 25,596mi 11/22/2021 at 40,330mi Ford has claimed that the banging and hard shifting upward and downward is "normal". They will only conduct a factory reset to the computer to "learn driving patterns" again. This works to resolve the issue, but is short lived.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457733March 21, 2022
POWER TRAIN
Whirring sound from right front wheel bearing. Repair shop confirmed I must replace the bearing hub assembly. The parts were unavailable so I was referred to the Ford dealer. The dealer informed me that the repair parts were not available because they were also defective. They also informed me that Ford is showing 16,000 back orders for that part number. They also advised me that the vehicle is safe to drive for now but if the whir becomes very loud it may not be safe to drive. I believe there should be a recall on the involved hub/bearing assemblies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457548March 20, 2022
ELECTRICAL SYSTEM, ENGINE
The vehicle I am writing about is 2018 F150 equipped with the 2.7L eco boost and the 10 speed transmission. The vehicle came standard with the auto-stop start feature. I however do not like the system to I press the “stop/start button” to turn off the system. The vehicle has appx 53,000 miles on it I had been driving for approximately 10 minutes and had made several stops without incident. I however came to approximately the 6th stop and the engine of the truck shit off completely, oil pressure indicated zero with a battery discharge light. The center screen displayed the message “auto stop start, shift to P, then restart engine”. I shifted to park and was able to restart. Although I was at a stop I worry if the vehicle is capable of shutting down randomly like this while in motion. This was not a routine shut down of the auto stop start system. I understand that this is anecdotal, but Ford F-150 owner forums online are filled with similar complaints of 2018-2020 F150s with the auto stop start system displaying the same message and having similar shut downs. I will be taking the vehicle to a Ford dealership for evaluation. However this is an issue that warrants attention and a TSB by Ford needs to be developed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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