Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11193727April 3, 2019
VISIBILITY/WIPER
REAR WINDOW EXPLODED, SHATTERED, NO OUTSIDE FORCE. PASSENGER SIDE OF 3 SECTION WINDOW. TRUCK WAS REMOTE STARTED, IDLING WHEN I ENTERED IT, DID NOT DRIVE, WAS READING MAIL IN A REMOTE PARKING LOT WHEN WINDOW EXPLODED SENDING MICRO SHARDS UP TO 12" ON INSIDE AND OUTSIDE OF WINDOW. MORE PICTURES IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193328April 2, 2019
STEERING
SERVICE ADVANCETRAC, POWER STEERING FAILURE, HILL DESCENT CONTROL FAULT LIGHTS ALL COME ON AND POWER STEERING HAS STOPPED WORKING. PREVIOUSLY THESE WOULD COME ON AS SOON AS THE TRUCKS STARTED, LIGHTS COME ONE, SHUT TRUCK OFF, RESTARTED TRUCK AND LIGHTS WENT OFF. THIS HAS HAPPENED TWICE. THIRD TIME LIGHTS CAME ON WHILE DRIVING AND POWER STEERING COMPLETELY WENT OUT WHILE TRAVELING DOWN INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193498April 2, 2019
POWER TRAIN
2013 FORD F-150 ECOBOOST 6-CYL WITH SIX SPEED TRANSMISSION. A FEW WEEKS AGO I RECEIVED FORD RECALL 19S07, STATING THAT THE VEHICLE MAY UNEXPECTEDLY DOWNSHIFT TO 1ST GEAR INCREASING THE POSSIBILITY OF AN ACCIDENT. IT ALSO STATED THAT THE SOFTWARE NEEDED TO CORRECT THIS CONDITION WAS NOT EXPECTED TO BE COMPLETED FOR SEVERAL MONTHS AND THAT I WOULD BE NOTIFIED WHEN IT WAS READY. SINCE RECEIVING THE RECALL NOTICE, THE VEHICLE EXPERIENCED THE ISSUE NOTED IN THE RECALL. THIS HAPPENED WHILE MY 17 YEAR OLD WAS DRIVING ON A TWO-LANE ROAD AT 55MPH - THE VEHICLE DOWNSHIFTED WITHOUT WARNING, CAUSING THE VEHICLE TO SKID ABRUPTLY, NEARLY THROWING HIM AGAINST THE STEERING WHEEL. WE IMMEDIATELY TOOK IT TO THE DEALERSHIP AND THEY SAID 5TH GEAR WAS CRACKED. THE DEALERSHIP TOLD ME I WOULD BE RESPONSIBLE FOR THE REPAIR AND THAT IT WOULD COST BETWEEN $3500 AND $5000. I CONTACTED FORD VIA THEIR WEBSITE TO TELL THEM THAT I SHOULD NOT BE RESPONSIBLE FOR THIS. I WAS TOLD THE VEHICLE WAS OUT OF WARRANTY AND THAT IF I HAD ISSUES I SHOULD COMMUNICATE WITH THE DEALERSHIP. THE VEHICLE REMAINS AT THE DEALERSHIP BECAUSE I'M ASSUMING IT IS NOT SAFE TO DRIVE UNTIL REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192864April 1, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WE HAVE HAD THE BACK DOOR LOCK FREEZE AND CANNOT UNLOCK BACK DOORS. WE ARE REPLACING PASSENGER BACK DOOR LOCK FOR SECOND TIME AND HAVE REPLACED DRIVER SIDE BACK DOOR LOCK ONCE. THIS IS VERY DANGEROUS AS DOORS CANNOT BE OPENED FROM INSIDE AND IF IN ACCIDENT IT COULD CAUSE A DEATH. THERE NEEDS TO BE AN INVESTIGATION INTO THIS MATTER. THREE TIMES REPLACING LOCKS IS TOO MUCH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192563March 30, 2019
POWER TRAIN
TRUCK WILL SHIFT FROM 1 TO 3 WHEN STARTING. IT WILL ALSO SHIFT FROM 1 TO 5 WHEN STARTING, CREATING A DANGEROUS CONDITION WHEN PULLING INTO TRAFFIC AS IT WILL BARELY GET MOVING. THE TRUCK WILL ALSO SOMETIMES WILL NOT SHIFT OUT OF 1 FROM A START. SHUTTING OFF THE ENGINE AND ALLOWING THE COMPUTER TO RESET USUALLY FIXES THE PROBLEM TEMPORARILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192683March 30, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
BILLY CAIN FORD SOLD A TRUCK TO ME AS LOW MILEAGE WITH NO CARFAX DAMAGE. SALESMAN TOM CHACKO PROMISED A CARFAX REPORT AT CLOSING. HE FAILED TO PRODUCE THE REPORT UPON DELIVERY TO ME AT WORK. TOM VOWED THE TRUCK HAD NO DAMAGES. CARFAX/AUTO CHECK SHOWED 4 BRAKE FAILURES AND 2 ALTERNATOR FAILURES. GREENE FORD VERIFIED FLOOD DAMAGE 12-11-18. TOM CHACKO DENIED THEIR FINDINGS 12-12-18, REQUESTED WRITTEN REPORT. LEMON SQUAD DOCUMENTED FLOOD DAMAGE 12-26-18. ALL THREE REPORTS SHOW CONSISTENT FLOOD DAMAGE. JASON PIRKLE WARRANTY/FINANCE MANAGER REFUSED TO REPAIR FAILED EMISSIONS STATING THEY WERE NOT COVERED UNDER MY EXTENDED WARRANTY PURCHASE. THE EMISSIONS CODED 170MI AFTER PURCHASE INDICATING THAT CODE WAS RESET BEFORE MY PURCHASE. THE EMISSIONS DAMAGE WAS COVERED UNDER EMISSIONS PERFORMANCE WARRANTY COVERAGE FEDERAL MANDATE. GREENE FORD GLADLY REPAIRED THE EMISSIONS WITH NO ISSUES. JASON PIRKLE PRESENTED THE TRUCK TO WELLS FARGO BANK, STATE FARM INSURANCE, AND FORD MOTOR WARRANTY DIVISION AS UNDAMAGED VALUE. THE TRUCK ONLY HAS SALVAGE VALUE BECAUSE OF THE FLOOD DAMAGE. OVER $5000 IN REPAIRS AND 34 DAYS IN THE REPAIR SHOP. THE TRUCK HAS MASSIVE ELECTRICAL ISSUES FROM FLOOD DAMAGE. I HAVE NOT DRIVEN THE TRUCK SINCE 12-11-2018. MAJOR EFFORTS WERE TAKEN TO DECEIVE THE BUYER OF THIS TRUCK. IF BILLY CAIN FORD HAD PRESENTED THE TRUCK TRUTHFULLY I WOULD HAVE NEVER PURCHASED THE TRUCK. BILLY CAIN FORD DID A PURCHASE INSPECTION, MAINTENANCE SERVICE INSPECTION, AND COMPLETE DETAIL SO THEY HAD KNOWLEDGE OF FLOOD DAMAGE. A REGISTERED MAIL REQUEST FOR BUY BACK WAS SENT TO CODY CAIN 1-17-2019 AND HE NOT RESPONDED TO THE REQUEST. BILLY CAIN FORD HAS NOT MADE A HONEST WRITTEN OFFER TO RESOLVE THIS ISSUE TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192401March 29, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 60 MPH, THE GEAR DOWNSHIFTED INTO FIRST GEAR AND CAUSED THE REAR TIRES TO SEIZE. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE POWER TRAIN. WOLTZ AND WIND FORD (2100 WASHINGTON PIKE, CARNIGE, PA 15106) STATED THAT THERE WAS NO REMEDY FOR THE RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192181March 28, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE INTERMITTENTLY SPUTTERS WHEN ACCELERATING FROM A STOP AND ALSO WHEN THE VEHICLE IS IN MOTION. I REPLACED THE IGNITION COIL AND SPARK PLUG IN CYLINDER 3. UNFORTUNATELY, THE INTERMITTENT SPUTTER CONTINUES TO BE AN ISSUE AS WELL AS THE CHECK ENGINE LIGHT BEING ACTIVATED. ACCELERATING IN TRAFFIC AND FROM A STOP IS DANGEROUS AND REQUIRES ADDITIONAL ATTENTION AND DRIVING TECHNIQUES TO PREVENT A POTENTIAL REAR END COLLISION CAUSED BY A VEHICLE APPROACHING MY VEHICLE FROM THE REAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192252March 28, 2019
SERVICE BRAKES
BRAKE LINES COLLAPSED TWICE CAUSING WIRE BRAKES AND ROTORS . SERVICE CENTER RECOMMENDED FILING A COMPLAINT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191793March 27, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER WOULD NOT HAVE THE REMEDY AVAILABLE AT LEAST UNTIL JUNE OF 2019; THEREFORE, EXCEEDING A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. SPRADLEY BARR FORD/LINCOLN OF GREELEY (4901 W 29TH ST, GREELEY, CO 80634) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192019March 27, 2019
POWER TRAIN
DRIVING DOWN ROAD TRUCK SHIFTS FROM 6TH GEAR TO 1ST GEAR. FEELS LIKE HITTING A BRICK WALL. BROUGHT TO FORD DEALER SHIP TOLD ME PART OF RECALL PART WON'T BE OUT TILL APRIL. CALLED FORD COMPANY TOLD ME NOTHING THEY CAN DO FOR ME TO DRIVE THE VEHICLE LIKE THAT. VOICED MY SAFETY CONCERN DUE TO POWER TRAIN BEING MAIN PART OF VEHICLE AS WELL AS DANGER OF TRUCK DOWN SHIFT AT HIGH SPEED. FORD MOTOR COMPANY STILL STATED THEY CAN NOT HELP ME EVEN THOUGH PART OF RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191659March 26, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION DOWNSHIFTED AND THE VEHICLE FAILED TO IMMEDIATELY ACCELERATE BEFORE ABRUPTLY SURGING FORWARD. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA FORD (4525 NELSON BROGDON BLVD, BUFORD, GA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT LATER RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN), BUT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191672March 26, 2019
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING ON THE HIGHWAY AT A RATE OF 70-75 MPH, I NOTICED BY SPEEDOMETER TWITCH A FEW TIMES. I FOCUSED ON IT WHILE DRIVING AND NOTICED THE TRUCK DOWNSHIFT TO 3RD GEAR FROM 6TH, AND THE SPEEDOMETER DROPPED TO ABOUT 45MPH ON A DIME. ANOTHER INSTANCE I WAS DRIVING HOME, AND THE TRUCK DECIDED TO SHIFT FROM 6TH GEAR DOWN TO 1ST, AFTER WHICH I QUICKLY SHIFTED INTO NEUTRAL AND SLOWED TO A STOP ON THE SHOULDER. WHILE DRIVING ON A DIRT ROAD ABOUT 40MPH MY TRUCK THEN SHIFTED FROM 5TH TO 3RD LURCHED AND WENT BACK TO 5TH GEAR. AN ODD EXPERIENCE IS WHEN MY TRUCK, WHEN IN A PARKING LOT SHIFTED FROM 1ST GEAR TO 5TH(???) I PULLED OVER AND PLACED THE VEHICLE IN THE MANUAL MODE FOR SHIFTING AND DROVE A FEW MILES. AFTER WHICH I RECEIVED A WRENCH SYMBOL AND MY ALL OF MY METERS WENT INTO A DASHED MODE. I PULLED OVER AND TURNED OFF, THEN TURNED BACK ON MY TRUCK AND DIDN'T HAVE ANYMORE ISSUES. I TOOK MY TRUCK INTO THE FORD DEALERSHIP AND THEY TOLD ME THAT IT WAS AN ISSUE WITH THE WIRING IN THE TRANSMISSION. WE WILL SEE IF THAT FIXES THE ISSUE, HOWEVER I GOT A RECALL NOTIFICATION IN THE MAIL FOR INVOLUNTARY DOWNSHIFTING WHICH MAKE ME THINK THERE IS ANOTHER UNDERLYING ISSUES, OTHER THAN THE WIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191271March 25, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION ERRONEOUSLY DOWNSHIFTED, THE CHECK ENGINE INDICATOR ILLUMINATED, AND THE SPEEDOMETER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO SHULTS FORD HARMARVILLE (1300 GULF LAB RD, PITTSBURGH, PA), BUT THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000. THE VIN WAS INVALID..*BF CONSUMER STATED ODOMETER QUITS WORKING, SPEEDOMETER STOPS WORKING, WILL NOT WORK IN MANUAL GEAR, AIRBAG LIGHTS COME ON, THERE IS NO POWER ON THE HILL TO GET TO THE TOP. WHEN THE IGNITION IS TURNED OFF AND KEY IS TAKEN OUT HIT LOCK BUTTONS RESTART. VEHICLE STARTS WORKING AS IF NOTHING IS WRONG. VEHICLE IS ERRATIC. MANUFACTURER IS REVIEWING THE CASE. ?PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191268March 25, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE THE RECALL NHTSA 19V-075 THE PROCEDURE THAT FORD SAYS TO PREFORM DID NOT FIX THE ISSUE ALL IT DID WAS MAKE SURE THE CHECK ENGINE LIGHT KICKS ON THE TRANSMISSION STILL WILL GO TOO FIST GEAR INTERMITTENTLY FORD NEEDS TOO FIX THIS ISSUE BEFORE SOMEONE GETS HURT OR EVEN DIE'S MY PERSONAL VEHICLE DID SHIFT TOO FIRST GEAR AT 70 MILES PER HOUR ON I79 ON MARCH 1ST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191332March 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
VEHICLE STALLS RANDOMLY WHILE DRIVING, NO MATTER IF IT'S ON THE HIGHWAY OR CITY STREETS. THIS IS DANGEROUS. IT HAS BEEN TO THE DEALER 4 TIMES. IT'S THERE NOW AND THEY ARE UNABLE TO FIGURE IT OUT. FORD IS AWARE OF THIS PROBLEM AND RECALLED THE 2011 AND 2012 AND SOME 2013S. BUT NOT MINE. THIS VEHICLE NEEDS TO BE RECALLED. IT'S AN ACCIDENT WAITING TO HAPPEN. IT LEFT ME STRANDED IT RURAL COLORADO IN A SNOW STORM IN 7 DEGREE WEATHER WITH MY DAUGHTER. I DID RESTART BUT THAT WOULD HAVE BEEN REALLY BAD HAD IT NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191439March 25, 2019
ELECTRICAL SYSTEM
FUSE 27 MELTED, CAUSING THE VEHICLE TO BE INOPERABLE. THE TRUCK WAS OPERATING WITH NO ISSUES, BUT THEN WOULD NOT START. THE ENGINE WOULD TURN OVER, BUT NOT FIRE. AFTER LOTS OF RESEARCH, THIS APPEARS TO BE A COMMON PROBLEM WITH THESE VEHICLES. THIS HAPPENED ON 3/23/2019 WHILE WE WERE OUT OF TOWN. THANKFULLY WE WERE ABLE TO GET IT STARTED OTHERWISE WE WOULD HAVE BEEN STRANDED SEVERAL HOURS FROM HOME. IT HAPPENED AGAIN ON 3/24/2019. AFTER ABOUT AN HOUR, WE WERE ABLE TO GET IT STARTED AGAIN AND IMMEDIATELY WENT TO A SERVICE STATION. THE FUSE WAS COMPLETELY MELTED. IF THIS HAD HAPPENED WHILE DRIVING, THE OUTCOME COULD HAVE BEEN TRAGIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191473March 25, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE VEHICLE DOWNSHIFTED INTO FIRST GEAR WITHOUT WARNING MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO GORDIE BOUCHER FORD LINCOLN OF WEST BEND (3021 W WASHINGTON ST, WEST BEND, WI 53095) WHERE THEY REPROGRAMMED THE POWER CONTROL MODULE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191493March 25, 2019
SERVICE BRAKES
A ADVANCE TRACK AND BRAKE SERVICE LIGHT CAME ON. AFTER A DEALERSHIP INSPECTION I WAS INFORMED THE PRESSURE TRANSDUCER IS SHOWING OVER 200 PSI WHEN NO BRAKE IS APPLIED. DEALERSHIP SAYS IT NEEDS A NEW HCU. 1500$ COST FOR A HCU THIS IS UNSAT A PERSON SHOULD NOT HAVE TO WORRY ABOUT BRAKES GOING OUT OVERNIGHT LIKE I WAS INFORMED COULD HAPPEN. THIS SHOULD BE FIXED WITH A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191040March 23, 2019
VISIBILITY/WIPER
MINE JUST HAPPENED LAST WEEK. SAME THING, I LIVE IN PA AND IT HAS BEEN COLD HERE IN THE MORNINGS AND I USE MY AUTO-START. I GOT IN TO GO TO WORK AND STARTED DOWN THE ROAD AND WENT TO PUT THE REAR DEFROST ON AND THE LIGHT WOULD NOT COME ON SHOWING THAT IT WAS WORKING. I DEPRESSED THE BUTTON SEVERAL TIMES BUT NO LIGHT. IT'S DARK WHEN I HEAD INTO TO WORK SO I COULD NOT SEE THE BACK WINDOW VERY GOOD. AFTER WORK I LEFT TO GO HOME AND AGAIN WENT TO DEPRESS THE REAR DEFROSTER BUTTON AND IT WOULDN'T COME ON. WHEN I LOOKED IN THE REAR VIEW MIRROR, I COULD SEE THAT THE DRIVERS SIDE PORTION OF MY REAR WINDOW WAS SHATTERED. IT WAS STILL IN PLACE BUT THERE WAS A MILLION FRACTURED PIECES I'M ASSUMING BEING HELD IN PLACE BY THE TINT FILM. WITH THE WINDOW STILL IN PLACE I COULD CLEARLY SEE THAT IT HAD NOT BEEN HIT BY ANYTHING. THERE WERE NO MARKINGS ON THE OUTSIDE OF THE FILM AS IT WAS STILL IN ONE PIECE. IF YOU GO TO THE FORD AUTHORITY SITE THERE ARE HUNDREDS IF NOT THOUSANDS OF THESE OCCURRENCES. FORD SHOULD TAKE RESPONSIBILITY FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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