Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11203738April 25, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE POWER TRAIN. KENDALL FORD OF WASILLA (2701 E MOUNTAIN VILLAGE DR, WASILLA, AK 99654) WAS CONTACTED AND STATED THAT THE PARTS FOR THE REPAIR WOULD NOT BE AVAILABLE UNTIL JUNE OF 2019. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE DOWNSHIFTED INTO FIRST GEAR INDEPENDENTLY. THE FAILURE MILEAGE WAS 109,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202840April 22, 2019
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE OPERATING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING AREA. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN); HOWEVER, THE RECALL NOTICE STATED THAT THERE WAS NO REMEDY YET. THE MANUFACTURER WAS NOTIFIED. THE CONTACT FELT THAT THE MANUFACTURER HAD NOT PROVIDED A SOLUTION OTHER THAN REPLACING THE SAME OEM RACK AND PINION PART THAT COULD FAIL AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 69,542.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202945April 22, 2019
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, AIR BAGS
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A CLICKING NOISE EMERGING FROM THE FUSE BOX INSIDE THE CABIN. THE VEHICLE LOST ALL ELECTRICAL CAPABILITY AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197368April 19, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT CALLED HENRY CURTIS FORD AT 707-769-2310 (LOCATED AT 1120 AUTO CENTER DR, PETALUMA, CA 94952) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197248April 18, 2019
POWER TRAIN
ONE OF THE CURRENT RECALL ISSUES. AT ANY SPEED TRANSMISSION SHIFTS FROM WHATEVER GEAR IT'S IN TO 1ST GEAR. HAPPENED TO ME AT 70MPH. FORD IS AWARE ISSUE. WILL NOT HAVE A FIX FOR 2 TO 3 MONTHS. THEY STILL RECOMMEND DRIVING VEHICLE EVEN THOUGH AT ANY TIME THIS COULD HAPPEN. THEY OFFER NO RENTAL OR LOANER SUPPORT. IF YOU KEEP DRIVING VEHICLE THIS WAY IT WILL ALSO RUIN TRANSMISSION BUT THEY WILL NOT FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196862April 17, 2019
UNKNOWN OR OTHER
THE TRANSMITION WHEN DRIVING WILL SUDDENLY SHIFT DOWN TO 1ST GEAR THEN 2ND GEAR. IT WILL GET STUCK ON 2ND GEAR. THIS HAPPENED 3 TIMES TO MY VEHICLE. 1ST TIME WAS AT TRAFFIC LIGHT ACCELERATE THEN SUDDENLY IT SHIFTED DOWN FROM 5TH TO 1ST AND 2ND. AT THE SAME DAY I WAS DRIVING ON A HIGHWAY AND THE TRUCK SHFITED DOWN FROM 5TH GEAR SO FAST I THOUGHT I GOT HIT BY A CAR. I HAD 2 MORE DANGEROUS INCIDENTS. THE SECOND ONE WAS IN MOTION GOING ABOUT 60 MPH. THE THIRD ONE WAS IN MOTION GOING ABOUT 30 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196955April 17, 2019
STEERING
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL BECAME VERY LOOSE AND STARTED TO MOVE TO THE RIGHT AND LEFT ON ITS OWN. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO SUMMERVILLE FORD (9700 DORCHESTER RD, SUMMERVILLE, SC 29485) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,880. *TT CONSUMER STATED THE STEERING DID NOT BECOME VERY LOOSE, IT TURNED THE WHEELS AND TIRE TO THE LEFT AND RIGHT. EVEN AFTER PARKING AND PUTTING THE TRUCK IN PARK, WITH THE ENGINE RUNNING, I GOT OUT AND WENT TO THE FRONT OF THE VEHICLE AND WATCHED THE FRONT WHEELS TURN TO THE RIGHT AND THEN TO THE LEFT, WITHOUT ANYONE IN VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196981April 17, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 70 MPH, THE VEHICLE SPONTANEOUSLY DOWNSHIFTED INTO FIRST GEAR AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS, MO 63127, (314) 843-4431) AND WAS INFORMED THAT DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 208,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197022April 17, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE GEARS SHIFTED ON THEIR OWN. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE POWER TRAIN. PAUL CLARK FORD (464046 FL-200, YULEE, FL 32097) WAS CONTACTED AND STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL JUNE OF 2019. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE; HOWEVER, NHTSA STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE FAILURE MILEAGE WAS 117,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196207April 15, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 45 MPH, THE TACHOMETER WENT FROM 1200 RPMS TO 3500 RPMS. THE VEHICLE THEN DOWNSHIFTED TO 15 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY FOR SEVEN MONTHS AND WORSENED OVER TIME. THE VEHICLE WAS TAKEN TO CLASSIC FORD/LINCOLN (8540 TYLER BLVD, MENTOR, OH 44060) WHERE IT WAS DETERMINED THAT THE REMEDY WAS NOT AVAILABLE. THE DEALER INFORMED THE CONTACT TO CONTINUE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS 17396519. THE APPROXIMATE FAILURE MILEAGE WAS 154,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196447April 15, 2019
POWER TRAIN
WAS DRIVING MY ECO BOOST WHILE TOWING A 26 FOOT TRAVEL TRAILER AND WHILE IN 4TH GEAR TRUCK INSTANTLY AND WITHOUT WARNING SHIFTED INTO 1ST GEAR CAUSING RPMS TO BE DANGEROUSLY HIGH. THE TRUCK/TRAILER COMBO INSTANTLY SLOWED AND TRUCK WOULD NOT ,AUTOMATICALLY OR MANUALLY, SHIFT OUT OF FIRST GEAR. WE CONTINUED DRIVING IN FIRST GEAR FOR A SHORT DISTANCE WHEN WE SMELLED TRANSMISSION FLUID. WE STOPPED THE TRUCK TO INVESTIGATE AND FOUND OUR TRANSMISSION LINE HAD BUSTED WHICH LEAKED FLUID ALL OVER THE ROAD. WE HAD TRUCK TOWED TO LOCAL FORD DEALERSHIP WHO TOLD US THAT THE TRANSMISSION SHIFTING ISSUE IS RELATED TO A CURRENT RECALL BUT FORD HAS NOT ISSUED A FIX FOR THE RECALL. THE DEALER THEN CHARGED ME $568.21 TO FIX THE TRANSMISSION LINE STATING THAT FORD HAS NOT INCLUDED THE TRANSMISSION LINE FIX IN THEIR RELATED RECALL. FORD IS REFUSING TO PAY ASSOCIATED TOWING EXPENSES, AS WELL. I CALLED FORD CUSTOMER RELATIONS TO LODGE A COMPLAINT REGARDING THIS ISSUE AND WAS TOLD THE DEALER MAKES FINAL DECISIONS. CASE ID # CAS-17653886. FORD TELLS ME I NEED TO CONTINUE TO DRIVE THIS TRUCK KNOWING THERE IS A TRANSMISSION ISSUE UNTIL FORD RELEASES A FIX FOR THESE TRANSMISSIONS. I FEEL IT IS COMPLETELY UNSAFE TO DRIVE KNOWING THIS COULD HAPPEN AT ANY GIVEN MOMENT WHILE DRIVING AND ESPECIALLY FOR A TRUCK THAT IS ALREADY KNOWN TO HAVE HAD THIS HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195865April 12, 2019
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
VEHICLE ALWAYS IN MOTION, APPEARS TO LOSE POWER, WRENCH LIGHT COMES ON, ODOMETER HAS DASH LINES, SPEEDOMETER FALLS TO 0, AND OTHER MPG DIGITAL SENSORS, DISTANCE TO EMPTY SENSOR AND AIR BAG FAILURE ALL HAPPEN SIMULTANEOUSLY. OCCASIONALLY THE TRUCK SEEMS TO HAVE POWER LOSS AT LOWER SPEEDS. TACHOMETER CONTINUES TO WORK. A FEW TIMES SHUTTING IGNITION OFF AND TURNING ON AGAIN ALL GOES BACK TO NORMAL. RECENTLY HAD RECALL SOFTWARE UPGRADE COMPLETED BUT THE PROBLEM OCCURRED JUST 4 DAYS LATER AS I WAS TURNING ONTO FREEWAY. BEFORE THE RECALL WORK WAS DONE I TOOK VEHICLE TO LOCAL SHOP I TRUST, THERE WERE MULTIPLE CODES FOUND. I HAD THE SERVICE TECH I HAD CLEAR THE CODES. ALL INCIDENTS HAVE OCCURRED AT SPEEDS LESS THAN 30. ALL SEEM TO BE ASSOCIATED WITH LOSS OF POWER AND NOISE FROM TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195657April 11, 2019
ENGINE
TIMING CHAIN STRETCH DUE TO DESIGN FLAW. $3200 QUOTE FROM FORD FOR A FIX. TIMING CHAIN RATTLE ON STARTUP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195531April 11, 2019
WHEELS
I WAS DRIVING DOWN THE ROAD( SPEED LIMIT OF 40 MPH) AND MY SPARE TIRE BROKE FREE FROM UNDER THE BED OF THE TRUCK!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195616April 11, 2019
ENGINE
AT APPROXIMATELY 60,000 MILES MY TRUCK WOULD OCCASIONALLY MAKE A RATTLING SOUND IMMEDIATELY AFTER STARTING THE ENGINE. OVER TIME IT GOT WORSE, I TOOK IT TO A MECHANIC AND HE TOLD ME IT WAS PROBABLY A LOSE COVER, OR A COMPONENT SUCH AS A WATER PUMP WAS FAILING AND IT WOULD BE HARD TO KNOW WHICH ONE IT WAS UNTIL IT FAILED COMPLETELY. SO I CONTINUED TO DRIVE THE VEHICLE. TIME PASSED, MILAGE WENT UP AND THE PROBLEM GOT WORSE. I STARTED RESEARCHING THE ISSUE MYSELF AND REALIZED IT WAS THE TIMING CHAIN AND PHAZERS. THIS COULD POTENTIALLY CAUSE ENGINE FAILURE AND IF IT HAPPENS AT THE WRONG TIME COULD CAUSE AN ACCIDENT. THIS IS A VERY COMMON PROBLEM WITH THE ECOBOOST TRUCK FROM 2011-2016 MODELS AND IT TYPICALLY HAPPENS VERY EARLY IN THE VEHICLES LIFE(AROUND 50K MILES). APPARENTLY IT IS DUE TO THE EXCESSIVELY LONG TIMING CHAIN AND WEAK PHAZERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194875April 9, 2019
UNKNOWN OR OTHER
DOOR LOCKS AND WILL NOT UNLOCK, UNLOCKS ON ITS ON AT VARIOUS TIMES STAYS LOCKED ON ITS OWN AT VARIOUS TIMES, CAN NOT MANUALLY UNLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195019April 9, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
AS REPORTED BY HUNDREDS OF OTHER USERS, A FAULTY REAR DEFROSTER HAS CAUSED THE REAR WINDSHIELD TO SPONTANEOUSLY SHATTERED AND GOT PIECES IN THE REAR SEAT. LUCKILY I WAS PARKED AT MY WORK PARKING LOT, AND THERE WAS NO CHILD IN THE BACKSEAT. THERE NEEDS TO BE A RECALL OR A FIX FOR THIS. AS WELL AS REIMBURSEMENT FOR MY WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193972April 5, 2019
UNKNOWN OR OTHER
RECALL BEEN FIXED BUT ITS STILL SHOWS AS OPENED IN THE SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194203April 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). WHILE DRIVING, THE TRANSMISSION SUDDENLY DOWNSHIFTED INTO A LOWER GEAR THREE TIMES IN ONE DAY. JORDAN FORD (609 E JEFFERSON BLVD, MISHAWAKA, IN 46545, (574) 259-1981) STATED THAT THE RECALL REMEDY WOULD NOT BE READY UNTIL APPROXIMATELY JUNE OF 2019. ANOTHER DEALER (ZEIGLER FORD LINCOLN ELKHART, 2525 BYPASS RD, ELKHART, IN 46514, (574) 294-1563) STATED THAT THEY COULD NOT PERFORM THE RECALL REPAIR. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY DID NOT HAVE THE SOFTWARE UPDATE TO REPAIR THE TRANSMISSION AND THE REMEDY WOULD NOT BE AVAILABLE UNTIL APPROXIMATELY JUNE OF 2019. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193755April 4, 2019
VEHICLE SPEED CONTROL, STEERING, WHEELS
ON 4/2/19 WHILE DRIVING AT APPROX. 50 MPH, ALL AT ONCE, THE SPEEDOMETER DROPPED TO 0, AIR BAG LIGHT CAME ON, AND THE TRUCK STARTED RUNNING AN IDLING ROUGH. WHEN WE GOT TO OUR DESTINATION WE WERE PLANNING ON CALLING ON SOMEONE TO PICK US UP. WE STARTED THE TRUCK TO MOVE IT OUT OF THE WAY, AND IT WAS BACK TO NORMAL. WE DROVE HOME NO PROBLEMS. I DROVE THE TRUCK TO WORK THE VERY NEXT DAY, 10 MINUTES AWAY, RAN ERRANDS, ABOUT 30 MINUTES DRIVING, AND WENT BACK TO WORK. STILL NO PROBLEMS. AS I WAS GETTING READY TO LEAVE WORK, I HADN'T BEEN DRIVING BUT A FEW MINUTES, THEN THE TRUCK ALL OF SUDDEN DOWNSHIFTED TO FIRST GEAR. I ALMOST LOST CONTROL. I WAS UP TO ABOUT 45 MPH AT THIS POINT. THE BACK END OF THE TRUCK KEPT SLIDING UNTIL IT FINALLY SLOWED DOWN. LUCKILY I LIVE IN A SMALL TOWN WITH NOT A LOT OF TRAFFIC. I AM NOT GOING TO ATTEMPT TO DRIVE IT AGAIN UNTIL OUT LOCAL DEALERSHIP CHECKS IT OUT. I CALLED THE DEALERSHIP AND THEY HAVE ADVISED US TO BRING IT THERE ON MONDAY APRIL 8TH, AND LEAVE IT WITH THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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