Ford F-150 Complaints (2015)

1,746 consumer complaints on file.

#11115612August 3, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES FAILED AND THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN ATTEMPTING TO STOP THE VEHICLE. THE MESSAGE "BRAKE FLUID LOW" LATER DISPLAYED ON THE INSTRUMENT PANEL. UPON INSPECTION, IT WAS DISCOVERED THAT THE BRAKE FLUID RESERVOIR WAS EMPTY. AFTER REFILLING THE BRAKE FLUID RESERVOIR WITH BRAKE FLUID, THE BRAKES CONTINUED TO MALFUNCTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PEARSON FORD, 10650 NORTH MICHIGAN RD, ZIONSVILLE, IN, 317-873-3333) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE BOOSTER WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 58,000. *TT UPDATED 10/15/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115484August 2, 2018
VEHICLE SPEED CONTROL
THE ELECTRONIC THROTTLE BODY FAILED PREMATURELY ON MY FORD F150, CAUSING THE VEHICLE TO LOSE THE ABILITY TO ACCELERATE AND SUBSEQUENTLY GO INTO LIMP MODE WHILE TRAVELING AT NORMAL SPEEDS (HAS HAPPENED 4 TIMES BETWEEN 35 AND 50 MPH). THIS CAUSES A VERY DANGEROUS SITUATION TRYING TO GET OUT OF TRAFFIC AND TO THE SIDE OF THE ROAD, AS WELL AS POTENTIAL LOSS OF CONTROL AND HANDLING. A FORD DEALER ATTEMPTED TO DIAGNOSE THE PROBLEM AFTER 3 INCIDENTS, BUT WAS UNSUCCESSFUL AND TOLD ME THE PROBLEM MAY BE THE THROTTLE BODY (BUT THEY DID NOT REPLACE IT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114908July 31, 2018
STRUCTURE:BODY
FORDS RECALL # 17S33 NHTSA RECALL # 17V652 THREE DIFFERENT TIMES LAST FALL I COULD NOT CLOSE MY PASSENGER REAR DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114052July 27, 2018
STEERING
POWER STEERING ASSIST FAILURE. LOSS OF ASSISTED POWER STEERING CAUSING EXTREMELY, DANGEROUS STEERING SITUATION. MILEAGE, ONLY 56,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114174July 27, 2018
STEERING
WHILE DRIVING 70 MPH WITH MY CRUISE CONTROL ON A SMOOTH, LEVEL HWY MY CRUISE CONTROL CUT OFF ABRUPTLY CAUSING AN ALARM TO SOUND AND A NOTICE TO SERVICE ADV TRAC CAME UP ON MY SCREEN. AT THAT MOMENT I ALSO DISCOVERED MY POWER STEERING HAD FAILED CAUSING THE TRUCK TO BECOME VERY DIFFICULT TO STEER. THE RAPID DECELERATION CAUSED THE CAR BEHIND ME TO HAVE TO BRAKE HARD AND GET ON THE SHOULDER. LUCKILY THERE WAS NO ACCIDENT. I DROVE THE TRUCK HOME AND CALLED MY FORD DEALER THE NEXT MORNING AND CONSEQUENTLY TOOK THE CAR TO THEM. I WAS INFORMED LATER THAT MORNING THAT I HAD HAD A CATASTROPHIC STEERING FAILURE AND THAT MY COMPLETE ELECTRONIC POWER STEERING ASSIST (EPSA) WOULD HAVE TO BE REPLACED TO THE TUNE OF ABOUT $2,000. THE TRUCK WAS DELIVERED NEW IN JAN OF 2016 ONLY HAS 45,000 MILES ON IT AND I DOUBT HAS EVER BEEN OFF OF PAVED ROADS . I HAD NO CHOICE BUT TO HAVE IT REPAIRED AND PAY THE BILL. I CONTACTED FORD TO SEE IF I COULD GET SOME HELP AND BASICALLY GOT A VERY WEAK RESPONSE AND OF COURSE NO ACTION. THIS FAILURE OCCURRED WITH ABSOLUTELY NO WARNING WHATSOEVER AND HAD IT HAPPENED IN TRAFFIC OR IN A MORE HAZARDOUS SITUATION WITH A PHYSICALLY WEAKER DRIVER AT THE WHEEL THERE WOULD HAVE ALMOST CERTAINLY BEEN A BAD ACCIDENT. AFTER DOING SOME SEARCHING I FIND THAT THIS IS NOT AN UNHEARD OF INCIDENT AND BASED ON MY RESEARCH WOULD BET FORD IS AWARE OF THIS PROBLEM. AT THIS POINT I'M ASHAMED THAT I HAVE PUT SO MUCH FAITH IN FORD AND THEIR PRODUCTS IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113635July 25, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THERE IS AN EXISTING ADAPTIVE CRUISE CONTROL SAFETY RECALL OPEN FOR THIS YEAR, MAKE, AND MODEL, BUT MY TRUCK ALSO EXPERIENCES THE EXACT SAME ISSUES DESCRIBED BY FORD ON THEIR OWN SITE EVERY TIME I USE THE ADAPTIVE CRUISE CONTROL: HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2015/09/30/FORD-ISSUES-FIVE-SAFETY-RECALLS-AND-ONE-SAFETY-COMPLIANCE-RECALL.HTML I'M SURE THAT THE EXISTING SAFETY RECALL NEEDS TO BE EXPANDED TO ADDITIONAL VINS WITHIN THE F-150 RANGE OF VEHICLES. IT IS EXTREMELY DANGEROUS IN THE WAY IT CURRENTLY OPERATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113505July 25, 2018
UNKNOWN OR OTHER
ONLY 53,00 MILES ON IT . WHEN I TURN KEY TO START IT, IT WHIRLS, I TURN IT TO OFF POSITION & THEN IT USUALLY WILL GO AHEAD & START. WHAT CAN BE WRONG WITH THAT LOW MILEAGE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113509July 25, 2018
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIRS. THE DEALER (BLUEBONNET FORD LINCOLN, 351 N INTERSTATE FRONTAGE ROAD, NEW BRAUNFELS, TX 78130) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113305July 24, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING 10 MPH DOWN A HILL, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (PHIL LONG MOTOR CITY, 1212 MOTOR CITY DR., COLORADO SPRINGS, CO 80905, (888)-701-7494) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO ACTION WAS TAKEN. THE FAILURE MILEAGE WAS 44,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112969July 23, 2018
SERVICE BRAKES
ON JULY 21, 2018 WHILE DRIVING HOME FROM LAKE RAY ROBERTS AT 10:30 PM A LOW FLUID LEVEL WARNING APPEARED ON THE CONSOLE OF MY 2015 F-150 TRUCK. THE WARNING WAS SHORTLY FOLLOWED WITH TOTAL BRAKE SYSTEM FAILURE. AFTER FURTHER INSPECTION THE FLUID FROM THE BRAKE MASTER CYLINDER HAD DRAINED INTO THE BRAKE BOOSTER. THIS RESULTED IN TOTAL LOSS OF HYDRAULIC BRAKES AND A REQUIREMENT TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112970July 23, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT WAS ABLE TO SAFELY STOP THE VEHICLE BY LETTING IT COAST TO A STOP. ALSO, THE BRAKE FLUID LOW WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO I-77 FORD (3315 CHARLESTON RD, RIPLEY, WV) WHERE IT WAS DIAGNOSED THAT THE SEALANT FAILED IN THE BOOSTER CYLINDER AND BOTH THE MASTER CYLINDER AND BOOSTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. *TT CONSUMER STATED SINCE THE BRAKE FAILURE ON 7/10/18 AND COMPLETED REPAIRS ON 7/17/18. ALSO, SINCE AN I77 MECHANIC TOLD ME THAT I MAY LOSE THE CATALYTIC CONVERTERS BECAUSE THE BRAKE FLUID WENT THRU THEM, I TRADED THE TRUCK ON 7/28/18. UPDATED 10/15/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113075July 23, 2018
VISIBILITY/WIPER
PULLING INTO MY DRIVEWAY MY POWER SLIDING BACK WINDOW EXPLODED AND SHATTERED. THE REAR DEFROST WAS NOT ON AND THERE WAS NO IMPACT OR DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113155July 23, 2018
SERVICE BRAKES, ENGINE
BRAKES WENT OUT WHILE DRIVING. BRAKE FLUID KEEPS DISAPPEARING. BRAKE FLUID HAS LEAKED INTO THE INTAKE AND CAUSED MASSIVE AMOUNTS OF SMOKE FROM THE EXHAUST, THE MASTER CYLINDER FAILED AT ONLY 42K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112504July 19, 2018
SERVICE BRAKES
WHILE TRYING TO STOP AT A BUSY INTERSECTION MY BRAKES COMPLETELY FAILED. SECONDS LATER I NOTICED A BRAKE FLUID WARNING LIGHT. UPON INVESTIGATION, BRAKE FLUID WAS VERY LOW. ADDED MORE FLUID TO CORRECT THE ISSUE, ONLY TO BE IN THE SAME SITUATION A FEW MILES DOWN THE ROAD. FORD CUSTOMER SERVICE HAS BEEN VERY UNHELPFUL. PARTS AGENTS HUNG UP ON ME, AND NO GUIDANCE AS TO WHERE I CAN FIND REPLACEMENT PARTS. VEHICLE IS CURRENTLY PARKED AND CAN'T BE DRIVEN UNTIL FIXED. I BOUGHT AFTERMARKET PARTS AND HAVE TO MISS DAYS OF WORK AND PAY FOR A RENTAL. THERE IS ONLY 68K MILES ON THE TRUCK AND 3 YEARS OLD. FORD KNOWS ABOUT THIS AND HAS NOT ISSUED ANY RECALLS. I HOPE THIS IS ADDRESSED BEFORE SOMEONE IS SERIOUSLY INJURED OR DIES. THEY ARE NOT WILLING TO TALK ABOUT IT ON THEIR CHAT LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112331July 19, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE THE VEHICLE WAS ENGAGED IN PARK, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. IN ADDITION, THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT BRAKE FLUID WAS ADDED TO THE VEHICLE; HOWEVER, THE BRAKE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO J.C. LEWIS FORD (9505 ABERCORN ST, SAVANNAH, GA 31406, (912) 216-2918) WHERE THE MASTER CYLINDER, BOOSTER VACUUM VALVES, VACUUM LINES, AND STOP LAMP SWITCH WERE REPLACED. IN ADDITION, THE BRAKE SYSTEM WAS FLUSHED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 54,989. *TT UPDATED 10/15/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112445July 19, 2018
SERVICE BRAKES
WHILE TOWING A TRAILER AT APPROXIMATELY 15 MPH ON A CITY STREET AND SLOWING (BRAKING), THE FRONT BRAKES ON THE F-150 CEASED TO WORK AND THE VEHICLE DASH DISPLAYED A WARNING THERE WAS LOW BRAKE FLUID. FORTUNATELY THERE WAS NO COLLISION AS THIS WAS NOT A PANIC STOP SITUATION, THE REAR BRAKES OF THE VEHICLE WORKED, AND THERE WERE TRAILER BRAKES TO STOP THE VEHICLE. UPON INSPECTION, THE MASTER BRAKE CYLINDER HAD FAILED AND CAUSED THE BRAKE FLUID TO LEAK INTO THE VACUUM (BRAKE) BOOSTER. THIS IS THE SAME FAILURE OUTLINED IN NHTSA RECALL 16V345000 COVERING 2013 TO 2014 F-150S. I BELIEVE THIS RECALL NEEDS TO BE EXPANDED TO 2015 VEHICLES AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112143July 18, 2018
SERVICE BRAKES
I EXPERIENCED TOTAL BRAKE FAILURE WHILE DRIVING. I WAS ABLE TO STOP WITH THE PARKING BRAKE. I CHECKED THE BRAKE FLUID RESERVOIR AND FOUND IT EMPTY. THERE WAS NOT A CRASH INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111445July 15, 2018
SERVICE BRAKES
DRIVING VEHICLE ON COUNTRY ROADS AT APPROXIMATELY 30MPH, A LOW BRAKE FLUID WARNING WAS OBSERVED. STOPPED VEHICLE AND CHECKED, FLUID WAS NEAR MIN FILL LINE IN RESERVOIR. TURNED AROUND TO RETURN HOME AND WITHIN LESS THAN 1 MILE ALL BRAKE FUNCTION CEASED AND UPON COASTING TO STOP, BRAKE FLUID RESERVOIR WAS CHECKED AGAIN AND FOUND EMPTY. CHECKED UNDER VEHICLE AND AT EACH BRAKE CYLINDER, FOUND NO INDICATION OF LEAKING. HAD TRUCK TOWED TO DEALER (TIMBER FORD, HAYWARD WI). THEY CONFIRMED THE ISSUE WAS AN INTERNAL LEAK OF BRAKE FLUID IN THE MASTER CYLINDER. REPLACED BRAKE MASTER CYCLINDER, BRAKE BOOSTER AND BRAKE VACUUM PUMP ASSEMBLY FOR $1000.76 VEHICLE HAD 59,663 MILES AT THE TIME OF SERVICE. I WAS ABLE TO MANAGE MY WAY BACK HOME USING DOWNSHIFTING AND EMERGENCY BRAKING, HOWEVER, THIS CONDITION WOULD HAVE BEEN VERY DANGEROUS IF I WOULD HAVE MADE IT ANOTHER MILE FURTHER AND BEEN ON THE HIGHWAY AT HIGH SPEED AND MORE TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110932July 12, 2018
WHEELS
I WAS DRIVING ON 680 AND WITHOUT WARNING MY FRONT DRIVER SIDE TIRE FELL OFF. IT FELT LIKE A FLAT TIRE AND AS I WAS PULLING OVER THE TIRE WENT FLYING. NEW TRUCK UNDER WARRANTY 500$ MONTHLY PAYMENTS, THIS SHOULD NOT HAPPEN. I DROVE TRUCK FROM WI TO CA. HAD FORD INSPECT THE VEHICLE, THEY KNEW IT WAS NOT SAFE SAID IT WAS AND LET ME DRIVE IT AWAY 2600 MILES LATER TIRE PROBLEM HAPPENS. I TOOK IT BACK TO FORD FOR REPAIR, THEY REPLACED ALL LUG NUTS FROM CLOSED CAP TO OPEN FACE, I ASKED ABOUT LUG NUT CLASS ACTION LAWSUIT ANT THEY HAD NO COMMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110443July 10, 2018
SERVICE BRAKES
ON THE MORNING OF JULY 6, 2018, WHILE DRIVING FROM SWAN VALLEY, ID TO IDAHO FALLS, ID I EXPERIENCED COMPLETE BRAKE FAILURE. THE WARNING LIGHT INDICATED LOW BRAKE FAILURE. I THOUGHT THAT I NEEDED TO ADD BRAKE FLUID AND HAD NO IDEA THAT I DID NOT HAVE ANY BRAKES. WHEN I TRIED TO SLOW DOWN, THE BRAKE PETAL WENT TO THE FLOORBOARD. I WAS SHOCKED AT THAT TIME. I PUT THE GEAR SHIFT INTO M AND DOWNSHIFTED FROM ABOUT 60 MPH TO A SAFER SPEED. I HAD TO DRIVE 30 MILES TO THE NEAREST DEALERSHIP FOR DIAGNOSIS AND REPAIR. I HAD TO USE THE EMERGENCY BRAKE AT LEAST 5 OR 6 TIMES TO SLOW THE VEHICLE TO A STOP. MOST OF THE 30 MILES WAS ON A TWO LANE US HIGHWAY 26. IN ORDER TO DEAL WITH LESS STOP AND GO SITUATIONS, I DROVE ON HIGHWAY 49 TO US 20 TO COMPLETE BY DRIVE TO BROADWAY FORD ON BROADWAY IN IDAHO FALLS. I WAS ABLE TO CAREFULLY DRIVE TO THE DEALERSHIP AND THEY SAID THEY KNOW OF SIMILAR FAILURES AND IT INVOLVED THE MASTER CYLINDER AND A BOOSTER. THE REPRESENTATIVE SAID THAT THEIR WAS A RECALL ON THE 2013 AND 2014 MODELS, BUT NOT ON THE 2015 AS OF YET. FROM A PERSONAL NOTE IF MY WIFE HAD BEEN DRIVING THE TRUCK I AM CONFIDENT THEIR WOULD HAVE BEEN AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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