Ford F-150 Complaints (2021)

996 consumer complaints on file.

#11436751October 14, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
Driving down a steep mountain road when a passing vehicle tripped the pre collision alarm while vehicle was being braked. The ABS, Traction Control, Brake, and just about all other visual alarms went off and the vehicle lost the brakes. the emergency brake would come on and lock up the rear tires then release rendering the vehicle unable to stop going down the steep road. Vehicle came close to crashing into other vehicles multiple times while trying to come to a stop. Vehicle was brought to a Ford dealership where the issue was verified. Dealer noted no recalls or TSB's on this vehicle. Dealer cleared the faults and test drove the vehicle and said the issue is now gone. Vehicle was in the process of being driven home when another vehicle in front slowed and tripped the pre collision sensor again and again all alarms came on and the brakes were lost. The vehicle in front was almost collided with. Contacted Ford customer service to report the issue. Ford cs said to tow the vehicle to an authorized ford dealership and call back to open a case file. Vehicle is currently at a Ford dealership awaiting service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435931October 7, 2021
SERVICE BRAKES, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
when connecting my truck to a know working trailer the truck would not enable the trailer brakes. tried different vehicle and the brakes work fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435927October 7, 2021
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated while driving 40 MPH, the vehicle shuddered and jerked forward. There were no warning lights illuminated. The contact continued driving to his residence. The failure recurred several times. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that there was a communication error between the gear shifter and the transmission causing the transmission to not know what gear the vehicle was in. The dealer informed the contact that there was no fix for the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434695September 28, 2021
SERVICE BRAKES
I make a panic stop with my 5,000 lb boat, ABS light came on break light came on flashing warning light said to inspect brakes. Moved truck and found I had only partial breaking, carefully drove home with partial breaking.. At home all lights went out and brakes worked fine. Took to dealer they said a sensor went bad and they ordered part will be here in a few days. Truck only has 7500 miles on it, replacing a sensor does not fix the problem of a sensor that can at any time go bad again. This is a major design flaw similar to the original 121 brakes on trucks. This is going to get someone killed . There is no reason to install a sensor that can disable any part of the breaking system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434627September 28, 2021
SERVICE BRAKES, SEAT BELTS, STEERING
I was pulling into my spot at work and the power steering assist light and pre collision assist lights cam on along with advance trac. At this point I had no power steering. Luckily I was basically stopped. I cycled the key on and off twice and it finally went back to normal. Then later that same day I started the truck up and proceeded to leave from work and the seatbelt restraint light, abs system, and tpms stopped working and I was notified of the faults via ford pass. The lights then went away right after. I have a service apt 9/29 at the dealer to see what is going on but I’d like to get this documented in case it becomes a recurring issue. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434596September 27, 2021
UNKNOWN OR OTHER
I was standing next to my vehicle, which was parked and had not been driven for 2 days, and the rear windshield exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434392September 26, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
On multiple occasions my ABS system doesn’t work (no collision assist fault and ABS fault comes on). Brakes don’t work without great force when this happens. Ford service saw the errors in history but said couldn’t fix / find current issue. This is intermittent so active fault lights and issue come and go. Dangerous condition that Ford isn’t addressing!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433893September 21, 2021
SERVICE BRAKES, HYDRAULIC:FLUID
The contact owns a 2021 Ford F-150. The contact stated that from the time the vehicle was delivered to him, the brake pedal had been making abnormal loud clicking sounds when depressed. The contact also stated that the brake booster had been making abnormal sounds whenever he depressed the brake pedal. The contact stated that the failures would occur while driving above 15-20 MPH. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the brake pedal needed to be replaced. The contact stated that the vehicle was repaired however, the failure persisted. The vehicle was taken back to the same dealer who diagnosed that the brake booster assembly needed to be replaced. The vehicle was repaired; however, the failure had been reoccurring while driving. The vehicle was taken back to the same dealer who informed the contact that they could not determine the cause of the failure. The contact referenced NHTSA Campaign Number: 21V533000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433497September 19, 2021
UNKNOWN OR OTHER
On September17. 2021, on my way to work my vehicle suddenly accelerated as I was merging into highway traffic in a construction zone. I repeatedly applied hard pressure to the brake pedal. Each time I released pressure, the vehicle surged ahead and immediately reached high speeds. After several attempts to regain control of my vehicle, I finally reached an exit point in the construction zone, pulled over and turned off the ignition. I removed the key from the ignition and after 60 seconds, reinserted it. The engine rpms idled normally when I restarted the vehicle and I proceeded to my destination. Returning home that afternoon and while driving through a different construction zone - my vehicle for the second time in one day unexpectedly accelerated and ran "wide-open" with the foot off the gas pedal and hard braking being applied. I shifted to neutral and was able to pull off the expressway. This time, I shut off the vehicle, but didn't remove the key from the ignition. When I restarted the engine 30 seconds later - the truck immediately surged forward at full rpms. I plan to have this vehicle towed from my residence to my dealership and have not driven it since September 17, 2021. I do not use the cruise control option provided on this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431597September 3, 2021
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
While pulling a trailer, truck stops recognizing trailer brake connection without warning. Driver only notices truck brakes are no longer working because trailer is pushing truck while stopping. All other trailer connections, lights, turn signals, are working. When applying trailer brakes from truck controller, truck message says no trailer connected. This problem is intermittent and unpredictable. Sometimes it can be corrected by reconnecting 7 pin adapter but sometimes this does not work and the truck battery has to be disconnected and reconnected. Online forums show this to be a common problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430183August 23, 2021
VISIBILITY/WIPER
The front wipers failed to work properly. It is available for inspection, but scheduled to be fixed. We have actual video of it not working properly before it stopped working completely. Our safety was put at risk. We were driving on 94E in Montana when it started raining. The wipers were working and then suddenly stopped. We were doing 64mph and were passed by trucks which splashed more water on the windshield. Once it stopped raining we drove to the nearest Ford dealer - All American Ford - Glendive Montana where a Tech tried to help but was unable to resolve the issue. We had to stop driving for the night and wait for the storm to pass. We had 2 kids in the car and were trailering a 21ft camper. We nearly crashed after the trucks splashed water all over the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430055August 22, 2021
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The back up camera works intermittently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429984August 21, 2021
SUSPENSION, STRUCTURE:BODY
Vehicle was purchased new 06/08/2021. Since that time it has been back to the dealer 4 times with 3 being for repairs to the problem. There is a crunching / clanging sound every time a turn is made on an incline or decline. The vehicle has been inspected and gone over with body bolts loosened and re-tightened to factory specs to no solution. It was taken back again and now the dealer thinks it is something with the springs. The truck has been with the dealer a total or 27 days as of this date. ( 08-21-2021 ) and repair attempted 3 times. The dealer is not sure if springs are the problem, just chasing possibilities down. I have a loaner which myself and my wife heard the same noise starting. We feel unsafe with this vehicle and Ford seems to be passing the buck although the dealer rep believes it is time for a buy back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429868August 20, 2021
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Tow mirrors were provided by ford OEM ML3Z17696CA The side marker lights will not function on the new 2021 models due to inability to program them. Ford dealerships do not know how to program them. They said there is no official documentation on how to do this. This is a safety concern as these are large tow mirrors that extend far out on the sides of the vehicle. At night they require side marker lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429575August 18, 2021
ENGINE
I purchased the truck early 2021. After about 6500 miles, upon starting the vehicle a warning message to the effect of "Oil Level Low, Add Oil" appeared. After manually checking my oil dipstick, I found the oil level to be below the safe oil line. I promptly took the truck to the Ford Dealership in which I purchased it. The service technician informed me of one other case he has personally experienced where the PCV system was defective, allowing an excessive amount of oil to be consumed. Ford was unable to receive my vehicle for service for 1-2 weeks due to a full service schedule. It was at this point I attempted to go to a 3rd party vendor for an oil change. That vendor checked my oil level and confirmed the reading was below the safe oil line. They advised I return to Ford. Concern for my safety and the continued safe operation of the vehicle, I requested the 3rd party vendor to add a quart of oil. In the end, it took 2 quarts of oil to return the oil level to a safe operating zone. I then promptly returned to Ford and spoke to the service department manager. They will accomplish and oil change and return the vehicle to me to perform an oil consumption test over the course of approximately 1,000-1,500 miles, before returning to Ford for further evaluation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426192July 23, 2021
ELECTRICAL SYSTEM
Phantom dead battery truck died
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425772July 21, 2021
UNKNOWN OR OTHER
At random times the idle is very rough and the truck has stalled out 2 times at traffic lights. (Auto start) was disabled so it should not have turned off at all. If I give it just 100 more RPM it seems to be issue free.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425075July 16, 2021
UNKNOWN OR OTHER
2021 FORD F150. CONSUMER WRITES IN REGARDS TO WINDSHIELD SAFETY RECALL. THE CONSUMER REFERENCED RECALL 21S28/NHTSA RECALL 21V407. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE AND IT WAS UNKNOWN WHEN THE VEHICLE WOULD BECOME AVAILABLE. THE CONSUMER STATED THE DEALER DID NOT HAVE RENTAL VEHICLE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424095July 9, 2021
POWER TRAIN
Transmission in truck shudders and does not down shift in maneuvers required to avoid some near miss situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424001July 8, 2021
VISIBILITY/WIPER
This vehicle was purchased NEW from the dealer with this OPEN SAFETY RECALL. This is a violation of 49 USC 30120(i) Sale and delivery of un-remedied, recalled vehicles. The dealership told us in person on the date of purchase that there were NO open recalls on the vehicle, safety or otherwise. In the event of an accident this defect could pose harm not only to the occupants but innocent bystanders. This NEW vehicle was purchased for its safety and reliability, not to be exposed to risk and neglect. This dealership needs to be investigated for breaking federal regulations and exposing me, my family, as well as others, to unnecessary risk. There were at least two other customers whom the dealership was contacting to inform them of the recall AFTER they purchased their new vehicle. It is my opinion that there are likely many others as well. I have all the sale documentation for my vehicle ready to add to this complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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