Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11583557April 17, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Normal brakes fail. Only the emergency brake functions and locks up one of the rear tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582762April 13, 2024
SERVICE BRAKES
My family and I were driving to a local coffee shop when my dash went off with a low brake fluid warning, I pull over to check and it was bone dry. That pretty odd so I immediately start looking for leaks and discovered the passenger side rear brake line where it connects to the rubber hose and goes to the caliper has a MAJOR leak. I videoed the leak so show how bad it was and where it was leaking from. The rubber hose itself if fine the leak is coming from the metal part of the hose but unfortunately the way to fix the issue is by replacing the hose assembly and according to ford that part is a wearable item, so my extended warranty I paid for it does not cover it. I find it absurd and extremely dangerous that a three-year-old truck has a major brake fluid leak like that and Ford has been no help at all. I’ve spent all day on the phone with them arguing and they don’t seem to care. This is a major safety issue from a clearly faulty part from the manufacturer, and I don’t feel as though I should be responsible with the bill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582149April 10, 2024
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, there was an abnormal sound coming from the rear end of the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the hub nut was fractured. The dealer replaced the hub nut and the rear axle and informed the contact that the repair was temporary. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582114April 10, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
The vehicle will occasionally freeze on the infotainment splash screen. This prevents the rear view camera from activating when the vehicle is in reverse. Furthermore, the vehicle has already been serviced for a prior issue where the infotainment system (and rear view camera video) would momentarily freeze (1-4 seconds) when the camera was activated
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581441April 5, 2024
POWER TRAIN
High-speed highway travel this morning. Switched lanes and pressed accelerator; engine cut out. Seemed to be in no gear for 6-9 seconds before lurching into power again. Incident was very dangerous and forced a rapid slowing in fast lane affecting traffic behind me. This has happened 4 times in the past 8 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581295April 5, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford F-150. The contact stated that the brake power booster was emitting a hissing sound when the brake pedal was being depressed. The contact used an excessive amount of pressure to depress the brake pedal. The ABS warning light was illuminated but deactivated independently. The vehicle was taken to the dealer, but the cause of the failure was not determined. The dealer confirmed that the failure was related to NHTSA Campaign Number: 21V533000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581092April 4, 2024
POWER TRAIN, ELECTRICAL SYSTEM
2021 f150 POWERBOOST [XXX] Loss of engine power. Major electrical failure display on dash coast to a stop. Unable to restart, lock in park unable to be move from location. After 45 mins. of pushing restart button every 60 seconds get a restart, take to dealer unable to find problem.[XXX] Loss of engine power. Major electrical failure display on dash coast to a stop. Unable to restart, lock in park unable to be move from location. After 45 mins. of pushing restart button every 60 seconds get a restart. Notified dealer appt set for 20Jan2024 Special order pump was order for trans. {XXX] Truck was drop for the pump to be replace. [XXX] Dealership called, while the Tech was on a test drive, after the pump was installed, the Tech. had a Loss of engine power. Major electrical failure display on dash coast to a stop .Unable to restart , lock in park unable to be move from location. Dealer ship contacted Ford and and engineer has handle the repairs. The truck has been on the lot now for over 30days with now a needing a special order part on National back order. Have contacted Ford case # [XXX] with 2 attempts with no return phone calls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580841April 3, 2024
VISIBILITY/WIPER
My windshield wipers stopped working. It seems the wiper motor still kicks on and I can hear it move, but the wipers don’t move and are stuck. It’s almost as if the wipers are off track or something. Once my vehicle was stopped, I was able to move the wipers back down, but it won’t move after that. I can still hear the motor turning on though.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580759April 2, 2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2021 Ford F-150. The contact stated that while driving 65 MPH, several unknown warning lights were illuminated on the instrument panel and then turned off independently. The instrument panel then failed to operate as designed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580280March 31, 2024
ELECTRICAL SYSTEM
The on board generator auxiliary fails to work because of "ground fault". Complaint to dealer (McDonald Ford, Freeland, MI) who stated has been receiving numerous complaints of this failure but has no remedy nor direction from Ford. This has been a continuous problem for the last few months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579759March 27, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER, STRUCTURE:BODY
F150 is experiencing interior leaking from the windshield and other areas that Ford is unable to identify the cause. This can cause visibility issues and damage to electrical components resulting in a safety issue. The leaking causes the floor mats to be wet, which have also caused my foot to slip off the control petals. This could cause an accident. Ford is not able to identify the source, they were able to reproduce the leaks in the firewall but can't identify the source. Ford doesn't acknowledge this is a major issue and has only offered to caulk and seal in the most common areas. It was in the shop for four days March 25-27 and 22-23 2024. There are no warning issues just went floor mats and visible water on the interior of my windshield which I demonstrate to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579686March 27, 2024
EXTERIOR LIGHTING, LANE DEPARTURE: BLIND SPOT DETECTION
Tail lamp assembly both sides, allowing moisture within the lighting assembly potentially resulting in short circuit or fire if water comes in contact with electrical connections.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579685March 27, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
OBDii reader which connect to vehicle ECM reads perfectly independently, however when connected to a state emissions inspection machine, machine indicates no vehicle information available and results in failures due to ECM not responsive. Ford says it is a known issue but will not replace ecm unless recall is issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579681March 27, 2024
STRUCTURE:BODY
Tailgate periodically opens on its own
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579651March 27, 2024
POWER TRAIN
The recalls have been fixed!! Please update your records!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578452March 20, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Ford F-150. The contact stated that the vehicle failed the emissions test due to a gateway error. The vehicle was taken to an unknown dealer, where it was diagnosed that the gateway module needed to be reprogrammed to the latest software. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578260March 19, 2024
ENGINE, POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated that while her husband was driving 15-20 MPH, the gears locked up. The contact stated that the check engine warning light was illuminated. The vehicle was restarted, and the check engine warning light was flashing. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and offered to cover 70 percent of the cost of the repair. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577982March 18, 2024
EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING:TURN SIGNAL
The contact owns a 2021 Ford F-150. The contact stated that the taillight and signal lights were inoperable. There was water in the lower section of the taillight compartment when it rained or while the vehicle was taken to the car wash. The vehicle was taken to the local dealer, where it was determined that the taillights and signal lights needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573945February 26, 2024
INTERIOR LIGHTING, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
The contact owns a 2021 Ford F-150. The contact stated that the check engine warning light was illuminated, and the GPS was inoperable. Additionally, the interior lights failed to illuminate as needed. The contact stated that the battery had drained on three occasions. The contact replaced the battery. The vehicle was taken to the local dealer, where it was diagnosed that the backover prevention camera needed to be replaced. The vehicle was not repaired. The dealer informed the contact that the manufacturer had not been contacted. The failure mileage was approximately 5,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573874February 25, 2024
UNKNOWN OR OTHER
I stopped the vehicle in the street after turning wide to back in my driveway. The vehicle lunged forward like it was being pushed. It continued forward, up the curb, paused, then was pushed (moved forward) harder up the incline and into a pine tree. Significant Damage was to the front end. At no time did I accelerate. I was not in control of the car. It threw a message about parking assist on the dash. There were children on the street and I am glad it didn’t run into anyone. Yes you have my consent to check the vehicle data. I am going to file with ford as well. Even if car is fixed I’m afraid to drive it.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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