Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11601249July 11, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
My truck is currently experiencing a Front Camera Fault that is resulting the pre-collision warning/assist, adaptive/normal cruise control, and lane keeping warning/assist from operating as designed. Upon dealer inspection on 7/11/24 it is noted that TSB 23-2146 was issued to correct the issue by replacing cables and ultimately the image control camera and module resulting in thousands of dollars in repair costs of a known issue by Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598650July 3, 2024
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed and hauling a trailer, the brake lights became inoperable. No warning lights were illuminated. The vehicle was taken to a dealer. The vehicle was diagnosed; however, the cause of the failure was not yet determined. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597789June 30, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
After starting the vehicle at a motel in the morning, and backing out of the parking spot, I put the vehicle in drive and gave it a little bit of gas (wheel cranked to the left to finish turning out of the spot), and the vehicle rapidly accelerated across the parking lot. I hit the brakes and the vehicle stopped accelerating. I looked down to see the cruise control set to 15 Mph and crossed out (disengaged due to brake engagement). I never set the cruise control at that speed. To the best of my knowledge I never bumped any cruise control buttons that morning. To the best of my knowledge a software glitch caused cruise control to set and engage, from a stop, to an unsafe speed considering the circumstances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597555June 28, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
While driving the parking break activated. I was in the middle of the road with my newborn. I believe my truck should have been recalled since this is something that other F150 had. I took it to the Ford dealership and they said there was no active recall on this vehicle. So I had them check it since it’s such a high safety concern. And yes there was a default with the parking break system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596848June 26, 2024
POWER TRAIN, ELECTRICAL SYSTEM
While operating the vehicle, I shifted into park, using the console shifter. With no warning, the vehicle malfunctioned. The console shifter indicator light started blinking next to the "P" and it would not let me shift back into gear. I turned off the vehicle and tried to restart it in the hopes that it would clear the error. The vehicle engine would not start, and told me to shift the vehicle into park. I was unable to shift the gear into park or any gear. A tow truck driver came and we were able to force the vehicle into neutral for towing, but the vehicle's parking brake engaged and would not disengage. Every time we turned off the parking brake, it immediately turned itself back on. Thus, we could not push the vehicle into a better position for the tow truck to get the vehicle and the tow truck operator had to drag the vehicle with its back tires not turning. At the Ford dealership, a service employee inspected the vehicle and said there was no physical damage to any component and that some kind of electronics error had caused the fault. He said it was a known issue with F150 transmissions and that a Ford service bulletin indicated a 6-hour "module" reprogramming process was necessary to make the truck operable. He said that it could recur. I spoke to Ford customer service. A representative there confirmed that this is a known issue with F150 transmissions but that no recall had been made. She also stated that Ford did not know why it happens and that, even after being "reprogrammed", it could happen again. Based on my experience and discussions with Ford, the F150 can suddenly become inoperable and (because of the parking brake) immovable. Thankfully, the transmission error occurred for me in a safe location near my home. It could have been very dangerous had the vehicle become immovable in an unsafe location or far from home or help. I am concerned it will happen again. The vehicle is currently at the Ford dealership in Grand Ledge, MI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596954June 26, 2024
VISIBILITY/WIPER, SERVICE BRAKES, POWER TRAIN
I contacted a local Ford dealership: Hempstead Ford, 301 N Franklin St, Hempstead, NY 11550, (516) 363-1579 to perform multiple safety recalls issued by NHTSA. The service department refused to schedule me for service because I did not buy the vehicle from their dealership. I reported this to Ford Customer Relations and was told that they cannot force the dealership to service my vehicle. I believe this is illegal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596258June 24, 2024
VISIBILITY
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed during a rainstorm, the driver’s side windshield wiper detached from the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V163000 (Visibility). The dealer confirmed that the vehicle was not included in the recall. The manufacturer was made aware of the failure and also confirmed that the vehicle was not included in the recall. The failure mileage was approximately 58,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596087June 24, 2024
VISIBILITY/WIPER
Windshield wipers randomly stopped working. There is a recall for 2021 f150s, however my VIN is not included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595816June 21, 2024
POWER TRAIN, STRUCTURE
The contact owns a 2021 Ford F-150. The contact stated while his wife was driving at an undisclosed speed and while reversing, the contact stated that his wife heard an abnormal rubbing sound. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed with a fractured driveshaft. The vehicle remained at the dealer awaiting the repair. The contact related the failure with NHTSA Campaign Number: 21V986000 (Power Train, Structure) however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595766June 21, 2024
POWER TRAIN
The automatic 10 speed transmission 10R80 covered by TSB24-2176 will violently downshift or upshift causing passengers and contents of the vehicle to be thrown around the vehicle. This happens at random events, sometimes while accelerating, sometimes while decelerating, and without warning, which leads to violent decelerating and lurching on the road, which is a safety concern in heavy traffic. The transmission has been serviced 3 times by Ford of Homewood, twice under warranty and once out of warranty (60K powertrain) but there is no fix or remedy to repair this issue. I own several other identical 10 speed equipped trucks that operate fine, perhaps a bit jerky with shifting, but this truck is a safety hazard that cannot be repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594430June 14, 2024
ELECTRICAL SYSTEM
OTA updated stuck unable to complete. Stuck update continued to drain battery below threshold to allow the update to complete. Systems started conserving power, shutting off infotainment system, fordpass app, gateway, passenger door entry, etc. Required call to Ford. Ford dictated to bring to dealership. Dealership corrected multiple module software updates, with cost for services. Vehicle under extended warranty. Root cause: faulty and incomplete Ford software update. Impact: vehicle, as sold and advertised, rendered inoperative due to poor workmanship by Ford OTA update process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594081June 13, 2024
ELECTRICAL SYSTEM, POWER TRAIN
At a stop, in electric mode, truck will lunge forward as if you were rear ended. Most of the time, transmission failure will occur after some time due to this lunging forward, and it has happened to many truck owners. Electric auxiliary transmission pump tends to be the cause .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593604June 11, 2024
UNKNOWN OR OTHER
360.Camera System has failed and is having the same known issues as the other recalled Ford vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593601June 11, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Truck was repair as per the recall of the emergency brake however is still applying the parking brake again and took it to have it scan but ford dealer ship says they don't find no codes or anything saying it does and I'm just scared of continuing to put myself and my family at risk when is still applying the emergency brake whenever it wants. So far has done it over 3 times in a period of a few moths after the recall was supposedly been done for that same reason. On the picture I'm posting here is the invoice of the repair of the recall. Is in Spanish part of it but all the numbers of the recall are there
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593354June 10, 2024
ELECTRICAL SYSTEM
When you start the truck the radio rear view camera does not turn on you drive a mile or two and it will come on. This does not happen all the time it is intermittent
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593011June 7, 2024
ENGINE
Exhaust Heat Exchanger failure with Powerboost engine at 55k miles. This seems to fail on nearly all Ford F-150 Hybrid Powerboost engines. Ford does NOT cover this repair under the Emissions, Hybrid, or Ford Extended Service plan. This is a known failure they are not covering and is documented in NHTSA SSM 52050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592999June 7, 2024
SERVICE BRAKES
While approaching a red traffic signal at speed, I went to apply brakes and the brake pedal had no resistance and failed to slow the vehicle. Immediately several alarms sounded and lights illuminated on the dash board. I was able to slow the vehicle with repeated brake attempts and swiftly moving to the right turn lane where I could navigate a turn and come to a complete stop after coasting. Dashboard indicated: Pre-collision assist not available, antilock brake fault, service AdvanceTrac, and check brake system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591571May 30, 2024
POWER TRAIN
Good day, I am experiencing a leak from the front differential pinion seal on my vehicle. This leak appears to be a common issue based on reports from other owners in various online forums and owner groups. The front differential transfers power from the transmission to the front wheels. A leak from the pinion seal can cause a loss of differential fluid, which could lead to premature wear and eventual failure of the front differential components. If the front differential fails while driving, it could cause a loss of control of the vehicle and increase the risk of a crash or collision. This poses a significant safety hazard to myself, my passengers, and other vehicles on the road. I am requesting that Ford Motor Company acknowledge this issue and take corrective action by issuing a recall or service bulletin to inspect and repair/replace the faulty front differential pinion seals on affected vehicles. Allowing this defect to persist is unacceptable from a quality and safety standpoint. A front differential failure caused by this leak could result in serious vehicle damage, injuries, or fatalities. Please investigate this matter thoroughly and require Ford to address this safety defect before it leads to additional vehicle failures and potential accidents. Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591261May 29, 2024
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact received notification NHTSA Campaign Number: 23V896000 (Power Train). The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the brake wear indicator started chirping. The vehicle was taken to the residence where the rear driver’s side wheel was removed, and the rear axle bolt fell to the ground. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the tires were rubbing and that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591226May 29, 2024
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS, SERVICE BRAKES
Unknown which component is failing. It started with a rumble while accelerating or coasting but goes away when I shift into neutral so I believe that is the transmission. Other issues that are occurring randomly, speedometer will change indication to slower speed than I am actually going or it will drop to 0 while I am driving. Alerts and faults that have shown at the same time the speedometer goes out are: Powertrain fault, ABS, Forward Collision Warning, Parking Collision Warning, Automatic Emergency Braking, Lane Departure Warning, Blind Spot Warning, Lane Keeping Assistance, Cross Traffic Warning. Also a random metallic spinning noise coming from under the truck. It has been in the dealer garage 5 times now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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