Ford F-150 Complaints (2022)

911 consumer complaints on file.

#11542516September 4, 2023
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Truck speakers randomly emit excessively LOUD pops and static. Took in truck for service and they “couldn’t replicate.” This was at a Ford dealer in Mew York. Gave truck back. It has done it everyday since and it’s so loud it’s almost like I’m in a concert. It lasts 5-10 seconds. It causes disaffections when driving as well. First time it happened I thought something broke a window. I saw many complaints posted about this through NHTSA and found online via [XXX] that Ford issued a bulletin for this fix but my service department at the local dealership didn’t bother to fix it. This has been an ongoing issue since I purchased the truck in late 2022. This was my first attempt to have it fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542298September 2, 2023
VISIBILITY/WIPER
Ford is unable to correct the safety recall for the windshield wiper motor. Ford has sent out notice of recall with instructions to call them to correct on four + occasions. I have made four (4) attempts since the recall and two (2) dealerships in my area both have turned me away stating they would not be able to repair due to parts not being available, etc... The ability for the wipers to deactivate during rains/heavy rains would be a critical defect, placing drivers and other motorist, pedestrians at risks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542086September 1, 2023
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
After over the air update, received a do not drive message with high voltage message and powertain failure, truck brought to dealer, were it spent 6 weeks to get repaired. As the dealer had to wait for the part even though the dealer working on the vehicle was told by Ford to order parts related to the high voltage battery back in February. In which the dealer never did
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541699August 30, 2023
POWER TRAIN, WHEELS
Axle bolt connecting the rear passenger side wheel to the axle completely sheared off. Wheel starting making a terrible sound while driving and upon inspection found the sheared axle bolt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541701August 30, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Started the vehicle and an extremely loud popping noise came through the speaker system, then a horribly loud and terrible staticky clicking sound continued for 15 minutes or so, even after turning off the vehicle, locking it, and walking away from it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541440August 29, 2023
VISIBILITY/WIPER
I brought this vehicle into 2 different Ford dealers to have the Recall 22C22 (wiper motor) taken care of. Both dealers said my wiper motors were not part of the affected recall parts. My wipers had stopped working one time and this was reported to both the dealers and Ford. The dealers will not fix it without Ford's permission. Ford is telling me I must take it back to a dealer to see if they will fix it. Here is the quote from Ford, "Since the vehicle is still having issues with the wiper motors not working, the dealership must assist. They need to inspect again and if they are refusing service you will need to find another dealer. I have been in touch with [XXX] , and he stated same thing you first thing you told me that it had passed inspection. If they state that current malfunction is not related to the recall, then we can still review to see how we can help. The vehicle needs to be inspected again and if they refuse, go to another dealer and we can review again." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541222August 28, 2023
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
When turning on the radio, there was a very loud pop like a gunshot or firework going off in the cab followed by sustained white noise coming from the speaker system at full volume. The volume and radio buttons did not impact the volume of the sound requiring the driver to pull over, shut the vehicle off, and open the door in order to make the sound stop. The volume of the sound was loud enough that the driver was forced to release the steering wheel to plug their ears. Upon restart the vehicle produced the sound again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541134August 28, 2023
UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
The loud sound of shattered glass and of glass cracking played over the sound system. This is the second time it has happened to us. Turning off the F150 and opening the door did not help it stop. This is very scary when driving. Since it happened before, I didn’t panic this time, but it is a reoccurring problem that could contribute to an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540952August 26, 2023
POWER TRAIN
Max Tow Package option. Rear Axle Bolt failure (broken bolt ). Torque to yield bolt design is apparently a defect they are not able to solve. This is common event as seen on forums. Ford bulletin did not list my build date but my right side axle bolt has now snapped. Ford is mishandling this issue, customers are having repeat failures. Ineffective solutions seem to be being offered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540682August 25, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Emergency brake activated while driving causing tires to lock and skid forward
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540515August 24, 2023
POWER TRAIN, ELECTRICAL SYSTEM
My wife was driving my daughter to school. While driving on the road, at 20 miles per hour, car dashboard displayed "Powertrain Malfunction / Reduced Power" and "High-Voltage Battery Warning". Car immediately lost power. My wife quickly pulled the car to the road side. My wife noticed fluid started leaking underneath the car. The fluid leaked along side the battery tray platform. Photos and videos were taken to show the fluid leakage process. Called my car insurance company for road side assistance. The car was towed on a flatbed to the FORD dealership for repair. Dealership service department had trouble diagnosing the problem and finally reported the issue 1 week later. The service person said one of the battery module, No. 76, failed and caused the whole battery system / power train to shut down. I asked: "There are over one hundred modules in the battery platform. One failed and cause the whole car to shut down in the middle of driving?" Service person did not know the answer. Dealer contacted Ford to replacement of the battery module. Ford said the replacement module will take 2 to 6 weeks to replace. Once the the replacement module arrives, dealership will drop the battery platform to replace the module and diagnose for the fluid leakage problem. The replacement process will take 1 more week. Dealership estimate the repair time will take total of 4 to 8 weeks to repair. My wife and daughter were in the car when the car shut down in the middle of driving in the middle of the road. Luckily car had minimal power to pull to the road side and avoided rear incoming cars. It could have been a disaster for the passengers. I checked the Ford F150 Lightening Forum. https://www.f150lightningforum.com. It seems that other Lightening owners are experiencing similar problems. I don't know the total number of problems. I am hoping by reporting this issue, other people could avoid similar dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540281August 23, 2023
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
2022 Ford F-150 tremor owner with B&O Unleashed sound system. Yesterday 8/22/2023 when starting my truck I experienced a loud big boom followed by loud static and popping sounds which was varying in pinch and level for all speakers. I could not turn off the audio or turn down the audio. I turned off the truck and it continued to make the same noises for some time before stopping on its own. I had to drive for over 30 minutes with this going on in order to get home. I eventually got back into the truck later on and started the truck with the issue resolved and back to normal operations for now. I have also had multiple issues since the purchase of the truck in July 2022 of when attempting to roll up my automatic windows and they keep reopening on there own. Sometimes it takes two or three tries to keep the window up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540044August 22, 2023
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
On June 26, 2023 I received a message from Ford Motor Company that they had detected a battery module "not performing as expected" in my 2022 F-150 Lightning BEV truck. A contact at the Ford Battery Electric Vehicle Team stated the defective battery module would be replaced under Ford Customer Service Program 23H01. The contact stated that a replacement battery module had been ordered, and an appointment was set up at the local dealership for 7/31/2023. As of 8/22/2023 no work has been done to repair my truck. There are numerous postings on the F-150 Lightning Forum involving powertrain failures and loss of power while driving, High Voltage Battery warnings, and notices from Ford of defective battery modules. Loss of power while driving is obviously a very serious safety issue. It appears the scope of battery issues with Ford F-150 Lightning BEV trucks is very significant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538881August 16, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
The contact owns a 2022 Ford F-150. The contact stated while driving 10 MPH, the messages "High Voltage Power Train Fault" and “Stop Driving and Contact Your Nearest Dealer" were displayed. The contact stated that he continued driving until it was safe to pull to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to dealer, where it was diagnosed and determined that the battery module #4 had failed and needed to be replaced under Ford Campaign Number: 23H01. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 10,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539005August 16, 2023
UNKNOWN OR OTHER
Air conditioning unit does not work after about 30 minutes of operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538337August 14, 2023
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
The contact owns a 2022 Ford F-150. The contact stated that after starting the vehicle, the sound system started making an abnormal popping sound, and then a loud static sound was bouncing from speaker to speaker. The contact turned the volume down however, the static and popping sound continued. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 7,658.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538206August 13, 2023
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
My vehicle sound system sometimes makes ear splitting squelching noises. It has caused my ears to ring. It has done it twice in the last week.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11538120August 12, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
Advancing forward in traffic to a stop sign on a downward slope in tow/haul mode. Stopped at the intersection and began to accelerate into a left hand turn. Initial acceleration was fine and then the rear tires locked up and squealed on the asphalt. Truck came to a stop and when I looked down the screen said the parking brake was on. I never activated the parking brake. Seemed to disengage on its own after a few seconds. Highly dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537933August 11, 2023
PARKING BRAKE
The contact owns a 2022 Ford F-150. The contact stated while driving 10 MPH and depressing the accelerator pedal, the electronic parking brake engaged independently, and the vehicle stopped abruptly. There was no warning light illuminated. The contact's husband depressed the brake pedal, shifted into park (P), shifted back into drive (D), and continued driving. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 23V509000 (Parking Brake) because VIN was not included. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in the recall. The failure mileage was approximately 12,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537918August 11, 2023
UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Component: Stereo + Speakers I was put at risk because of the extremely loud sound coming from the speakers that I could not control. I was unable to hear traffic around me or concentrate on driving. It startled me so much I almost swerved into traffic. It was inspected by the manufacturer and they performed a reprogramming of the (audio controller?). There were no other warning lamps, messages, or other symptoms prior to the problem. It first appeared after owning the vehicle for 6 months. Details of incidents: I have had this happen 6 times: Turn on vehicle. Explosive POP comes from the speakers followed by no sound. Volume controls are unresponsive. No audio plays. After 15-20 seconds, the audio returns and volume controls are responsive again. I have had this happen 2 times: Turn on vehicle. Explosive POP comes from the speakers followed by continual max volume static. Volume controls are unresponsive. Restarting the vehicle does not fix the problem. Static continues for up to 40 minutes. Once vehicle was turned off for more than a few minutes, the problem stopped and audio returned to normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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