Ford F-150 Complaints (2020)

742 consumer complaints on file.

#11416383May 12, 2021
UNKNOWN OR OTHER
MY VEHICLE WOULD NOT EXIT OUT OF A DRIVE OR MOVING UNTIL I STOPPED THE VEHICLE AND DISCONNECTED THE NEG BATTERY CABLE. THE VEHICLE STAYED IN A STATE OF HIGH RPMS. THERE WERE NO WARNING SIGNS AND NO WARNINGS DISPLAYED ON THE TRUCK DISPLAY. THIS IS THE SECOND "SPEEDING OUT OF CONTROL" SITUATION IN TWO DAYS. I FEAR FOR THE SAFETY OF MYSELF, MY FAMILY, AND EVERYONE AROUND ME. I DON'T KNOW WHAT TRIGGERS THE ONSET OF THIS CONDITION. I EXITED FROM STATE HIGHWAY 5 ONTO EXIT 104 (HWY 101) AND TOOK A LEFT ON MUD BAY ROAD. I WAS TRAVELING 30-35 MPH WHEN I BEGAN TO SLOW DOWN TO ALMOST A COMPLETE STOP TO MAKE THE RIGHT TURN INTO THE SWIMMING FACILITY. MY TRUCK WOULD NOT SLOW DOWN. I PUSHED HE BRAKES VERY HARD TO PREVENT THE TRUCK FROM SPEEDING UNCONTROLLABLY. I PULLED IN TO A PARKING SPOT AS BEST AS I COULD. THE TRUCK RPMS WERE MAXED. I OWN AN AUTOMATIC DRIVE. WITH MY FOOT ON THE BRAKE, I SHIFTED FROM D TO N. THERE WAS A LOUD SOUND OF GEARS DURING THE SHIFT. THE TRUCK RPMS WERE STILL MAXED OUT. I TURNED OFF THE TRUCK AND PLACED THE TRUCK IN P. I ALSO ENABLED THE PARKING BRAKE. I STARTED THE TRUCK AND THE TRUCK RPMS WERE STILL MAXED OUT. I KEPT THE TRUCK RUNNING FOR AN ADDITIONAL 30 SECONDS. MY WIFE AND BYSTANDERS INDICATED THAT THERE WAS A BURNING SMELL EMANATING FROM THE TRUCK. I TURNED OFF THE TRUCK AND THE TRUCK DISPLAYED AN "OVERHEATING" WARNING. I ALLOWED THE TRUCK TO COOL DOWN AND DISCONNECTED THE NEG BATTERY CABLE FOR 15 MIN. AFTER I RECONNECTED THE NEG CABLE, THE TRUCK RESET TO NORMAL RUNNING CONDITIONS. I HAVE OWNED THE TRUCK FOR THREE MONTHS AND THE TRUCK IS STILL UNDER FACTORY WARRANTY. THE DEALERSHIP THAT I BOUGHT IT FROM DOES NOT ACKNOWLEDGE THAT 2020 F-150S HAVE HAD PROBLEMS WITH THE TRANSMISSION/ENGINE. I WILL TAKE MY TRUCK THERE TOMORROW (13MAY2021) FOR THEM TO VIEW THE ERROR CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416041May 11, 2021
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY TRUCK ACCELERATED TWICE WITHOUT TOUCHING THE GAS PEDAL. I WAS STOPPED AT A YIELD SIGN WAITING FOR TRAFFIC TO PASS. I LIFTED MY FOOT OFF THE BRAKE, MY TRUCK IMMEDIATELY ACCELERATED. I PRESSED THR BRAKE TO SLOW DOWN AND THE TRUCK ENGINE/TRANSMISSION RPMS DID NOT DECREASE UNTIL THE TRUCK FULLY STOPPED. I INTENTIONALLY STOPPED ABOUT 10 METERS BEHIND THE NEXT VEHICLE IN A LEFT TURN LANE. THE LIGHT TURNED GREEN AND I LIFTED MY FOOT OFF THE BRAKE. THE TRUCK ACCELERATED BY ITSELF TOO FAST. I HAD TO HIT THE BRAKES HARD AGAIN. AFTER I PRESSED THE BRAKES TO SLOW DOWN AGAIN, THE ENGINE/TRANSMISSION RESET TO NORMAL OPERATION. I DID NOT EXPERIENCE THR PROBLEM ON THE REMAINING DRIVE HOME. I WAS EXITING OFF OF A HIGHWAY 5 TO EXIT ON TO A CITY STREET. THIS ACCELERATION WOULD HAVE CAUSED AN ACCIDENT IF THERE WERE CARS IN FRONT OF MY TRUCK. CONSUMER STATED HE WENT TO THE DEALER AND WAS TOLD "SPEEDING OUT OF CONTROL" WAS CAUSE BY GAS PEADL STICKING TO 3RD PARTY FLOOR MAT. CONSUMER REMOVED THE FLOOR MAT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415627May 8, 2021
SEATS
MY 2020 FORD F-150 CREW CAB XLT WITH 38000 MILES HAD A SEAT FAILURE ON MAY 05, 2021 WHEN I HIT A POTHOLE ON I-75 NEAR LEXINGTON KY WHILE TRAVELING 70 MILES PER HOUR. I COULD EAISLY SEE OVER STEERING WHEEL WITH MY 5'2" HEIGHT SINCE OUR PURCHASE OF THIS FAMILY HAULER VEHICLE MANY MONTHS AGO. AT THE IMPACT OF SMALL POTHOLE THE SEAT DROPPED ABOUT 3 INCHES, I HAD TO PULL UP WITH MY ARMS ON STEERING WHEEL TO SEE OUT WINDSHIELD TO MAKE IT TO SHOULDER. I PILED COATS UNDER ME TO MAKE IT HOME. MY HUSBAND AND I FOUND BROKEN PLASTIC UNDER SEAT? I WEIGH 105 LBS AND MY HUSBAND WEIGHS 205 LBS. I FIND IT HARD TO BELIEVE THE SEAT IN A 50,000 DOLLAR TRUCK WOULD BE MADE OF CHEAP PLASTIC AND FAIL THAT EASY. REPAIR SHOP ADVISED THIS IS COMMON IN NEW FORD TRUCKS. VERY UNSAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415524May 7, 2021
UNKNOWN OR OTHER
NOTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415006May 3, 2021
ENGINE
I WAS TURNED UP A DRIVEWAY AND THE TRUCK STALLED THE WARNING LIGHT SAID AUTO START STOP PUT IN P AND START ENGINE. I TURNED OFF AUTO START STOP AND PUT IN P AND IT STARTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414537April 29, 2021
STRUCTURE:BODY
PURCHASED MY F150 NEW AND FROM THE DEALER AND THE FRAME WAS OIL SPRAYED TO PREVENT CORROSION AND RUST BEFORE TAKING THE VEHICLE HOME. TRUCK NOW SITS JUST UNDER 8,000MI AND THE REAR AXLE AND A GOOD PORTION OF FASTENERS ARE ALL RUSTY AS IF THE TRUCK IS 15YRS OLD. THE SKID PLATE UNDER THE TRANSFER CASE LOOKS LIKE IT MAY HAVE BEEN ZINC PLATED FROM THE FACTORY BUT NOW IT'S ALL PITTED AND CORRODED AND DOES NOT LOOK LIKE A NEW TRUCK. I CAN'T HARDLY BELIEVE THAT AFTER SUCH A SHORT TIME THE UNDERSIDE LOOKS LIKE THIS AS IF THERE WAS NO PAINT APPLIED TO ANYTHING AT THE FACTORY. THIS ISSUE NEEDS TO BE TAKEN CARE OF AND FIXED BY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414182April 27, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
FOR THE 3RD TIME WHILE I WAS DRIVING MY 2020 F150 STX WITH ONLY 4,218 MILES THE ENGINE SHUT OFF COMPLETELY AND DISPLAYED 'AUTO STARTSTOP SHIFT TO P, THEN RESTART ENGINE' ON THE DASH DISPLAY. THE LAST TIME THIS HAPPENED WAS ON 4/22/21 I WAS DRIVING THROUGH A STREET GOING ABOUT 20 MPH. FORTUNATELY, THERE WERE NO VEHICLE IN FRONT OF ME OR BEHIND ME AND I WAS NOT TRYING TO TURN AT AN INTERSECTION WHICH COULD HAVE RESULTED IN A COLLISION. THE SAME THING HAD HAPPENED ON 3/18/21 WHILE DRIVING ON A STREET GOING ABOUT 15 MPH. AND THE FIRST TIME THIS HAPPENED WAS ON 2/20/21 I WAS PULLING IN TO MY DRIVEWAY SO STOPPING AND DOING SO WAS NOT A SAFETY PROBLEM. I AM REALLY CONCERNED ABOUT THIS PROBLEM I FELT VERY UNSAFE IN MY TRUCK IF THIS PROBLEM DOESN'T GET RESOLVED PEOPLE CAN GET IN TO AN ACCIDENT AND GET SERIOUSLY INJURED OR KILLED. I DID SOME RESEARCH ONLINE AND ALSO CHECKED MY VIN FOR ANY RECALLS AND I WAS SURPRISED TO NOT FIND ANY. FROM RESEARCHING ONLINE FORUMS THE AUTO START/STOP FUNCTION APPEARS TO BE FAULTY AND NEEDS TO BE FIXED/RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THIS ISSUE APPEARS TO BE WIDESPREAD AND ACROSS MULTIPLE MODEL YEARS. ON 4/24/21 I TOOK MY TRUCK TO THE DEALERSHIP WHERE I PURCHASED IT THE TECH CALLED ME AND TOLD ME THAT THEY RAN SEVERAL TESTS AND THE TRUCK DID NOT GIVE ANY PROBLEM CODES. FOR SAFETY DEALERSHIP SAID THEY DID NOT WANT ME TO DRIVE TRUCK SO THEY WOULD KEEP IT AND WOULD CONTACT FORD TO REPORT ISSUE AND WAIT FOR THEIR RECOMMENDATION. I'M STILL WAITING FOR UPDATE. I HOPE FORD TAKES THIS ISSUE SERIOUSLY AND DOES A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413312April 22, 2021
VISIBILITY/WIPER
ON APRIL 21, 2021, AT 09:10 I PARKED MY 2020 F150 XLT SPORT IN MY WORK PARKING LOT. THE TRUCK WAS LOCKED AND UNOCCUPIED. AT 16:10, I APPROACHED THE VEHICLE FROM THE FRONT ON THE DRIVER SIDE. AS I NEARED THE BACK DOOR TO PLACE MY ITEMS INSIDE, I NOTICED GLASS SHARDS ON THE EDGE OF THE TRUCK BED. I PROCEEDED TO UNLOCK AND OPEN THE REAR DOOR AND NOTICED AN APPROX. 8 INCH BY 2 INCH GASH ON THE RIGHT REAR SEDENTARY WINDOW, THE ENTIRE STATIONARY REAR GLASS WAS "SPIDER SHATTERED". THE GLASS SHARDS WERE IN THE BED OF THE TRUCK AND ALONG THE RIM OF THE BED EDGES. I INSPECTED THE VEHICLE FOR OTHER DAMAGE. THE VEHICLE WAS NOT IN USE, NOT OCCUPIED AND NO OBJECTS TO CAUSE DAMAGE. ALSO NOTE, THE OUTSIDE TEMPERATURE DID NOT EXCEED 66F
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408613April 18, 2021
POWER TRAIN
WHILE DRIVING MY VEHICLE, THE TRANSMISSION SEEMS TO HAVE INTERMITTENT ISSUES WITH UP AND DOWN SHIFTING ANYWHERE FROM GEARS 1-7. FEELINGS OF TRANSMISSION SLIP AND HESITATION TO SHIFT. ALSO IT IS NOISY SOMETIMES. YOU CAN HEAR IT DOWNSHIFT. IT SOUNDS LIKE A HARD STEEL CLUNK. ONLY ONE TIME THOUGH HAVE I EXPERIENCE A MODERATE DOWNSHIFTING BETWEEN GEARS THAT SLOWED THE VEHICLE MUCH MORE THAN THE BRAKING DID. I HAVE NO PHOTOS OR DEALER REPORTS OF THE ISSUE BECAUSE THE DEALER SAID 'THEY JUST SHIFTED ROUGH'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408032April 14, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
FORD CAMERAS RECALL: 20C19 AND 20B39. I RECEIVED NOTIFICATION OF THE RECALL DURING NORMAL MAINTENANCE ON MARCH 1, 2021, NOT VIA FORD HEADQUARTERS. APPARENTLY, THE RECALL WAS ON 09/23/20. TWO DIFFERENT FORD DEALERSHIPS (IN PALM DESERT AREA) HAVE SAID ONE OF THE CAMERAS IS ON BACKORDER WITH NO CLEAR INDICATION WHEN IT WOULD BE RECEIVED FOR INSTALLATION. THEREFORE, FROM THE DATE OF THE RECALL UNTIL NOW (APPROXIMATELY 6-MONTHS), I HAVE NOT RECEIVED THE CORRECTED PARTS OR INSTALLATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408070April 14, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE VEHICLE BRAKES LOCKED UP ON ITS OWN, CAUSING THE VEHICLE TO GO INTO A COMPLETE STOP. THE CONTACT STATED WHEN THE VEHICLE STOPPED, THE BRAKES UNLOCKED AND THE CONTACT WAS ABLE TO PRESS ON THE ACCELERATOR PEDAL FOR THE VEHICLE TO CONTINUE TO DRIVE WITH NO ISSUE. HOWEVER THE FAILURE OCCURRED AGAIN THIS TIME THE CONTACT WAS DRIVING 55 MPH IN THE SNOW WHEN THE BRAKES LOCKED UP CAUSING THE VEHICLE TO SLIDE, HIT AND GO OVER A GUARD RAIL. NO ONE WAS INJURED. NO MEDICAL TREATMENT WAS NEEDED AT THE SCENE AND A POLICE REPORT WAS FILED. THE CONTACT HAD THE VEHICLE TOWED TO LOCAL DEALER ROMEO FORD OF KINGSTON (128 NY-28, KINGSTON, NY 12401) WHO INSPECTED THE VEHICLE BUT COULD NOT DIAGNOSED THE FAILURE HOWEVER THE FAILURE PERSISTED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11407893April 13, 2021
AIR BAGS, STRUCTURE:BODY, LANE DEPARTURE: BLIND SPOT DETECTION
I WAS INVOLVED IN AN ACCIDENT IN MY NEW FORD F-150 KING RANCH ON THE ABOVE DATE TRAVELING ON THE HENRY HUDSON PARKWAY (MANHATTAN) SOUTHBOUND. MY TRUCK WAS STRUCK IN THE REAR PASSENGER DOOR BY AN UNKNOWN VEHICLE AND CAUSED US TO SPIN OUT 2 TIMES AT 60 MPH AND HIT THE CENTER CONCRETE DIVIDER ALMOST DIRECTLY HEAD ON. WE HIT TO THE PASSENGER SIDE OF THE FRONT OF THE TRUCK.. THE AIRBAGS DIDN'T DEPLOY. THE CANISTERS ON THE SIDE IMPACT AIRBAGS OPENED AND THE POWDER WAS ALL OVER BUT THE BAGS DIDN'T DEPLOY. I DON'T THINK THIS WAS NORMAL AND I FEEL IT SHOULD BE LOOKED AT. THERE WAS $31,000 DAMAGE TO THE VEHICLE WHICH WASN'T TOTALED. IS THIS SOMETHING THAT THIS AGENCY WILL LOOK INTO FOR ME? RESPECTFULLY SUBMITTED, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*DT*DT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11407214April 9, 2021
SEATS
THIS VEHICLE DOES NOT COME WITH A SEAT HEIGHT ADJUSTMENT. ALL VEHICLES SHOULD COME WITH SEAT HEIGHT ADJUSTMENT, A MANUAL ONE IS FINE. PEOPLE THAT ARE SHORTER ESPECIALLY DRIVING AN F-150 MUST BE ABLE TO SEE SAFELY. WE HAVE MANY EXPENSIVE SAFETY FEATURES COME STANDARD BUT SADLY ARE OMITTING A $10 ADDITION THAT GREATLY IMPROVES DRIVEABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405754March 31, 2021
ELECTRICAL SYSTEM
COMPLAINT IS THAT FORD WILL NOT COMPLETE THE WORK ON THEIR RECALL IN A TIMELY MANNER. THE FRONT CAMERA INTERMITTENTLY DOES NOT WORK. ISSUE STARTED APPROXIMATELY 9-10 MONTHS AGO AT WHICH TIME IT OCCURRED APPROXIMATELY 20% OF THE TIME. FORD ISSUED A RECALL NOTICE ON 9/23/20 TO ADDRESS THIS AND AFTER 6 MONTHS THEY STILL WILL NOT REPAIR MY TRUCK. THE FRONT CAMERA FAILS TO OPERATE APPROXIMATELY 90% OF THE TIME AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404766March 24, 2021
ENGINE, FUEL/PROPULSION SYSTEM
WHILE I WAS DRIVING THROUGH A PARKING LOT, AND TURNING SLIGHTLY LEFT, THE ENGINE SHUT OFF COMPLETELY AND DISPLAYED "AUTO STARTSTOP SHIFT TO P, THEN RESTART ENGINE" ON THE DASH DISPLAY. FORTUNATELY, I WAS NOT TRYING TO TURN AND CROSS TRAFFIC ON A HIGHWAY WHICH COULD HAVE RESULTED IN A CATASTROPHIC T-BONE COLLISION. THE AUTO START/STOP FUNCTION APPEARS TO BE FAULTY AND NEEDS TO BE FIXED/RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. FROM RESEARCHING ONLINE FORUMS, THE ISSUE APPEARS TO BE WIDESPREAD AND ACROSS MULTIPLE MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404511March 23, 2021
ELECTRICAL SYSTEM
THERE IS A KNOWN RECALL ON THE BACKUP CAMERA WTIH FORD. BUT MY LOCAL DEALER HAS THE PART ON BACKORDER FOR GOING ON 3 MONTHS NOW. THIS SEEMS TO BE A SAFETY ISSUE. HOW CAN A MAJOR COMPANY ISSUE A RECALL AND THEN NOT HAVE THE PART AVAILABLE TO FIX FOR MORE THAN 3 MONTHS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404499March 23, 2021
ENGINE
VEHICLE WAS SLOWING AT AN INTERSECTION WITH FOOT ON BRAKE. LIFTED FOOT OFF AND MOVED TO ACCELERATOR TO TURN RIGHT ONTO THE MAIN ROAD. ENGINE SHUT OFF AND THERE WAS NO RESPONSE ON ACCELERATION. DASHBOARD CHIMED AND GAVE THE WARNING "AUTO STARTSTOP SHIFT TO P, THEN RESTART ENGINE." MANAGED TO PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD. SHIFTED TO PARK, RESTARTED ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404265March 22, 2021
UNKNOWN OR OTHER
UNDERCAB MATTING USED FOR AERO AND PROTECTION OF TRANSMISSION / EXPOSED UNDERWIRING IS EASILY SATURATED BY MOISTURE FROM NORMAL DRIVING CONDITIONS. CAUSING EXCESSIVE WEAR AND TEAR TO VEHICLE COMPONENTS. THE MATTING ON OUR VEHICLE HAS ALREADY TORN ON ONE SIDE (AT 15K MI), WITH SERVICE SUGGESTING TO "ZIP TIE" THE PARTS BACK TOGETHER OR REMOVE THE PANEL AND EXPOSE THE TRANSMISSION AND WIRING TO ADDITIONAL WEAR AND TEAR. I HAVE SEEN MANY OTHER SIMILAR F150S WITH THE SAME ISSUE. THIS IS A LARGE UNDERBODY PANEL AND CAN POSE SIGNIFICANT RISK TO MOTORISTS OR CYCLISTS BEHIND IF IT WERE TO FAIL AND DETACH FROM THE VEHICLE. ATTACHED IMAGE IS OF DRIVERS SIDE LOOKING UP/UNDER TOWARDS THE FRONT OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403992March 20, 2021
SERVICE BRAKES, ENGINE, POWER TRAIN
JUST BOUGHT THE TRUCK. I TOOK IT TO THE STORE, THEN AROUND TOWN. WHILE MAKING A LEFT TURN DOWN A SIDE STREET, I PUSHED THE BUTTON FOR THE HEAT, TO TURN IT OFF. I HEARD A WEIRD BUZZING NOISE. MY BREAKS STOPPED WORKING FULLY. NO BREAKS AT ALL. NO POWER BREAK, SINCE IT'S ELECTRICAL OR SOMETHING. NO WAY TO STOP THE TRUCK. WHEN I TRIED TO PUSH THE GAS TO MOVE. THERE WAS NO POWER TO THE TRANSMISSION AT ALL. WHEN I FINALLY STOPPED. I TRIED TO FIGURE OUT THE ISSUES. SWITCHING SEVERAL OPTIONS AND MODES TO TRY TO FIND THE SOLUTION. CALLED A MECHANIC. NO CODES WERE GIVEN ON THE SYSTEM. HAD TO WAIT 2 HOURS FOR A TOW TRUCK. I'M A DISABLED VET, HAD TO WALK BACK TO MY HOUSE TO GRAB MY OTHER CAR, SINCE I DIDN'T KNOW IF THIS TRUCK WAS JUST GOING TO DECIDE TO TAKE OFF WITH ME IN IT. THE WHOLE SYSTEM IS ELECTRICAL AND BUGGY. SURE ENOUGH. BEFORE THE TOW TRUCK GOT THERE, I WAS WITH ANOTHER PERSON WHO HAD A SIMILAR FORD F150. HE WENT THROUGH SOME OPTIONS. WITHOUT TOUCHING THE ACCELERATOR, THE TRUCK STARTED TO REV UP. WE QUICKLY WENT TO THE ENGINE TO DISCONNECT THE BATTERY. IF THAT TRANSMISSION WOULD HAVE ACTIVATED IT WOULD HAVE SMASHED INTO SEVERAL PEOPLE, CARS AND HOUSES. THEN THAT'S WHEN I LOOKED UP THE RECALL FOR THE 2020 F150 AND FOUND ALL THE INFORMATION I WISH I WOULD HAVE SEEN BEFORE THE PURCHASE. 365 MILES ON THE TRUCK. HAD IT LESS THAN 14 HOURS. DROVE IT FOR ABOUT 20 MINS. NOTICED PREMATURE RUST UNDERNEATH, BUT DIDN'T THINK TOO MUCH OF IT. A LOT OF PARTS WERE RUSTING AND HAD NO PROTECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403658March 18, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2020 FORD F-150. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE LANE DEPARTURE AND BLIND SPOT DETECTION FAILED TO ALERT THE DRIVER. THE CONTACT ALSO STATED THAT THE FRONT CAMERA SENSORS FAILED TO ALERT THE DRIVER. THE CONTACT STATED THAT A WARNING MESSAGE STATING DRIVER ASSIST NOT AVAILABLE, WOULD APPEAR ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HARBIN MOTOR COMPANY, INC. (564 MICAH WAY, SCOTTSBORO, AL 35769) WHERE IT WAS DIAGNOSED WITH THE WINDSHIELD NEEDING TO BE REPLACED. THE CONTACT STATED THAT THE CAMERA SENSOR WAS LOCATED INSIDE THE WINDSHIELD. THE WINDSHIELD WAS REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 600. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150