Ford F-150 Complaints (2020)

742 consumer complaints on file.

#11520895May 8, 2023
ENGINE
The contact owns a 2020 Ford F-150.The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the vehicle was consuming 3-quarts of oil every 5,000 miles. The vehicle was taken to the dealer, who advised the contact to join the class action lawsuit. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517952April 19, 2023
POWER TRAIN
When putting vehicle in gear transmission makes a loud clunk when shifted from Park to Drive. Vehicle also makes loud banging noise when shifting, followed by a harsh jerk. When coming to slow stops does the same thing. Vehicle has 40,000 miles. It has been going on from the day I bought it. Was told this is normal which does not seem right. I have owned another 2018 F150 with 6 speed transmission and had no issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517954April 19, 2023
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated that on several occasions while driving at various speeds, the vehicle experienced hard shifting. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The contact was advised to take the vehicle to a local dealer for further diagnostic test and repair. The local dealer was made aware of the failure; however, the part for the repair was on backorder. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was 47,242.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517475April 17, 2023
VISIBILITY/WIPER
The contact owns a 2020 Ford F-150. The contact stated that when the vehicle was started, the windshield wipers operated independently and continuously. The vehicle was taken to a dealer where it was diagnosed with an unknown part needing to be replaced. The vehicle was not repaired. The manufacturer notified the contact that the vehicle was not included in an open recall. The failure mileage was approximately 49,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516811April 12, 2023
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
I was driving my car in the highway and out of the blue the sunroof exploded and shttared glass was all other the vehicle, there was no object causing it
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11516285April 10, 2023
UNKNOWN OR OTHER
The Display Screen on the truck goes completely black and resets itself. USB's don't function all the time. I was told when I brought the vehicle in for the first oil change after purchase that no issued were detected. It has continually happened. The screen goes black again, USB works intermittently, speakers are static and cannot get connection to any phone. Finally the dealer reported an issue with the sensor when I brought the truck in again for an oil change. So I waited for the part to arrive. I also stated my wheel locked and I was unable to drive it. They didn't find anything wrong. First time to get it repaired. The new sensor blew and the car didn't start. They had to put the old sensor back in so I had a truck to drive and order another. The second scheduled visit, the dealer couldn't find the part. I was told when I scheduled my 3rd visit, this part has been in demand for the last year because of the issue. I am now here for the 3rd visit, and told I need to pay the extended warranty on a part that basically runs the display of the car but can also cause the car not to function. During this time I have still had an issue with the steering wheel locking and the key doesn't turn. This has happened on 3 different occasions. I've had to try and move the steering wheel continuously and shake it leaving me stuck until I can get it to unlock. Again.... no one can find this issue and says its not the starter. If the truck went completely dead with a damaged sensor then the sensor may also control the steering wheel locking. No dealer has an answer for me. I do not want to be stranded and have this happen again. There have been no messages regarding any failures except for the screen just going black, forcing me to use my phone for navigation etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512538March 18, 2023
VISIBILITY/WIPER
Drivers Side Wiper Blade Arm has detached and flew off during use in a rainstorm. I was able to retrieve the wiper blade arm from the road. There is nothing holding it tight on the round silver cylinder it seats on to. I am able to lift the arm straight off the round cylinder it should be locking to. This is not safe and will happen again. I have seen other year F150 recalled for this issue. Is my 2020 F150 going to be included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511645March 13, 2023
POWER TRAIN
The truck has the 10 speed automatic transmission that doesn’t shift correctly it sticks in a gear to a high rpm then shifts really hard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511129March 10, 2023
POWER TRAIN
Ten Speed transmission shifts very roughly and often has a loud cluck accompanied by vibration when shifting in the mid-range gears. Also will "lurch" when shifting gears under light acceleration
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510770March 8, 2023
VISIBILITY
The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510274March 5, 2023
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Rear window cracked along entire length, and shattered. Heated defrost for rear window was activated prior to parking vehicle. Shattered window noticed two hour later when returning to vehicle. Police report filed 3/5/23.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510059March 3, 2023
POWER TRAIN
Gear shifting is harsh and erratic. Seems to be lower gears more than higher. Seems to occur more frequently when cold or recent start but is happening more frequently each passing week. Often shifting from P or R to D does not shift to 1st gear and when pressing accelerator engine revs like in N and then will Jenk into gear. Occasionally when at drive speeds will feel the gears not engage like in a passing or acceleration shifts very hard or misses gear with no forward acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509404February 27, 2023
AIR BAGS
I hit another vehicle in the passenger side head on at 55+ MPH and the air bag did not deploy. Air bags in the other vehicle did deploy. No prior warning. Police, wrecker driver, and others questioned why the bags did not deploy. I had neck, back, arm, chest and hand injuries. Accident report annotated that the air bags did not deploy.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11509000February 24, 2023
ELECTRICAL SYSTEM:STARTER ASSEMBLY
While driving my 2020 Ford F150 a few days ago I was stopping for a red light. After stopping the truck completely powered off and gave a warning alert on the dash that stated " Auto Start Stop Shift to P, then Restart Engine. During this time the red battery light was also on and the Auto Start Stop light that normally light green when active or gray when inactive was yellow and flashing. I have since taken the truck to my local dealer who cant seem to find a issue. I have however done my own research online and have been seeing that this seems to be a well known issue with Ford brand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507990February 18, 2023
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
The sunroof will leak through both the rear passanger seatbelt assembly which could damage the integrity of the seatbelt and/or seatbelt mount. Additionally, water will come out of the microphone/sunroof controls above the driver, which can cause the driver to become distracted and/or momentarily visually impaired. There are multiple posts in forums about this issue and I think it should be addressed by the NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507400February 15, 2023
VISIBILITY
The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507188February 14, 2023
POWER TRAIN
Transmission failure. This truck has been at the local dealership since December 30, 2022 and had 3 transmissions installed. These are the 10 speed transmissions. The truck was shifting hard, accelerating on its own and sometimes had no power then started leaking transmission fluid to the amount of blowing white smoke from the rear of the vehicle. They have replaced the transmission, torque converter, and pump. The latest attempt to fix it is to replace the transmission cooler. Unknown at this time if that repair will resolve the issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507059February 13, 2023
POWER TRAIN
Ford 10 Speed Transmission Problems Rough Shifting, sluggish gear changes, shifted gears randomly, and into neutral. Its a safety concern especially on freeways and highways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506698February 10, 2023
UNKNOWN OR OTHER
Underbody shield came down and had to be replaced. It’s a black piece under truck that would have fallen off truck and could have blown up at another car. The truck has only 28263 miles on it and it should not be coming apart . I was told it is to protect the motor so I had a new one put on but the Dealership said it gets wet and there is cardboard that get heavy and makes it fall down and potentially fall off and litter the roads. I can’t believe this part has been put on the trucks and is ok.. VERY DANGEROUS WITH IT FALLING OFF TRUCKS DUE TO WET weather..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506066February 7, 2023
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
My Tailgate randomly opens while driving down the road. Several times, tools have slid out the back of the truck bed. This is a hazard to the trailing vehicles and costs me money in losses. Ford has a recall, but people are still experiencing the same issue. Ford will do nothing to guarantee the tailgate is fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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