Ford F-150 Complaints (2015)

1,746 consumer complaints on file.

#11587912May 9, 2024
FUEL/PROPULSION SYSTEM
Chech engine light keeps coming on. Dealer said it was an evap canister issue, I told them warning had come on prior for check fuel fill cap. (Capless). Said they needed to replace purge cylinoid. So as I'm paying $500 for the repair, I'm told this might not fix the issue. What? Started with small evap leak. And fuel door codes. That only came on at 1/4 tank used. Now it's a large leak that comes on every time I start the engine. And I got the check fuel fill door warning again. I've done every trick listed on forums to clean and lubricate the fuel fill door, it did help for a while but as stated above problem is now much worse. Dealer should know how to fix this issue once and for all. Forums note that this is a common problem with no quick solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587914May 9, 2024
VISIBILITY/WIPER
Due to an occurrence of other vehicles back windows blowing out dealer unplugged part of rear window defroster. Now several years later the defroster across entire back window does not work. Since I am now out of waranty and extended waranty this repair would come out of my pocket. Dealer should have replaced faulty electronics in rear defroster/window at some point, not just unplugged it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586628May 2, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ford F-150. The contact stated while driving approximately 25 MPH, the vehicle lost motive power. The contact was able to make a right turn and pulled to the side of the road. The contact allowed the vehicle to cool down for 30 minutes, and then the vehicle was restarted. The vehicle was towed to the residence, where the contact replaced the thermostat and the coolant himself. The contact stated that the vehicle operated as needed after the repair. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585824April 29, 2024
STRUCTURE, SUSPENSION
The contact owns a 2015 Ford F-150. The contact stated that while an independent mechanic was performing an oil change on the vehicle, the contact was informed that there was a hole in the passenger's side subframe, at the cross member and transmission connecting point. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 39,970.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585269April 25, 2024
ENGINE, ELECTRICAL SYSTEM, SEAT BELTS
My 2015 Ford F-150 truck has had multiple issues related to performance issues, with only 80,000 miles on it. I have had issues with it losing power while driving, both with and without towing a trailer where it just powers down on the highway from 70-75 mph down to 40-50 mph in traffic. I usually just have to pull over, turn the engine off and then turn it back on and everything runs normal. It is currently at Phil Long Ford in Colorado Springs, CO, having the short block and driver side cylinder head replaced at 80,000 miles because it was smoking out the exhaust and they determined that it had coolant leaking into the #4 and #5 cylinders. This is after it had a completely new engine installed at 75,000 miles due to coolant leaking into the 3# cylinder and causing severe damage to the engine. It was in the repair shop from August 2023 until late December 2023 because the engines were are backorder. The Passenger side cylinder heads are currently on a 13 month backorder according to the dealership, which is why they are only replacing the short block and Driver side cylinder head this time, after only 5,000 miles on the replacement engine. I have also received multiple recall notifications regarding this vehicle, the most recent of which was on 4/22/2024 for #24E03 POWERTRAIN CONTROL MODULE SOFTWARE UPDATE, none of which have been repaired during the multiple times and extended durations that my vehicle was at the Ford dealership for repairs. Two recalls existed and should have been repaired when my vehicle was at the dealership between August and December of 2023, and the most recent recall shows "No Remedy Available" for a PCM Module Software Update?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584411April 22, 2024
ENGINE
When I was driving a light came on that said low oil pressure. I checked the oil, and it was full. Driving to get it checked out the engine stopped. I had it towed to the FORD dealership. The engine failed at 81,000 on my 2015 FORD F-150. I was charged $220 for the FORD technicians to say "they do not know why the engine failed but for $16,000 they will put a new engine in." I asked for details as there is low miles on the engine. The technician said "they would be happy to tear apart the engine, for a fee, to find out." I asked about a warranty they said the motor is good for 60,000 miles after which point it is not covered. I found, on the internet, that the 2015 2.7 EcoBoost engine has problems with oil leaks and that the piston melt, fuse together and the engine stops. I also found there is a federal investigation into the 2.7 EcoBoost engine. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584573April 22, 2024
UNKNOWN OR OTHER
lead frame needs replacing. Same issues as the TSB 16-008 and the 16N02 Dealer Bulletin for 2011-2013 models. This should be extended to later models. Diagnostic code PO720
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583281April 16, 2024
UNKNOWN OR OTHER
The door latches freeze during cold weather and prevent me from closing and latching the doors. Ford has previously attempted repairs to my vehicle under Customer Satisfaction Program 20M04, but the repairs have not worked. To further exacerbate the problem, Ford has told me they won't do any further repairs unless they can replicate the problem, but I live in the mid-Atlantic and the weather is not cold enough to reliably replicate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583079April 15, 2024
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
My latest issue is with the 2.7 ecoboost engine. I had a total failure of this engine last year and am still awaiting a replacement that I am paying for. This is unacceptable as I had this vehicle serviced according to maintenance schedule. I also have had systems report failure such as the hillside assist and the electronic parking brake. Additionally, the automatic transmission has locked up in third gear quite a few times. There are other issues such as a leaky oil pan and such.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582402April 11, 2024
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2015 Ford F-150. The contact drove the vehicle to a local dealer for brake service and the dealer informed the contact that all 4 lug nuts were swollen and needed to be replaced. The dealer diagnosed the vehicle and determined that the lug nuts and brake pads needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581767April 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford F-150. The contact stated that while driving approximately 30 MPH and entering an intersection, the brake pedal was depressed, and the pedal extended to the floorboard. Due to the brake failure, the vehicle failed to stop and drove through a red light into the intersection. The vehicle eventually rolled to a stop. Upon inspection, the contact discovered that the brake fluid reservoir cap had come off and brake fluid had leaked from the vehicle. The vehicle was towed to the residence. The vehicle was not yet repaired. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581611April 7, 2024
STEERING
As I was driving my 2015 Ford F150 ( 53453 miles)today the electronic power steering quit working and locked the steering wheel as I was rounding a long left turn. As I was coming out of the corner the steering wheel locked and continued to turn left causing me to cross the center line and enter into oncoming traffic.Luckily for me and everyone else the driver of the oncoming car saw me coming over and responded accordingly. I had to force the steering wheel to the right to get the vehicle to respond. Once I had the truck back in my lane the steering started binding and three different faults appeared on the dash. 1. Electronic Power Assist 2. Advance Trac 3. Hill Start Assist. The locking (binding) steering wheel continued for the next 8 miles until I was able to get it safely off the highway. After shutting the vehicle off and restarting it the faults were no longer showing and the steering started working properly. After researching this online it appears to be a very very serious issue with these trucks. I also see that this issue has been reported to the NHTSB by other people with the same vehicle. If not for the alert driver in the oncoming lane there would have been a serious head on collision with sever injuries. I have no choice but to drive this vehicle not knowing if or when this will occur again. This is an issue that more than likely will result in fatalities. I am hoping this will be investigated with top priority.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581070April 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ford F-150. The contact stated that oil was leaking from the vehicle near the oil pan. After inspecting the vehicle, the contact became aware that oil was leaking out of the oil pan, onto parts that were extremely hot causing a burning odor. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the oil pan was leaking, and the oil pan was warped. The contact learned about the failure related to Service Bulletin: 232083, NHTSA ID Number: 10233594 (Engine and Engine Cooling). The vehicle had not been repaired. The manufacturer was made aware of the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581083April 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ford F-150. The contact stated while driving at approximately 25 MPH, the check engine warning light illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed that oil was leaking from the turbocharger. The contact was advised to take the vehicle to a local dealer for repair. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the cylinder head, exhaust manifolds, and vacuum pump gasket needed to be replaced. The local dealer informed the contact that the turbocharger would eventually need to be replaced also. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580855April 3, 2024
ENGINE
This engine defect is well known to Ford ; it involves the 2015-2017 2.7 liter ecobost . These engines were produced with a faulty oil pan gasket . I just paid to replace the third oil pan . Taken in totality these leaking oil pans are a safety issue since oil is deposited on our roads leading to slick conditions and deteriorating road surfaces . Ford's most recent TSB related to this defect is TSB 24-2098 , which superceds TSB23-2330 . This defect effects thousands of Ford's 2.7 liter ecoboost engines .Please examine this safety issue . Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579797March 27, 2024
ENGINE
The exhaust manifolds have warped, breaking a nut and stud and causing an exhaust leak. I am finding this is an extremely common failure indicative of a design flaw. Ford will not cover this under any extended coverage, nor offer financial assistance to repair this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579726March 27, 2024
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2015 Ford F-150. The contact stated that while the vehicle was turned off, he observed condensation under the front of the vehicle. The contact stated that radiator fluid was added but was leaking under the vehicle. The vehicle was taken to a dealer where it was diagnosed that there was a six-inch crack in the radiator. The contact was informed that the O-rings, turbo, and radiator needed to be replaced. Additionally, while started, the head unit did not illuminate. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579308March 25, 2024
WHEELS
LR wheel fell off on Hwy 40. Shop that towed us in and fixed the problem said probably caused by swollen lugs nuts and subsequent torquing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576103March 7, 2024
ENGINE
Exhaust manifolds bolts breaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575321March 4, 2024
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The contact filed the complaint on behalf of the owner of a 2015 Ford F-150. The contact stated that while the owner was driving at an undisclosed speed, the vehicle overheated. The owner refilled the coolant, and the vehicle was driven back to the work location. The vehicle was taken to the dealer where the vehicle was diagnosed with fractured exhaust manifold studs. The failure caused damage to the turbo, the oil and coolant lines. The contact was informed that the exhaust manifold bolts, turbo, and oil and coolant lines needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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