Ford F-150 Complaints (2010)

843 consumer complaints on file.

#10678364January 22, 2015
VEHICLE SPEED CONTROL, POWER TRAIN
TL*THE CONTACT OWNS A 2010 FORD F 150. THE CONTACT STATED WHILE STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AS IF THE VEHICLE WAS ACCELERATING RAPIDLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676191January 17, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I WAS STOPPED AT A RED LIGHT ON THE WAY TO WORK THIS MORNING. IT WAS 55 DEG OUT, AND I HAD THE REAR DEFROSTER ON BECAUSE THERE WAS CONDENSATION ON THE BACK WINDOW. I HEARD A LOUD POP LIKE A ROCK HAD HIT THE CAR AND LOOKED BACK TO SEE SMOKE AND MY PASSENGER SIDE REAR WINDOW PANEL SHATTERED. WHEN I LOOKED CLOSER, THE PLASTIC TRIM ON THE CORNER OF THE WINDOW WAS MELTED, AND I COULD SEE BURN MARKS ON THE CORNER OF THE GLASS. IT TURNS OUT IT'S A VERY COMMON PROBLEM FOR THE 2010 MODEL YEAR F-150. I SEARCHED "FORD F-150 REAR WINDOW DEFROSTER BURNING" IN GOOGLE, AND THE TOP RESULT WAS THIS: HTTP://WWW.GLASSBYTES.COM/2013/12/SEVERAL-FORD-F-150-OWNERS-REPORT-SHATTERING-BACK-LITES-TO-NHTSA/ THE DESCRIPTION OF WHAT HAPPENED IS NEARLY IDENTICAL TO MINE, OVER AND OVER AGAIN. THERE ARE 51 INSTANCES OF THIS OCCURRING REFERENCED IN THE COMMENTS SECTION OF THIS ARTICLE ALONE! PHOTOS OF MY INCIDENT ARE AVAILABLE IF NEEDED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10672924January 16, 2015
VISIBILITY
I TURNED ON THE REAR DEFROSTER TO CLEAR MY BACK WINDOW OF FROST AND DROVE TO WORK. 5 MIN LATER, AS I PARKED IN THE PARKING LOT, I HEARD A LOUD NOISE. THE BACK GLASS SHATTERED ON THE INSIDE. SMALL PIECES OF GLASS ARE FALLING INTO THE VEHICLE. FORD WILL NOT COVER THE REPLACEMENT. FORD IS NOT DENYING THAT IT HAPPENS. THEY JUST ARE NOT ADMITTING THAT THERE IS A PROBLEM. THE DEALERSHIP ACTUALLY TOLD ME THAT, ?WHEN THE TEMPERATURE GETS COLD OUTSIDE AND THEN THE DEFROSTER IS TURNED ON, IT CAN CAUSE DAMAGE TO THE GLASS.? WOW! I THOUGHT THAT IS WHAT THE DEFROSTER WAS FOR??!!??!!!! THEY HAD NO RESPONSE WHEN I BROUGHT THAT TO THEIR ATTENTION. THEY TOLD ME TO CALL FORD CUSTOMER SERVICE. I DID, BUT THEY SAID SINCE THERE IS NO RECALL AT THIS TIME, THEY ARE NOT WILLING TO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672230January 13, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
IT WAS COOL OUTSIDE SO THERE WAS FROST ON THE REAR WINDOW WE TURNED ON THE REAR DEFROST. AFTER ONLY A FEW MINUTES WE HEARD A LOUD NOISE AS IF SOMETHING HIT THE TRUCK, MY HUSBAND AND I GOT OUT LOOKED ALL AROUND THE TRUCK WHEN WE NOTICED THE WINDOW WAS SHATTER. I CALLED FORD AND THEY SAID AT THIS TIME THERE IS NO RECALL SAVE MY RECEIPT IF EVER GOES ON RECALL I MAY GET MY MONEY BACK. IN THE MEAN I HAVE TO PAY FOR IT I THINK THIS WINDOW PROBLEM NEED TO BE LOOKED BECAUSE THERE ARE A LOT OF FORD OWNERS SAYING THE SOMETHING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672231January 13, 2015
VISIBILITY/WIPER, ELECTRICAL SYSTEM
THE AMBIENT TEMPERATURE WAS APPROXIMATELY -10 DEGREES FAHRENHEIT. I WENT TO WARM UP MY TRUCK AND TURNED ON THE REAR WINDOW DEFROSTER. WHEN I RETURNED TO MY VEHICLE TO DRIVE TO WORK I FOUND THAT MY REAR WINDOW ON THE PASSENGER SIDE HAD SHATTERED. I INSPECTED THE WINDOW FOR SIGNS OF VANDALISM BUT BESIDES THE SPIDERING OF THE TEMPERED GLASS THERE WAS NO SIGN OF ANY IMPACT. AFTER AN EXTREMELY SHORT GOOGLE SEARCH I FOUND THIS IS ONE OF THE MOST COMMON PROBLEMS WITH THE 2010 F-150. THE COMPLAINTS ABOUT THIS PROBLEM ARE SO ABUNDANT IT'S BECOME COMICAL. WHICH IS NOT A GOOD THING FORD... YOU SHOULDN'T BE CONTENT WITH YOUR PRODUCT BEING A PUNCHLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670651January 7, 2015
EXTERIOR LIGHTING
TL-THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WATER WAS ENTERING THE CABIN THROUGH ON OF THE REAR TAIL LIGHTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THIRD REAR TAIL LIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,974. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670359January 6, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM, VISIBILITY/WIPER
ON THE MORNING OF 12/29/14, HE HAD A HEAVY FROST SO I USED MY REAR WINDOW DEFROST ON MY DRIVE TO WORK. DRIVE WAS APPROX. 10 MINUTES. WHEN I GOT OUT OF THE TRUCK AT WORK, ALL GLASS WAS OK. WHEN I GOT BACK IN TRUCK TO LEAVE WORK, I LOOKED IN REAR VIEW MIRROR, I SAW THAT THE PASSENGER SIDE OF THE THREE PIECE REAR WINDOW WAS SHATTERED. THE GLASS STAYED IN THE FRAME AND DID NOT FALL OUT. I HAD TO SPEND OVER AN HOUR ON THE PHONE WITH MY INSURANCE COMPANY JUST TO FILE A CLAIM, AND IT TOOK THE GLASS COMPANY TWO TRIES TO INSTALL THE NEW REAR WINDOW AND REWIRE IT TO MAKE IT WORK AGAIN. FORD KNOWS THERE IS A PROBLEM BECAUSE THEY HAVE CHANGED THE DESIGN ON THE WINDOW ALONG WITH THE WIRING TO THE WINDOW. WHY WILL FORD NOT STEP UP AND AT LEAST ADMIT THERE IS A PROBLEM WITH THE REAR DEFROST AND OFFER TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670476January 6, 2015
VISIBILITY/WIPER, ELECTRICAL SYSTEM
DRIVING MY SON TO SCHOOL ON A COLD MORNING WITH THE REAR DEFROSTER ON. ABOUT 10 MINUTES INTO OUR DRIVE WE HEARD A VERY LOUD POP AND MY SON NOTICED THAT THE WINDOW BEHIND HIS HEAD HAD SHATTERED. AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE FAIRLY COMMON AMONG THIS YEAR MODEL WITH PEOPLE DESCRIBING THE EXACT SITUATIONS. CALLED FORD AND THEY REFUSED TO DO ANYTHING ABOUT IT. ABSURD THAT THIS DEFECT AND THE RELATED COSTS SHOULD BE PASSED ON TO THE CONSUMER WHEN IT IS AN OBVIOUS ISSUE WITH THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669986January 4, 2015
ELECTRICAL SYSTEM, VISIBILITY
I REMOTELY STARTED MY F150 TO WARM UP THE VEHICLE ON A MORNING THAT THE OUTSIDE TEMPERATURE WAS 37F. WHILE INSIDE THE VEHICLE I HEARD A LOAD BANG THAT SOUNDED LIKE GLASS BREAKING. OBSERVED THAT REAR PASSENGER WINDOW SHATTERED APPROX. THREE MINUTES AFTER REAR DEFROSTER SWITCH WAS TURNED ON . INSPECTED GLASS BOTH INSIDE AND OUT AND OBSERVED THAT THE GLASS WAS INTACT BUT THE WHOLE PASSENGER SIDE BACK GLASS WHAT SHATTERED AS WITH SAFETY GLASS WOULD. I TOOK THE VEHICLE TO THE NEAREST DEALER AND THEY HAD SEEN THE PROBLEM BEFORE BUT THERE ADVISED IT WOULD NOT BE UNDER WARRANTY OR POLICY. DEALER GAVE ME LOCAL CSR TO CONTACT TO DISCUSS THE ISSUE AND ASK FOR POLICY. GLASS ESTIMATE WAS AROUND $621 FOR PARTS AND 3 HRS OF LABOR. DECLINED REPAIR UNTIL SPEAKING WITH CSR TO ASK FOR CONSIDERATION UNDER POLICY. I DON'T KNOW WHAT I WOULD HAVE DONE IF THE GLASS WOULD HAVE FALLEN OUT DURING DRIVER. NUMEROUS INCIDENCES REPORT OF THIS EXACT MODE OF FAILURE. SEVERE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED WITH FORD BY NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669680January 2, 2015
ELECTRICAL SYSTEM
REAR DEFROSTER WAS ON FOR APPROXIMATELY 15 MINUTES. AFTER PULLING INTO DRIVEWAY AND STOPPING REAR PASSENGER REPORTED A FUNNY SMELL. AFTER TURNING OFF THE VEHICLE AND WHILE STEPPING OUT THE REAR LIGHT ON PASSENGER SIDE(WHICH HAS DEFROST WIRES RUNNING THROUGH IT) SHATTERED WITH A LOUD POP. THE GLASS REMAINED IN PLACE BUT HAS SPIDERWEBS THROUGHOUT THE WHOLE LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669116December 30, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY
I LEFT FOR WORK IN THE MORNING AND I TURNED ON THE REAR DEFROST BECAUSE WE HAD A HEAVY FROST OVERNIGHT. WINDOW WAS FINE WHEN I GOT OUT OF TRUCK AT WORK. IT WAS A 10 MINUTE DRIVE TO WORK. WHEN I GOT BACK INTO TRUCK 10 HOURS LATER TO LEAVE WORK, I SAW THAT THE PASSENGER SIDE OF THE THREE PIECE REAR WINDOW WAS BROKEN. THE GLASS DID NOT FALL OUT OF THE FRAME SO IT WAS NOT FROM AN IMPACT. AIR TEMP STAYED JUST BELOW FREEZING ALL DAY. HAD TO SPEND ROUGHLY AN HOUR ON THE PHONE WITH MY INSURANCE COMPANY AND MY FORD DEALER TO GET THE PART ORDERED. IT WILL BE FOUR DAYS TILL IT WILL BE FIXED. I JUST HOPE NOTHING HAPPENS THAT WILL CAUSE THE GLASS TO FALL OUT OF THE FRAME. I DRIVE MY TRUCK AT LEAST 6 DAYS A WEEK SO I CANNOT BE WITHOUT IT. PLEASE DO SOMETHING ABOUT THIS ISSUE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669181December 30, 2014
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM, STEERING
LEAVING RED LIGHT, TRUCK STALLED. OIL LIGHT CAME ON, LOST POWER STEERING, BRAKE. WAS ABLE TO COAST AT AN ANGLE TO THE SIDE. COULD HAVE CAUSED AN ACCIDENT OR TRAFFIC JAM. PUT TRUCK IN PARK, WAITED A MINUTE, TURNED BACK ON AND GAVE IT GAS. RAN FINE AFTER THAT. TOOK TO DEALERSHIP NEXT DAY. THEY SAID WOULD NOT BE ANY WAY TO KNOW WHAT HAPPENED WITHOUT PULLING ENGINE APART. SUGGESTED MULTI POINT INSPECTION AND TUNE UP. DID NOT MENTION THIS ISSUE OCCURRING PREVIOUSLY OR THE NUMEROUS COMPLAINTS OF THIS ISSUE ONLINE. THEY FOUND A DUSTY AIR INTAKE SENSOR THAT COULD HAVE CAUSED THE PROBLEM. CHANGED SPARK PLUGS AND PERFORMED TUNE UP & OIL CHANGE. INCIDENT HAPPENED AGAIN LEAVING GAS STATION PUMP ON DEC 29, 2014. WHEN RESTARTED, IT CRANKED SEVERAL TIMES BUT WOULDN'T FIRE UP. TRIED 3 TIMES BEFORE SUCCESSFUL START. RAN FINE AFTER THAT. AFRAID A STALL AT HIGH SPEED OR WHEN PULLING MY HORSE AND TRAILER WILL CAUSE MAJOR ACCIDENT. HAVE SEEN COMPLAINTS OF FUEL PURGE VALVE OR THROTTLE BODY BUTTERFLY VALVE CAUSING THIS. NEEDS TO BE ADDRESSED BY FORD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668504December 27, 2014
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
ACCELERATOR STUCK TO FLOORBOARD. APPLIED MAXIMUM BRAKING UNTIL BRAKES FADED AND WERE NO LONGER EFFECTIVE IN DECELERATION. TURNED OFF IGNITION AND COASTED TO THE CURB. AFTER 3-5 MINUTES, RESTARTED THE ENGINE AND VEHICLE FUNCTIONED NORMALLY. PURCHASED THIS TRUCK USED AND THIS WAS THE FIRST TIME THE ACCELERATOR WAS APPLIED FULLY. IT WILL BE THE LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667847December 23, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE DRIVING, THE VEHICLE LOST POWER COMPLETELY SO POWER STEERING WAS NON-FUNCTIONAL. WAS ABLE, WITH MUCH DIFFICULTY, TO GUIDE THE VEHICLE OFF OF BUSY ROAD AND ON TO SIDE STREET. DARN LUCKY I WASN'T INVOLVED IN ACCIDENT. HAD VEHICLE TOWED TO CROSSROADS FORD IN CARY, N.C. HERE IS WORD FOR WORD WHAT THE MECHANIC WROTE. "VEHICLE TOWED IN. CUSTOMER STATES VEHICLE TURNS OVER BUT WON'T START. CHECK AND ADVISE. "COULD NOT DUPLICATE CONCERN. RAN OASIS. NO CODES. READ PAST HOTLINE REPORTS FOR BAD PIN FIT FOR FUSE 27 IN UNDER HOOD FUSE PANEL. TRIED TO RELOCATE TO DIFFERENT LOCATION. WIRE TERMINAL DAMAGED DURING REMOVAL. INSTALLED INLINE FUSE HOLDER TO FUEL PUMP WIRE. INSTALLED 20 AMP FUSE. TEST DROVE AND NO PROBLEMS AT THIS TIME." SO BASICALLY, THIS WAS A FLAW IN MANUFACTURE REGARDING PIN FIT FOR FUSE 27 THAT CAUSED VEHICLE TO CEASE POWER WHILE DRIVING AND ENDANGERED PASSENGERS. I CALLED FORD SERVICE AT 800-392-3673 AND CASE WAS OPENED. CASE # [XXX]. CUSTOMER SERVICE REP AT CROSSROADS FORD WAS [XXX] AND MECHANIC WAS [XXX] . I SPOKE WITH SERVICE MANAGER [XXX] AND HE WAS MADE AWARE OF SITUATION AND I'M WAITING FOR HIS REPLY AS TO IF THERE WILL BE COMPENSATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667495December 21, 2014
VISIBILITY/WIPER
REAR PASSENGER WINDOW (LITE) SHATTERED APPROX. THREE MINUTES AFTER REAR DEFROSTER SWITCHED ON. VEHICLE HAS POWER SLIDING REAR WINDOW. OUTSIDE TEMP. AROUND 20F. STARTED TRUCK COLD (AMBIENT TEMP). GLASS REMAINS INTACT AS OF THIS WRITING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667158December 18, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER SEVERAL TIMES UNTIL CRASHING AGAINST A GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,902.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10664384December 15, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
THE REAR DEFROST HAS BEEN WORKING INTERMITTENTLY FOR THE LAST COUPLE OF WEEKS. LAST WEEK I WAS DRIVING HOME AND HEARD A LOUD EXPLOSION WHICH SOUNDED LIKE A GUN SHOT. I WAS SO STARTLED THAT I SWERVED INTO ANOTHER LANE (LUCKILY THERE WAS NO ONCOMING TRAFFIC). I PULLED OVER AND NOTICED THE PASSENGER SIDE OF THE 3 PANEL REAR WINDOW WAS SPIDERED. WE HAVE A 2010 FX4 SUPERCREW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663324December 10, 2014
VISIBILITY/WIPER
STARTED CREW CAB F150 FX4 AND TURNED ON INTERIOR DEFROSTER. APPROX. 5 MINS LATER, WHILE STILL IN PARK IN THE DRIVEWAY, TURNED ON REAR DEFROSTER. 3-4 MINUTES LATER, WHILE BACKING OUT THE DRIVEWAY, I HEARD A LOUD BANG! I STOPPED IMMEDIATELY AND EXITED THE TRUCK TO SEE IF I HAD HIT ANYTHING. BECAUSE THE CAR WAS NOT NEAR ANYTHING OTHER THAN THE DRIVEWAY, I PROCEEDED OUT THE DRIVEWAY ONLY TO NOTICE THE REAR, PASSENGER SIDE WINDOW (OF THREE) HAD SHATTERED. WINDOW WAS STILL IN PLACE BUT COMPLETELY SHATTERED. WILL BE CONTACTING FORD TO FIND A REMEDY FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663440December 10, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR WINDOW SHATTERED AFTER THE REAR DEFROSTER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,300. UPDATED 01/09/15*LJ UPDATED 01/13/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662750December 8, 2014
VISIBILITY, ELECTRICAL SYSTEM
INITIATED REAR WINDOW DEFROST; ABNORMALLY LOUD "POP" FROM EXPLODING PASSENGER SIDE REAR-WINDOW GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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