Ford F-150 Complaints (2023)

402 consumer complaints on file.

• #11517962April 19, 2023
  STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY

  Panoramic sunroof panel exploded while driving the vehicle. The sunroof was closed with shade extended. Less than 2 months new. No debris/ collision or object came in contact with the vehicle.No other vehicles were within either side of the road. The glass panel shattered completely with a very loud explosion noise , raining glass into the truck and onto myself(driver). There were no warning or reason or symptoms prior to the event. I drove the truck to the Ford dealership for a warranty repair after the explosion they ‘inspected’ and reported Ford would not cover this because the glass shattered. Dealer and manufacture are avoiding responsibility for my safety. Truck is at dealer.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11514609March 30, 2023
  POWER TRAIN

  Took delivery of a new 2023 Ford F-150 on 2/18/2023. Upon inspection once at home I discovered excessive Rust/Oxidation in the underbody area. Specifically, there was excessive rust and oxidation in the following areas: Rear Differential, Rear Axle Casings, Rear Axle Hubs, and portions of the front Frame Rails. This amount of rust/oxidation should not exist in a new vehicle and has the potential to lead to a driving performance/braking incident/accident that could damage the truck and or injure vehicle passengers. Research indicates Ford Motor Company has known about these issues for a couple of years. Furthermore, after contacting Ford, I received a boilerplate email stating that they would look into this problem without indicating whether or not they would issue a Recall or CSP (Customer Service Program) to remediate this problem. This is without question a safety issue and should be investigated by NHTSA. Pictures of the affected areas and a copy of the email from Ford area attached to this filing.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0