Ford F-150 Complaints (2002)

821 consumer complaints on file.

#11421297June 17, 2021
UNKNOWN OR OTHER
SUA sudden unwanted acceleration, at least 4 times. No floor mats. 1st time truck surged back and forth a little then accelerated full throttle. I went to neutral. I kicked gas pedal although gas peddle was not depressed. It stopped. I was shook up but in control. I decided to remove throttle body and clean extensively. Replaced TB Sensor w/ genuine Ford part and replaced throttle valve on top. Hoped for the best. Still have the problem. 2002 F 150 XL 4.2 purchased new. I still have truck because its been such a great truck, I never felt like it was time to move on. It runs like new and I've taken care of it. I am writing this info for safety and only safety. I've been researching this issue. trying to solve problem. I took truck to qualified shop where mechanic is known to me and he was a little stumped. No codes, no check engine light. Can't solve the puzzle? So, I'm on top of the possibility of it happening. I really don't go anywhere w/ truck, to the store and back pretty much. So when its happens, I'm fast to go to neutral. I also feel like if I wanted to show somebody what I'm talking about, all they have to do is get in. I'm almost positive if I punch the gas peddle just a little, say to pass a slow driver, it'll go like hell. I have started thinking about my next truck. But no way I'm trading or selling this truck and passing the problem to someone else. So, I'm dealing with it and really hope my experience helps. I've read the story's on line. Because I've lived it, I can tell you its a bit terrifying. That's my story Thank You Jim Winn
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419717June 4, 2021
ELECTRICAL SYSTEM
When it rains the rain is somehow getting into the fuse box under the steering column and causing it to drain the battery, short out some of the instrument cluster, make noise, blow fuses, and rust up. It is a fire hazard and it puts all inside the truck in danger. I have not yet had a fire but if I keep the truck as is it will eventually.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361288September 26, 2020
AIR BAGS, STRUCTURE:BODY, SEATS
I WAS DRIVING ON FREEWAY WHEN A CAR THAT WAS TRAVELING IN AN EXCESS OF 80+ MILES AND REAR-ENDED MY 2002 FORD F 150. MY TRUCK WAS TOTALED AND MY DRIVERS SEAT BACK FRAME BROKE FROM RIGHT SIDE AND NONE OF MY AIRBAGS DEPLOYED. I ENDED UP IN THE HOSPITAL FOR 3 DAYS. I HAD A CONCUSSION, NECK INJURY, KNEES AND RE-INJURED MY BACK. I WAS LUCKY TO BE ALIVE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11337092July 2, 2020
ELECTRONIC STABILITY CONTROL (ESC)
I AM TRYING TO FIND OUT IF THIS TRUCK HAS A RECALL THAT WAS NOT TAKEN CARE OF WITH PREVIOUS OWNER BASED ON REVIEWS.. - THERE APPEARS TO BE IDLE ISSUES.. ENGINE LIGHT INDICATES SENSOR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331399June 29, 2020
ENGINE
SPARK PLUG SHOOTS OUT OF MOTOR WHILE DRIVING. HAS BEEN REPORTED ON LOTS OF VEHICLES FOR YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330190June 22, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE STOPPED, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK. THE CONTACT STATED THAT THE VEHICLE WAS DIAGNOSED BY HIS STEP-SON. THE CONTACT WAS INFORMED THAT THE CYLINDER VALVE NEEDED TO BE REPLACED. THE CONTACT CALLED SKYLINE FORD LOCATED AT 2510 COMMERCIAL ST SE, SALEM, OR 97302, (503) 581-2411, AND THE DEALER WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307245February 5, 2020
UNKNOWN OR OTHER
WHEN MY TRUCK IS IN IDOL POSITION, THE TRUCK JUMPS AS THOUGH IT IS EITHER TRYING TO SHUT OFF OR TAKE OFF. I ACTUALLY HIT ANOTHER VEHICLE IN A DRIVE THROUGH WHILE SITTING IN IDOL POSITION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11281716November 22, 2019
UNKNOWN OR OTHER
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270184October 22, 2019
VEHICLE SPEED CONTROL
I WAS DRIVING AND THE SPEED WOULD GO UP TO 90 MPH, THE TRUCK WAS NOT GOING THE SPEED IN REALITY. THEN THE RPM'S WOULD GO UP REALLY HIGH, I STOPPED THE TRUCK PUT IT IN PARK AND BACK IN DRIVE TRIED TO DRIVE OFF. THE TRUCK THEN WOULD NOT GO OVER 30 MPH AND THE GAS PEDDLE WAS ALL THE WAY DOWN TRYING TO GO, THE ENGINE STARTED SMOKING AND WHEN I PULLED OVER OPENED THE HOOD IT WAS SMOKING FROM THE DRIVER SIDE UPPER CORNER OF THE TRUCK. AFTER HAVING A MECHANIC LOOK AT IT, HE SAID THE BREAK PRESSURE SWITCH NEEDED TO BE REPLACED BECAUSE IT'S A HOT WIRE AND IT'S LEAKING. AFTER CHECKING THE FORD VIN CHECK IT DIDN'T SAY MY TRUCK WAS APART OF THE RECALL BUT THEY YEAR AND MAKE AND MODEL IS. I'M CONFUSED AND AT THIS POINT DON'T WANT TO PUT MY CHILDREN IN A FIRE BALL LIKE THAT IF IT CATCHES ON FIRE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257521September 23, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THIS IS FOLLOW UP ASSESSMENT TO MY 9/22/2019 CLAIM [XXX]- WHERE I FOUND MYSELF IN A VERY DANGEROUS VEHICLE RUN AWAY SITUATION THAT RESULTED IN A REAR END ACCIDENT WITH ANOTHER VEHICLE. MY MECHANIC'S FIRST OBSERVATION WHEN TURN IGNITION KEY, THE ENGINE RACED AT FULL THROTTLE OUT OF CONTROL. AFTER QUICKLY SHUTTING DOWN ENGINE THE SYMPTOMS LEAD MY MECHANIC TO TEST THE IDLE AIR CONTROL VALVE. HAVING NEVER SEEN THIS DANGEROUS SYMPTOM FROM A BAD IACV, HE CONTINUED TO DO FURTHER TEST ON THE IACV ONLY TO DETERMINE THE PART WAS INDEED DEFECTIVE. AFTER DIAGNOSING THE PROBLEM, THE DEFECTIVE IACV PART WAS QUICKLY REPLACED. THE ENGINE IS NOW RUNNING GOOD AGAIN. IF YOU NEED TO CONTACT MY MECHANIC: DUGAN AUTO SERVICE, NARVON PA - DOUG MILLER 464-798-8097 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11257244September 22, 2019
VEHICLE SPEED CONTROL
CAR WAS ON THE HIGHWAY DOING 65 MPH. WHEN I TOOK MY FOOT OFF THE ACCELERATOR, THE CAR CONTINUED TO ACCELERATE ON ITS OWN. WHEN I APPLIED THE BRAKES I WAS ABLE TO SLOW IT DOWN AND CONTROL THE CAR. WHEN I GOT OFF THE EXIT RAMP AND TRIED TO BRING THE CAR TO A STOP, THE ENGINE WAS RUNNING AT HIGH RPMS AND I COULDN'T COMPLETELY STOP CAR UNTIL I REAR ENDED ANOTHER VEHICLE. I'VE TRIED TO START THE CAR AFTER THAT, BUT THE ENGINE IMMEDIATELY STARTS RACING AS IF I HAVE MY FOOT PRESSED ON ALL THE WAY DOWN ON THE GAS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11229579July 5, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING 55 MPH, THE CRUISE CONTROL FAILED TO OPERATE AND THE CROSS CONTROL WENT INTO A LOCKED POSITION. THE CONTACT ATTEMPTED TO BRAKE, BUT THE VEHICLE WOULD NOT STOP. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND WAS ABLE TO SLOW DOWN THE VEHICLE. WHEN THE VEHICLE FINALLY STOPPED, THE CONTACT DISCONNECTED THE CRUISE CONTROL CABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 222,112.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216951May 30, 2019
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2002 FORD F-150 EQUIPPED WITH FOUR TOYO NITTO TERRA GRAPPER TIRES, SIZE: 285/55/20 (NA). WHILE DRIVING 60-65 MPH, THE VEHICLE SHOOK VIOLENTLY. THE CONTACT EXITED THE VEHICLE AND NOTICED BUBBLES IN THE TREAD ON BOTH FRONT TIRES. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VIN AND DOT NUMBER WERE UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 40,000 AND THE TIRE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208317May 17, 2019
ENGINE, UNKNOWN OR OTHER
THE TRUCK SIMPLY SHUT DOWN WHILE I WAS DRIVING. THE ENGINE STOPPED RUNNING. FOR A PERIOD OF ABOUT A MONTH PRIOR TO THIS ACTION, THE TRUCK WOULD SOMETIMES, RANDOMLY, NOT START. AFTER WAITING A PERIOD OF TIME THE TRUCK WOULD START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204001April 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD ABNORMAL NOISE UNDERNEATH THE HOOD AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE CONTACT KNEW THAT THE FAILURE WAS CAUSED BY A SPARK PLUG. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. *BF *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194582April 8, 2019
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT AN EXPLOSION OCCURRED UNDER THE HOOD AND THE VEHICLE CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE ONLY HAD LIABILITY COVERAGE; THEREFORE, THE FAILURE WAS NOT COVERED BY THE INSURANCE COMPANY. THE VEHICLE WAS TAKEN TO METRO FORD INC (2860 S NOLAND RD, INDEPENDENCE, MO 64055, (816) 254-9800), BUT THEY COULD NOT ASSIST. THE DEALER SUGGESTED HAVING AN INDEPENDENT MECHANIC DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V017000 (VEHICLE SPEED CONTROL), WHICH COULD HAVE CAUSED THE FIRE. THE FAILURE MILEAGE WAS 204,000. *BF *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11171391January 22, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2002 FORD F-150. AFTER THE CONTACT TURNED OFF AND EXITED THE VEHICLE, HE WAS ALERTED BY A PASSERBY THAT THERE WERE FLAMES UNDER THE HOOD. THE FLAMES WERE NEAR THE DRIVER'S SIDE OF THE ENGINE COMPARTMENT NEAR THE BRAKE SYSTEM. A FIRE INSPECTOR EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED BY THE FIRE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO NHTSA ACTION NUMBERS: EA05005 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND DP05005 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBERS: 06E056000 (FUEL SYSTEM, GASOLINE) AND 05V388000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE REMAINED AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11166311January 10, 2019
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2002 FORD F-150 EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: P255/70R16 (NA). UPON INSPECTING THE TIRES, THE CONTACT NOTICED THAT THE TREAD WAS CRACKED ON ALL FOUR TIRES. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VIN AND TIRE FAILURE MILEAGE WERE NOT AVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165695January 3, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2002 FORD F-150. WHILE THE VEHICLE WAS PARKED IN FRONT OF THE CONTACT'S HOUSE, IT CAUGHT FIRE WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE FIRE WAS NOT HEAT RELATED. THE VEHICLE WAS TOTALED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V017000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11130486September 20, 2018
SEAT BELTS
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT WAS NOT PROPERLY SECURING INTO THE BUCKLE TO CLICK, LOCK, AND SECURE THE DRIVER. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF MOBILE (7311 AIRPORT BLVD, MOBILE, AL 36608, 1-(888) 241-4640) AND AUTONATION FORD MOBILE (901 EAST INTERSTATE 65 SERVICE RD S, MOBILE, AL 36606, (251) 202-2016). BOTH DEALERS INDICATED THAT A SEAT BELT KIT NEEDED TO BE PURCHASED AS A UNIT, WHICH INCLUDED ALL OF THE SEAT BELTS IN THE VEHICLE. THE DRIVER'S SEAT BELT WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY COULD APPROVE JUST THE DRIVER'S SEAT BELT BEING REPLACED. THE MANUFACTURER HAD NOT ISSUED ANY SEAT BELT RECALLS FOR THE YEAR, MAKE, AND MODEL VEHICLE; HOWEVER, THEY ISSUED TWO TSBS FOR THE SEAT BELTS. THE APPROXIMATE FAILURE MILEAGE WAS 174,000. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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