Ford F-150 Complaints (2014)

1,539 consumer complaints on file.

#11604758July 26, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated that after the dealer had performed the PCM software update under NHTSA Campaign Number: 24V444000 (Power Train); the power train warning light illuminated the following day. The contact stated that the power train warning light was illuminated while driving and shifting from 3rd to 4th gear. The contact stated that the failure recurred while driving uphill and shifting from 3rd to 2nd gear. Additionally, the contact stated while driving 60 MPH and depressing the brake pedal, the vehicle unintendedly downshifted to 2nd gear. The vehicle was taken back to the dealer, where it was diagnosed that the transmission lead frame had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the recall remedy caused the transmission failure and had failed to correct the transmission issues. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604193July 24, 2024
POWER TRAIN
After having my vehicle inspection was completed I learned that there was a manufacturer’s recall on the vehicle. I called Unique Ford in Goffstown, NH to schedule the software update. They were very good about scheduling the appointment, however, after they began work on the vehicle I was told their system could not connect to the computer on my vehicle and therefore they could not complete the required update. I was informed that I would have to pay for their diagnosis of the problem as it was not covered under the warranty or the recall notice. My understanding is they are responsible to install the required software update at no charge. This was not the case and the update has not been installed. What is my course of action?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604196July 24, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated that while driving at 40 MPH, the vehicle unexpectedly downshifted to first gear. The driver was able to pull over safely. The contact restarted the vehicle and there were several unknown warning lights illuminated. The contact stated that the gear shifter displayed that the vehicle was in park while the vehicle was driving. The vehicle was taken to the local dealer, where it was diagnosed and determined that a software update was needed. The vehicle was repaired but the failure recurred. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 203,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604333July 24, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 24V444000 (Power Train). After completion of the update, while driving and shifting gear, the vehicle jerked. While in third gear, the vehicle downshifted to first gear when the accelerator pedal was depressed and shifted back to third gear. There were no warning lights illuminated. The contact called the same local dealer, who referred the contact to a transmission center. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603737July 22, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Ford F-150. The contact stated while driving approximately 40 MPH, the contact heard an abnormal sound coming from under the rear wheel wells. The contact depressed the brake pedal to slow down however, the pedal was stuck, and the brakes were sticking. The contact released the brake pedal and the vehicle continued to brake independently. The contact stated that there were no warning lights illuminated. The contact stated that the failure was intermittent at first but became a reoccurring failure at various speeds. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the rear brake calipers and pads needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred and took the vehicle back to the same mechanic. The mechanic diagnosed the vehicle and determined that the brake hoses needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred and additionally the brake pads were overheating. The contact took the vehicle to another independent mechanic who diagnosed the vehicle and determined that the front rotors, calipers, and pads needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603834July 22, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2014 Ford F-150. The contact stated while starting the vehicle, there was a loud rattling sound coming from the engine compartment. There was no warning light illuminated. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle was able to be restarted; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603916July 22, 2024
WHEELS
Had my tires rotated was told that I had swollen lug nuts. Ford dealer ship refuses to rotate my tires. Went to Firestone’s where I purchased the tires said that the lug nuts were swollen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603124July 18, 2024
Chest Clip, Buckle, Harness, Other/I am not sure
The chest clip slides very freely along the harness and the clip seams to unclasp to the point my 2 year old can slide and undo the clip and freely break out of the car seat which is a extreme safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603170July 18, 2024
UNKNOWN OR OTHER
Backup camera is intermittent. Sometimes it works then goes to a blue screen while backing which could result in injury or death of children behind vehicle. it is available for inspection. I haven't taken it to a dealer. there is a message when it goes to the blue screen. this has been an ongoing problem for the last 2-3 years or so. I entered the current date as this has been ongoing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603217July 18, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle jerked and decelelerated. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the contact stated that the brakes were independently activated, and the vehicle stopped suddenly with the rear wheels locking up. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was recently serviced by the dealer, and the NHTSA Campaign Number: 24V444000 (Power Train) recall repair was performed. The manufacturer was made aware of the failure. The contact was advised to take the vehicle back to the dealer to be diagnosed. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603232July 18, 2024
BACK OVER PREVENTION
The contact owns a 2014 Ford F150. The contact stated that on several occasions while the vehicle was reverse, the rear-view camera displayed lines across the screen, a solid black screen, or an inverted screen. The contact stated that the screen failed to display as intended. The contact stated the message to contact the dealer was displayed. The vehicle was taken to a dealer where it was determined that the rear-view camera needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602985July 17, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Ford F-150. The contact stated that upon starting the vehicle, the low brake fluid warning light illuminated. After a visual inspection of the engine compartment, the contact observed that the brake fluid reservoir was extremely low. The contact refilled the brake fluid reservoir, after which he observed the brake fluid reservoir empty again and a pool of brake fluid pool underneath the vehicle. The vehicle was taken to the dealer, who diagnosed failures with the brake master cylinder and brake booster. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic); the VIN was included, and parts were available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603027July 17, 2024
POWER TRAIN
My truck software was updated for the recall even though I was having no problems with the transmission. Post the software update I am having problems with jerking in the downshifting of the truck. It is very concerning as it pulls the truck very hard. The software update caused a problem that didn’t exist until it was done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602932July 17, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2014 Ford F-150. The contact stated that while attempting to close the front driver’s side door, the door failed to close securely. Additionally, the contact stated that the door ajar warning light illuminated would illuminate with the door properly closed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages); however, the VIN was not included. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602032July 14, 2024
POWER TRAIN
After having the recall "fixed" my vehicle is driving worse. When stopped waiting for a parking spot, then mashed the accelerator to get into the parking spot, the engine reved up but the truck wouldn't move forward. I had to put the truck in park then turn the engine off then back on before it would move. Later in the day I was at a stop light, then when the light turned and i mashed the accelerator, it crawled through the stop light even though I had the gas peddle mashed all the way down. Also, I have warning lights on that haven't been on before this "fix" and my speedometer works then doesn't work. It will just quit working while driving down the road. It will not work again until I park the truck, then turn it off then back on. I contacted my local Ford dealership, and they said that wasn't their problem. However, it is since my truck had NEVER had issues until they "fixed" the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601459July 12, 2024
POWER TRAIN
My vehicle, 2014 Ford F150, in the months of February 2024, March 2024, with the worst and final occurrence in April of 2024, I was experiencing intermittent downshifting that became more frequent. It occurred at highway speeds and while accelerating from a stop. My safety was put at risk while traveling between 60-70mph on the highway, the transmission had suddenly downshifted to a low gear and caused me to veer into the lane next to me, fortunately I was able to stop, restart, and limp my truck home at about 35mph. I had taken my vehicle to a local, reputable mechanic that has referenced this issue as a well-known problem with the type of transmission on my vehicle. Ultimately, the resolution was a transmission replacement. When the sudden downshifting would happen, an orange wrench would flash for service to be done but would disappear when I would park and restart the engine. I have also enclosed proof of work performed to correct the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601160July 11, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Ford F-150. The contact stated that while operating the vehicle, the brake pedal was very hard to depress. During the failure, the vehicle would not immediately stop, causing the stopping distance to be extended. Additionally, the brake warning message was displayed. No further information was available. The vehicle was taken to the local mechanic who diagnosed that the brake booster was faulty and needed be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601171July 11, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 45-48 MPH and shifting from 5th to 6th gear the rear tires locked up. The check engine warning light illuminated, and the vehicle emitted a loud noise as if the vehicle was downshifting. The contact turned the steering wheel slightly to the right and pulled over to restart the vehicle and regain proper functionality. The dealer was contacted; however, the dealer had not inspected the vehicle. The manufacturer was made aware of the issue. The failure mileage was 81,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601268July 11, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated that while driving approximately 55 MPH, the vehicle downshifted from overdrive to 1st gear causing the rear-end to slide into a nearby ditch. The vehicle ended up in the ditch on the side of the road and had to be towed out of the ditch. The vehicle was taken to the dealer where it was diagnosed that the lead frame connector for the transmission had failed causing the transmission to unexpectedly downshift. The lead frame connector was replaced. The contact stated that the transmission shifted hard, and the vehicle jerked while changing gear. The check engine warning light and the wrench symbol which indicated a failure with either the transmission or throttle body were displayed on the instrument panel. The vehicle was returned to the dealer where it was confirmed that the failure was associated with NHTSA Campaign Number: 24V444000 (Power Train). The contact was informed that the transmission had failed and needed to be replaced. The contact stated that the dealer was in the process of replacing the transmission. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600793July 10, 2024
POWER TRAIN, AIR BAGS
The contact owns a 2014 Ford F-150. The contact stated that while driving at 45 MPH on a two-lane highway, the vehicle seized on low gear and the rear of the vehicle seized. The ABS did not engage to bring the vehicle to a stop, the rear remained seized causing the contact to rear-end the vehicle in front. No air bags deployed. A police report was filed. The contact sustained a fractured finger, head, and back injuries that required medical attention via the hospital. Due to cost, the contact could not continue his medical treatment. The other vehicle was able to be driven from the scene and the occupant sustained unknown injuries that required medical attention but no further information was available. The vehicle was driven home after the crash. The vehicle was taken to an independent mechanic where the frame was repaired and replaced the damaged front end parts. The vehicle was repaired. The contact mentioned that the transmission was previously rebuilt approximately 3-4 years ago with AAMCO due to an undetermined failure with an unexpected downshift into first gear. The vehicle was taken to a dealer where it was serviced for NHTSA Campaign Number: 24V444000 (Power Train). The contact was concerned that the failure would recur. The manufacturer was made aware of the failure and was referred to the NHTSA Hotline. The failure mileage was 150,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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