Ford F-150 Complaints (2014)

1,539 consumer complaints on file.

#11610208August 22, 2024
STEERING
The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, the power steering assist failed to operate as needed. Due to the failure, excessive force was needed to steer the vehicle. The vehicle was taken to a dealer where a diagnostic test confirmed that the power steering assist was inoperable. The vehicle warranty provider offered to cover the cost of the repair; however, the Ford dealer stated that only authorized Ford parts could be used for the repair; which the warranty did not cover. The vehicle was then taken to two independent mechanics who informed the contact that the vehicle could only be serviced at a Ford dealer. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610239August 22, 2024
POWER TRAIN
I took my 2014 Ford F-150 to liberty Ford in Maple Heights for the current recall and to also check out why the engine light was coming on intermittently. They advised there was a timing chain issue and contacted my extended warranty company, endurance. Endurance does not want to cover the cost to repair the vehicle. From my investigation it appears that the timing chain should last up to 100,000 miles and my vehicle currently has 60k plus miles. My question is could this possibly be a recall situation? [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610275August 22, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted, causing the vehicle to decelerate extremely quickly. The contact stated that the gear shift indicator light turned off, even though the shifter was in drive. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the failure was with the transmission range sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609664August 20, 2024
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609742August 20, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated that while driving at approximately 40 MPH, the steering wheel became stiff and the vehicle began to shudder. The contact stated they managed to pull over the side of the road and restart the vehicle. The power steering warning light had illuminated. The contact mentioned the vehicle was previously repaired by the local dealer for the rack and pinion. The vehicle was taken to a local independent mechanic where it was diagnosed that the rack and pinion needed to be replaced a second time. In addition, the contact stated the rack and pinion were previously replaced several times by the independent mechanic before the failure was experienced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609792August 20, 2024
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
My back up camera works sometimes but not every time works when it wants too when I need it it doesn’t work but when I don’t need it it’s working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609260August 18, 2024
POWER TRAIN
Following a recent recall for a sensor that malfunctioned and caused the vehicle to suddenly drop to first gear, the vehicle was sent to a Ford mechanic to update the sensor and supposedly fix the issue. Less than one week following this fix, while driving on a highway at 55-60 mph, the vehicle suddenly dropped to first gear as it was descending a hill and exiting the highway. The vehicle failed to get out of first gear, causing the engine RPMs to over-exert. After pulling over on the shoulder, turning off the engine and allowing it to cool down again, the automatic transmission failed to get out of first gear again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608970August 16, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, an unknown warning light illuminated, and the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed with a failure of the molded lead frame. The contact was informed that the molded lead frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under the Customer Satisfaction Program: 19N01; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608833August 15, 2024
UNKNOWN OR OTHER
Had Ford recall 24S37 update installed on my F150 and now I have noticed my speedometer is showing 70MPH when I am actually going 60MPH.Dealership said that there was nothing they could do.Contacted Ford Motor Company and they also said there was nothing they could do.Truck was fine until update was installed. I think it is not very safe not knowing your actual speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608488August 14, 2024
STEERING
The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, the steering wheel seized and then released independently, allowing the contact to regain proper control of the vehicle. The failure occurred while turning the steering wheel towards the right or left; however, the failure was more pronounced while turning left. There were no warning lights illuminated. The contact stated that the failure had become more persistent. The contact is an independent mechanic, diagnosed that the motor underneath the rack and pinion had failed and needed to be replaced. The contact researched online and linked the failure to NHTSA Campaign Number: 14V316000 (Steering). The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608262August 13, 2024
VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
The truck alames into 1st gear while driving sticks in 3rd gear as well as 5th gear no miles are being registered Speedometer not working, not registering accurate speed or mileage engine and transmission stop communicating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608267August 13, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
I recently took my truck to the dealership for the 24S37 recall repair. Later that day, I received a call from the dealership informing me that my truck was ready for pickup. However, approximately 45 seconds after picking it up, I noticed that it was still shifting hard and felt like the transmission was dropping. I immediately contacted the dealership to report the issue. The dealership told me that I could bring the truck back in for another scan but mentioned that if the correct code appeared, I would have to pay for the repairs myself. I decided to take the truck home and parked it, hoping that more information about the recall would become available. Since then, I have called the dealership multiple times, left voice messages, and attempted to get in touch with the service manager, Jeff, but have found it nearly impossible to get a response. I scanned the codes on my truck and identified the following codes: P0715, P0717, and P0731. I am concerned that the recall repair was not completed properly or the initial recall caused that damage and that the issue persists. I am seeking your assistance in ensuring that this matter is resolved appropriately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608020August 12, 2024
POWER TRAIN
The contact's boyfriend owned a 2014 Ford F-150. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated while her boyfriend was driving 60 MPH, the transmission downshifted unintendedly, and the vehicle jerked, causing the contact's boyfriend to lose control of the vehicle. The vehicle crashed into the rear of another occupied vehicle. The contact was unsure whether the air bags were deployed. The ambulance transported the contact and the other driver to the hospital, where it was confirmed that no major injuries were sustained and both drivers were checked out of the hospital. The contact stated that both her boyfriend and the other driver sustained body pain. Both vehicles were towed and totaled. A police report was filed. The contact became aware of NHTSA Campaign Number: 24V444000(Power Train), which the contact related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11606680August 6, 2024
POWER TRAIN
Recently took my truck in for the safety recall 24S24. In relation to the sudden transmission downshift power train control module. After the supposed fix, my truck has sudden and jolting downshifting as it did before. This recall fixed absolutely nothing. Ford needs to issue a recall fixing the issue, a software update clearly is not the solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606700August 6, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Ford F-150. The contact stated that the brake pedal failed to return to the original position after being depressed. The contact stated that the failure occurred while parked and while driving. The contact stated that while driving at various speeds and depressing the brake pedal, the brake pedal felt abnormally loose, causing the braking distance to be extended, and causing the driver to temporarily lose control of the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, where the failure could not be replicated. The local dealer was made aware of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606097August 2, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 65 MPH, the contact became aware of a failure with the transmission. The contact stated that the vehicle unexpectedly downshifted into first gear with no warning lights illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed as a failure with the power train control module. The contact was informed that the power train control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 155,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605675July 31, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving 40-55 MPH and depressing the accelerator pedal, the vehicle failed to respond. The power train warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission molded lead frame had failed and needed to be replaced. The dealer related the failure to an unknown recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605702July 31, 2024
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD
The contact owns a 2014 Ford F-150. The contact stated while driving approximately 70 MPH, the vehicle suddenly entered LIMP Mode and began to decelerate, lost motive power, and stalled. The vehicle was later towed to the local dealer who eventually replaced the throttle body, and the vehicle was repaired. The contact stated that recently the failure had reoccurred, the throttle body was replaced, and the vehicle was repaired. The manufacturer was not contacted regarding the failure. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605703July 31, 2024
POWER TRAIN
After a Ford technician completed the transmission recall repair around July 18th 2024, on my 2014 F150, the transmission is worse than before. On 7/27/2024 at 6:10pm while driving in auto, the transmission suddenly downshifted to 3rd and then to1st gear. I was on the way to a baseball game. It did the same downshift again at 6:26pm the same trip. On 7/31/2024 at 6:34am the truck again downshifted abruptly to 1st gear while driving to work. The repair does not work, it is worse now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604685July 26, 2024
POWER TRAIN
Recall 24V444 After getting the recall service on [XXX], I drove the F150 with the tow/haul assist, with a 2024 Casita trailer on two separate trips as described below. The problems occurred on the second trip. For safety reasons, I weighted both the truck and trailer, then just the truck, at our CO-OP, and all numbers were well below GVWR and tongue weight. The trailer has an Anderson hitch for additional safety. The severe downshift occurred 3 times on [XXX]. The first trip with the same setup did not have any problems. This was just after the recall service was performed in St. Cloud Minnesota. The first non-eventful trip was July 10th-14th, was into South Dakota, and no downshifts occurred. The transmission problem started occurring again this week. This week I drove the second trip to Western North Dakota, around Linton. There are relatively small hills there, and the truck experienced a severe downshift 3 times. One time was at about 25 mph, going down a small hill before the entrance to [XXX]. That was on [XXX]. The next day while driving around 55 mph, on [XXX] North towards Bismarck, the truck, again with tow/haul assist on, abruptly downshifted while going down hill twice in about 25 miles. I cancelled the rest of the trip and stayed on relatively flat roads to get back to Minnesota. Today I called the Ford dealership, and they offered to do a transmission diagnosis, but it would cost me $150 as it likely wouldn't be considered warranty work under the recall. Next I called the Ford company at the number on the recall letter dated July 2024. They too said it would not cover diagnostics because they didn't think it was related to the recall just performed, not yet anyway. Questions: There was no accidents, dealer hasn't seen or verified yet, and no warning lights came on. Dealer is welcome to inspect and diagnosis the problem if they waive the cost to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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