Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10395454April 11, 2011
SERVICE BRAKES, ELECTRIC, VEHICLE SPEED CONTROL
ENGINE FIRE; BRAKES RESERVOIR/MASTER CYLINDER CAUGHT FIRE SITTING IN YARD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10394309April 5, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED AND SITTING IDLE. THE FIRE WAS EXTINGUISHED AND THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THAT THE CRUISE CONTROL SWITCH HAD BURNED THE MASTER CYLINDER, CRUISE CONTROL CABLE AND THE WIRING THAT CONNECTED THE MASTER CYLINDER TO THE CRUISE CONTROL. THE MANUFACTURER DID NOT OFFER THE CONTACT ANY ASSISTANCE IN REPAIRING THE VEHICLE. THE VEHICLE WAS REPAIRABLE BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10392586March 23, 2011
VISIBILITY
TL*THE CONTACT OWNS A 2003 FORD F150. THE CONTACT STATED THE REAR PASSENGER SIDE WINDOW FRAME LEAKED WHENEVER IT RAINED. THE CONTACT NOTICED THAT THE SEAT CUSHION AND HEAD REST WAS ALSO WET WHEN IT RAINED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT THERE WERE NO RECALLS OR WARRANTIES FOR HIS VEHICLE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392188March 18, 2011
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A FORD F-150 THAT HAS A TRITON V-8 MOTOR. IT HAS 110,000 MILES. I HAVE HAD THE TRUCK FOR 3 YEARS AND PURCHASED IT WITH A 5 YEAR LOAN AGREEMENT. I WAS DRIVING AND THE SPARK PLUG BLEWOUT OF THE MOTOR. APPARENTLY THIS IS A COMMON PROBLEM,SO COMMON THAT THEY HAVE A KIT THATS A QWIK FIX. EVIDENTLY A PREVIOUS OWNER HAD THIS PROBLEM AND PUT THE KIT ON THERE GOT RID OF THE CAR AND IT WAS SOLD TO ME BY TOWN TOYOTA IN ROXBURY, NEW JERSEY. IT BLOWS MY MIND THAT I BOUGHT IT WITH 65,000 MILES AND IT ALREDY HAD A MAJOR PROBLEM NOT ONLY ONCE WITH A PREVIOUS OWNER BUT ALSO HAPPENED TO ME. NOW THE ONLY FIX IS TO REPLACE THE HEAD OF THE MOTOR OR EVEN REPLACING THE ENTIRE MOTOR.I HAVE COME INTO HARD TIMES WITH BEING LAID OFF FROM WORK AND HAVING NO MEANS TO PAY FOR IT OR EVEN GETTING ANYWHERE TO FIND WORK. I AM GETTING PRICE QUOTES RANGING FROM 3000 TO 8000 DOLLARS. ITS UNBELIEVABLE TO ME THERES NO RECALL OR COMPENSATION. IM STUCK WITH A VEHICLE THAT I NOT ONLY HAVE TO PAY FOR BUT CANT EVEN DRIVE. SOMETHING NEEDS TO BE DONE. MY E-MAIL IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390252March 15, 2011
AIR BAGS
TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE AND SHIFTED INTO DRIVE GEAR, BOTH FRONTAL AIR BAGS DEPLOYED. THE CONTACT STATED THAT THE AIR BAGS DEPLOYED WHEN HE PLACED HIS FOOT ON THE ACCELERATOR PEDAL. THE CONTACT SPOKE WITH THE DEALER AND WAS TOLD THAT THE AIR BAGS WERE NOT UNDER WARRANTY AND THERE WAS NO RECALL, BUT THEY WOULD PERFORM A DIAGNOSTIC TEST TO SEE WHAT CAUSED THE AIR BAGS TO DEPLOY. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS NOT ON WHEN THE FAILURE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390768March 10, 2011
FUEL SYSTEM, GASOLINE
THE FUEL TANK DROPPED DOWN FROM MY TRUCK AS I DROVE. I STOPPED IN THE MIDDLE OF THE STREET, PUT MY HAZARD LIGHTS ON AND GOT OUT TO SEE WHAT HAD HAPPENED. I DIDN'T KNOW WHAT IT WAS, IT LOOKED LIKE MAYBE THE END OF THE EXHAUST SYSTEM, THERE WAS NO LIQUID AND NO SMELL. I CALLED FOR HELP AND SLOWLY PULLED MY CAR OVER AT THE NEAREST SIDE STREET. WHEN I GOT OUT, GASOLINE WAS POURING OUT AND I COULD THEN TELL THAT IT WAS INDEED THE FUEL TANK THAT WAS HANGING FROM THE UNDERBODY OF THE TRUCK. THE FIRE DEPARTMENT HAD TO BE CALLED AND I HAVE TO PAY FOR THE CLEAN UP OF THE FUEL. THE TRUCK WAS TOWED TO A REPAIR SHOP AND THEY SAID THE STRAPS THAT HOLD THE TANK UP RUSTED OUT AND FAILED. TOTAL REPAIR COST WILL BE AROUND $1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386651March 7, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD F150 SUPER-CREW. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL) WAS PERFORMED APPROXIMATELY TWO YEARS AGO BUT THE REPAIR DID NOT CORRECT THE FAILURE. WHILE HE INSPECTED THE VEHICLE HE FOUND THE SPEED CONTROL DEACTIVATION SWITCHES WERE NOT REPLACED. THE DEACTIVATION SWITCH WAS LEAKING FLUID ABNORMALLY. THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIR. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386468March 4, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STARTED THE VEHICLE AND THERE WAS AN ABNORMAL EXPLOSION FROM UNDER THE FRONT HOOD. THE VEHICLE WAS SHUT OFF AND TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT ONE OF THE SPARK PLUGS HAD BLEW OUT AND DETACHED FROM THE ENGINE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386347March 3, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE FROM UNDER THE HOOD WHILE THE VEHICLE WAS PARKED. THE FIRE DEPARTMENT WAS CALLED TO ASSIST AND A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE BUT THE VEHICLE WAS DESTROYED. THE VEHICLE WAS PREVIOUSLY INCLUDED IN THE RECALL THAT COULD POTENTIALLY RESULT IN A FIRE UNDER NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL) YET THE VEHICLE WAS REPAIRED. THE INSURANCE COMPANY ADVISED THAT THE FIRE WAS CAUSED BY THE BRAKE FLUID WHICH CAME IN CONTACT WITH A WIRE FROM THE CONTROL MODULE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY COULD NOT PROVIDE ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10382319February 18, 2011
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
2002 FORD F-150. CONSUMER STATES PROBLEM WITH REAR AXLE AND BEARING *TGW THE CONSUMER STATED THERE WAS A GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE. THE RIGHT REAR AXLE WAS WORN AND THE BEARING WAS BAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380100February 3, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT IN AUGUST OF 2010 HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS AND HE WAS INFORMED BY THE DEALER THAT THERE WERE NO FAILURES WITHIN THE COMPONENT AT THAT TIME AND REPAIRS WERE NOT NEEDED. THE CONTACT STATED THAT MOST RECENTLY, THE CRUISE CONTROL SWITCH FAILED. THE DEALER ADVISED THAT REPAIRS WOULD NOT BE PERFORMED UNDER RECALL BECAUSE HE HAD PREVIOUSLY RECEIVED RECALL REPAIRS. THE MANUFACTURER ADVISED THAT ACCORDING TO THEIR RECORDS, THE VEHICLE WAS REPAIRED AUGUST 2010. THE CONTACT STATED THAT THE VEHICLE WAS NEVER REPAIRED UNDER THE RECALL AND THE DEALER AND MANUFACTURER WERE REFUSING TO HONOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380529February 2, 2011
ELECTRICAL SYSTEM:WIRING
2002 FORD F-150. CONSUMER STATES A MAJOR WIRE HARNESS BURNED ON THE R.H. EXHAUST MANIFOLD AND THE PROTECTIVE PLASTIC SLEEVE WAS GONE AS WELL AS THE INSULATION. *TGW THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED AND THE OVERDRIVE LIGHT STARTED FLASHING AND IT WOULDN'T SHIFT PAST 2ND GEAR. *JB UPDATED 06/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377050January 18, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 FORD F150. THE VEHICLE WAS SITTING OVERNIGHT AND THE HORN STARTED TO HONK AS THE VEHICLE WAS ON FIRE. THE FIRE STARTED INSIDE THE CAB OF THE VEHICLE AND IT WAS TOTALLY DESTROYED. THE FIRE DEPARTMENT WAS CALLED AND A REPORT WAS FILED. THE FIRE DEPARTMENT DOES NOT KNOW THE ORIGIN OF THE FIRE. THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CALLED AND STATED THAT THEY NEEDED TO CHECK THE FIRE DEPARTMENTS REPORT. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10375020January 6, 2011
UNKNOWN OR OTHER
2002 FORD F150, 4X4, 4 DOOR. WAS DRIVING HOME FROM KANSAS CITY KANSAS TO EMPORIA KANSAS, LUCKY I WAS STOPPING BY A FRIENDS HOUSE IN LAWRENCE KS. I WAS STOPPED @ A RED LIGHT IN DOWNTOWN, WHEN THE LIGHT TURNED GREEN I GAVE MY TRUCK GAS, HEARD A POP, SMELLED GAS & LUMPED TO A SAFE PLACE TO STOP. ENDED UP HAVING TO CALL A FRIEND & RENT A TRAILER TO DRAG MY TRUCK HOME. FOUND OUT THAT IT HAD "BLOWIN" A "SPARK PLUG"! WHAT THE HECK??? THE CONSUMER REPORT BOOK SAID NOTHING ABOUT THIS!!!!! AFTER READING EVERYONE'S STORIES, I AM SURE, FORD PAYS THEM OFF! NOT JUST THE "BEST" TRUCK IN AMERICA!!! BUT THE "WORLD"!!! BUT NO I LISTENED TO MY HUSBAND... I MYSELF AM A MOPAR PERSON. LADIES DON'T LET THEM MEN PICK YOUR RIDE FOR YA... HATE TO SEE YOU GET STUCK WITH A FORD LIKE ME.. BECAUSE WE ALL KNOW "FORD" IS NOT GOING TO ADDRESS THIS PROBLEM FOR US. BUT DON'T GIVE UP HOPE THERE IS A: "WORLD'S BEST FORD SPARK PLUG THREAD REPAIR KIT". NOW DON'T WE ALL FEEL "COZY"..... HAHA (SORRY GUYS, GIRLS JUST PICK BETTER RIDES!) 1/6/2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372496December 27, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH, THE FUEL TANK FELL OFF OF THE VEHICLE AND STARTED SPARKING. THE MANUFACTURER WAS CONTACTED WHO STATED THE FAILURE COULD HAVE BEEN THE BANDS THAT HOLD THE GAS TANK WERE RUSTED AND THE PROBLEM HAD BEEN REPORTED BEFORE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372619December 27, 2010
ELECTRICAL SYSTEM
SPARK PLUG BLOWING OUT HEAD. DAMAGING HEAD, COIL PACK AND INJECTOR LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372376December 25, 2010
ELECTRICAL SYSTEM
I HAVE A 2002 FORD F150 WITH THE 4.6L V8. THE TRUCK HAS 109,000 MILES. NUMBER 4 PLUG EJECTED ON NOVEMBER 11TH WITHOUT ANY SERIOUS DAMAGE. I REPLACED THE PLUG AND COIL. I WAS DRIVING HOME ON DECEMBER 23RD THIS TIME THE PLUG EJECTED AND HIT THE UNDER SIDE OF THE HOOD AND SOUNDED LIKE A BOMB WENT OFF. I DID SOME RESEARCH ON THE INTERNET AND FOUND THIS IS A WIDE SPREAD SERIOUS PROBLEM WITH THE FORD TRITON ENGINES. I ALSO DISCOVERED THAT FORD WILL NOT COVER THE COST OF THE REPAIR. IF I HAVE THE DEALER REPAIR THE PROBLEM THEY WILL ONLY REPAIR THE ONE PLUG. SO I WILL PURCHASE A REPAIR KIT AND REPAIR ALL THE PLUGS MYSELF. THIS SEEMS TO BE A DESIGN PROBLEM THAT SHOULD BE COVERED BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367243November 23, 2010
ENGINE AND ENGINE COOLING:ENGINE
MY 2002 FORD F150 WITH A 5.4 L TRITON V8 ENGINE SPIT OUT A SPARK PLUG FOR NO APPARENT REASON. MY F150 HAS 117,000 MILES ON IT AND HAS HAD NO MECHANICAL PROBLEMS OVER IT'S LIFE. IT IS SERVICED REGULARLY AND IS USED FOR ROUTINE DRIVING. I HAPPENED TO BE 30 MILES FROM HOME WHEN I HEARD A LOUD TAPPING COMING FROM THE ENGINE COMPARTMENT. KNOWING A LITTLE ABOUT ENGINES I CHECKED TO SEE WHAT HAD HAPPENED AND NOTICED THAT THE SPARK PLUG HAD BEEN PUSHED OUT OF THE CYLINDER HEAD, CAUSING THE COMPRESSION TO CAUSE IT AND THE COIL PACK TO CONTINUALLY STRIKE THE FUEL RAIL. FORTUNATELY I KNEW A MECHANIC IN THE AREA 1/4 MILE FROM MY LOCATION AND SLOWLY DROVE TO HIS SHOP. HE SAID THAT IT WAS A COMMON PROBLEM WITH FORD 4.6, 5.4 AND 6.8 TRITON ENGINES. HE ADDED THAT THE ALUMINUM USED FOR THE HEADS WAS TOO SOFT CAUSING THE SPARK PLUGS TO SPIT OUT. THERE WAS NO WAY OF PREVENTING THIS FROM HAPPENING OR PREDICTING WHEN IT WOULD HAPPEN. THE HOLE FOR THIS SPARK PLUG HAD ALL THE TREADS BLOWN OUT WHEN THE PLUG CAME OUT SO I HAD TO LEAVE MY TRUCK AT THE GARAGE FOR REPAIR. THE REPAIR CONSISTED OF HAVING TO PUT A STEEL THREADED INSERT INTO THE HEAD IN ORDER TO SECURE THE NEW SPARK PLUG / COIL PACK. THE MECHANIC STATED THAT I SHOULD DEFINITELY NOT DRIVE IT SINCE IT COULD CAUSE A FIRE. I COULD SMELL THE GAS FUMES FROM THE ENGINE COMPARTMENT AND FULLY BELIEVE THIS TO BE A GOOD POSSIBILITY. I CAN ONLY IMAGINE IF SOMEONE WAS UNFAMILIAR WITH ENGINES AND CONTINUED TO DRIVE WITH THIS CONDITION WITH THE POSSIBLE RESULT OF A FIRE IN THE VEHICLE WHILE THEIR FAMILY IS ABOARD. I THINK FORD NEEDS TO DO A RECALL ON THESE ENGINES TO HAVE THEM REPAIRED IN A SAFE FASHION TO PREVENT A TRAGEDY OF A FIRE WHILE IN OPERATION. UPON A GOOGLE SEARCH OF THIS TOPIC IT LOOKS AS THOUGH THERE ARE A MULTITUDE OF THE SAME TYPE OF INCIDENTS WITH THESE ENGINES. THANK YOU FOR YOUR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365405November 11, 2010
ELECTRICAL SYSTEM
I GOT INTO MY 2002 FORD F150 ONE MORNING, CRANKED IT AND WENT TO PUT IT IN DRIVE AND IT WOULD NOT.ALSO MY INTERIOR LIGHTS WOULD NOT WORK. AFTER DOING RESEARCH I FOUND OUT IT COULD POSSIBLY BE A FUSE. I CHANGED THE FUSE AND IT WORKED., ABOUT A MONTH LATER IT DID IT AGAIN SO I CHANGED THE FUSE AGAIN, THAT ALSO WORKED AGAIN. IN THE MEAN TIME I ALSO HAD PROBLEMS WITH MY BRAKES, WHICH I HAD JUST CHANGED. AFTER ABOUT A MONTH WITH NO PROBLEMS WITH MY FUSES, I TOOK MY TRUCK OUT OF TOWN FOR FOUR DAYS. WHEN I GOT BACK I HAD TO GO STRAIGHT TO WORK, APPROXIMATELY 3:00 PM. AT THE FIRE STATION I WORK AT. AT 11:45PM DISPATCH WOKE ME UP OUT OF THE BUNKROOM TO INFORM ME MY TRUCK WAS ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10365065November 8, 2010
ENGINE AND ENGINE COOLING:ENGINE
IN APRIL OF 2010 MY F-150 TRUCK "SPIT" A SPARK PLUG WHILE TRAVELING AT FREEWAY SPEED. THIS WAS A DANGEROUS SITUATION SINCE IT WAS DURING RUSH HOUR AND MANY 18 WHEEL TRUCKS WERE TRAVELING DOWN THE I-5 AT THE TIME AND WERE RELUCTANT TO ALLOW A CAR TO PULL OVER. I HAD THE TRUCK FIXED AT A AAA APPROVED REPAIR STATION WHICH REMOVED THE REMAINING SPARK PLUG, RETAPPED THE BLOCK, INSTALLED AN INSERT AND NEW PLUG. THEN, THE SAME THING HAPPENED AGAIN IN OCTOBER OF 2010 TO A DIFFERENT PLUG. AGAIN I HAD THE TRUCK REPAIRED IN THE SAME MANNER. THE RISK OF FIRE AND COLLISION WAS DIRECTLY CAUSED BY THE FAILURE OF THESE SPARK PLUGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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