Ford F-150 Complaints (2014)

1,539 consumer complaints on file.

#11613963September 11, 2024
POWER TRAIN
The contact owned a 2014 Ford F-150. The contact stated while the vehicle was parked, the vehicle rolled backward and crashed into the neighbor’s home. The vehicle damaged the neighbor's home and damaged the connecting gas. A Police report was filed. There were no injuries sustained, and no medical attention was needed. The vehicle was deemed a total loss. In addition, the contact stated that the vehicle was serviced two weeks prior to the failure, by the dealer. The contact stated that an unknown recall repair for the transmission control module update was completed at the time. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11613999September 11, 2024
STEERING
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle intermittently experienced a loss of power steering assist. An unknown warning light was illuminated. The vehicle was taken to the dealer, where an unknown sensor was replaced. The failure recurred several months later while driving, and the "Service Advancetrac" message was displayed. The contact was able to drive to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 14V316000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 86,406.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613798September 10, 2024
ELECTRICAL SYSTEM
The contact owns a 2014 Ford F-150. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic, where it was diagnosed that the front under hood relay fuse box had failed and needed to be replaced. The part was replaced; however, the failure persisted. The contact had replaced the relay fuse box several times. The vehicle was then taken to the dealer, where the failure recurred. The vehicle was being diagnosed. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613837September 10, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, the transmission unexpectedly downshifted. The contact also stated that while driving at 75 MPH, the vehicle downshifted and decelerated with the instrument panel at 0 MPH. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a defective lead frame. The vehicle was repaired. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613844September 10, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. In addition, the contact stated when the vehicle was started, the vehicle was idling rough. The vehicle was taken to the dealer where it was diagnosed with cam phasers failure. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The contact researched and found Customer Satisfaction Program: 21B10; however, the vehicle was not included. The contact stated that the vehicle had been taken to a previous dealer several times starting in 2020; however, the failure could not be duplicated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 58,221.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613271September 7, 2024
SERVICE BRAKES
On September 7, 2024 at around 8 AM I was driving my 2014 Ford F150 3.5 L eco-boost and suddenly my brakes failed on me. I was driving and noticed that the low brake fluid light turned on and when I was coming to a stop, it was very difficult to stop the vehicle because I had to press my foot all the way down to the floor since I didn't feel any pressure when I pressed down on the brake. I made it to a parking lot where I put in a bottle of brake fluid, but then noticed that the fluid level went down after a few minutes. My vehicle would not retain the brake fluid and remained extremely difficult to come to a stop without putting myself and others at risk on the public roads. I entered my vehicles symptoms online and found vehicle recall "20S31", but on the Ford website, it says that my Vin is not covered by this recall. I believe that my vehicle should be covered by this recall because it has the exact same symptoms as others within the same years of production and also has the same engine type as the others that are covered by this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613101September 6, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, the transmission unexpectedly downshifted to first gear. The contact also stated that the transmission shifted to the incorrect gear while driving, causing the vehicle to fail to respond as needed. Additionally, the contact stated that the vehicle was sluggish while driving with the power train warning light illuminated. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 24V444000 (Power Train); however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the PCM had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612743September 5, 2024
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
I bought this truck 2 and a half years ago and from day one it has been nothing but trouble. I was sold a lemon I have spend God knows how much on this truck and now it sits in the yard with a cracked turbo, electrical issues and transmission problems that I've been told has been a problem along time and I'd have to agree. Within the first 3 months of owning the truck it was in the shop 3 or 4 times. I had all kinds of warranty's added to my loan that I wasn't aware of and I've tried having the issue handled but Ford dealership will not tdo anything about it. I still over over 20,000 dollars on this truck I don't know if you can help but if you can I'd greatly appreciate it. I've had numerous sensors replaced, cv joints replaced, a arms replaced, wheel bearings, catalytic converters, ball joints, brake calipers, brake lines, struts, purge valve, engine mount, fuel pump twice, and I'm sure there's more alot of this was in the first not even year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612774September 5, 2024
POWER TRAIN
there was a recall issued for the transmission downshifting to 1st gear while driving. Recall# 24S37. I have this issue and immediately scheduled the software update. they came to my home address and that did not resolve the issue. then i took the vehicle to Sunbury Motors in Sunbury, Pa and they ran a diagnostic and nothing showed. the truck is actively downshifting to 1st while driving. it has happened numerous times. they had me drive it 16 miles away to the nearest dealership. The dealership stated there is nothing more they can do. I called ford and they said "what do you want from us?!!!" ii would like my transmission fixed so that I can safely drive this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612897September 5, 2024
SERVICE BRAKES
The brake booster failed. It is not available. The mechanic replaced it. Because the booster failed the engine was sucking the brake fluid into the intact. This caused the the brakes not to have fluid and the engine to lock up and the engine threw a rod threw the engine. The problem was diagnosed by a mechanic and parts replaced. A brand new brake master cylinder was installed and a new engine is being put in. No it has not. Yes a light came on that the engine was low on brake fluid when it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612519September 4, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Ford F-150. The contact stated while driving 70 MPH, the brake pedal went to the floorboard while depressed, and the vehicle failed to stop. The message "Brake Fluid Low" was displayed. The contact applied the parking brake and pulled over to the shoulder. The vehicle was taken to the dealer, and the brake master cylinder and brake booster were replaced. The contact related the failure to NHTSA Campaign Number: 16V345000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612426September 3, 2024
POWER TRAIN
Safety Recall Notice 2437 / NHTSA Recall 24V444 The transmission fails to stay in gear and downshifts into first gear while going 50-60mph. This safety recall is very unsafe unfixed. It’s hard to control while driving the vehicle and can cause the vehicle to crash/lose control. Was not completed by Simmons and Rockwell Ford Hornell NY 14843. They closed the recall claiming it was fixed. The truck is downshifting exactly how it states in the recall causing the back tires to lock up. This is a huge safety issue. The dealership is saying the recall was “fixed” but this truck has not been fixed. It is still downshifting exactly how it states in the recall. We spoke with ford and they refused to help us with advocating for our safety with our local dealership or even getting a second evaluation with another ford dealership. The ford representative even hung up on us instead of assisting us. My children ride in this truck with this safety recall. We need help advocating for us. This recall is very very serious but no one is taking it seriously. We cannot even get a technician to drive the truck to see how it downshifts. If their own technicians won’t get in this truck but they expect us to have our children in it? We need help. If a company such as ford is required to notify customers of these safety recalls but refuse to fix them or assist their customers with a resolution. There is a maintance light on but it does not read anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612371September 3, 2024
POWER TRAIN
My Ford F 150 is a 2014 Eco Boost with 65,302 miles on it. I took it in for the recall and an oil change and the engine light was coming on intermittently. They said it had a timing chain issue. I have been buying Ford F 150's since 1980 and never had this issue. My extended warranty company denied the claim to repair the issue. The dealership said it would cost around $5,000 to repair. I checked the internet and saw some of the same vehicles with the same issue. I was wondering if this could be a manufacturer malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611417August 28, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving 62 MPH, the transmission unexpectedly downshifted. The vehicle was taken to the dealer where it was diagnosed with lead frame, solenoids B and E, and wiring packet failures. The contact was informed that the lead frame, solenoids B and E, and the wiring packet needed to be replaced. The vehicle was not repaired. The contact had received notification NHTSA Campaign Number: 24V444000 (Power Train). The vehicle was taken to the dealer and the recall repair was performed. The contact stated that the failure started after the recall repair was performed. The contact stated that the vehicle has been taken to the dealer seven times since the recall repair was performed. The contact stated that the failure was persistent. The contact was almost involved in two crashes due to the failure. The contact stated that when the vehicle was taken to the dealer over the past two months, the contact was advised that she could continue driving the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611428August 28, 2024
VEHICLE SPEED CONTROL
Sanderson Ford in Glendale has no ETA for the defect leadframe in my car. Right now I cant drive my car anymore because the check engine light came on with P0720 - speed sensor error code. When I entered the highway, my truck suddenly shifted from 3rd to 5th so I could not accelerate in a very busy intersection. This because the speed sensor failed. Sanderson Ford does not offer service soon because they dont have an eta for the leadframe. or a loaner vehicle until it can be fixed. What do I do now?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611062August 27, 2024
VEHICLE SPEED CONTROL, POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This truck is shutting off, especially when I reach a stop and sometimes become hard to start. I take it three times for recall and they refuse to fix the problem. They also charge me and I am at wrist with this vehicle I did because accidental or death and damage properties. I need an immediate solution because it did last had running me around telling me lies. I cannot drive my vehicle and I cannot pass inspection because of this situation. Let me know what I need to do from here .thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611005August 26, 2024
POWER TRAIN
Transmission issues that where addressed by factory recall: Here is the summary: Although the truck has high miles it has been running and driving very well. A couple of months ago, the truck developed a transmission issue that was covered by the recent recall. The truck was experiencing 2 main issues. A. The transmission would suddenly and unexpectedly downshift from a high gear to a low gear or even 1st gear. B. the transmission would go into LIMP MODE and although the truck was in gear, it would barely move and the WRENCH service light would appear on the dashboard. This would happened 1x per week for the last several months. After receiving the recall notice, I took the truck to my local Ford dealer, they performed the update. After picking it up and driving it, I soon realized the issue has not gotten worse. Within the first few hours and 100 miles, the experienced the issue 5 times and that happened for the next couple of days. I called the dealer, they told me to bring it back in, they checked it, verified my issues and said they could not do anything to help. The software was updated and if it is worse, then its permanent. I called Ford corporate and they told me the same thing. They are not offering any help. The truck has now become a hazard to drive and it is a safety concern. What can I do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610376August 23, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
I received a recall letter 24V-444. My 2014 F-150 has repeatedly shown the symptoms described in the recall letter. Truck will downshift to 1st gear at various speeds, and the rear tires will slide when it occurs at a higher speed, and has done so on several occasions. On [XXX] I took vehicle to Auto Gallery Ford in Gaffney SC. They supposedly did the fix recommended. They told me to bring it back if it downshifted again. On the way home from the dealer, it downshifted again on the highway and almost caused an accident. I took the vehicle back and was told that Ford would not pay for the new part needed because a certain code was not showing up upon inspection, regardless of the fact that it has downshifted many times while I was driving. It is progressively getting worse and also showing an illuminated wrench symbol when the downshifting occurs. This is my only vehicle so I have to drive it in this unsafe condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610507August 23, 2024
POWER TRAIN
My 2014 Ford F150 was recalled for an intermittent failure of the output speed sensor (OSS) in the transmission. The recall was performed by Crossroads Ford of Apex (North Carolina) on [XXX]. When I made the appointment (which wasn't until 2 weeks from the time I called), I was told it would take approximately 3 hours however it was ready in 30 minutes. Since the recall was performed, twice the "orange wrench" has appeared on my dash for 15 - 20 seconds. I contacted Crossroads Ford and was directed to speak with the Service Manager Tony (no last name given). I explained about the wrench and he said I I would need a diagnostic performed, that it sounded like the 'mainframe in the transmission' was bad. He redirected me to the scheduler and I was given November 19, 2024 as the first available date. I was told my other options were to try another Ford dealership to see if they could see me sooner or just drop my truck off at Crossroads and they would work it in as soon as they could but that could take 5 -6 days and if it needed repairs they were not sure how long they would have my truck. I called 2 other Ford dealerships and was offered sooner dates however I would have to pay for the diagnostic and any repairs as deemed necessary. I asked even if it was related to the recall and was told yes because the recall for my truck had been closed by Crossroad Ford. My only recourse was to go back to Crossroads Ford and see if there was a warranty on the recall they performed. I called Crossroads Ford on Tuesday, August 22, 2024 and relayed the information I had received from the other dealerships. I was informed that Tony said I would have to pay for the diagnostic and repairs, there was no warranty on the recall. Per my recall letter dated July 2024, "and to check for the presence of certain diagnostic trouble codes (DTCs). This service will be performed free of charge (parts and labor). Ford Motor Company said I should file this complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610523August 23, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the contact stated that the instrument panel display was inoperable. The contact stated that the failure had occurred three times prior to receiving notification of NHTSA Campaign Number: 24V444000 (Power Train). The vehicle was taken to the dealer and the recall repair was completed in July 2024. The contact stated that on the same day that the vehicle was picked up from the dealer, the failure reoccurred. The vehicle was taken back to the dealer the following day. The contact stated that the vehicle remained at the dealer. The contact was informed that the parts that were needed to complete the repair was not available. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 293,949.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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