Ford F-150 Complaints (2014)

1,539 consumer complaints on file.

#11642813February 14, 2025
STEERING
The contact owns a 2014 Ford F-150. The contact stated while driving 55-60 MPH, the vehicle lost power steering function intermittently. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently while driving at various speeds and while the vehicle was idling. The dealer was contacted and informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641692February 10, 2025
VEHICLE SPEED CONTROL
We took our truck to the local Ford dealership in regards to recall 24S37. There were no issues with the truck before we took it in. They say it was repaired on 1/7. A couple of weeks later the truck gets stuck in 1st gear and the now and at the same time the speedometer shuts down. We have read that if the program update doesn't fix it then they need to replace the leadframe but now they are saying that will be $2000 for them to fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641579February 9, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
Truck started downshifting to 2nd gear at highway speeds, submitted claim, (no recall) Local Ford said no problem with my transmission. I replaced the leadframe in transmission. This fixed the problem. Ford came out with recall, Ford mobile came out and updated software for transmission. Since software update, Started down shifting again, sticking in 5th gear, or sticking in 3rd gear. Wrench came on a few times and engine light randomly comes on and clears too. I have pictures of 5th gear going slow, the wrench appearing and engine toruble light on. See attached pictures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641374February 7, 2025
AIR BAGS, SEAT BELTS
The Instrument Panel Air Bag light stayed on continuously, so I was concerned that the Air Bags might be defective. When I took the vehicle to a Ford Dealership for servicing, I was told that the front passenger side seat belt pretensioner/retractor was shortened internally. I was told that unless the part was replaced, the Air Bags would not deploy upon impact. If I chose not to repair the part, I was told that the vehicle would pass our state's inspection. In order to protect my family's safety, I believed that I had not option but to replace the part. I requested that the dealership give me the defective part, which they did. I still have the defective part. That repair cost me a total of $1097.98.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641380February 7, 2025
VISIBILITY/WIPER
Turned on rear window and heated mirror defrost. Rear window cracked loudly and broke in a spiderwebbed manner after about 10-15 minutes of the defrost being turned on. Tempered glass kept it from blowing completely out. May have caused injury if a passenger had been sitting in rear crew cab seat at the time. Spoke with Safelite auto glass repair, was told they see this frequently with F150 trucks and think there is a problem with defrost function not shutting off like it should, causing excessive heat to window which eventually breaks the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640475February 3, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
Received safety recall notice 24S37/ NHTSA recall 24V444 for my 2014 F150. Recall appears to address a safety issue resulting in the pickup downshifting into 1st gear while driving. My pickup was doing this back in 2022. It sat at the dealer for 3 months because it was too dangerous to drive (or sell) and needed a new Lead Frame to correct the problem, but Ford was unable to supply this part. I ultimately had to take it to a transmission shop, where they installed an after market lead frame that fixed the problem at that time (for around $1200). At that time there was a recall for 2015 models and up, but not 2014 models. Recently my pickup began going into safe or limp mode while I was driving, with a big wrench icon appearing on the dash. My mechanic said the engine code indicated the transmission was not communicating with the engine, and that it appeared to be related to this recent recall. Dealership updated the PCM, but this did not fix the problem. Ultimately, had to get a new Lead Frame installed ($1400). Error codes P0721 and P0722 were found, which would seem to apply to the recall. Supposedly the dealership was told that the truck was too old (2014) and and the mileage was too high (102,000) to cover the repair (although, this is a fairly recent recall). Ford customer service told me that the recall only covered the update, not any repairs to fix the underlying problem. Ford will not reimburse me for any of these repairs, but they appear to be related to exactly what the recall was for. Curious what the NHTSA's opinion is. I believe that I put in a complaint with NHTSA for this issue when it first happened. Thanks for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640483February 3, 2025
STEERING
When Braking steering wheel locked up and almost caused accident due to not being able to control vehicle with steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640160February 2, 2025
POWER TRAIN
On 1-15-2025, I filed a follow-up complaint number 11636086 regarding the random downshifting of my F150 from the 4th or 5th gear down to 2nd gear while accelerating to get on a roadway or highway. This defect was supposedly fixed at a Ford dealer per recall in July of 2024. As of this writing, my 2014 F150 is continuing to randomly downshift, and I have heard nothing from the NHTSA regarding this safety issue that the recall failed to correct. Ford tells me that the software update should have fixed the issue. Obviously, it did not. What recourse do I have? Please reply to the email address listed on both my original complaint and the second complaint listed above. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639749January 30, 2025
UNKNOWN OR OTHER
Took vehicle to dealer for safety recall in reference to the transmission issue of downshifting to a lower gear while driving at highway speeds. Dealer did a software reprogram and indicated that would revolve the issue. Within six months I had encountered the same issue. I notified Ford corporate and they instructed me to take it in to diagnose the issue, to which I did. They notified me that the lead frame was defective and would need to be replaced. they indicated that I would be charged close to $1700.00 for the service. contacted Ford Corporate and they claimed that it was not part of the recall. My problem with this that the software reprograms did not resolve the recall issue. It is known that the lead frame had manufacturing faults.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638282January 24, 2025
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission experienced rough shifting and unintended downshifting into first gear. Additionally, the transmission inadvertently shifted to fifth gear while idling from a stop. The transmission warning light was intermittently illuminated. The vehicle was taken to the dealer, who updated the PCM software, but the failure persisted. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 13-6-8 (Transmission High Gear Engagement from A Stop); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636838January 18, 2025
UNKNOWN OR OTHER
My radiator cracked and was replaced by Firestone in Nashville, TN. Firestone Address 7644 Hwy 70 S Nashville, TN 37221 Immediately after a loud screeching sound began. Which intermittently turns into a metal on metal and chirping sound with mild vibration. Subsequently I left the vehicle with Firestone for 1 additional week after the repairs were completed, including a 5 point inspection which did not illustrate any additional problems or recommended repairs. They said they were unable to diagnose the issue without the store managers opinion who seemed to be on an indefinite leave of absence and no specific estimated time frame. Several months later I went back into the same location to talk about my concerns with a manger On 1/16/2025. The manager personally setup an appointment for 1/18/2025. 15 minutes before they closed for the day I called. They said they didn't have time to it and that they will not be able to tomorrow either. I cannot comprehend how a licensed shop can operate this way. They're not prioritizing revisiting their previous repairs which have caused an extreme burden on my ability to care for multiple kids with severe disabilities. I have been extremely flexible with them and cannot help but feel they're trying to avoid service to hide past mistakes they do not want to address.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636086January 15, 2025
POWER TRAIN
On 7/8/2024 my 2014 F150 was part of Recall 24S37 6R80 to reprogram the Powertrain Control Module to correct the sudden downshifting at highway speed from either 5th or 6th gear to 2nd. The reprogram may have worked for a few weeks. The sudden downshift issue has returned and us getting worse. What recourse do I have with Ford? My truck is not safe to drive. Is Ford now required to replace the Control Module and Module housing in the transmission or am I now responsible for the several thousand dollar repair? Any assistance from the NHTSA will be appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636089January 15, 2025
SERVICE BRAKES
had a recall on my truck to replace master brake master cylinder on October 2014, my truck lost braking power on [XXX] before I was able to leave my community almost resulted in me driving to a pond with toddler in the backseat. I was eventually able to bring truck to a full stop using extreme force to push brake to the floor. Upon discussion with Ford service representative, it is highly likely due to premature brake booster failure as a result of recalled brake cylinder. Upon further research on Kelly's Blue Book, it states that the brake booster should be replaced "as necessary" as a part of the master cylinder recall but was not in my case. this failure could have resulted in catastrophic failure ending 2 lives and Ford refuses to warrant the repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636100January 15, 2025
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V444000 (Power Train); however, the repair failed to prevent the failure from occurring shortly after the vehicle was repaired. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635265January 10, 2025
POWER TRAIN
I received the NHTSA letter Campaign Number: 24V-4444 dated June 24, 2024. I took my 2014 Ford F-150 to my local dealer for service along with the NHTSA letter. The dealer told me the POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) was OK and did not need to be changed or replaced. Obviously I'm still concerned that a downshift to first gear could cause a major issue. How would you advise me to proceed? VIN [XXX] . [XXX] [XXX] [XXX] [XXX] January 10,2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635060January 9, 2025
VISIBILITY/WIPER
Rear glass shattered spontaneously. There are many reports of this issue over a wide range of model years and no acknowledgement from Ford. Vehicle was parked with engine running and rear defrost on, no prior damage to the rear window. The drivers side rear glass shattered suddenly with a loud bang and rained small glass slivers down on rear occupants. Was quoted $1080 by a glass installer for replacement. They said this is a common issue with these trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634575January 7, 2025
VEHICLE SPEED CONTROL
My 2014 F150 was recalled for a software patch pertaining to the lead frame in the transmission because the vehicle would abruptly downshift at any speed. After having the recall performed by a dealership, it continued to have the same issue. I was told by the Service Manager the lead frame was bad but the recall did not cover the repair. For my safety I had the repair done and it cost me $1869.64. I contacted NHTSA and was told the dealership would have to contact Ford Motor Company for a warranty code to cover the cost of the repair. Ford Motor Company said the dealership should pay for the repair up front then get reimbursed by Ford Motor Company. The dealership said only NGTSA can include the lead frame in the recall so I was responsible for the cost of the repair. As of this date (1/7/2025), I'm still out $1859.64. I have the lead frame that was removed from the truck and there are no obvious defects (cracks, buildups, etc) so the issue has to be with the control mechanism within the lead frame that the software patch should have corrected. Why has the recall not been upgraded to include replacing the lead frame?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633764January 2, 2025
ENGINE
Engine light but no issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633205December 30, 2024
POWER TRAIN
The contact owns a 2014 Ford F-150. The contact stated while driving 55 MPH and approaching a stop, the transmission shifted into third gear. The contact stated that while stopped, parked, or while driving at various speeds, the transmission would unexpectedly shift up or down to third gear. The “WRENCH Symbol” and seat belt warning lights were illuminated. The local dealer was contacted, and the vehicle was taken to the dealer where it was diagnosed and repaired under NHTSA Campaign Number: 24V444000 (Power Train); however, the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632858December 28, 2024
UNKNOWN OR OTHER, ENGINE
I was instructed to take my truck in for a recall of a sudden downshift issue with the transmissions molded leaf frame. I had told the ford representative that i was experiencing similar symptoms with my vehicle. and some symptoms that were even of even greater risks to me where when coming to a complete stop my vehicle would fail to gain proper speed facing oncoming traffic!! Also i had told the representative that due to those issues i also had the computer re-programmed previously to try to resolve the issue before becoming aware of the recall... i also had purchased an engine and transmission harness from a ford dealer prior to the recall as well, All for which i have not been re-compensated for..after becoming aware of the recall did i understand that the issue lied in the transmissions molded leaf frame which has not been repaired...no actions were taken to remedy my vehicle and i was upset and unsatisfied with the entire process!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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