Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10444652January 20, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE COASTED OFF THE ROAD AND WAS TOWED TO A DEALER. AFTER DIAGNOSIS, THE DEALER ADVISED HIM THAT A SPARK PLUG HAD BLOWN THROUGH THE ALUMINUM HEAD AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE STEEL RING BEING PLACED WHERE THE PLUGS WERE STRIPPED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 03/05/12*LJ UPDATED 03/07/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444655January 20, 2012
ENGINE AND ENGINE COOLING
2 SPARK PLUGS PASSENGER SIDE NEAREST RADIATOR 'BLEW', VEHICLE HAS HAD ALL RECCOMENDED OIL CHANGES, INCLUDING ONE A WEEK PRIOR TO THE INCIDENT. THIS PARTICULAR INCIDENT ALSO SHREDDED ALL THE SPARK PLUG WIRES ON THE PASSENGER SIDE. THIS HAS HAPPENED 2 MORE TIMES INVOLVING ALL SPARK PLUGS NOW ON PASSENGER SIDE OF VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443712January 13, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE CONTACT STATED THAT THE FUEL TANK STRAPS WERE TO BE REPLACED UNDER THE RECALL BUT THE FUEL TANK STRAPS WERE ALSO RUSTED. AS A RESULT, THE FUEL TANK EXHIBITED A HOLE, WHICH CAUSED A FUEL LEAK. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT ONLY THE FUEL TANK STRAPS COULD BE REPAIRED UNDER THE RECALL, NOT THE ACTUAL FUEL TANK. THE MANUFACTURER PROVIDED NO ASSISTANCE. THE FUEL TANK WAS REPLACED. THE FAILURE MILEAGE WAS 107,150 AND THE CURRENT MILEAGE IS 110,000. UPDATED 02/14/12*LJ UPDATED 02/29/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443738January 13, 2012
SEAT BELTS
FORD F-150 SUPER CREW 2002. DRIVER SEAT BELT POPS OFF WHILE DRIVING. FREQUENCY IS INCREASING. NOTIFIED FORD DEALER AT 28,177 MILES AFTER SEVERAL OCCURRENCES. DEALER COULD NOT REPEAT PROBLEM AND DISMISSED ISSUE. SEAT BELT ISSUE INCREASING IN FREQUENCY. DEALER AND FORD CUSTOMER SERVICE SAY SEAT BELT IS NOT UNDER RECALL AND WILL NOT PAY TO REPLACE. THERE IS A 2001 F-150 RECALL FOR THE SAME ISSUE -- SEAT BELT INTERMITTENTLY FAILING, BUT DOES NOT INCLUDE 2002 MODELS. SEVERAL OTHER COMPLAINTS ON THE SAME ISSUE ON THE SAME FORD F-150 2002 MODEL HAVE BEEN DOCUMENTED. THIS IS A SAFETY ISSUE THAT FORD SHOULD HAVE VOLUNTARILY REPAIRED WHEN FIRST DETECTED BY OWNER, NO QUESTIONS ASKED. INSTEAD, FORD CHOSE TO WRITE IT OFF AS NOT DEFECTIVE AND NOW WILL NOT REPLACE AT THEIR EXPENSE. DEFECTIVE SEATBELT PARTS WILL BE REPLACED AT OWNER COST AND PARTS WILL BE KEPT AS EVIDENCE FOR FUTURE REFERENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442237January 3, 2012
ENGINE AND ENGINE COOLING
WHILE AT A STOP LIGHT WAITING TO PROCEED ON THE ARROW, I ACCELERATED AND HEARD VERY LOUD POP AND A VIOLENT SHAKE. PULLED OVER OUT OF TRAFFIC AND CHECK UNDER THE HOOD AND FOUND THAT THE RIGHT REAR SPARK PLUG EJECTED OUT OF HEAD. IT SHOULD BE NOTED THAT THIS THE SECOND TIME FOR THIS TO HAPPEN MY VEHICLE THE FIRST TIME THE HAD 71000 MILES AND NOW. FORD WILL NOT DO ANY THING ABOUT THIS REQUIRING PROBLEM WITH IT'S FORD F-150 5.4 TRITON ENGINE 2002. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440973December 22, 2011
ENGINE AND ENGINE COOLING
I WAS TRAVELING 60 MPH ON THE FREEWAY WHEN A SPARKPLUG WAS EJECTED FROM THE ENGINE, BREAKING THE COIL ATTACHMENT FROM THE ENGINE. I FOUND BOTH THE SPARK PLUG AND THE COIL LYING ON TOP OF THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440833December 21, 2011
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED AND SUDDENLY WITHOUT INTENT THE CRUISE CONTROL FAILED TO OPERATE. IN ADDITION, THE HORN WOULD NOT SOUND UPON ENGAGING. THE AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). A FEW YEARS LATER, THE IDENTICAL FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. ...UPDATE 01/20/12 *BF UPDATED 01/25/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440471December 19, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNED A 2002 FORD F-150. WHILE DRIVING IN REVERSE AT APPROXIMATELY 2 MPH, THE CONTACT NOTICED SMOKE EMITTING FROM UNDERNEATH THE HOOD. THE CONTACT IMMEDIATELY EXITED THE VEHICLE. A POLICE REPORT OF THE INCIDENT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE MASSIVE FLAMES, WHICH EXTENDED 50 FEET INTO THE AIR. THE VEHICLE WAS TOWED TO A SALVAGE FACILITY FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10438974December 8, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT VARIOUS WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE GEM MODULE FAILED DUE TO A WATER LEAK. THE CONTACT WAS ALSO INFORMED THAT THE MODULE NEEDED TO BE REPLACED AND THE WINDSHIELD NEEDED TO BE RESEALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED BECAUSE THE NECESSARY PARTS WERE ON BACK ORDER. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437239November 25, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) ON NOVEMBER 23, 2011. THE FUEL TANK HAD BEEN LEAKING FUEL EVER SINCE THE REPAIR. THE CONTACT STATED THAT THE LEAK WAS CAUSED BY THE STRAPS BEING TAKEN OFF AND REPLACED. THE CONTACT FELT THAT THE MANUFACTURER SHOULD BE OBLIGATED TO REPAIR THE FUEL TAKE IN ADDITION TO REPAIRING THE FUEL TANK STRAPS. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 130,556.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436021November 16, 2011
FUEL SYSTEM, GASOLINE
DRIVING WITH TWO KIDS IN TRUCK HEAR BUMPING SOUND PULL OVER STRAP BROKEN AND GAS COMING OUT OF TANK GET HOME CALL SEABREEZE FORD HES AWARE OF PROBLEM GET IT THEIR SAID GAS TANK STRAP RUSTED TO THE FUEL TANK SO WHEN STRAP BROKE IT RIPPED A HOLE IN FUEL TANK HE ALSO SAID COULD NOT HAVE DONE A REPLACEMENT ON STRAP BECAUSE IT ALREADY BONDED TO TANK RUSTED TOGETHER FORD WILL ONLY PAY FOR STRAPS AT THIS TIME SERVICE MAN EVEN THE SAID FAULTY STRAPS BREAKING RIPPED THE HOLE IN THE TANK LUCKY NO FIRE HOW CAN THEY NOT ACCEPT A CAUSED B BAD STRAPS CAUSED RIPPED HOLE IN GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435640November 15, 2011
FUEL SYSTEM, GASOLINE
AGAIN HERE IS VIN # AS APPEAR ON TITLE WILL NOT LET ME ENTER IN BOX AT TOP OF FORM WHY WHY WHY VIN 1 [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434494November 3, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2002 FORD F-150. CONSUMER WRITES IN REGARDS TO RECALL AND REPAIRS *TGW THE CONSUMER STATED HE MADE AN APPOINTMENT AS SUGGESTED BY THE RECALL LETTER TWO WEEKS AGO AND AS OF OCTOBER 7, 2011 THE DEALER INFORMED HIM THE PARTS WERE STILL NOT AVAILABLE. THE CONSUMER ALSO STATED THE INSTRUMENT CLUSTER DID NOT WORK, WHICH MADE IT DIFFICULT TO SEE THE MILEAGE ON THE VEHICLE. THE CONSUMER WAS INFORMED THE ONLY WAY TO FIX THE PROBLEM WAS TO REPLACE THE ENTIRE MODULE AS THE DASH MUST BE TAKEN APART. *JB THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER AFTER WAITING SEVERAL MONTHS FOR THE PARTS AND WAS INFORMED THEY COULD NOT REPLACE THE GAS TANK, BECAUSE IT WAS LEAKING AND IT WAS NOT COVERED UNDER THE RECALL. THE LEAK WAS DUE TO THE FAULTY STRAPS WHERE THE METAL WAS RUBBING ON METAL. UPDATED 12/20/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433458October 28, 2011
FUEL SYSTEM, GASOLINE
I RECEIVED A RECALL ON MY FORD F-150 PICKUP, REPLACE FUEL TANK STRAPS. I CALLED AND MADE A APPOINTMENT. WHEN I GOT TO THE DEALERSHIP, THEY TOOK MY TRUCK TO THE SERVICE DEPARTMENT. THEY INFORMED ME , THEY DIDN'T HAVE THE PARTS TO REPAIR IT. IT WAS UNSAFE TO DRIVE, BUT WANTED ME TO SIGN A WAVER, WHICH WOULD HOLD ME ACCOUNTABLE, IF THE STRAPS BROKE , AND CAUSED AN ACCIDENT.THEY WANTED ME TO DRIVE THE TRUCK HOME!! I HAD TO LEAVE THE TRUCK AT THE DEALERSHIP. I WASN'T GOING TO DRIVE A DANGEROUS TRUCK HOME? THIS IS FRIDAY, THEY WON'T HAVE THE PARTS UNTIL TUESDAY TO FIX IT. WHAT A PAIN!!! THEY WOULDN'T EVEN GIVE ME A RENTAL TO DRIVE, THEY HAD TO DRIVE ME HOME!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432989October 27, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THE FUEL STRAPS BORE A HOLE IN THE FUEL TANK AND CAUSED THE FUEL TO LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY WOULD REPAIR THE STRAPS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) BUT THEY WOULD NOT REPAIR THE HOLE THAT THE STRAP CAUSED IN THE FUEL TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT ADVISED THAT THEY WOULD ONLY REPAIR THE STRAPS UNDER THE RECALL. THEY OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 33,278.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432408October 21, 2011
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I AM REPORTING THIS INCIDENT AS THE PERSON WHO'S CAR WAS AFFECTED BY THE FIRE. I PARKED MY CAR NEXT TO A 2002 FORD F150, AND AFTER BEING HOME FOR ABOUT AN HOUR AND A HALF, A POLICE OFFICER CAME TO MY DOOR AND TOLD ME THAT MY CAR (VW JETTA) WAS INVOLVED IN A CAR FIRE. APPARENTLY THE F150 CAUGHT FIRE AND BURNED MY CAR, A BUSH, AND ANOTHER CAR. THE FIRE MARSHAL ON SCENE EXPLAINED TO ME THAT FORD HAD A RECALL ON MULTIPLE VEHICLES THAT HAD THIS PROBLEM. THE F150 IN QUESTION IS TOTALED AND HAS TO BE TOWED OFF THE PROPERTY. I HAVE SINCE COME INSIDE AND FOUND THE SWITCHFIRES.COM WEBSITE, AND CLICKED ON THE LINK PROVIDED BELOW, WHICH IN TURN HAS LED TO GIVING IN MY INFO, AND DISCUSSING MY DILEMMA. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10430353October 16, 2011
ENGINE AND ENGINE COOLING
UPON STARTING THE VEHICLE A SPARK PLUG BLEW OUT OF THE HEAD. 5.4 L TRIRON ENGINE. THREADS IN HEAD DAMAGED BEYOND REPAIR. FUEL VAPORS ESCAPING CYLINDER. SPARK PLUG HAS NEVER BEEN REMOVED/REPLACED TO MY KNOWLEDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430371October 16, 2011
SUSPENSION
LEAF SPRING BRACKETS ATTACHED TO THE FRAME HAVE RUSTED OUT AND HAVE SEPARATED THE LEAF SPRINGS FROM THE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429976October 12, 2011
VEHICLE SPEED CONTROL:CRUISE CONTROL, VEHICLE SPEED CONTROL
FAULTY CRUISE CONTROL SHORTED OUT CAUSING FIRE IN THE ENGINE COMPARTMENT AND DAMAGING SOME WIRES, AIR FILTER HOUSING, FUSE BOX, BRAKE MASTER CYLINDER, HOOD STRUT AND HOOD. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10428796October 5, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 FORD F-150 XLT. THE CONTACT STATED THAT THE NATURAL FUEL TANK WAS LEAKING. THE VEHICLE WAS INSPECTED BY THE DEALER WHO ADVISED THE CONTACT THAT THE NATURAL COMPRESSED TANK O-RING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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