Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10504361March 25, 2013
SEAT BELTS
I HAVE JUST PURCHASED THIS USED VEHICLE, AND UPON INITIAL INSPECTION IT WAS IDENTIFIED THAT THERE ARE 2 SEATBELTS IN THE VEHICLE THAT ARE FAULTY AND WILL NEED TO BE REPLACED. THE PREVIOUS OWNER INDICATED THAT THE DRIVER SEATBELT HAD PREVIOUSLY RELEASED DURING NORMAL OPERATION WITHOUT DEPRESSING THE BUTTON ON THE BUCKLE. IN MY INSPECTION, I OBSERVED THAT THE SEATBELT BUCKLE'S BUTTON WOULD NOT IMMEDIATELY RELEASE AFTER BEING PRESSED. IT APPEARS THAT THE SPRING IS TOO WEAK TO FORCE THE BUTTON UP TO ENGAGE THE CLASP IN THE BUCKLE. IN SEARCHING FOR A REPLACEMENT SEATBELT, IT SEEMS THAT THIS IS A VERY COMMON PROBLEM BEING TALKED ABOUT IN DISCUSSION BOARDS ONLINE. IT APPEARS THAT THIS ITEM IS OUT OF WARRANTY. AS I PREPARE TO REPLACE THE BUCKLE, I AM HESITANT TO REPLACE WITH ANOTHER OEM PART SINCE THERE ARE SO MANY PEOPLE DISCUSSING THIS ISSUE ONLINE. I PLAN TO SEARCH FOR AN AFTERMARKET PART, BUT WOULD LIKE TO BETTER UNDERSTAND THIS ISSUE BEFORE MOVING FORWARD. IS FORD AND THE NHTSA AWARE OF THIS ISSUE? WHAT IS THE BEST SOLUTION FOR REPLACING THE FAULTY SEATBELTS IN THIS VEHICLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504059March 22, 2013
ENGINE
THE SPARK PLUG STRIPPED THE TREADING ON THE HEAD AN WAS EJECTED FROM THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501359March 5, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 FORD F150. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF GASOLINE FUEL INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND WAS ADVISED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL CAMPAIGNS. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499929February 25, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE FOR APPROXIMATELY 30 TO 40 MINUTES, A LOUD NOISE WAS HEARD FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE VEHICLE HAD CAUGHT ON FIRE FROM UNDER THE HOOD. THE POLICE AND THE FIRE DEPARTMENT WERE CONTACTED AND A REPORT WAS FILED. THE FIRE DEPARTMENT ADVISED HIM THAT THE FAILURE WAS CAUSED BY AN ELECTRICAL ISSUE. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10499544February 21, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE HEARD A LOUD NOISE FROM UNDER THE HOOD. THE CONTACT THEN NOTICED GASOLINE SPRAYING OUT OF THE VEHICLE. AFTER FURTHER INSPECTION, HE NOTICED A SPARK PLUG HAD BLOWN OUT THE HEAD OF THE MOTOR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ALUMINUM IN THE BLOCK WAS NOT STRONG ENOUGH TO HOLD THE SPARK PLUG. THE HOLE WAS RE-THREADED AND A SLEEVE WAS PLACED INSIDE. AFTER THE CONTACT DROVE 50 MILES, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DIFFERENT MECHANIC WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 137,000. UPDATED 4/26/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498208February 15, 2013
ENGINE, ELECTRICAL SYSTEM
MY 2002 FORD F150 XLT SUP CAB 4WD V8 HAS BEEN ACTING UP FOR A MONTH OR SO IT STARTED BY ACTING LIKE IT HAD A DEAD BATTERY BUT THAT WASN'T IT WE USED 2 NEW BATTERY'S IN IT SO THE LOCAL MECHANIC SHOP SHOWED US HOW TO REMOVE THE HOT POST HAVE THE TRUCK TURNED ON BUT NOT CRANKED AND WHEN YOU REPLACE THE HOT POST WATCH FOR THE RPM TO RACE TO THE HIGHEST THEN BACK DOWN TO 0 THEN CRANK IT THIS IS A TWO MAN JOB BY THE WAY AND IT WORKED THEN IT JUST STOPPED NEEDING TO BE DONE AND HAS BEEN RUNNING FINE I DROVE IT ON TUESDAY NO PROBLEMS AND TODAY FRIDAY SOMEONE CAME INSIDE AND TOLD ME THE TRUCK WAS CRANKING ON ITS OWN I HAD THE ONLY SET OF KEYS IN MY POCKET SO I THOUGHT IMPOSSIBLE WELL I WENT TO CHECK AND SURE ENOUGH IT WAS TRYING TO START ON ITS OWN I GOT INTO THE TRUCK AND TRIED TO CRANK IT BUT IT WOULDN'T START ON MY 3RD TRY IT TURNED OVER BUT SOUNDED LIKE THE STARTER WAS BANGING INTO SOMETHING AND NOW THAT I HAVE READ MULTIPLE CASES WHERE PEOPLES TRUCK HAS CAUGHT ON FIRE WHILE NO ONE WAS IN IT AND IT HAD NOT BEEN DRIVEN IN A FEW DAYS I WONDER IF THERE TRUCK HAD TRIED TO START ON ITS OWN AND THEY JUST DIDN'T KNOW IT IM GOING TO CALL FORD MOTOR COMPANY TOMORROW BUT THE PEOPLE WHOSE TRUCKS CAUGHT ON FIRE GOT NO HELP FROM THEM IM HOPING THEY WILL HELP ME BEFORE MY TRUCK CATCHES ON FIRE ITS UNDRIVEABLE AT THIS POINT BUT A FIRE WOULD NOT ONLY DESTROY ANY CHANCE OF FIXING IT BUT THE DAMAGE THE TRUCK COULD CAUSE TO OTHER THINGS OR PEOPLE AROUND IT WOULD BE IRREVERSIBLE HAS ANYONE ELSE HAD THERE TRUCK TO CRANK WITHOUT A PERSON OR KEY NEAR IT ? HERE'S HOPING FORD MOTOR COMPANY CARES ABOUT THERE CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498262February 15, 2013
ENGINE
WHILE DRIVING DOWN THE ROAD, SPARK PLUG BLEW OUT OF CYLINDER HEAD. ORIGINAL PLUGS IN ENGINE SO NOT A QUESTION OF IMPROPER TORQUE AS FORD CONTENDS. FORD EVEN HAS A NAME FOR THE ISSUE = "SPARK PLUG EJECTION". IMPROPER DESIGN CAUSED IMMEDIATE LOSS OF POWER IN TRAFFIC ON HIGHWAY DURING RUSH HOUR. HAD TO COAST TO SIDE OF ROAD. POTENTIAL FOR FIRE DUE TO UNBURNED FUEL VAPORS ESCAPING CYLINDER BORE INTO ENGINE COMPARTMENT WHICH NOW HAD SPARK COIL EXPOSED DUE TO FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498072February 13, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE HEARD A LOUD POPPING SOUND AND THE VEHICLE DECELERATED. AFTER INSPECTION, HE NOTICED THAT THE SPARK PLUG EJECTED FROM THE CYLINDER HEAD, DAMAGING THE IGNITION COIL. THE FAILURE OCCURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 185,190.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495972January 31, 2013
SEAT BELTS
DRIVER SIDE FRONT SEAT BELT UNLATCHED WITHOUT DEPRESSING BUTTON. USUALLY I TURN MALE END OVER TO AVOID. PROBLEM. HAS BEEN OCCURRING SINCE 2009 90000 MI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488893December 15, 2012
SEAT BELTS
DRIVERSIDE FRONT SEAT BELT WILL NOT STAY LATCHED. COMES APART DURING DRIVING *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487292December 4, 2012
ENGINE
WHILE DRIVING 60 MPH I HEARD A LOUD POP FOLLOWED BY DECELERATION AND ENGINE MISFIRE. EXAMINED ENGINE COMPARTMENT AND OBSERVED COMPRESSION AIR FROM #4 SPARK PLUG. OVERHEAD COIL BROKE OFF AND STILL ATTACHED TO #4 SPARK PLUG. GAS FUMES AND STILL SPARKING PLUG WAS A DISASTER WAITING TO HAPPEN SO I HAD THE TRUCK TOWED 150.00. AND 300.00 REPAIR TO RETHREAD CYLINDER HEAD. MECHANIC SAID IT WAS ORIGINAL SPARKPLUGS AND EXAMINED ALL REMAINING PLUGS. # 1 PLUG SEATING WAS DAMAGED UPON INSPECTION AND APPEARED THAT IT WAS ABOUT TO POP OUT ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486621November 30, 2012
ENGINE
THE #3 PLUG ON THE PASSENGER SIDE TOWARDS THE REAR BLEW OUT OF THE ENGINE. THE ENGINE HAS NEVER HAD THE PLUGS REPLACED. I PURCHASED THE TRUCK NEW FROM FORD IN APRIL 2002. THE TRUCK HAS THE FORD 5.4 TRITON. THE PLUG HAS ALL OF ITS THREADS THE HEAD HAS NO THREADS. THE COIL WAS ALSO DAMAGED WHEN THE PLUG BLEW OUT OF THE HEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473693September 4, 2012
STEERING
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME LOOSE. THE STEERING BOX THEN ABNORMALLY MOVED BACK AND FORTH. THE CONTACT NOTICED THAT THREE BOLTS THAT HELD THE STEERING GEAR TO THE FRAME WERE FRACTURED. THE HEAD OF THE BOLTS SNAPPED AND ONE SIDE OF THE BOLTS APPEARED TO BE CORRODED. THE VEHICLE WAS NOT TAKEN TO A REPAIR SHOP FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 127,312. ..UPDATED 10/03/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472094August 23, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT EVERY TIME THE BRAKES WERE ENGAGED THE PEDAL WOULD ABNORMALLY RELEASE INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 161,000. ....UPDATED 10/11/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469409August 6, 2012
SERVICE BRAKES
I WAS DRIVING ABOUT 35 MPH AND WAS COMING UP ON A STOPLIGHT. APPLIED THE BRAKE AND MY BRAKES FAILED CAUSING ME TO RUN THE REDLIGHT. PULLED OFF TO SIDE OF THE ROAD . THE TRUCK WAS LEAKING BRAKE FLUID AT THE MID FRAME ON THE PASSENGER SIDE. LUCKY TO NOT HAVE HAD AN ACCIDENT OR KILL SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468356July 30, 2012
ENGINE
EXHAUST CLAMP THAT HOLDS EXHAUST DAMPER OR COUNTER WEIGHT FELL OFF ( BECAUSE OF RUSTED EXHAUST CLAMP ) WHILE DRIVING AT 50 MILES PER HOUR. ITS QUITE HEAVY AND WAS BOUNCING ON ROAD BEHIND ME ALMOST HITTING MOTORCYCLE FOLLOWING ME. I FOUND MY EXHAUST DAMPER ON SIDE OF ROAD, IF NEEDED FOR INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467695July 25, 2012
SEAT BELTS
SEAT BELT BUCKLE - RECEIVER END INTERMITTENTLY RELEASES WHILE VEHICLE IS IN MOTION, WHEN COMING TO A SHORT STOP, OR MAKING A HARD RIGHT OR LEFT TURN. I CHECK EVERY TIME I AM IN VEHICLE THAT MY SEAT BELT IS SECURELY FASTENED AND IT IS, BUT I CAN BE DRIVING ALONG AND I HEAR A "CLICK" AND IT HAS RELEASED ON IT'S OWN. NOTHING IS PRESSING ON THE RED RELEASE BUTTON AND AREA IS KEPT CLEAR FOR THAT REASON. I WAS ON THE HIGHWAY YESTERDAY AND WHILE DRIVING AT HIGHWAY SPEED HAD TO STOP RAPIDLY. THE SEAT BELT BUCKLE RELEASED ON IT'S OWN AND I NEARLY SLAMMED INTO THE STEERING WHEEL. I HAVE SPOKEN TO FORD MOTOR COMPANY WHO STATES THAT THE SEAT BELT BUCKLES HAVE A 50,000 MILE/5 YEAR WARRANTY AND, UNLESS THERE IS A RECALL, THEY WILL NOT COVER THE COST OF REPAIR. I HAVE READ ON FORD TRUCK FORUMS MANY REPORTS OF THIS OCCURRING TO OTHER OWNERS OF THIS YEAR AND MODEL, AND THERE WAS A RECALL ON THE 2001 SEAT BELT BUCKLES BUT NOT ON THE 2002. WHAT WILL IT TAKE FOR THE DOT TO ISSUES A RECALL - EVEN 1 DEATH WOULD BE TOO MANY! MY LOCAL FORD DEALERSHIP TOLD ME THAT IT WOULD COST BETWEEN $150-$200 WITH LABOR TO REPLACE THE PART, BUT IF THE PART IS DEFECTIVE, I DON'T WANT THE SAME THING PUT IN THE VEHICLE! I SEE OTHERS COMPLAIN THAT REPLACEMENT OF THE SAME PART RESULTED IN A REPEAT OF THE PROBLEM. PLEASE DO SOMETHING ABOUT THIS AND MAKE FORD MOTOR COMPANY RECALL THESE DANGEROUS SEAT BELT BUCKLES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466804July 20, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE SHIFTED OUT OF NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE CLUTCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE CONTINUED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463649June 30, 2012
ENGINE
ON START UP A SPARKPLUG BLEW OUT OF CYLINDER HEAD .... 3RD PLUG TO BOW OUT IN 8 MONTHS OVER 800.00 PER PLUG TO FIX THEN CAUGHT ON FIRE UNDER HOOD......VERY DANGEROUS TO HAVE HAPPEN MAY CAUSE OUR HOUSE TO BURN DOWN IF IN GARAGE.... I CALLED FORD 4 TIMES NO HELP WHAT SO EVER.....BAD COMPANY .....DO NOT ADVISE ......BAD FORD PRODUCTS....THEY NEED TO DO A CLASS ACTION ON FORD ..... *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10463701June 26, 2012
ENGINE AND ENGINE COOLING
WHILE DRIVING THE TRUCK ONE OF THE SPARK PLUGS BLEW OUT OF THE ALUMINUM HEAD ON TOP OF THE MOTOR. THIS VEHICLE MALFUNCTION DESTROYED A COIL PACK, SPARK PLUG AND WIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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