Ford Explorer Complaints (1999)
1,441 consumer complaints on file.
- #11553341November 3, 2023UNKNOWN OR OTHER, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Gas pedal bracket fell off the firewall of the vehicle.jamming up under the brake pedal almost caused and accident. I got the vehicle stopped by using the Emergency brake did a temporary repair to get my vehicle to a shop to see about having repair done. After the vehicle was at the shop and repair was done the garage had informed me of the pour weld condition from the the gas pedal bracket was installed. Said repair was in deed done by the shop with all new weld being done and adjusted. After looking online for gas pedal problems for these vehicles Ford needs to have a nationwide recall to repair or replace these before someone gets serious injury or even death from a accident
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11462156April 25, 2022WHEELS
Was driving under 20mph on my way home about 5 minutes away no warning no sounds nothing warned us that our tire was going to fall off the drivers side while driving with other vehicles on the road behind us and in passing us all 5 studs that hold the lugnuts on so tire stays on but all 5 studs broke and tire just fell off thank god no one got hurt. Just caused a anxiety attack I was scared that bad and that's bad enough. Plus had to have it towed costing $60.00 less than 5 mins. Away to get it home now it's sitting on a Jack with scotches and now I have to hope I can get help with getting my son to elementary school. My only car not now.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11458793March 29, 2022POWER TRAIN
The transmission stopped going in reverse for no apparent reason. All other gears work fine. There’s no lagging when driving and no other signs. I went to put it in reverse to back out of my driveway and when I pushed the gas it just reved the engine up and floated backwards causing me to apply the brakes quickly so I wouldn’t hit my house. There was smoke coming up from the transmission fluid container.The smoke continues to this day and there’s the proper amount/ plenty of transmission fluid in the transmission container.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11386554January 5, 2021SERVICE BRAKES, VEHICLE SPEED CONTROL
THEY FIX THE CABLE FOR SPEED CONTROL DEACTIVATION SWITCH AND IS SAID THEY SHOULD CHECK ABS MODULE AND FIX AS NECESSARY THEY NEVER DID JUST SWITCH CABLE THAT'S ALL
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11385724December 31, 2020ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
I NEED TO KNOW WHAT CAUSES THE ELECTRIC TO GO HAYWIRE. THE OVERHEAD LAMP CLICKS ON AND OFF THE DRIVER DOOR LOCK DOESN'T WORK COMPLETELY. THE DRIVER WINDOW DOES NOT WORK CORRECTLY. SOME OF MY GAUGES WILL DECIDE NOT TO WORK SOMETIMES AND THEN OTHER TIMES WE'LL BE FINE. MY RADIO CLOCK DOES NOT WORK. ALL HAPPENS THE SAME WHETHER I'M DRIVING OR NOT WHETHER I'M PARKED WITH THE ENGINE RUNNING OR NOT. I CAN'T FIGURE OUT ANYTHING IT'S CAUSING THIS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11280507November 16, 2019VEHICLE SPEED CONTROL
ACCELERATION ( GAS STUCK OPEN AND CAUSED THE VEHICLE TO NOT TO BE CONTROLLED AND THE CAR JUMPED THE CURB AND HIT A CAR IN OPPOSITE SIDE OF THE ROADWAY). 1999 FORD EXPLORER SPORT
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11231523July 13, 2019UNKNOWN OR OTHER
MY VIN WAS GOOD YESTERDAY, IT IS NOT IN YOUR OR FORD'S, COMPUTER TODAY...PROBABLY BECAUSE RECALLS FOR EXTREMELY DANGEROUS VEHICLES, SUCH AS THIS ONE, ARE VOLUNTARY AND TO BE ENFORCED BY THE CONSUMER AT THE CONSUMER'S EXPENSE. YESTERDAY, THE FORD RECALL NOTICE ON MY VIN SHOWED THAT MY VEHICLE WAS TO BE REPAIRED BY MY FORD DEALER ONLY IF FORD INTENDED TO CONTINUE TO MANUFACTURE PARTS AS WELL AS PROVIDE THE PARTS AND SERVICE ...IF FORD WAS NOT WILLING TO PROVIDE THEM THEY HAD TH OPTION OF PURCHASING THE AUTOMOBILE BACK. YESTERDAY, I POINTED OUT THAT FORD NEVER PROVIDED THE CORRECT PART, THEY INSTEAD RECALLED FOR THE WRONG PART.(THE VEHICLE HAS BEEN REPORTED TO EXPLODE AND BURN WHILE SAFELY PARKED IN THE GARAGE OR DRIVEWAY) THE PART WHICH IS ACTUALLY DEFECTIVE IS THE DESIGN OF THE ENTIRE SERIES OF VEHICLES WHICH FORD NO LONGER PROVIDES PARTS FOR ONLY WAIVERS OF LIABILITY. WHAT IS ACTUALLY WRONG WITH THE DESIGN IS THAT THE FUEL SYSTEM IS CONSTANTLY MAINTAINED UNDER PRESSURE BY THE FUEL PUMP, REGARDLESS IF THE VEHICLE IS RUNNING OR NOT. (MY CRIPPLED VEHICLE IS CURRENTLY IN MY DRIVEWAY WITH NO FUEL IN IT'S TANK AND THE BATTERY TERMINAL DISCONNECTED.) I BELIEVE THIS INVOLVES ALL FORD VEHICLES OF THIS CHASSIS THAT WERE SUPPOSEDLY REDESIGNED, AT US GOVERNMENT EXPENSE, FOR E10 FUEL AND WERE NOT DESIGNED BY A FACTORY TEAM FOR PROFESSIONAL ALCOHOL FUEL RACING. DANGEROUS CONDITION: ALL AND ANY SERIES OF VEHICLES OF THIS DESIGN WILL EVENTUALLY SPRING A LEAK, REGARDLESS OF WHO IS AT FAULT AND WITH NO WAY OF STEMMING FUEL FLOW IT WILL PUMP THE ENTIRE CONTENTS OF THE FUEL TANK UNDER THE DRIVERS/PASSENGERS SEAT. THIS DESIGN CONDITION IS SO DANGEROUS THAT SUCH DESIGNS ARE CONSIDERED DANGEROUS IN ALCOHOL FUEL RACING; WITH NO WAY OF STEMMING THE FUEL SYSTEM POWER AND/OR THE FUEL FLOW THE VEHICLE WOULD NOT BE ALLOWED ON ANY RACE TRACK OR GARAGE TO WHICH I AM AWARE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11210309May 28, 2019VEHICLE SPEED CONTROL, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING 75 MPH, THE HOOD OPENED AND CRACKED THE FRONT WINDSHIELD. THE CONTACT PULLED THE VEHICLE OVER AND TIED THE HOOD DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT, WHILE DRIVING, THE SPEED CONTROL WOULD ENGAGE OR NOT ENGAGE WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11151292November 13, 2018STRUCTURE:BODY
DRIVER SIDE DOOR KEEPS OPENING UP WHILE WHICLE IS MOVING. THE DOOR IS CLOSED AND LOCKED PRIOR TO THE TRAVEL. BIG SAFETY ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11128847September 12, 2018SERVICE BRAKES
WENT TO APPLY BREAK PRESSURE DUE TO ANOTHER CAR RUNNING STOP SIGN IN PARKING LOT. WAS GOING APPROXIMATELY 10 MPH. LOST BREAK PRESSURE AND COULD BARELY STOP. CHECKED BREAK FLUID WHICH WAS COMPLETELY EMPTY. NO BREAK LIGHT NOTICE PRIOR TO INCIDENT INDICATING LOW BREAK FLUID. ASKED FORD DEALERSHIP IF MY CAR WAS SERVICED DUE TO A RECALL NOTICE FOR THIS DEFECT. WAS TOLD MY CAR WAS NOT INCLUDED IN RECALL POSSIBLE DUE TO BEING MANUFACTURE AT A DIFFERENT PLANT AND IT INVOLVED REAR BREAKS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11110128July 8, 2018UNKNOWN OR OTHER
FOR YEARS NOW, THE VEHICLE WILL STALL WHILE DRIVING. IT CAN HAPPEN IN TOWN OR ON HIGHWAYS. AT TIMES IT WILL START RIGHT BACK UP AND IS DRIVABLE. OTHER TIMES IT NEEDS TO SIT FOR 15-20 MINUTES BEFORE BEING ABLE TO START AND DRIVE THE VEHICLE, ALTHOUGH SOMETIMES IT WILL START AFTER A SHORT TIME, BUT SPUTTER AND STALL AGAIN WHEN PUTTING THE VEHICLE IN DRIVE. THIS STARTED HAPPENING ABOUT 10-YEARS AGO, AND ALL THE LIKELY CAUSES HAVE BEEN CHECKED OR FIXED (I.E FUEL FILTER REPLACED). IT SEEMS TO USUALLY, IF NOT ALWAYS, HAPPEN DURING SPRING/SUMMER MONTHS WHEN IT IS WARM. NO MECHANIC, INCLUDING AT FORD DEALERSHIPS HAVE BEEN ABLE TO IDENTIFY ANY PROBLEMS. IT IS DEFINITELY A SAFETY ISSUE AS IT WILL STALL ON BUSY INTERSTATES AT SPEED LIMITS. THIE DATE AND INFO I USED FOR THIS POSTS WAS SIMPLY THE MOST CURRENT EVENT, BUT THE SAME EVENTS HAVE BEEN HAPPENING CONSISTENTLY FOR MANY YEARS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11109902July 6, 2018SEATS
WHILE TRAVELING ON HIGHWAY WAS CUT OFF BY ANOTHER VEHICLE REQUIRING ME TO HEAVILY BRAKE AND SHARPLY SWERVE TO AVERT COLLISION. BECAME IMMEDIATELY AWARE THAT HEADRESTS OF FRONT SEATS PROVIDED ABSOLUTELY NO (REPEAT NO) INJURY (E,G. WHIPLASH) PROTECTION. WHEN SITTING IN FRONT SEATS THE HEADRESTS CANNOT UNDER ANY CIRCUMSTANCES BE POSITIONED CLOSE TO THE HEAD OF THE OCCUPANT. THIS, IN TURN, PROVIDES THE PERFECT OPPORTUNITY FOR SEVERE INJURY SUCH AS "WHIPLASH" TO OCCUR. ATTEMPTS TO PURCHASE SAFER REPLACEMENT HEADRESTS FROM FORD AND OTHER AUTOMOTIVE PARTS STORES WERE UNSUCCESSFUL AS THEY WERE REPORTEDLY NEVER MANUFACTURED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11055595December 19, 2017AIR BAGS
I WAS IN A REALLY HAD CAR ACCIDENT N,MY AIR BAGS DID NOT DEPLOY N
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 1
- #11052434December 5, 2017STRUCTURE:BODY
WHEN ATTEMPTING TO OPEN DOORS FROM OUTSIDE IT IS VERY DIFFICULT. THIS COULD BE A SAFETY ISSUE IN AN ACCIDENT IF ATTEMPTING TO GET SOMEONE OUT. ALSO THE LATCH FOR THE HOOD HAS THE SAME PROBLEM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11047804November 21, 2017STEERING
THE GEARSHIFT ON THE COLUMN IS LOOSE AND DOES NOT LINE UP PROPERLY WITH THE GEAR INDICATOR. WHEN ITS IN PARK IT STILL DRIFTS FORWARD UNLESS THE GEAR SHIFT IS PUSHED UP PASS PARK. THIS IS A SAFETY HAZARD WHICH I WAS TOLD THIS PROBLEM HAS EXISTED FOR SOME TIME IN THESE YEAR FORD EXPLORERS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10972368April 14, 2017AIR BAGS
WHILE DRIVING ALONG A MAIN STREET I WAS STRUCK BY ANOTHER VEHICLE IN THE FRONT RIGHT PORTION OF THE VEHICLE I WAS DRIVING. MY AIRBAG DID NOT DEPLOY UPON IMPACT THEREFORE, MY FACE HIT THE STEERING WHEEL AND AS A RESULT MY FACE HIT THE STEERING WHEEL WHICH CAUSE A BROKEN JAW AND CRACKED TEETH VEHICLE WAS MOVING FORWARD APPROXIMATELY 35 MILES PER HOUR. I WAS RUSHED TO HOSPITAL BY AMBULANCE AND A POLICE REPORT WAS MADE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10954298February 13, 2017AIR BAGS
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE SEAT AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED VARIOUS INJURIES TO THE LEFT SIDE OF THE BODY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 193,338.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10925918November 14, 2016ENGINE
THE SINGLE OVERHEAD CAMSHAFT (SOHC) V6 ENGINE MAY HAVE AS MANY AS FOUR TIMING CHAINS WITH ASSOCIATED TENSIONERS AND GUIDES. I HAVE BEEN RECEIVING A RATTLING SOUND FROM MY ENGINE FOR YEARS AND IT USE TO COME AND GO, BUT NOW IT HAS GOTTEN WORST. I HAD NOTIFIED FORD MOTORS CORP., ABOUT THIS PROBLEM BACK ON 6-30-10 AND DIDN'T GET ANY HELP ON THIS MATTER, THE PERSON I SPOKE WITH TOLD ME THAT MY VIN# WASN'T COVERED. I RECENTLY FOUND THREE DOCUMENTS ON THIS PROBLEM, WITH A NHTSA # ON EACH DOCUMENT. ITEM NUMBER #630022, #620173 AND ARTICLE # 02-7-6. I HAVE ALSO BEEN BY A LOCAL DEALERSHIP AND WAS TOLD THE SAME. I WOULD LIKE TO KNOW IF THE FORD DEALERSHIP IS RESPONSIBLE FOR FIXING THIS PROBLEM. I WOULD LIKE TO HAVE MY VEHICLE FIXED, AND IS HOPING TO CAN HELP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10906779September 15, 2016POWER TRAIN, VEHICLE SPEED CONTROL, SUSPENSION
TRANSMISSION STARTED SLIPPING. NEUTRAL IS ACTUALLY REVERSE OVER DRIVE IS NEUTRAL 2ND IS OD 1ST IS 2ND PAST 1ST IS 1ST GEAR. WHEN I MOVE POWER LAMP TO OFF MY HEADLIGHTS TURN OFF. ALL OF THIS HAOPENED WHEN I TURNED MY VEHICLE ON OR WHEN I WAS DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10884377July 12, 2016ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE HAD TO CONSTANTLY SHIFT THE VEHICLE FOR IT TO BE OPERATED PROPERLY. THE CONTACT STATED THAT THE ANTI LOCK BRAKE WARNING INDICATOR AND 4 WHEEL DRIVE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE SPEED CONTROL DEACTIVATION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THESE FAILURES, THE BRAKES, TRANSMISSION, AND OIL WERE CHANGED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0