Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#10236555July 31, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
O/D LIGHT STARED FLASHING AND IT WOULDN'T SHIFT OUT OF THE LOWER GEAR. PAID AROUND $1400 TO HAVE SOME BANDS REPLACED IN THE TRANS AND THE COMPUTER FLASHED. NOW HAS A HESITATION BETWEEN 30 AND 40 MPH. TRANSMISSION ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235583July 24, 2008
UNKNOWN OR OTHER, AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW, ELECTRICAL SYSTEM, SEAT BELTS, FUEL SYSTEM, OTHER
WHEN IT IS HOT OUTSIDE, THE CAR WILL NOT START. IT JUST CRANKS AND CRANKS,BUT, WILL NOT TURN OVER.....AS IF IT WAS OUT OF GAS WHEN IT IS NOT. THERE ARE MANY TRICKS TO GETTING THIS THING TO START THOUGH. IF THE WINDOWS ARE ROLLED UP ALL OF THE WAY, AND IT HAS NOT BEEN DRIVEN BEFORE NOON, IT WONT START. IF I DRIVE IT IN THE MORNING WHEN IT IS COOL OUTSIDE, IT WILL ALMOST ALWAYS START LATER IN THE DAY. IF I DON'T DRIVE IT UNTIL THE AFTERNOON, AND THE WINDOWS HAVE BEEN LEFT DOWN AND IT IS PARKED IN THE SHADE, IT WILL ALMOST ALWAYS START. THIS PROBLEM HAS BECOME A NIGHTMARE. I HAVE HAD IT IN THE SHOP 2 DIFFERENT TIMES AND THEY HAVE YET TO FIGURE OUT WHAT IS CAUSING THIS TO HAPPEN. THEY HAVE REPLACED RELAY SWITCH'S AND FUEL FILTER, BUT HAS NOT HELPED. I HAVE NOTICED THE "THEFT LIGHT" BLINKS RAPIDLY WHEN IT WONT START, EVEN THOUGH I HAVE NO THEFT DEVICE ACTIVATED IN THE VEHICLE!!! THE AIR BAG LIGHT COMES ON AND OFF WHEN IT FEELS LIKE IT, THE DRIVER SIDE WINDOW DOESN'T ROLE DOWN HALF THE TIME, AND THE SEAT BELTS IN THE BACK SEAT "LOCK UP" EVERY TIME SOMEONE USES THEM TO THE POINT WHERE WHOM EVER IS USING IT HAS TO TAKE IT OFF AND LET IT RETRACT ALL THE WAY TO GET IT TO UNLOCK. THIS HAPPENS SEVERAL TIMES DURING A TRIP IN THE CAR. I AM OVER ALL DISAPPOINTED WITH THE CAR AT THIS POINT, AND WOULD LOVE TO SELL IT, BUT, I CAN NOT PREDICT FROM DAY TO DAY IF IT WILL EVEN START FOR A BUYER TO TEST DRIVE IT!!!! THE STARTING ISSUE HAS BEEN GOING ON FOR A FEW MONTHS, THE OTHER ISSUES HAVE BEEN HAPPENING FOR ALMOST A YEAR NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232745June 30, 2008
VEHICLE SPEED CONTROL
FIRE IN ENGINE COMPARTMENT 4:00AM IN MORNING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10231853June 20, 2008
TIRES
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE VEHICLE HAS GOODYEAR WRANGLER RTS TIRES, SIZE 235/75R15. THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE APPEARED TO BE FLAT. THE CONTACT REPLACED THE TIRE WITH THE SPARE AND DROVE TO THE DEALER. THE DEALER STATED THAT THE TIRE WAS UNDER-INFLATED, WHICH CAUSED THE TIRE TO EXPLODE. THE DEALER ALSO STATED THAT THIS TYPE OF FAILURE WAS COMMON AT THIS TIME OF YEAR. THE CURRENT AND FAILURE MILEAGES WERE 121,000. UPDATE 09/10/08 *CW THE TIRE HAD A BUBBLE ON THE SIDE. THE CONSUMER STATED THIS WAS THE SECOND TIME HE A PROBLEM WITH THE TIRE. UPDATED 09/19/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231354June 17, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY TRUCK BEGAN REVVING FOR NO REASON, IT ONLY HAPPENS BELOW 40 MPH. IT DOESN'T ALWAYS HAPPEN AND HAPPENS MORE WHEN IT IS COLD OUTSIDE. A FEW WEEKS BACK, I COULDN'T DRIVE FORWARD, I HAD TO BACK UP AND THEN IT FINALLY DECIDED TO GO FORWARD. I JUST TOOK THE TRUCK IN AND HAD A NUMBER OF THINGS CHECKED AND REPLACED. I WAS TOLD THAT THE TRANSMISSION IS GOING AND IT IS JUST A MATTER OF TIME. I DON'T UNDERSTAND WHY FORD IS NOT DOING ANYTHING ABOUT THE PROBLEMS WITH THEIR TRANSMISSIONS. I DO NOT HAVE MONEY TO THROW AWAY ON A NEW TRANSMISSION, ESPECIALLY WITH THE PRICE OF GAS. PLEASE FIX THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229733June 3, 2008
SUSPENSION
FRONT AND REAR BALL JOINTS WENT BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229154May 28, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
A FEW MONTHS A AGO MY SUV STARTED TO MAKE A TAPPING NOISE FROM THE ENGINE ESPECIALLY WHEN IT WAS COLD. IT HAS PROGRESSIVELY GOTTEN WORSE AND IS NOW ALL THE TIME. I HAD THE SUV CHECKED BY A MECHANIC AND WAS TOLD IT WAS THE TIMING CHAIN. AND HE WOULD NOT FIX IT BECAUSE IT WAS TOO INVOLVED AND WAS NOT WORTH IT. PLUS IT WOULD COST ME $1500+. HE EVEN CONTACTED FORD AND WAS TOLD THAT IT WAS A 'PROBLEM' AND THAT THE DEALERSHIP THAT I BOUGHT THE CAR FROM WON'T EVEN TOUCH IT! I WAS TOLD BY A FORD REPRESENTATIVE TO 'DRIVE IT TIL IT DIES' AND I GOT MY MONEY OUT OF IT. THERE IS NOTHING ELSE WRONG WITH MY SUV, NOT EVEN RUST. I CAN'T BELIEVE THAT FORD KNOWS THAT THE TIMING CHAIN IN THIS VEHICLE IS A PROBLEM AND REFUSES TO FIX IT. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229152May 28, 2008
LATCHES/LOCKS/LINKAGES
THE DRIVER SIDE DOOR LOCK HAS STOPPED WORKING. THE DOOR WILL NOT LOCK AT ALL AT THIS POINT. I HOPE TO GOD THAT NO ONE STEALS MY CAR! ONE OCCASION IT DECIDED TO WORK AND IF I DIDN'T HAVE KEYLESS ENTRY, MY KIDS WOULD HAVE BEEN LOCKED IN THE CAR WITH THE CAR RUNNING. I HAVE NOT ATTEMPTED TO HAVE IT FIX. THIS IS A HUGE PROBLEM, ALONG WITH ALL THE OTHER PROBLEMS THAT I AM HAVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228965May 27, 2008
ELECTRICAL SYSTEM
I DRIVE IN THE AFTERNOON TO THE STORE. THEN I PARK MY CAR IN THE STORE PARKING. 30 MINUTES BEFORE I ARRIVED, HEARD IN THE STORE, THAT ARE LOOKING FOR THE OWNER OF A FORD EXPLORER. WHEN I CAME, MY CAR WAS IN FIRE. THE FIREFIGHTERS ARRIVES AND FINISH THE FIRE. THE CAR LOST IN ALL THE PARTS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10228884May 25, 2008
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKING AND STATIONARY WINDOW BACK PASSENGER WINDOW BREAKING FOR NO APPARENT REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226622May 5, 2008
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE REAR GLASS SUDDENLY SHATTERED INTO PIECES. THERE WERE NO INJURIES. THE DEALER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 111,726. UPDATED 06/02/08 *BF UPDATED 06/02/08 *TR UPDATED 06/03/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226087April 29, 2008
LATCHES/LOCKS/LINKAGES
I HAVE A FORD EXPLORER SPORT 1999, THE DOOR LOCKS WON'T UNLOCK WITH THE KEYS (BOTH SIDE DOORS, THE HATCH WORKS FINE) OR THE KEYPAD, WHEN THEY LOCK AFTER STARTING, THE DRIVERS DOOR WON'T UNLOCK WITH THE HANDLE OR THE UNLOCK BUTTON. IT DOES HOWEVER IF YOU HIT THE UNLOCK BUTTON, PUSHING THE UNLOCK BUTTON SEVERAL TIMES WHILE PULLING UP ON THE LOCK - WHICH IS HARD TO GET A HOLD OF, OR THE HANDLE (FOR NOW) I BELIEVE THIS IS A SAFETY ISSUE. IF I HAPPENED TO GET IN AN ACCIDENT, THE DOOR WOULD NOT OPEN IF NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225895April 28, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT RECEIVED FORD RECALL NOTICE NUMBER 05S28 IN AUGUST OF 2007. THE VEHICLE SPEED CONTROL WAS DEACTIVATED AT THAT TIME; HOWEVER, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE DEALER IS UNSURE AS TO WHEN THE PARTS WILL ARRIVE. THE CONTACT FEELS THAT THE WAIT FOR THE REPAIR HAS EXCEEDED A REASONABLE AMOUNT OF TIME. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. UPDATED 05/21/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225356April 22, 2008
AIR BAGS
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY THE DEALER, BUT THE FAILURE STILL PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224944April 18, 2008
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER SIDE DOOR MECHANISM WOULD LOCK, BUT WOULD FAIL TO OPEN FROM THE INSIDE OR OUTSIDE. IN ADDITION, THE PLASTIC CLIP HANGING DOWN WOULD SLIP OUT OF POSITION. THE CONTACT REPAIRED THE FAILURE MULTIPLE TIMES. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. FORD STATED THAT THERE WERE NO RECALLS FOR THIS FAILURE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 135,000 AND FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224100April 10, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. AS OF APRIL 10, 2008, THE CRUISE CONTROL HAS NOT BEEN DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER, CURRENT MILEAGE, AND PURCHASE DATE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224014April 8, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL. THE DEALER DOES NOT KNOW WHEN THE PART FOR THE RECALL REPAIR WILL BE AVAILABLE. THE SPEED CONTROL SWITCH WAS DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223191April 2, 2008
ELECTRICAL SYSTEM
TL*- THE CONTACT OWNS A 1999 FORD EXPLORER. WHEN ARRIVING HOME FROM THE STORE THE VEHICLE WAS PARKED AND MINUTES LATER THE VEHICLE WENT UP IN FLAMES. THE FIRE CAME FROM UNDER THE HOOD OF THE VEHICLE. TWO EXPLOSIONS OCCURRED BEFORE THE FIRE DEPARTMENT CAME TO PUT OUT THE FIRE. THE FIRE MARSHAL ADVISED THAT AN ELECTRICAL ISSUE WAS THE SOURCE OF THE FIRE. THE FAILURE MILEAGE WAS 89,999, AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10222354March 26, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. THE SPEED CONTROL WAS DISCONNECTED IN OCTOBER OF 2007. HE HAS CALLED FORD AT LEAST HALF A DOZEN TIMES CONCERNING PART AVAILABILITY AND WAS INFORMED EACH TIME THAT FORD HAD NOT YET RELEASED THE PARTS. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222156March 24, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
SAME 2-3 SHIFT PROBLEM. ESPECIALLY WHEN COLD...GAS IT ON THE ON-RAMP, ALL OF A SUDDEN IT "POPS" OUT OF GEAR AND YOU'RE HOPING SOMEONE DOESN'T SLAM INTO THE SIDE OF YOUR VEHICLE. AFTER MY LAST NEAR DEATH EXPERIENCE, I TOOK IT TO THE DEALER, THEY SAID IT WAS A VALVE BODY GASKET THAT WAS MISSING? (WHERE DID IT GO?) THEY SAID THEY INSTALLED THE UPGRADE KIT AND PUT IN A NEW GASKET, SAID IT WORKED BETTER. ABOUT 4 MONTHS LATER (WHEN IT GOT COLD), IT STARTED AGAIN. WORK & PARTS ARE SUPPOSED TO BE UNDER WARRANTY, BUT THE DEALER "THINKS" IT MIGHT BE SOMETHING ELSE. MY COMPLAINT IS, 4 MONTHS AGO I PAID $900 FOR THEM TO FIX WHAT IS A COMMON PROBLEM WITH THEIR PRODUCT, THE EXACT SAME PROBLEM IS HAPPENING AGAIN AND THEY ARE LOOKING FOR WAYS TO GET MORE MONEY OUT OF ME, OR WORM THEIR WAY OUT OF FIXING WHAT I'VE ALREADY PAID THEM TO FIX. THE TECHNICIAN SUGGESTED IT MIGHT BE AN INTERNAL LEAK, THE TORQUE CONVERTER, THEN SUGGESTED I MIGHT WANT TO REPLACE THE TRANNY. MY RESPONSE WAS YOU HAD IT TORN APART LAST TIME, YOU DIDN'T FIX THE PROBLEM, WHY SHOULD I TRUST YOU NOW? I DON'T SUBSCRIBE TO THE THEOLOGY OF "REPAIR THROUGH ATTRITION". THIS IS A SERIOUS PROBLEM THAT FORD SHOULD ADDRESS OR BE SUED FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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