Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#845795August 25, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WOULD NOT WORK PROPERLY. VERY ERRATIC. COME ON/OFF BY THEMSELVES. THE PROBLEM IS GETTING WORSE. CAUSING THE DRIVER TO HAVE POOR VISIBILITY IN THE RAIN. HAD WIPERS REPAIRED BY DEALER ONCE. NOW INFORMED MANUFACTURER IS REDESIGNING WIPER PART & WILL NOT REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845825August 25, 1999
VISIBILITY:WINDSHIELD
THE REAR LEFT SIDE WINDOW EXPLODED UNEXPECTEDLY WHICH MAY HAVE CAUSED INJURIES. DEALER CLAIMED IT MAY BE THE HEAT. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710491August 25, 1999
ELECTRICAL SYSTEM:IGNITION
KEY WOULD NOT TURN ON IGNITION. CAR TOWED ON FLATBED TRUCK TO DEALER IN TRAVERSE CITY MICHIGAN. I REGARD THIS AS A SERIOUS SAFETY ISSUE. WE DON'T WANT CARS FAILING TO START AND NEEDING TO BE DRAGGED ACROSS PAVEMENT DUE TO LOCKED 4 WHEEL DRIVE. IF THIS HAPPENED AT NIGHT, ON A BRIDGE,ETC., COULD CAUSE MAJOR ACCIDENTS, OR ABDUCTIONS. I AM DISALLUSIONED THAT AN IGNITION SWITCH COULD FAIL AFTER 2300 MILES. TOW TRUCJK OPERATOR SAID HE HAD TOWED THREE NEW FORD PRODUCTS IN A 2 WEEK SPAN TO DEALER WITH SAME IGNITION SWITCH FAILURE. I WOULD LIKE THIS INVESTIGATED AND A SAFETY RECALL ISSUED IF FACTS WARRANT, THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845700August 24, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WILL NOT WORK.EALER HAS BEEN CONTACTED, AND STATED THAT THE PART NEEDED A GEM MODULE THAT CONTROLVARIOUS ELECTRONIC PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845753August 24, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS COME ON WITHOUT APPLICATION AND WHEN TURNED ON THEY DO NOT COME ON HIGH SPEEDS. DEALER DOES NOT HAVE A SOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710424August 24, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
PART ON ORDER FOR 6 WEEKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710475August 24, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINSHIELD WIPERS WORK INTERMITTENTLY EVEN THOUGH THEY ARE TURNED OFF. DEALER WAS CONTACTED BUT INFORMED ME THEY COULD NOT FIX THE PROBLEM PENDING ADDITIONAL INFORMATION FROM FORD. THIS IS A SIGNIFICANT ANNOYANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845648August 23, 1999
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
WHEN TURN SIGNAL IS APPLIED OR VEHICLE HITS A BUMP, WINDSHIELD WIPERS COME ON. DEALER HAS NOT SEEN VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710365August 23, 1999
SUSPENSION:FRONT
ALTHOUGH THIS IS NOT A FALIURE OF A PART, AT LEAST NOT YET, THERE IS AN INTERMITTANT RUBBING SOUND COMING FROM THE FRONT OF THE VEHICLE WHEN SLOWLY EXCELERATING. MY VEHICLE MAKES THIS NOISE AND MY FRIEND'S MAKES THE SAME NOISE. WE PURCHASED BOTH THESE VEHICLES AT THE SAME TIME. THE VEHICLE HAS BEEN IN FOR SERVICE THREE TIMES AND THE PROBLEM HAS YET TO BE CORRECTED AND FORD DOES NOT HAVE A SERVICE BULLITEN FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845598August 23, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS COME ON WITHOUT APPLICATION AND SOMETIMES THEY DO NOT COME ON AT HIGH SPEEDS. ONLY FUNCTIONS ON INTERMEDIATE SPEED. DEALER SAYS NEEDS NEW MODULE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845620August 23, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS COME ON WITHOUT APPLICATION. SOMETIMES THEY STOP DURING PERFORMANCE OR DO NOT COME ON AT ALL. DEALER CAN'T FIX THEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845634August 23, 1999
SUSPENSION
WHILE DRIVING STEERING WHEEL PULLS TO THE RIGHT. DEALER CAN'T FIND THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710348August 22, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:WINDSHIELD WIPER/WASHER
ALL PROBLEMS ARE ELECTRICAL:WIPERS/WASHER FAILED-TRANSMISSION SHIFTED ERRATICALLY-4WD FAILED TO ENGAGE. AFTER CONNECTOR REPAIRS, REPLACING 3 WIRE HARNESSES AND PCM, PROBLEM HAS APPARENTLY BEEN FIXED--FOR NOW. WIPER/4WD PROBLEMS APPEAR RELATED TO GEM (GENERAL ELECTRONICS MODULE) AND WIRING HARNESSES. TRANSMISSION SHIFTING PROBLEMS ASSOCIATED WITH PCM (POWERTRAIN CONTROL MODULE). THIS PROBLEM OCCURRED AT 1150 AND 2500 MILES INCLUDING 3 DIFFERENT VISITS TO SERVICE DEPT. VEHICLE OUT OF SERVICE NEARLY 3 WEEKS IN 2 1/2 MONTHS OF OWNERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710349August 22, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WIPERS WILL NOT WORK AT TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710359August 22, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
TURN SIGNAL/WINDSHIELD WASHER - WASHER FLUID SOMETIMES FAIL WHEN "PUSHED-IN" . NO "HIGH" SPEED ON WIPERS. WIPERS GO ON WHEN USING TURN SIGNAL & THEY ALSO START WITHOUT TURNING THEM ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710307August 21, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS TURN ON WITHOUT TOUCHING THE SWITCH ON NUMEROUS OCCASSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710322August 21, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHILD WIPERS SOMETIMES COME ON BY THEMSELVES. WIPERS DO NOT ALWAYS WORK IN CONTINUOUS MODE. WASHER DOES NOT ALWAYS WORK(IMMAGINE DRIVING THROUGH DIRTY SNOW WHEN THIS HAPPENS) SEEMS MANY EXPLORERS HAVE THIS PROBLEM. DEALER DOESN'T KNOW WHEN PARTS WILL BE DELIVERD. I QUESS FORD IS WAITING FOR A MAJOR ACCIDENT TO OCCUR. THIS IS A VERY SERIOUS PROBLEM. IMAGINE DRIVING THROUGH A HEAVY RAIN AND BEING ABLE TO USE WIPERS IN CONTINOUS MODE OR HAVING DIRTY SNOW ON THE WINDSHIELD AND NOT BEING ABLE TO WASH IT OFF WHILE ON A SUPERHIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548065August 20, 1999
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
REAR MIDDLE SEAT BELT CONTINUES TO TIGHTEN ON REAR PASSENGER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843198August 20, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS STAY ON. CONSUMER HAS THE SWITCH SET AT OFF, AND THE WINDSHIELD WIPERS STILL COME ON. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843461August 20, 1999
SEAT BELTS
THE FRONT / REAR SHOULDER BELTS RIDE UP ON THE NECKS OF THE DRIVER & PASSENGERS. IF DRIVER OR PASSENGERS ARE UNDER 5 FT., THE BELT WILL NOT STAY ON THEIR SHOULDER AREA. THE VEHICLE HAS BEEN TAKEN TO THE DEALER & CONSUMER WAS INFORMED BY THE MECHANIC THAT NO ADJUSTMENT CAN BE MADE TO CORRECT PROBLEM. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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