Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#714316November 4, 1999
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852470November 3, 1999
SUSPENSION
SUSPENSION MAKES THE TRUCK BOUNCE LIKE A PING PONG BALL WHILE DRIIVNG AT ANY SPEED. FORD HAS DETERMINED THAT THE PROBLEM WAS A NORMAL CHARACTERISTIC OF THE TRUCK. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852389November 2, 1999
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN COMING TO A STOP, THE ENGINE WOULD GO INTO RAPID ACCELERATION AND THE RPMS WOULD GO WAY UP. THE TRUCK WOULD CONTINUE TO MOVE FORWARD EVEN WHEN APLLYING THE BRAKES. THE TRUCK WOULD ONLY STOP WHEN THE DRIVER PUTS THE TRUCK IN PARK AND COMPLETELY TURN TRUCK OFF. DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. THE TRUCK WAS A RENTAL FROM ENTERPRISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852404November 2, 1999
ELECTRICAL SYSTEM, AIR BAGS
THE MAIN COMPUTER WAS SHUT DOWN DUE TO A FAULTY IGNITION SWITCH. THIS FAILURE MAY BE THE CAUSE OF OTHER ELECTRICAL COMPONENTS TO FAIL. THE AIRBAG CONNECTORS WERE CRACKED UNDER PASSENGER SEAT CAUSING FAILURE. VEHICLE HAS BEEN TAKEN TO DEALER 4-5 TIMES. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852203October 29, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
THE WINDSHIELD WIPERS COME ON WITHOUT MANUAL OPRERATION OR WHEN THE SIGNAL LIGHTS ARE OPERATED. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714072October 29, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLES TRANSMISSION DOES NOT HOLD ON GRADES, VEHICLE IN DRIVE JUST TAKING FOOT OFF BRAKE PEDAL. HAS HAPPENED ON SMALL AS WELL AS LARGE GRADES MECHANIC TOLD HUSBAND IT WAS OK, THAT THE VEIGHT OF VEHICLE WAS CAUSING CONCERN DIAGNOSIS WAS NORMAL OPERATION I DO NOT THINK THIS IS TRUE HAVE OWNED FORDS IN PAST NONE HAD THIS TYPE OF PROBLEM. I TRADED A 97 FORD THUNDERBIRD FOR THIS VEHICLEIT DID NOT HAVE THIS PROBLEM , I OWNEDTHE T-BIRD FOR 2 YEARS AND IT HAD 44,000 MILES WHEN I TRADED IT FOR THIS EXPLORER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713949October 27, 1999
VEHICLE SPEED CONTROL
VEHICLE WAS STRUCK BY ANOTHER VEHICLE (A PASSENGER CAR) IN THE LEFT REAR QUARTER (AT THE REAR TIRE). VEHICLE WAS BEING ACCELERATED AT THE TIME TO ATTEMPT TO AVOID PENDING COLLSION. UPON IMPACT ACCELERATOR STUCK; SUV ACCELERATED ACROSS TWO LANES OIF TRAFFIC & PLOWED INTO A DIRT EMBANKMENT. COLLISION WITH EMBANKMENT WAS HEAD ON. THIS SECONDARY COLLISION IS CAUSE OF DAMAGE TO SUV LEADING TO IT BEING TOTALED BY THE INSURANCE COMPANY. SUV DID NOT RESPOND TO BRAKES DURING SHORT ACCELERATION PERIOD BETWEEN INTIAL IMPACT (FROM OTHER VEHICLE) AND FINAL IMPACT WITH THE EMBANKMENT.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#851581October 25, 1999
POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING AT APPROXIMATELY 45-65MPH, WOULD HEAR NOISES FROM THE REAR AXLE, LIKE A HUMMING SOUND. THE NOISE IS MORE NOTICEABLE WHEN ACCELERATION HAD DECREASED. HAD CONTACTED DEALER, WHO WAS AWARE OF PROBLEM. MECHANIC CANNOT LOCATE CAUSE OF NOISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851069October 18, 1999
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
RECEIVED A MANUFACTURER'S RECALL NOTICE# 99S-18 FOR HOOD LATCH SECONDARY; CALLED FOR A APPOINTMENT / REPORTED FOR APPOINTMENT, WAITED TWO HOURS, AND WAS INFORMED THAT NO PARTS WERE AVAILABLE, AND THEY WOULD CONTACT THEM WHEN PARTS WERE MADE AVAILABLE; NO WORDS WERE RECEIVED AT THIS TIME. ASKING NHTSA TO LOOK INTO THIS MATTER OR PROVIDE ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713505October 18, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS COME ON WITHOUT TURNING THE SWITCH ON AND WHEN YOU NEED THEM WORKING THEY WORK ONLY IN LOW SPEED. THEY COME ON WHILE DRIVING OVER SMALL BUMPS, OR JUST COME ON INTERMITTENTLY. DEALER SEEN CAR IN JUN-1999, 4 MONTS LATER PROBLEM STIL EXIST.DEALER CAN'T FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713343October 15, 1999
VISIBILITY:REARVIEW MIRRORS/DEVICES
THE REAR VIEW MIRROR VIBRATES EXCESSIVELY. I HAVE BEEN TO THE DEALER TO ADDRESS THIS PROBLEM AND AM CURRENTLY ON MY THIRD REAR VIEW MIRROR ASSEMBLY, AND THE PROBLEM STILL EXISTS. THIS IS THE UPGRADED AUTO-DIMMING MIRROR. THE VIBRATION GETS SO BAD THAT I CAN'T SEE ANY DETAILS OUT OF IT, AND PROLONGED DRIVING RESULTS IN HEADACHES. THE PROBLEM EXISTS AT SPEEDS ABOVE 25 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713284October 14, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
THE FRONT WINDSHIELD WIPERS WILL SUDDENLY TURN ON WITHOUT BEING ACTIVATED BY THE USER. THEY WILL MAKE ONE PASS ACROSS THE GLASS. I KNOW THAT THERE HAVE ALREADY BEEN SEVERAL REPORTS OF THIS PROBLEM PREVIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713299October 14, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
SINCE MARCH THE WINDSHIELD WIPERS HAVE REPEATEDLY GONE ON WHENEVER THEY FELT LIKE IT. THE SAFETY ISSUE COMES INTO PLAY WHEN YOU HAVE THEM ON REGULAR SPEED AND WANT TO HAVE THEM GO FASTER AND THEY DO NOT SOMETIMES WORK FASTER OR THEY ARE GOING FASTER AND SLOW DOWN TO REGULAR SPEED. THEY HAVE AT TIMES NOT GONE ON AT ALL. WE CONTACTED THE DEALER AND THEY SAID THAY WERE WAITING FOR A REPLACEMENT GEM MODULE. I ALSO CONTACTED FORD MOTOR AND THEY SAID THEY WERE WAITING FOR A FIX. THIS SEEMS TO BE A VERY LONG WAIT FOR SOMETHING THAT IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713132October 11, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING RACK NEEDED REPLACEMENT IN FIRST WEEK OF OPERATION. POWER STEERING FLUID WAS SPRAYED ONTO AND INTO SEVERAL OTHER COMPONENNTS. HAZARDOUS CONDITION. ENVIRONMENT CONTAMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850253October 7, 1999
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
ENGINE BLOCK CRACKED, CAUSING OIL LEAKAGE. ALSO, FRONT AXLE SEALS BLEW OUT, AND TRANSMISSION LEAKED. TRUCK WAS PURCHASED NEW. THE TRUCK ONLY HAS 300 MILES. NO REPAIRS HAVE BEEN MADE ON THE TRUCK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850054October 6, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VALVE TRAIN IN THE TRANSMISSION IS DEFECTIVE, CAUSING THE TRANSMISSION TO SLIP WHEN CHANGING FROM 1ST TO 2ND GEAR. DEALER HAS INSPECTED VEHICLE, AND MANUFCTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712867October 5, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE NOISE NOTICED ON SECOND DAY OF OWNERSHIP. NOISE HAPPENS WHEN ACCELERATING FROM A STOP OR LOW SPEED. ALSO, A METAL FLAPPING SOUND COMING FROM UNDER THE HOOD WHEN DRIVING AT HIGH SPEEDS. DEALER HAS BEEN CONTACTED. MY EXPLORER HAS BEEN IN THE SHOP 3 TIMES FOR THIS PROBLEM. THE FIRST TIME THEY HA IT OVERNIGHT AND SAID THAT THEY DIDN'T HEAR THE NOISE. THE SECOND TIME FORD ISSUED A SERVICE BULLETIN AND WE WERE CALLED BY THE DEALER TO BRING IT IN AGAIN. THIS TIME THEY SAID THEY HEARD THE NOISE AND WERE GOING TO COME UP WITH A FIX OR REPLACE THE ENGINE, AND THEY WOULD NOTIFY ME WITHIN 90 DAYS AS TO WHAT THEY WERE GOING TO DO. I HAD TO CALL THE DEALER IN 90 DAYS AND THEY SAID FORD WILL NOT FIX THE PROBLEM BECAUSE IT WILL NOT AFFECT THE LONGEVITY OR PERFORMANCE OF THE ENGINE. IS THERE ANY INFORMATION ON THIS. PLEASE ADVISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548993October 1, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS CONTINUALLY FAIL DURING USE IN THE RAIN, POOR VISIBILITY. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849383September 30, 1999
VEHICLE SPEED CONTROL:CABLES
WHILE DRIVING THROTTLE CABLE GOT STUCK, CAUSING SUDDEN ACCELERATION. THE BRAKES SLOWED DOWN THE VEHICLE, BUT THE VEHICLE STILL REVS. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849423September 30, 1999
VISIBILITY:SUN/MOON ROOF ASSEMBLY
REPORTING ONGOING PROBLEM WITH SUN ROOF LEAKING INSIDE VEHICLE. VEHICLE BEEN IN / OUT OF DEALER SHOP ON FOUR OCCASIONS, AND PROBLEMS STILL UNRESOLVED. CAN NHTSA PROVIDE INFORMAYION ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Explorer