Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#857201February 18, 2000
SUSPENSION:FRONT
INTERMITTENTLY WHILE DRIVING VEHICLE WILL PULL TO THE RIGHT. VEHICLE WAS TAKEN TO THE DEALERSHIP. PROBLEM WAS UNABLE TO BE CORRECTED, LATER RESULTED IN AN ACCIDENT. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#857264February 18, 2000
POWER TRAIN:AXLE ASSEMBLY
ONGOING INTERMITTENT PROBLEM WITH A SQUEALING SOUND COMING FROM FRONT AXLE. VEHICLE BEEN IN / OUT OF DEALER SHOP ON FIVE OCCASIONS, AND PROBLEM STILL REOCCURRING. VEHICLE IS CURRENTLY IN THE PROCESS OF BEING BOUGHT BACK BY THE DEALER AS A LEMON. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718913February 17, 2000
TIRES
I WAS GOING TO WORK AT 0500 IN THE MORNING, SOUTH BOUND ON INTERSTATE 5 AT A SPEED OF AROUND 68 MPH. I WAS TRAVELING NEXT TO A CONCRETE DIVIDER AND IN THE MIDDLE OF COMPLETING A CURVE IN THE FREEWAY WHEN MY RIGHT FRONT TIRE BLEW OUT FROM UNDER ME. BEING IN A TURN THE FORCE FROM TH BLOWOUT RENDERED MY VEHICLE UNCONTROLABLE ENOUGH THAT I COULDNT PULL AWAY FROM THE WALL IN TIME. THE FRONT OF THE VEHICLE IMPACTED FIRST AS SOON AS THIS HAPPENED THE RIGHT REAR TIRE ALSO BLEW OUT. MY VEHICLE WAS THEN RIDING ON THE TWO RIGHT RIMS UNTIL I CAME TO A HALT. WHEN I TRIED TO MAKE A CLAIM TO FIRESTONE THEY REFUSED MY INQUERY SAYING I HAD HIT A ROAD HAZZARD CAUSING BOTH TIRES TO BLOW OUT. IT WASNT UNTIL MY DAD SENT THE REPORT ABOUT THE INVESTIGATION FROM KHOU IN HOUSTON, TX THAT I REALIZED I WASNT THE ONLY ONE INVOLED. I HAD TO PAY FOR ALL EXPENSES ON MY VEHICLE AND MY INSURANCE COMPANY RULED IT MY FAULT AFTER REVIEWING THE RESULTS FROM FIRESTONE'S INVESTIGATION SO I AM PAYING FOR IT ON MY INSURANCE AS WELL. *AK( DOT NUMBER: TIRE SIZE: P245/75R15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#856916February 15, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE USING WINDSHIELD WIPERS, THEY WOULD WORK INTERMITTENTLY, CAUSING POOR VISIBILITY TO CONSUMER. PLEASE PROVIDE FURTHER INFORMATON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856952February 15, 2000
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHEN TRAVELING OR WHEN MAKING A SLOW TURN VEHICLE STALLS, LOSING ALL POWER STEERING AND CONTROL. CONSUMER CONTACTED THE DEALER, DEALER STATED THE IDLE CONTROL UNIT NEEDED TO BE REPLACED. ALSO, SOME PARTS ARE ON A NATIOWIDE BACK ORDER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718727February 14, 2000
UNKNOWN OR OTHER
BEEN BACK TO DEALER NUMEROUS TIMES. CHRONIC PROBLEMS WITH THIS PRODUCT. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718694February 13, 2000
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH COMES OUT OF THE STEERING COLUMN WHILE THE KEY IS IN THE RUN POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718671February 12, 2000
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
WHEN SITTING AT STOP WITH TURN SIGNAL ENGAGED WINDSHIELD WIPERS START WITHOUT ENGAGING SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718568February 10, 2000
TIRES
TIRES HAVE BEEN CAUSING MAJOR PROBLEMS AND DRIVING ROUGHLY - AFRAID TO DRIVE LONG DISTANCE. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856603February 9, 2000
VEHICLE SPEED CONTROL:LINKAGES
WHILE PULLING INTO A PARKING SPACE VEHICLE SUDDENLY ACCELERATED UP TO THE SPEED OF 20 MPH, CAUSING VEHICLE TO RUN INTO A BRICK BUILDING. NO ONE WAS INJURED. AFTER REPAIRS WERE MADE, CONSUMER TOLD THAT THE FOUR WHEEL DRIVE SENSOR WAS CAKED WTIH MUD AND DIRT WHICH CAUSED IT TO LOCK UP, EVEN THOUGH THE VEHICLE HAD NEVER BEEN USED OFF ROAD TOTHE CONSUMER'S KNOWLEDGE. DEALER HAS NOT BEEN CONTACTED. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#856647February 9, 2000
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A COLLISION WHERE IT ROLLED OVER, AND HIT SEVERAL VEHICLES AND TREES. UPON IMPACT, AIRBAGS DID NOT DEPLOY . MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#718499February 9, 2000
TIRES
PROBLEMS WITH THESE TIRES ARE BEING REPORTED ON CHANNEL 11 NEWS TODAY AND I HAVE HAD A SIMILAR VERY FRIGHTENING INCIDENT WITH A BLOW-OUT ON MY SUV. BOTH FORD AND FIRESTONE REFUSED TO ACCEPT ANY FAULT OR RESPONSIBILITY FOR THE PROBLEM. MY LOCAL GARAGE TANGLEWILDE AUTO SERVICE (HOUSTON 713-785-3470 STEVE MUNSEY) TELL ME THAT THEY HAVE HAD NUMEROUS CUSTOMERS (FORD EXPLORER OWNERS) WHO HAVE SUFFERED THE SAME PROBLEMS. IF THESE TIRES CAN BE ATTRIBUTED TO DEATH AND INJURY THEN THEY SHOULD BE INVESTIGATED FOR POSSIBLE DEFECT. *AK( DOT NUMBER: 027477 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856450February 8, 2000
SEAT BELTS:FRONT:RETRACTOR
BOTH FRONT DRIVER'S SIDE AND PASSENGER'S SIDE SEAT BELTS DO NOT FULLY RETRACT, CAUSING THEM TO GET CAUGHT IN THE DOORS WHEN THE DOORS ARE BEING SHUT. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718358February 5, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
GAS CAP DOES NOT SEAL,CAUSING A VAPOR LEAK IN FUEL TANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550716February 4, 2000
STRUCTURE:BODY:DOOR
DOOR HANDLE INSIDE REPLACED, LATCH WOULD NOT UNLOCK. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855659January 27, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WOULD INTERMITTENTLY OPERATE WHILE IN A OFF MODE. DEALER NOTIFIED, AND INFORMED CONSUMERTHAT THEY ARE WAITING FOR THE PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855435January 24, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING OUNDER WET OR SLUSHY CONDITIONS FRONT BRAKING SYSTEM MALFUNCTIONED, CAUSING THE VEHICLE TO PULL TO RIGHT WHICH RESULTED IN A CRASH. MECHANIC SAID IT WAS DUE TO A DEFECTIVE FRONT RIGHT ROTOR. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#855488January 24, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WILL COME ON INTERMITTENTLY BY THEMSELVES WITH SWITCH IN OFF POSITION, CAUSING A DISTRACTION TO DRIVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717829January 24, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CAR ACCELERATOR LOCKED AND ACCELERATED FROM 62 MPH TO ABOUT 73 MPH. BRAKE UNABLE TO SLOW CAR FOR AN EXTENDED DISTANCE (ABOUT A MILE). HAD TO SHIFT INTO NEUTRAL TO GET CAR TO FULL STOP. VERY SIMILAR TO RECALLS DESCRIBED IN REGIONAL RECALL FORD 95S29, NO. 96S59, NO. 97S65, NO. 97S67 NO. 97S96. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717771January 23, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS START AUTONOMOUSLY, RUN FOR A FEW CYCLES AND STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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