Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#727296August 9, 2000
TIRES
TIRE CENTER SAID COULD NOT FIX AS THEY SAID THE TIRE DID NOT HAVE A HOLE BUT WENT "BAD". TIRE LOOKED NORMAL ON OUTSIDE SO I ORIGINALLY THOUGH I HAD A FLAT. HAD TIRE REPLACED WITH SAME BRAND, SIZE, AND MODEL. ABOUT SAME TIME TOWED A SMALL JET SKI TRAILER AROUND TOWN FOR A COUPLE OF DAYS. FIRST TIME THE TRUCK TOWED ANYTHING. TOOK TIRE TO DEALER FIRST BUT DEALER SAID THEY DON'T FIX FLATS AND DID NOT LOOK AT THE TIRE. DID NOT LOSE CONTROL OF TRUCK WHEN TIRE WENT FLAT. THANKS.( DOT NUMBER: TIRE SIZE: P235-75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727299August 9, 2000
TIRES:SIDEWALL
DAY AFTER BOUGHT HAD LEFT REAR TIRE REPLACED--WOULD NOT STAY INFLATED;RIGHT FRONT TIRE CAME APART AT 17,000 MILES--REPLACED AT COST OF $97.11; FRONT TIRE WENT FLAT;AT 20,000 MILES NOTICED BACK REAR TIRE WITH "BUMPS" ON SIDEWALLS--TOLD NO PROBLEM( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727303August 9, 2000
TIRES
I WANT TO GET THESE TIRES REPLACED BEFORE SOMETHING HAPPENS TO SOMEONE IN MY FAMILY, CAN I MAKE THEM GIVE ME NEW TIRES?( DOT NUMBER: 105S M/S TIRE SIZE: P23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727316August 9, 2000
TIRES
THIS MORNING A RECALL FOR FIRESTONE WIDERNESS AT TIRES WAS ANNOUNCED. I CONTACTED MY FIRESTONE DEALER AND THEY SAY ITS ONLY FOR TIRES WITH DOT STARTING WITH "VD". THEY SAID NOTHING ABOUT ONLY CERTAIN DOT NUMBERS ONTHE NEWS RELEASE BY FIRESTONE V.P. GARY CRIGGER. MY WIFE AND KIDS DRIVE THIS CAR EVERY DAY AND I FEEL MY TIRES ARE NOT SAFE, HOWEVER THE FIRESTONE DEALER WILL NOT REPLACE MY FIRESTONE WILDERNESS AT TIRES BECAUDE OF A WRONG DOT NUMBER. GOD FORBID ANYTHING HAPPENS TO MY FAMILY. I WANT THESE TIRES REPLACED. PLEASE HELP!!( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727341August 9, 2000
TIRES
I WAS IN A CAR ACCIDENT ON JUNE 16, 2000, WITH A PASSANGER. WE SWERVED TO MISS A DEER ON A GRAVEL ROAD AND LOST CONTROL OF THE EXPLORER. I WAS UNAWARE OF ANY PROBLEMS WITH THE EXPLORER AT THE TIME, AND NOW SINCE THE TIRE RECALL, I BELEIVE THE TIRES MAY HAVE BLOWN WHEN I "FISHTAILED". THERE WAS A SIMILAR ACCIDENT TO MINE IN MINNEAPOLIS, 100 MIES SOUTH OF ME, OVER THE JULY 4TH WEEEKEND. I WOULD LIKE ANY INFORMATION I COULD. MY INSURANCE COMPANY HANDLED EVERYTHING WONDERFULY, BUT I WAS WONDERING IF I OR GEICO INS., COULD RECOVER ANY LOSSES OR DAMAGES FROM THE BRIDGESTONE, FORD, OR OTHER. I BROKE MY COLLARBONE IN THE ACCIDENT FROM MY SEATBELT, AND HAVE A VERY VISIBLE LUMP ON MY SHOULDER FROM IT. I ALSO HAVE PERMENANT SCARS ON MY HAND FROM GLASS THAT BROKE. NOT TO MENTION I ALMOST KILLED MY FRIEND AND MYSELF. MY AIRBAGS DID NOT GO OFF EITHER. ANY HELP, COMMENTS, OR ADVICE WOULD BE GREATLY APPRECIATED. KRAIG( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#727345August 9, 2000
TIRES
SUPPLIED TOOLS VERY POOR FOR CHANGING TIRE, TIRE BLEW IN HEAVY TRAFFIC AT LOW SPEED AND WAS NOT REPAIRABLE( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727417August 9, 2000
TIRES
MY TIRES HAVE NOT FAILED, BUT I HAVE SERIOUS CONCERNS ABOUT THE SAFETY OF THESE TIRES. I UNDERSTAND THAT FORD HAS REPLACED FIRESTONE TIRES FOR FREE ON VEHICLES SOLD IN OTHER COUNTRIES. I DON'T UNDERSTAND HOW FORD CAN CONSIDER ITSELF LIABLE ELSEWHERE BUT NOT IN THE USA. I PERSONALLY DON'T CARE WHERE MY TIRES WERE MANUFACTURED OR WHO'S LIABLE. I DON'T TRUST THESE TIRES. MY WIFE DRIVES THIS VEHICLE. I CAN'T BELIEVE THAT FIRESTONE THINKS 40 DEATHS CAUSED BY TIRE FAILURE OUT OF 48 MILLION TIRES IS ACCEPTABLE. IT WOULDN'T BE IF IT WAS YOUR MOTHER OR DAUGHTER. I THINK ALL OF THESE TIRES SHOULD BE RECALLED, NOT JUST THE 14 MILLION MADE IN DECATUR, IL.( DOT NUMBER: TIRE SIZE: P25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727418August 9, 2000
TIRES
MY TIRES HAVE NOT FAILED, BUT I HAVE SERIOUS CONCERNS ABOUT THE SAFETY OF THESE TIRES. I UNDERSTAND THAT FORD HAS REPLACED FIRESTONE TIRES FOR FREE ON VEHICLES SOLD IN OTHER COUNTRIES. I DON'T UNDERSTAND HOW FORD CAN CONSIDER ITSELF LIABLE ELSEWHERE BUT NOT IN THE USA. I PERSONALLY DON'T CARE WHERE MY TIRES WERE MANUFACTURED OR WHO'S LIABLE. I DON'T TRUST THESE TIRES. MY WIFE DRIVES THIS VEHICLE. I CAN'T BELIEVE THAT FIRESTONE THINKS 40 DEATHS CAUSED BY TIRE FAILURE OUT OF 48 MILLION TIRES IS ACCEPTABLE. IT WOULDN'T BE IF IT WAS YOUR MOTHER OR DAUGHTER. I THINK ALL OF THESE TIRES SHOULD BE RECALLED, NOT JUST THE 14 MILLION MADE IN DECATUR, IL.( DOT NUMBER: TIRE SIZE: P25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727425August 9, 2000
TIRES:TREAD/BELT
AFTER TRAVELLING APPROXIMATELY 120 MILES ON INTERSTATE 55 THE TIRE CASING CAME OFF. FORTUNATELY, I HAD SLOWED DOWN TO ABOUT 55 MPH BECAUSE I WAS IN A METROPOLITAN AREA AND THINKING OF GETTING GAS AND GOING THROUGH A TURN. I FELT A SHIMMIE, SLOWED DOWN MORE BEFORE THE RUBBER CAME OFF AND CONTROL BECAME DIFFICULT. I WAS ABLE TO PULL OVER WITHOUT INCIDENT.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726953August 8, 2000
SUSPENSION:FRONT
CAR PULLED LEFT AND RIGHT ON HIGHWAY. *AK( DOT NUMBER: TIRE SIZE: P235/70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726954August 8, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
AFTER USING WINDOW WASHER, WIPERS COME ON WHEN USING SIGNALS. HAPPENS ALL THE TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726958August 8, 2000
SUSPENSION:FRONT
WHEN ACCELERATING A RUBBING NOISE WAS HEARD ON ACCELERA AS THE CAR LIFTED ON TAKE OFF. DEALER REPLACED A LOWER BUSHING, BUT NOISE IS BACK AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726984August 8, 2000
TIRES
TIRES WILL NOT STAY BALANCED EXPLORER SHAKES IF YOU EXCEED 55 MILES PER HOUR. NO SAFETY DEFECT LISTED IN SUMMARY. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726989August 8, 2000
TIRES:TREAD/BELT
WANT THIS TIRE TO BECOME A RECALL, THERE HAS BEEN 46 DEATHS PATHFINDER LOST THE TREAD ON HER TIRES SHE IN SO FAR. THERE WAS A YOUNG LADY YESTERDAY IN TEXAS THAT HER PATHFINDER LOST THE TIRE TREAD SHE IS IN THE HOSPITAL. I DO NOT WANT TO END UP LIKE HER OR THE 46 PEOPLE WHO LOST THEIR LIFE BECAUSE SOMEONES STUPITY. PLEASE MAKE THIS HAPPEN . A NATIONAL RECALL ON THESE TIRES. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726991August 8, 2000
SUSPENSION:FRONT
ON JULY 26, 2000 I TOOK MY EXPLORER TO SHEEHY FORD SPRINGFIELD IN REFERENCE TO A VIBRATING/HUMMING NOISE COMING FROM MY LEFT FRONT TIRE. THEY CHECKED AND STATED THAT EVERYTHING APPEARED NORMAL. HOWEVER, THE VIBRATING/HUMMING NOISE STILL EXISTS. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727044August 8, 2000
TIRES:TREAD/BELT
TIRE SEPARATED AT 70MPH. NO PREVIOUS DAMAGE TO TIRE. HAVE CONTACTED CAR DEALERSHIP, 1-800 FORD NUMBER AND LOCAL FIRESTONE DEALERSHIP. THEY REPLACED TIRE FOR MINIMAL CHARGE BY NOW WE'RE VERY CONCERNED AND WOULD LIKE OUR TIRES REPLACED WITH DIFFERENT BRAND. NOT GETTING MUCH HELP AT THIS END. HAVE BEEN READING ABOUT MANY PEOPLE WITH SIMILAR PROBLEM AND WANTED OUR INCIDENT COUNTED. THANKS---JULIE ANDERSON. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727075August 8, 2000
TIRES:SIDEWALL
SIDEWALL OF TIRE SPLIT FROM WHEEL BEAD TO TREAD, BUT REMAINED INFLATED - A DANGEROUS SITUATION! *AK( DOT NUMBER: TIRE SIZE: 235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727079August 8, 2000
TIRES:TREAD/BELT
I HAVE TWO SHREDDED FIRESTONE WILDERNESS XFT TIRES, WITH TREAD SEPARATING OBVIOUSLY FROM THE REST OF THE TIRE. I HAVE A FORD EXPLORER XLT. FORD DEALERSHIP REFUSES TO HELP ME!*AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727080August 8, 2000
TIRES:TREAD/BELT
WE ARE CONCERNED ABOUT OUR EXPLORER WITH THE FIRESTOME TIRES (WILDERNESS) PULLING OUR 25 FT CAMPER. WE HEARD THE RECALL WAS GOING TO START IN THE SOUTHERN STATES. WE BELIEVE WE ARE MORE AT RISK FOR TIRE FAILURE DUE TO EXTRA STRAIN OF PULLING RV. WE ARE AFRAID TO USE RV UNTIL TIRES ON EXPLORER ARE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727101August 8, 2000
TIRES:TREAD/BELT
TREAD SEPARATION ON TWO REAR TIRES; IRREGULAR TREAD WEAR ON STEER AXLE TIRES; STEERING VERY IRRATIC; VEHICLE PULLS TO RIGHT; CONVERSATION WITH TIRE DEALER, DEALER STATED IF TIRES DEEMED DAMAGED WOULD BE PRORATED WITH REPLACEMENT FIRESTONE OR BRIDGESTONE TIRES. STATEMENT FROM CORPORATION SAID ALL TIRES WOULD BE REPLACED IF CUSTOMER DISSATISFIED, THIS IS CONTRADICTORY TO THE STATEMENT FROM THE DEALER. WITH CURRENT KNOWLEDGE MADE IT NECESSARY TO PURCHASE NEW TIRES (ANOTHER MANUFACTURER) DUE TO CONTRADICTORY INFO FROM FIRESTONE AND DEALER. WE DID NOT FEEL COMFORTABLE WITH THEIR REPLACEMENT PRODUCTS. AFTER INSPECTION OF TIRES BY SERVICE DEPARTMENT OF LOCAL DEALER, WE WERE ADVISED TO REPLACE TIRES IMMEDIATELY TO AVOID ACCIDENT. *AK( DOT NUMBER: UNKNOWN TIRE SIZE: L235R75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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