Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#727591August 11, 2000
TIRES
I OWN A 1999 FORD EXPLORER, WHICH WAS PURCHASED IN APRIL OF 1999. IN EARLY MAY OF 1999, THE FRONT DRIVER'S SIDE TIRE BLEW OUT FROM THE SIDE WALL (TWO 8-10 INCH RIPS, NOT A PUNCTURE) WHILE DRIVING 65 MPH SOUTH ON I-5 NEAR SAN ONOFRE POWER STATION IN CA( DOT NUMBER: ? TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727599August 11, 2000
TIRES
VEHICLE RIDES UNSTABLE AT SPEEDS OF 55MPH OR GREATER, PARTICULARLY ON THE FREEWAY. VEHICLE AGGERSIVELY TRACKS AND SWAYS. VEHICLE ALSO OVEREACTS WHEN SUDDEN MOVE TO THE RIGHT OR LEFT IS NECESSITATED TO AVOID OBSTRUCTION IN THE ROAD OR COLLISION WITH ANOTHER VEHICLE. ALIGNMENT HAS BEEN INSPECTED 3 TIMES AND RULED OUT AS THE CAUSE OF THE PROBLEM. NEW EDDIE BAUER AND XLT MODEL EXPLORERS WERE ALSO TEST DRIVEN WITH THE DEALER (HOMER HELLER FORD) AND FOUND TO HAVE THE SAME PROBLEM AS SUBJECT LIMITED. ALL HAVE FIRESTONE WIDLERNESS AT TIRES STOCK FROM FACTORY. PROBLEM, THEREFORE IS NOT SPECIFIC TO MODEL OF EXPLORER, 4WD VERSUS 2WD, OR SIZE OF WHEEL (15" VERSUS 16").( DOT NUMBER: VNCU-1PX TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727614August 11, 2000
TIRES
I HAVE HAD A BLOW OUT ON ONE OF THE RECALLED TIRES. OBVIOUSLY THERE IS A DANGER OF ANOTHER ONE GOING, BUT I CAN'T GET ANYBODY TO TALK TO ME(FIRESTONE AND FORD). THEY SAY I HAVE TO WAIT MY TURN. I STIL HAVE THE SHREDDED TIRE. I WOULD THINK THIS WOULD MERIT SOME KIND OF PRIORITY.LUCKILY NOBODY WAS HURT, BUT WHO KNOWS NEXT TIME?( DOT NUMBER: 027477 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727624August 11, 2000
TIRES
I HAVE CONTACTED BRIDGESTONE/FIRESTONE AND THEY JUST GIVE YOU LIP SERVICE AND THEN I CONTACTED SUNRISE FORD AND THEY JUST TAKE YOUR NAME AND PHONE# AND TELL YA THEY WILL CALL YA WHEN THEY GET TIRES IN. BUT THEY DON'T KNOW WHAT KIND AND WHEN THEY WILL GET THEM , SO YOU DRIVE ON THESE INFERIORER TIRES AND STILL TAKE THE RISK OF GETTING KILL . YOU PEOPLE NEED TO SHAKE RATTLE THESE CO. ALOT FASTER THEN THEY ARE MOVING,THERE ARE OTHER TIRER COMPANYS,TO GET TIRES FROM. PLEASE E-MAIL ME.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553636August 11, 2000
TIRES
VEHICLE BEGAN TO SWERVE THEN CONSUMER HEARD A LOUD POP AFTER SHE PULLED OVER SHE SAW THAT THE REAR RIGHT FIRESTONE WILDERNESS TIRE (P25570R16SL) BLEWOUT WHILE DRIVING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727455August 10, 2000
TIRES:TREAD/BELT
LEFT REAR TIRE EXPLODED AT ABOUT 30 MPH. CAR HAD BEEN STARTED COLD AT 6:00PM AND HAD BEEN ON THE ROAD AT SPEEDS OF 30-50 MPH FOR LESS THAN 10 MINUTES PRECEEDING FAILURE. NO ROAD HAZARD WAS NOTED. SIDEWALL SPIT OPEN FROM RIM TO TREAD IN A VERY STRAIGHT LINE. FIRESTONE CLAIMED ROAD HAZARD BUT REPLACED TIRE. I NEVER SAW, FELT, OR BELIEVED THAT ANY ROAD HAZARD WAS ENCOUNTERED. THIS IS THE LARGER SIZE TIRE ON FORD EXPLORERS AND IS NOT INCLUDED IN CURRENT RECALL. *AK( DOT NUMBER: CANT FIND TIRE SIZE: 255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727483August 10, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, TIRES:TREAD/BELT
I WAS TRAVELING AT 3:00AM ON A FREEWAY I WAS TRAVELING ABOUT 70MPH WHEN THE REAR RIGHT TIRE BEGAN TO SHAKE I PULLED TO THE RIGHT BECAUSE MY CAR BEGAN TO LOSE CONTROL. I LOOKED AT THE TIRE IT WAS SHREDDED. THE TIRE WAS BARELY ATTACHED TO THE RIM. THIS WAS A BRAND NEW CAR I KNEW SOMETHING WAS WRONG I CALLED THE DEALER HE SAID TO CONTACT FIRESTONE I TOOK THE TIRE IN FOR INSPECTION HE COULD NOT FIND ANY REASON FOR THE RUPTURE SO I HAD TO PURCHASE A NEW TIRE. ON 7/22/00 I HAD ANOTHER TIRE GO FLAT SAME AREA OF THE CAR THE TIRE HAD A PUNCTURE IN IT I REPLACED IT AGAIN. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727484August 10, 2000
TIRES:TREAD/BELT
FIRESTONE RECALL OF WILDERNESS AT WITH VD ONLY DESIGNATION; BUT, MY WILDERNESS AT AT R/R SHOWS SIGNS OF SEPARATION BETWEEN BODY OF TIRE AND TREAD. MY TIRE IS UR BM 07459-3. DON'T KNOW WHAT THIS MEANS AS FAR AS WHERE IT WAS MADE BUT THE VD IS NOT THE ONLY WILDERNESS AT TIRE WITH A PROBLEM. *AK( DOT NUMBER: 27907? TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867400August 10, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: ALL FOUR TIRES ARE SHOWING EXCESSIVE WEAR. TREAD IS ALMOST GONE ON ALL FOUR TIRES. TIRES ARE FIRESTONE, WILDERSNESS, SIZE P23575R15, DOT # W2, ORIGINAL TIRE EQUIPMENT. FIRESTONE AND FORD HAS BEEN CONTACTED ABOUT THE TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867374August 10, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT, SIZE P255/70R16, ORIGINAL EQUIPMENT ON A 99 EXPLORER SPORT. LEFT REAR TIRE TREAD SEPARATED WHILE DRIVING. FIRESTONE RETAILER HAS REPLACED THE TIRE AT THEIR EXPENSES. *AK THE 16" WILDERNESS AT IS DEFECTIVE AND SHOULD BE RECALLED. THE SAME TIRES HAVE BEEN RECALLED IN SAUDI ARABIA AND VENEZUELA. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727350August 9, 2000
TIRES
MONDAY, JULY 31, 2000, I WAS DRIVING HOME FROM THE GROCERY STORE AND MY DRIVER SIDE REAR TIRE BLEW OUT, THE FRONT PASSENGER SIDE TIRE I WAS HAVING AIR CAPACITY PROBLEMS WITH FOR 2 WEEKS. FORD ROAD SIDE ASSISTANCE CAME AND CHANGED MY TIRE AND PUT MY ORIGINAL SPARE ON THE DRIVER'S SIDE. I WENT TO FIRESTONE AND THEY REPLACED THE TIRE WITH A NEW FIRESTONE WILDERNESS AT ON THE DRIVER'S SIDE REAR AND PATCHED THE FRONT PASSENGER TIRE. WITH THE PENDING FIRESTONE WILDERNESS AT TIRE RECALL ON FORD EXPLORERS, I FEEL FORTUNATE THAT I WAS NOT TRAVELLING AT AN EXCESSIVE SPEED ON CENTRAL EXPRESSWAY. I WOULD LIKE THE POTENTIAL DANGER NOTED, I HAD CALLED MY CAR DEALERSHIP WESTWAY FORD AND THEY HAD DIRECTED ME TO FIRESTONE WHO CARRIES THE WARRANTY ON THE TIRES. THEY WERE VERY HELPFUL, YET FIRESTONE REPLACED THE ORIGINAL TIRE WITH THE SAME POTENTIALLY DANGEROUS TIRE. YOUR RESPONSE WOULD BE GREATLY APPRECIATED. THANK YOU, LARA BULLOCK( DOT NUMBER: TIRE SIZE: AT )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727363August 9, 2000
TIRES
I HAVE CONTACTED FORD, THE DEALER AND CAN'T GET FIRESTONE TO RESPOND ....I OWN 3 EXPLORERS WITH THE QUESTIONABLE TIRES THAT MY CHILDREN DRIVE ,,,,,,,NO ONE WILL TELL ME IF THEY WILL REPLACE MY TIRES ,,,,,,,DO I NEED TO CONSULT A LAWYER?( DOT NUMBER: TIRE SIZE: 17 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727134August 9, 2000
TIRES
I HAD A FLAT TIRE DRIVING AT 45 MPH - AIRED TIRE UP TO FIND HOLE AND THE TIRE WAS SPLIT IN THE MIDDLE AND BUBBLED AROUND THE EDGE OF ABOUT 1/2 OF THE TIRE. I THINK FIRESTONE SHOULD DO SOMETHING ABOUT THIS. I'M NERVOUS TO DRIVE THE CAR NOW. I DON'T WANT MY FAMILY HARMED IN ANY WAY. NO AMOUNT OF MONEY WOULD REPLACE ONE OF THEM.( DOT NUMBER: TIRE SIZE: 15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727183August 9, 2000
TIRES
TIRE BLEW OUT ON INTERSTATE 95 BETWEEN PHILADELPHIA AND HOCKESSIN. MY DAUGHTER MANAGED TO PULL TO THE SHOULDER AND STOP SAFELY. THE TIRE WAS COMPLETELY DESTROYED.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727189August 9, 2000
TIRES
MY LEFT REAR TIRE SHREDDED ON THE HIGHWAY, IT APPEARS THAT IT WAS SIMILAR TO THE INCIDENTS REPORTED IN THE NEWSPAPERS( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727209August 9, 2000
TIRES
DUE TO TIRE FAILURE AND BLOW-OUT, RIM WAS ALSO DESTROYED.( DOT NUMBER: TIRE SIZE: PS35 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727287August 9, 2000
TIRES
I BARELY ESCAPED CRASHING MY CAR AS I LOST CONTROL DUE TO THE TIRE GOING FLAT AT A HIGH RATE OF SPEED. I WENT TO NEAREST TIRE DEALER AND REPLACED ALL TIRES AT A COST OF $400. I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND THEY TOLD ME TO CALL FIRESTONE. I DID AND THEY TOLD ME TO CALL BACK LATER. I AM HOPING THEY WILL HELP REIMBURSE ME FOR THE COSTS OF THE NEW TIRES. PLEASE ADVICE ME IF THERE IS ANYTHING ELSE I CAN DO TO RECOVER SOME COSTS. THANK YOU. KATHY POST( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727291August 9, 2000
TIRES
TIRE BLEW OUT AT 70 MPH. HUSBAND WAS DRIVING THANK GOD, I WOULD HAVE ROLLED THE TRUCK. I HURT MY BACK WHILE BRACING MYSELF, MY CHILDREN WERE ALSO IN THE VEHICLE. THE DEALER TOLD US TO CALL FIRESTONE, FIRESTONE INSISTED NOTHING WAS WRONG WITH OUR TIRES. HE SAID HE COULD NOT TELL WHY THE TIRE BLEW OUT. HE ALSO SAID NOTHING WAS GOING TO BE DONE ABOUT IT.( DOT NUMBER: TIRE SIZE: 15R )
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#727293August 9, 2000
TIRES
NOTICED CRACKS ALONG RIM OF TIRE WHERE TREAD APPEARS TO BE BEGINNING TO COME APPART. HAVE SHOWN TIRE TO A FIRESTONE STORE AND FORD DEALER AND BOTH AGREE THAT IT DOESN'T LOOK RIGHT. HAD DEALER PUT ON SPARE TIRE. WE NOTICED THIS AFTER HEARING ABOUT PROBLEMS WITH THESE TIRES ON THE NEWS. I BELIEVE WE NOTICED THIS EARLIER BUT DIDN'T REALIZE IT COULD BE A SERIOUS PROBLEM. THE NEAREST FIRESTONE COMPANY STORE IS OVER 60 MILES AWAY. SURE DON'T FEEL COMFORTABLE DRIVING THAT FAR TO GET THEM REPLACED. ALSO, THE DEALER TOLD US IT WAS A PROBLEM WITH THE MANUFACTURER AND GAVE US AN 800 NUMBER TO CALL FIRESTONE (WHERE YOU GOT A RECORDED MESSAGE) AND EVEN THOUGH THE DEALER NEW THERE WAS A SAFETY ISSUE WITH THIS TIRE, THEY CHARGED US $15 TO PUT THE SPARE ON. SHEESH. THANKS FOR KEEPING US ALL INFORMED OF SAFETY ISSUES.( DOT NUMBER: TIRE SIZE: P235/75 15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727294August 9, 2000
TIRES
NO SUMMARY( DOT NUMBER: TIRE SIZE: P235 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Explorer