Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#723966June 13, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINES MAKING KNOCKING NOISE(LIFTERS) HAS HAD TWO ENGINES REPLACED SINCE WE HAVE OWNED THIS VEHICLE-NOT INCLUDING THE ORIGINAL ENGINE THAT WAS JUNK,TOO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863549June 13, 2000
STEERING, AIR BAGS:FRONTAL
WHILE MAKING A C-SHAPED TURN AROUND ON BELTWAY AT APPROXIMATELY 20-25 MPH STEERING COMMENCED TO PULL TO THE RIGHT, CAUSING VEHICLE TO HIT THE CURVE, ROLLOVER, AND FLIP ON DRIVER'S SIDE. ALSO, BOTH AIR BAGS FAILED TO DEPLOY. DEALER NOTIFIED, AND TOLD CONSUMER TO REPORT IT TO MANUFACTURER. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#723705June 7, 2000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE UPPER HINGE ON THE REAR PASSENGER DOOR PRESENTS A DANGER TO A PERSON ENTERING THE FRONT DOOR. I WAS ASKED TO EXAMINE AN EXEMPLAR VEHICLE, ESPECIALLY THE REAR DOOR HINGES WHILE THE FRONT DOOR WAS OPEN. THIS IS IN RESPONSE TO A REPORTED INCIDENT IN LOUISIANA. A CHILD WAS INJURED BY THE UPPER HINGE OF THE REAR DOOR WHILE ENTERING THE DRIVER'S DOOR. THE CHILD'S MOTHER OPENED THE REAR DOOR AS THE CHILD CLIMED INTO THE VEHICLE. EVIDENTLY THE CHILD WAS USING THE EXPOSED REAR DOOR HINGE AS A GRIP. THE HINGE APPEARS TO BE THE SAME MODEL AS USED ON THE FORD RANGER PICKUP TRUCK. THE "STOP" WHICH LIMITS THE DOOR'S MOVEMENT IS A PIECE OF METAL THAT EXTENDS PAST THE PIN ON THE HINGE. THE "STOP" AND THE PORTION OF THE HINGE WHICH IS FASTENED TO THE FRAME HAVE THE SHAPE OF SCISSORS. THERE IS NO BODY PANEL TO LIMIT ACCESS TO THE REAR DOOR'S HINGE FROM THE OPENING TO THE FRONT OF THE PASSENGER COMPARTMENT. THE HINGE IF USED ON THE FRONT DOORS OF A VEHICLE IS SAFE AND EFFECTIVE. THE HINGE USED IN AN UNPROTECTED AREA PRESENTS A HAZARD. PLEASE INVESTIGATE AND TAKE APPROPRIATE ACTION. SINCERELY, DOUGLAS FLEMING P.E. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862933June 2, 2000
AIR BAGS:FRONTAL
WHILE DRIVING DOWN A MOUNTAIN IN LOW GEAR, TRAVELING 15MPH WITH THE ROAD BEING SLIPPERY, HIT AN ICE PATCH, AND VEHICLE STARTED SWERVING. WAS UNABLE TO CONTROL VEHICLE AND IT HIT AN EMBANKMENT, AND NEITHER AIRBAG DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#862968June 2, 2000
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
WHILE DRIVING POWER STEERING LEAKED FLUID WITHOUT WARNING.THIS WAS THE SECOND TIME THAT IT HAD HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862453May 24, 2000
SUSPENSION:FRONT
FRONT TIRES ARE EXPERIENCING EXCESSIVE WEAR. VEHICLE BEEN IN / OUT OF DEALER SHOP ON FOUR OCCASIONS, AND PROBLEM IS STILL OCCURRING. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862161May 19, 2000
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A HEAD-ON COLLISION WHILE DRIVING AT 40 MPH IN WHICH NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAGS DEPLOYED. CONSUMER HAS CONTACTED DEALER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#862152May 18, 2000
TIRES
PASSENGENER'S TIRES WERE NOT ADEQUATE TO BE LEFT ON. REAR TIRES BROKE FROM INSIDE DUE TO WEIGHT OF VEHICLE. DEALER WAS AWARE.*AK THE TIRE WHICH WAS USED ON THE LIGHT TRUCK WAS INADEQUATE FOR THE WEIGHT OF THE VEHICLE. BUT FORD MOTOR COMPANY WAS UNWILLING TO HELP AND THE CUSTOMER PAID FOR REPLACING IT. (P255/70R/16). *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861966May 16, 2000
STRUCTURE:BODY:DOOR
POWER LOCK WAS ACTIVATED, CONTINUALLY LOCKING DOOR DUE TO A CHILD TOY LAYING ON THE SWITCH. DEALER/MANUFACTURER NOTIFIED. PROVIDE ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861545May 8, 2000
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#861619May 8, 2000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG INDICATOR LIGHT CAME ON AS SOON AS CONSUMER TURNED ON THE AUTOMOBILE. CONSUMER HAS TAKEN AUTOMOBILE TO DEALER. AT THE END OF THE DAY, DEALER ADVISED THE CONSUMER TO PICK UP VEHICLE, BUT AIRBAG LIGHT WAS STILL ON. EFFECT OF AIRBAG SAFETY LIGHT BEING ON CAN CAUSE THE AIRBAG NOT TO DEPLOY IN AN AUTOMOBILE ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861620May 8, 2000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG SENSOR INDICATOR LIGHT WAS ON. THE CONSUMER TOOK AUTOMOBILE TO DEALER. DEALER HAD ADVISED CONSUMER TO PICKUP THE AUTOMOBILE, BUT THE AIR BAG LIGHT WAS STILL ON. EFFECT CAN MEAN THAT THE AIRBAGS WOULD NOT DEPLOY IN A CASE OF AN ACCIDENT WHICH CAN CAUSE SERIOUS INJURY OR EVEN DEATH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722010April 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
RIGHT REAR ROTOR IS COMPLETELY SCORED AND NEEDS REPLACEMENT AFTER ONLY 6MTHS AND 19000 MILES OF HIGHWAY DRIVING. MANUFATURER STATES THIS IS NORMAL WEAR. DOES THIS MEAN I HAVE TO REPLACE ROTORS EVERY 6 MONTHS OF DRIVING? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860387April 14, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER WAS TRAVELING AT 30MPH AND LOST BRAKING POWER. DEALER INSPECTED VEHICLE & FOUND A BRAKE LINE PROBLEM. DEALER DIDN'T HAVE PARTS & THEY HAVE TO COME OFF ASSEMBLY LINE TO FIX IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721456April 14, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, INTERIOR LIGHTING, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THIS IS A CHRONIC PROBLEM AFFECTING ELECTRONIC (WIPERS, TURN SIGNAL, INSTRUMENTATION). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860032April 10, 2000
STRUCTURE:BODY
THERE ARE TWO SPOTS, ONE ON THE DRIVER'S SIDE, AND THE OTHER ON BACK DOOR WHERE CONSUMER COULD SEE THROUGH IN DAY LIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858782March 17, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
WHILE SON WAS DRIVING, HE PUT VEHICLE INTO OVERDRIVE BEFORE PASSING AN INTERSECTION. WHEN HE TOOK FOOT OFF THE ACCELERATOR TO STEP ON THE BRAKES, VEHICLE ACCELERATED OUT OF CONTROL, CRASHING INTO ANOTHER VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#858280March 10, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DEPRESSING THE BRAKES IN A SUDDEN STOP. PEDAL WOULD GO TO THE FLOORBOARD, CAUSING THE CONSUMER TO DEPRESS THE GASS AND BRAKE PEDALS AT SAME TIME. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855890February 1, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN PARKED OR DRIVING AT AN SPEED VEHICLE WILL SHUT DOWN, AND LOSE ALL POWER WITHOUT WARNING. THE DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854785January 7, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
WHILE TURNING ONTO A SIDE ROAD AT NIGHT, CONSUMER ENCOUNTERED ANOTHER VEHICLE THAT WAS BLOCKING THE ROAD WITH NO LIGHTS ON. THE OTHER DRIVER WAS HELPING SOMEONE ON THE SIDE OF THE ROAD. CONSUMER TRIED TO SWERVE AND RAN INTO THE OTHER DRIVER'S LEFT SIDE OF THE CAR. CONSUMER IMMEDIATELY SMELLED A FUNNY SMELL. GOT OUT OF THE CAR, AND ABOUT MINUTE LATER NOTICED A TRICKLE OF FIRE UNDER THE HOOD. TWO MINUTES LATER, THE WHOLE CAR WAS IN FLAMES. AIR BAGS DID NOT DEPLOY AT IMPACT. *AK *ML
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0

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