Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#10344508July 21, 2010
ELECTRICAL SYSTEM
I WAS DRIVING ON A CITY STREET WHEN I BEGAN TO SMELL SOMETHING ELECTRICAL WAS BURNING. I PULLED OVER INTO A STORE PARKING LOT AND TURNED THE ENGINE OFF. I OPENED THE HOOD AND BLACK SMOKE WAS POURING OUT. I ALSO SAW A SMALL RED FLAM SO I RAN INTO A DENTIST OFFICE THAT WAS LOCATED IN THE PARKING LOT TO GET A FIRE EXTINGUISHER. WHEN I REOPENED THE HOOD THE ENTIRE ENGINE WAS ON FIRE. THE FIRE WAS UNDER THE CAR AND FLAMES WERE ABOUT 2 FEET HIGH. I USED THE FIRE EXTINGUISHER UNTIL AN OFFICER CAME AND THEN THE FIRE DEPARTMENT ARRIVED. THEY THEN RAN THERE HOSE ON THE ENGINE A TO ENSURE THE FIRE WAS OUT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10344372July 20, 2010
FUEL SYSTEM, GASOLINE
1999 FORD EXPLORER. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL REPAIRS THAT WERE DONE ON HIS VEHICLE. *TGW RECALL # 06E056000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331532May 21, 2010
STRUCTURE
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE REAR HATCH WINDOW EXPLODED UNEXPECTEDLY. THE CONTACT WAS UNDER THE IMPRESSION THAT SOMEONE HAD BROKEN THE WINDOW AND CONTACTED THE POLICE. THE POLICE ADVISED THEY WERE UNABLE TO DETERMINE WHAT CAUSED THE BREAKAGE. THE FAILURE AND CURRENT MILEAGES WERE 189,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10327354April 25, 2010
STEERING
SON WAS DRIVING TO SCHOOL. MANEUVERED TO AVOID CONTACT WITH A DEER AND HE LOST CONTROL. TIRE BURST AND FRONT END COLLAPSED. HE DIDN'T MAKE CONTACT WITH ANY OBJECT. CALLED TRIPLE A TO HAVE VEHICLE TOWED. TOW DRIVER IMMEDIATELY NOTICED AFTER PLACING VEHICLE ON HIS TRUCK THAT PART OF THE INNER OPERATIONS OF THE INTERMEDIATE STEERING CONTROL ARM ON ONE SIDE HAD CORRODED AND BROKE. HE STATED THAT THIS IS WHY OUR SON WAS NOT ABLE TO CONTROL THE VEHICLE. HE SUGGESTED FOR US TO CALL THE MAKER OF THE VEHICLE AND SEE IF THE PART IS ON RECALL AND TO TAKE PICTURES BECAUSE THIS WAS A COMPONENT OF THE VEHICLE THAT SHOULDN'T HAVE GONE BAD. THE STEERING AND BRAKES WERE COMPLETELY SEVERED WHEN THIS PART OF THE STEERING CORRODED AND SNAPPED UPON A SIMPLE MANUEVER. WE HAVE NOT HAD THE VEHICLE REPAIRED BECAUSE WE HAVE BEEN ADVISED THAT THIS IS A PRODUCT LIABILITY SITUATION BY AN ATTORNEY. OUR SON WAS NOT INJURED. AND ALL OF THE DAMAGE IS UNDERNEATH THE VEHICLE. THIS IN OUR OPINION IS A VERY SERIOUS SAFETY ISSUE. IF HE HAD BEEN GOING ANY FASTER ON THE MAIN HIGHWAY THE OUTCOME WOULD HAVE BEEN MUCH DIFFERENT BECAUSE OF THIS CORROSION OF THE INNER AREA OF THIS PART OF THE STEERING MECHANISM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322835March 30, 2010
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING AT SPEEDS OF 60 MPH IN INTENSE RAINY WEATHER CONDITIONS, THE WINDSHIELD WIPERS FAILED. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, THE INTERIOR LIGHTS, POWER LOCKS AND 4-WHEEL DRIVE SYSTEM FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE WINDSHIELD MOTOR WAS REPLACED. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320120March 16, 2010
SEATS:FRONT ASSEMBLY:RECLINER
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE VEHICLE WAS PARKED WHEN THE CONTACT OBSERVED THE RECLINER BOLT WHICH SECURED THE DRIVER SEAT BACK WAS BROKEN CAUSING THE SEAT TO COLLAPSE IN A BACKWARD POSITION. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 03V281000 (COMPONENT: SEATS: FRONT ASSEMBLY: RECLINER). THE AUTHORIZED DEALER WAS NOTIFIED AND STATED THERE WAS A PRIOR RECALL REMEDY REPAIR PERFORMED ON THE VEHICLE. THE RECALL SERVICE REPAIR FAILED TO CORRECT THE SAFETY DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE AND CURRENT MILEAGES WERE 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316644March 4, 2010
VEHICLE SPEED CONTROL
WHILE DRIVING DOWN THE HIGHWAY, THE GAS PEDAL FELL OFF THE FIREWALL . THE SPOTWELD ON THE BRACKET CAME APART, AND LEFT THE GAS PEDAL HANGING ON IT'S SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311945February 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
1999 FORD EXPLORER- REVERSE WENT OUT IN TRANSMISSION, THEN AFTER SPENDING 1500. TO GET THAT FIXED , WORKED GOOD FOR AWHILE, NOW THE O/D LIGHT FLASHES AND WON'T KICK INTO OVERDRIVE, NOW I AM TOLD I NEED A NEW TRANSMISSION. THIS VEHICLE ONLY HAS 110,000 MILES SHOULD NOT BE ON IT'S 3RD TRANSMISSION FIX.. VERY DISAPPOINTED ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310275February 14, 2010
AIR BAGS
1999 FORD EXPLORE WITH THE AIR BAG LIGHT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308672February 11, 2010
EXTERIOR LIGHTING
THERE WERE SMOKE FROM STEERING COLUMN. TO BE EXACT, FROM "HAZARDS BUTTON" ON TOP OF STEERING COLUMN BEHIND STEERING. IT HAPPENED SEVERAL TIMES BUT ONLY FEW SECONDS AND STOP. MY GARAGE MECHANIC CHANGED ASSEMBLY WITH "TURN SIGNAL WIPER SWITCH" AND I THINK FIXED IT. IT IS SCARY SINCE IT HAPPENED WHILE DRIVING HIGH SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299741January 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPPING WHILE TRYING TO ENTER ON RAMP ON BUSY HIGHWAY SOUNDS TRIVIAL HOWEVER ENDANGERING LIVES OF OCCUPANTS OF MANY VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293275November 23, 2009
LATCHES/LOCKS/LINKAGES
1999 FORD EXPLORER - THE DOORS LOCK BECOME STUCK - NEITHER OPENING WITH THE KEY MANUALLY, KEY CODE, OR REMOTE FROM THE INSIDE OR THE OUTSIDE. THE DRIVERS SIDE DOOR AND THE DOOR IN THE BACK ON THE DRIVERS SIDE JUST STOPPED WORKING THE DOOR IN THE REAR ON THE PASSENGER SIDE OPENS FROM THE OUTSIDE; THE DRIVERS SIDE DOOR DOES NOT OPEN AT ALL. IN ATTEMPT TO FREE MYSELF FROM THE CAR I BROKE THE INTERNAL DOOR HANDLE. THIS IS A COMMON COMPLAINT AND IT IS UNSAFE AND EXPENSIVE FOR THE OWNERS TO FIX. PLEASE REFERENCE THIS WEBSITE TO SEE THE NUMEROUS OTHER FORD CONSUMERS THAT ARE EFFECTED BY THIS PROBLEM JUST ON THIS ONE FORUM THERE ARE MORE FORUMS THAN THIS FOR ALMOST ALL THE FORD MODELS: HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/1998/ACCESSORIES-INTERIOR/DRIVERS_DOOR_WONT_UNLOCK.SHTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292121November 13, 2009
VEHICLE SPEED CONTROL
MY DAD GAVE ME HIS 1999 FORD EXPLORER LAST YEAR AND IT WAS RUNNING FINE UNTIL WE WERE AWAKEN BECAUSE THE TRUCK WAS ON FIRE. WE CALLED 911 AND THE POLICE AND FIRE CAME OUT AND THE FIRE WAS PUT OUT BEFORE ANYTHING BUT THE TRUCK WAS DAMAGED AND ACCORDING TO THE INSURANCE COMPANY THE TRUCK IS TOTALED. WE NEVER GOT A RECALL NOTICE AND I WANTED TO FIND OUT IF FORD IS LIABLE IN ANY WAY? *TR THANKS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10291939November 12, 2009
POWER TRAIN:DRIVELINE
FRONT END DIFFERENTIAL BEARINGS FREEZING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290772November 3, 2009
STEERING:COLUMN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE PROCEEDING FROM A COMPLETE STOP AT 10 MPH SMOKE BEGAN EMANATING FROM THE STEERING COLUMN. A WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT CONTROL PANEL FOR A VERY BRIEF PERIOD OF TIME. HE CONTINUED VEHICLE OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE CURRENT MILEAGE WAS 175,000. UPDATED 12/08/09. *LJ UPDATED 12/10/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289909October 26, 2009
TIRES, TIRES:SIDEWALL
TIRE BLOW OUT RESULTING IN CRASH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10288879October 18, 2009
ENGINE AND ENGINE COOLING:ENGINE
I WANT TO FILE A COMPLAINT WITH FORD BECAUSE I HAVE 1 1999 FORD EXPLORER XLT AND THE TIMING GUIDE IS GOING OUT AGAIN FOR THE THIRD TIME. I THINK THAT FORD SHOULD DO SOMETHING ABOUT THIS...I KNOW PEOPLE THAT NEVER HAVE TO REPLACE THEIR TIMING CHAIN GUIDES AND IM REPLACING MINE FOR THE THIRD TIME... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284533September 18, 2009
TIRES
TL* THE CONTACT OWNS A 1999 FORD EXPLORER WITH WILDERNESS TIRES, SIZE P255/70/R16. HE STATED THAT WHILE DRIVING 70 MPH THE DRIVER SIDE REAR TIRE BLEW OUT. AS A CONSEQUENCE THE VEHICLE ROLLED OVER AND WAS COMPLETELY DESTROYED. HE WAS TAKEN TO THE HOSPITAL AND SUSTAINED SEVERE INJURIES. THE TIRE THAT FAILED WAS THE SPARE TIRE INSTALLED BY THE DEALER. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 105,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10281718August 25, 2009
SEATS, SEATS:FRONT ASSEMBLY:RECLINER
THIS BOLT WAS REPLACED ON MY VEHICLE IN JAN 2004 AS PART OF THE RECALL. THE NEW BOLT THAT WAS INSTALLED FRACTURED CREATING A VERY SERIOUS CRASH RISK. FORD SAYS THEY WILL ONLY REPLACE ONCE. AUTO RECALL DATE: AUG 05, 2003 VEHICLE COMPONENT: SEATS:FRONT ASSEMBLY:RECLINER ESTIMATED VEHICLES AFFECTED: 1552880 MODEL AFFECTED 1999 FORD EXPLORER 1999 FORD EXPLORER DEFECT SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION. DEFECT CONSEQUENCE: THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673. ESTIMATED VEHICLES AFFECTED: 1552880 NOTES: FORD MOTOR COMPANY 03S04. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281207August 20, 2009
STEERING:COLUMN
SMOKE COMING FROM STEERING COLUMN WHILE DRIVING ON FREEWAY,ALSO WHEN SIGNAL IS ACTIVATED . THIS IS THE FOURTH TIME. HAVE NOT SEEN ANY RECALLS OF THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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