Ford Explorer Complaints (1992)

633 consumer complaints on file.

#754337November 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM VERY UNSATISFIED WITH THIS VEHICLE, PLEASE HELP. NO SAFETY DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898348October 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING OR STOPPING AT A LIGHT VEHICLE WILL STALL OUT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785717October 6, 2001
TIRES:TREAD/BELT
THE CONSUMERS FIRESTONE TIRES WERE RECALLED, THE CONSUMER CONTACTED TIRE DEALER TO MAKE AN APPOINTMENT FOR REPLACEMENT BUT WAS GIVEN A DATE 2 MONTHS AWAY, THE CONSUMER INQUIRED WHAT TO DO IN THE MEANTIME AND WAS TOLD HE COULD PURCHASE NEW OR USED TIRES AND BE REIMBURSED, ON THE REPLACEMENT DATE THE CONSUMER PRESENT THE RECIEPT FOR THE REPLACEMENT TIRES BUT WAS DENIED REIMBURSEMENT.(FIRESTONE TIRES) NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563534October 2, 2001
TIRES:TREAD/BELT
THE FRONT TWO TIRE TREADS STARTED TO COME APART AND THE TREADS AND FIBERS COULD BE SEEN BENEATH, ALL FOUR TIRE WERE REPLACED, THE CONSUMER REQUESTED REIMBURSEMENT BUT REIMBURSEMENT WAS DENIED BECAUSE THE REPLACEMENT TIRES WERE PURCHASED PRIOR TO JAN 1,2000 (FIRESTONE ATX). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752327September 18, 2001
EQUIPMENT:MECHANICAL:CARRIER/RACK
THE CABLE BROKE AND THEN THE SPARE TIRE WAS RUN OVER BY A TRUCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895306August 28, 2001
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF BLEW OFF WHILE DRIVING IN JUNE OF 2000, REPLACED BY CONSUMER. THIS HAPPENED AGAIN ON 27 AUG 2000, SPEED UNKNOWN. NO INJURIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894716August 20, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
BRAKE STUDS THAT ATTACHED MASTER CYLINDER TO POWER BRAKE VACUUM BOOSTER ASSEMBLY BROKE. BRAKE PEDAL WENT DOWN TO FLOOR,AND DIDNOT STOP VEHICLE. HAD TO USE EMERGENCY BRAKES TO STOP VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749347July 27, 2001
SEATS:FRONT ASSEMBLY:RECLINER
DRIVERS SEATBACK BOLT FAILED, AND THE DRIVERS SEATBACK LOST VERTICAL SUPPORT PIVOTING TO THE REAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9003221July 20, 2001
WHEELS:HUBCAP/COVER
SIDE HUB HAD TO BE REPLACED, THE OTHER SIDE IS DEFECTIVE ALSO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748561July 16, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
PLASTIC FAN BLADE ASSEMBLY FOUND TO HAVE MAJOR CRACKS DURING OTHER ROUTINE MAINTENANCE. REPLACED AS A PRECAUTION TO CATASTROPHIC FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748427July 13, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#747225June 21, 2001
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING ON EXPRESSWAY AT 60MPH THE DRIVER'S SIDE SEAT BACK BROKE AND FELL BACK INTO THE REAR SEAT PASSENGER. THE DEALER CLAIMS THEY CANNOT OBTAIN NEW PART TO REPLACE SEAT FROM FORD MOTOR COMPANY BECAUSE PART IS DISCONTINUED. THEY WOULD NOT SUGGEST ALTERNATIVE REPAIR. CONTACTED FORD MOTOR COMPANY AND THEY COULD ONLY SUGGEST THREE PHONE NUMBERSOF COMPANIES THAT DEAL IN DISCONTINUED PARTS. NONE OF THOSE PLACES HAVE THE PART EITHER. APPARENTLY FORD ISN'T INTERESTED IN REPAIRING OR PROVIDING A PART TO FIX THIS VEHICLE. THIS VEHICLE ALSO HAS THE FAILING FIRESTONE WILDERNESS AT TIRES...CAN'T FIND A DEALER WHO HAS REPLACEMENT TIRES YET EITHER. I HAVE HEARD OF SEVERAL OTHER PEOPLE WHO HAVE HAD PROBLEMS WITH SEATS BREAKING IN EXPLORERS...IN FACT I THINK FORD HAS ISSUED A TECHNICAL SERVICE BULLETIN COVERING REPAIRS OF THIS NATURE. THEY ARE AWARE THAT THESE SEAT BACKS DO NOT HOLD UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890538June 18, 2001
EQUIPMENT:MECHANICAL:CARRIER/RACK
WHILE CONSUMER WAS UNDER VEHICLE HE NOTICED THAT SPARE TIRE WAS MISSING. SPARE TIRE ASSEMBLY CABLE HAD SNAPPED, ALLOWING TIRE AND OTHER COMPONENTS TO DISCONNECT FROM VEHICLE. *AK CONSUMER STATES THE TIME, PLACE, OR SPEED OF CABLE FAILURE IS UNKNOWN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746718June 12, 2001
TIRES:TREAD/BELT
THE THREAD SEPARATED FROM THE TIRE. FIRESTONE AND FORD BOTH REFUSE TO TAKE RESPONSIBILITY. THE RECALL OF THESE TIRES SHOULD HAVE BEEN MORE COMPREHENSIVE. I HAD TO HAVE THE TIRES REPLACED APPROX. 2 WEEKS PRIOR TO THE RECALL. THE RECALL DATES WERE ARBITRARY AND THE PROBLEM IS OBVIOUSLY GREATER THAT BOTH FIRESTONE AND FORD ARE ADMITTING.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890116June 11, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMERS CHILD GOT HOLD OF KEY AND TURNED IT HALF WAY TO THE ON POSITION, PUT VEHICLE IN GEAR ROLLED DOWN THE HILL AND HIT A TREE. CHILD WAS TAKEN TO HOSPITAL FOR TRAUMA. CONSUMER WAS NOT AWARE THAT VEHICLE DIDN'T HAVE A SAFETY DEVICE. CONSUMER WAS CURRENTLY CHECKING THINGS WITH THE MANUFACTURER. PLEASE ADD THE VIN# TO COMPLAINT FORM.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#890034June 8, 2001
SUSPENSION:FRONT, SUSPENSION
DURING HARD BRAKING IN VEHICLE CHASSIS FEELS LIKE IT IS STOPPING, BUT CAB OF VEHICLE FEELS LIKE IT CONTINUES TO MOVE FORWARD EXCESSIVELY. DEALERSHIP HAS EXAMINED VEHICLE AND REPLACED "RADIUS CONTROL ARM BUSHING" BECAUSE THIS COMPONENT WAS DETERMINED TO BE BAD. HOWEVER, PROBLEM HAS NOT BEEN CORRECTED. *AK CONSUMER STATES WHILE BRAKING, VEHICLE DOES NOT RESPOND VERY WELL, IN REVERSE AND WHILE TURNING, VEHICLE WILL THUMP AND POP UNDER PASSENGER SIDE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561373May 30, 2001
TIRES:TREAD/BELT
THE TREAD OF THE FIRESTONE TIRE BEGAN TO SEPARATE FROM THE TIRE PRIOR TO RECALL, THE CONSUMER REPLACED ALL FOUR TIRES, AFTER THE RECALL WAS INITIATED THE CONSUMER RETURNED THE SPARE FOR REIMBURSEMENT AND REQUESTED REIMBURSEMENT FOR THE OTHER FOUR TIRES BUT WAS ONLY REIMBURSED FOR THE SPARE BECAUSE THE OTHER TIRES WERE NOT PURCHASED AT A FIRESTONE DEALER (FIRESTONE ATX P235/75R15). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745964May 27, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:IGNITION:SWITCH
I AM CONCERNED ABOUT THE NUMBER OF ELECTRICAL PROBLEMS I HAVE HAD SINCE I PURCHASED MY EXPLORER. SINCE NOVEMBER OF 1992, I HAVE HAD 3 BATTERIES SHORT OUT. I HAVE HAD TO REPLACE THE BATTERY CABLE HARNESS (IF WAS FRIED). I HAVE HAD TO REPLACE THE IGNITION SWITCH. I HAVE ALSO HAD TO REPLACE THE A/C, HEATER BLOWER SWITCH ALONG WITH A FUSE BOX THAT TIES INTO THIS SYSTEM. WHEN THE TRUCK IS RUNNING ALL OF THE LIGHTS FLICKER AND NOTICE THE ALTENATOR GAUGE FLUXUATING. WHEN REVIEWING THIS SITE, I NOTICED THE NUMBER OF ELECTRICAL PROBLEMS WITH THE EXPLORER, ALONG WITH THE NUMBER OF FIRES. I AM BEGINNING TO WONDER IF I SHOULD BE CONCERNED. PLEASE LOOK INTO THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888865May 22, 2001
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
WHEN CLUTCH PEDAL WAS DEPRESSED CLUTCH DIDN'T ENGAGE. DEALERSHIP WILL BE MADE AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561085May 7, 2001
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:REAR:SHOCK ABSORBER
THE FAULTY ENGINE MOUNT AND REAR AXLE SHOCK ABSORBER CAUSE EXTREME VIBRATION IN THE ENTIRE VEHICLE WHILE DRIVING, THE ENGINE IS NOT HARMONICALLY BALANCED AND SETS UP A VIBRATION THAT EXTENDS TO THE FRAME AND THE REAR SHOCK ABSORBERS. *YH . CONSUMER STATES THAT THIS PROBLEM IS A MANUFACTURER DEFECT, BUT MANUFACTURER IS N OT WILLING TO TAKE ANY RESPONSIBILITY, CONSUMER WAS ADVISED BECAUSE OF THE AGE AND THE MILEAGE IT WOULD BE THE CONSUMER'S RESPONSIBILITY,*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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