Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#867502August 11, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
INTERMITTENTLY WINDSHIELD WIPERS AUTOMATICALLY COME ON. PLEASE PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727496August 10, 2000
TIRES:TREAD/BELT
TIRE BLEW OUT WHILE DRIVING NORMALLY DOWN THE HIGHWAY. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727175August 9, 2000
TIRES
I WAS TRAVELING AT APPROXIMATELY 45MPH WHEN I HEARD A LOUND NOISE AND REALIZED THAT I HAD EXPERIENCED A BLOWOUT ON MY RIGHT REAR TIRE. I CHANGED THE TIRE AND PROMPLY NOTIFIED MY FORD DEALER WHERE I HAD PURCHASED THE VEHICLE. FORD NEVER NOTIFIED ME AT ANY TIME THAT THE TIRES WERE UNDER POSSIBLE INVESTIGATION FOR DEFECTS. I BELIEVE THAT I EXPERIENCED DEFECTIVE TIRES MADE BY FIRESTONE THAT WERE ONLY SEVEN MONTHS OLD AND HAD LESS THAN 13K MILES ON THEM.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727358August 9, 2000
TIRES
IT WAS RAINING BUT I WAS DRIVING SLOWLY ON RIGHT SIDE. SUDDENLY, I REALIZED THAT THE EXPLORES HYDROPLANE AND HIT THE LEFT HAND SIDE GUARD RAIL. THEN THE AIR BAG WENT OFF AND I HEARD A BIG NOISE. THE CAR HIT THE FRONT LEFT FIRST AND THE BANK. AFTER THAT IT CROOSED OVER TO ONCOMING TRAFFIC AND SLIDED ALL THE WAY TO FAR SIDE GUIDE RAIL. IT SLIDED FOR ANOTHER 5 METERS BEFORE COMING TO REST FINALLY. I NOTICED THAT TIRES WERE OFF THE RIM AND TEAR APART.( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#867304August 9, 2000
SUSPENSION:FRONT, TIRES
WHILE DRIVING, VEHICLE EXPERIENCES VIBRATION, CAUSING THE SEATS IN THE PASSENGER COMPARTMENT TO SHAKE, TIRES ARE FIRESTONE WILDERNESS AT P255/70R15, DEALER HAS BALANCED TIRES TWICE, HOWEVER VEHICLE STILL VIBRATES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553596August 8, 2000
TIRES
VEHICLE WAS PURCHASED WITH NO KNOWLEDGE OF THE TIRE RECALL AND FAILURES (FIRESTONE WILDERNESS AT), OWNER IS REQUESTING THAT THE TIRES BE REPLACED WITH OTHER MAKE TIRES AND IS NOT SATISFIED WITH THE RECALL PROCEDURE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727003August 8, 2000
TIRES
TIRE BLEW OUT ON 6-MONTH OLD VEHICLE--HIGHWAY DRIVING, NEARLY CAUSED COLLISION AND RUINED TIRE. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727066August 8, 2000
TIRES:TREAD/BELT
HOW MANY MUST DIE BEFORE NHTSA STEPS UP TO THIS DISASTER? THIS IS UNEXCUSABLE! NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727097August 8, 2000
TIRES:TREAD/BELT
AS I HAVE A VEHICLE EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES I AM CONCERNED THAT I MIGHT ENCOUNTER A PROBLEM INT HE FUTURE. I UNDERSTAND THAT FIRESTONE IS PLANNING ON ANNOUNCING A "LIMITED" RECALL TO OWNERS OF THE TIRES LOCATED IN SOUTHERN AREAS. MY PRESENT DRIVING HABITS ARE MAINLY TRAVELLING ON THE HIGHWAY AT SPEEDS BETWEEN 55 - 65 MPH FOR EXTENDED PERIODS OF TIME. THIS ALONG WITH WHAT I CONSIDER A LOWER TIRE PRESSURE STATED BY THE MANUFACTURER OF 26 LBS, I BELEIVE THIS CAN CAUSE THE TIRES TO HAVE MORE STRESS ON THE SIDEWALLS WHILE TRAVELLING AND WITH HIGHWAY SPEEDS COULD POSSIBLY CAUSE THE HEATING& BULDGING OF THE TIRES CAUSING MORE STRESS ON THE SIDEWALLS. PRESENTLY MY VEHICLE HAS ONLY 7750 MILES ON THE ODEMETER, I HOPE THE NHTSA PERSUES FIRESTONE IN THE RECALLING OF ALL WILDERNESS AT TIRES IN ALL REGIONS OF THE COUNTRY NOT JUST THE "SOUTHERN" PARTS. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867170August 8, 2000
TIRES:TREAD/BELT
PE02000; TIRE TREAD SEPARATION: WHILE DRIVING 25/35 MPH, REAR TIRE ON THE DRIVER'S SIDE BLEW UP AFTERING BEING HIT BY ANOTHER VEHICLE. DRIVER LOST CONTROL OF VEHICLE, RESULTING IN A CRASH. DRIVER WAS THE ONLY PASSENGER IN THE EXPLORER, AND SUSTAINED MINOR AND MAJOR INJURIES. TIRE WAS A FIRESTONE, WILDERNESS, ORIGINAL EQUIPMENT. VEHICLE WAS TOTALLED. FIRESTONE/ FORD HAS NOT BEEN CONTACTED ABOUT THE PROBLEM. PLEASE LIST TIRE SIZE/DOT # AND ANY OTHER INFORMATION PERTAINING TO CRASH. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#867184August 8, 2000
WHEELS
A WHEEL CAME OFF VEHICLE WHEN BACKING OUT OF DRIVEWAY. DEALER TESTED THE TIRES & WHEELS AND FOUND NO FAULT. CONSUMER WASN'T SATISFIED WITH THE ANSWER. THEY REMOUNTED THE TIRE BACK ON VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867231August 8, 2000
TIRES
PE00020; FRONT LEFT DRIVER'S SIDE TIRE HAS AIR COMING FROM THAT TIRE. TIRES WERE FIRESTONE #ATX P235/75R15/105S. CONSUMER PUT AIR IN THE TIRE, AND THREE DAYS LATER THE TIRE WAS FLAT AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867049August 7, 2000
TIRES
CONSUMER HAD BEEN PUTTING AIR INTO REAR LEFT TIRE MANY TIMES EVEN THOUGH THERE ISN'T A TREAD SEPARATION, BUT IS SOMETHING THAT CONCERNED THE TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867054August 7, 2000
TIRES:TREAD/BELT
PE02000; TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 30 MPH, TIRE ON PASSENGER'S FRONT SIDE WENT FLAT FOR NO REASON. TIRE WAS TAKEN TO BEREKLEY TIRE DEALERSHIP. THIS WAS A FIRESTONE, WILDERNESS TIRE, ORIGINAL EQUIPMENT. PLEASE LIST VIN #, TIRE SIZE/DOT # AND DATE OF INCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726807August 6, 2000
TIRES
ON SATURDAY AFTERNOON, 8/5/00, MY WIFE NANCY AND I WERE IN OUR EXPLORER WHEN ONE OF THE TIRES FAILED. WE WERE NORTHBOUND ON M-51 HEADING INTO NILES, MICHIGAN. WE WERE TRAVELING ABOUT 35 MPH. SUDDENLY, WE FELT A VERY NOTICEABLE SHUDDER. I WAS ABLE TO KEEP THE CAR UNDER CONTROL AND PULL OVER. NO ONE WAS HURT. THE TIRE WAS SEPARATED FROM THE RIM. I CALLED FORD ROADSIDE ASSISTANCE. THE EXPLORER WAS TOWED TO CAMPBELL FORD IN NILES. TOMORROW (MON. 8/7/00) I HOPE TO LEARN WHAT POSITION FORD MOTOR CO. IS TAKING ON THIS. I DO NOT INTEND TO DRIVE THE CAR WITH THE FIRESTONE TIRES ON IT. I AM ASKING FORD TO REPLACE ALL 5 TIRES (INCLUDING THE SPARE) WITH GOODYEAR TIRES, AT NO COST TO ME. BEFORE NEWS REPORTS SURFACED ABOUT THE FIRESTONE TIRES, I HAD DRIVEN TO PITTSBURGH AND BROUGHT BACK A CARLOAD OF TEENAGERS. I ALSO DROVE TO INDIANAPOLIS AND BACK WITH A FRIEND. AS IT TURNS OUT, EITHER OF THOSE TRIPS COULD HAVE RESULTED IN TRAGEDY. I HOPE YOUR OFFICE CAN IMPRESS UPON FORD AND FIRESTONE THAT THIS IS A SERIOUS PROBLEM. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726703August 5, 2000
TIRES:TREAD/BELT
ON JUNE 12,2000 I WAS TRAVELING HOME FROM DALLAS TO PEARLAND. THE WEATHER WAS CLEAR NO RAIN, CEMENT ROAD IN GOOD CONDITION. MY RIGHT FRONT TIRE THREAD SEPARATED FROM THE RIM WITH NO WARNING. BOTH SIDEWALLS WERE STILL INTACT ON RIM. THE DEALERSHIP STATED THE TIRES AND RIM WHERE NOT COVERED UNDER WARRANTY. THE FIRESTONE DEALERSHIP WAS RELUCTANT TO REPLACE THE TIRE WITH NO COST. EVENTUALLY THE MANAGER COULD NOT FIND ANY REASON TO CAUSE THE TIRE TO SEPARATE AND REPLACED IT STILL CHARGING ME FOR BALANCE AND VALVE STEM. HE REFUSED TO SAY IT WAS A DEFECTIVE TIRE BUT LISTED UNKNOWN REASON FOR FAILURE. IT IS ONLY BECAUSE OF PREVIOUS EXTENSIVE DRIVING CLASSES (POLICE OFFICER TRAINING) IS WHY I DID NOT HAVE A WRECK AND WAS ABLE TO CONTROL MY VEHICLE. ON THE NEWS IS A LOT OF REPORTS OF FAILURES OF THESE SAME TIRES. BOTH FORD AND FIRESTONE REFUSE TO EXCHANGE MY TIRES FOR SAFE TIRES AND I CANNOT AFFORD TO CHANGE OUT NEW TIRES ON A NEW VEHICLE. I CAN GO INTO BETTER DETAIL ABOUT THIS INCIDENT IF YOU WISH TO CONTACT ME. DO I HAVE A LEGAL COURSE OF ACTION AT THIS TIME? *AK( DOT NUMBER: TIRE SIZE: 23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726707August 5, 2000
TIRES:TREAD/BELT
LEFT REAR BLOWOUT AT 75MPH. 10:30AM 1M NORTH CASA GRANDE, AZ RT. I10 OVERTURN 1 1/2 TIMES. FORD EXPLORER XLT 2000 NEW AT 416 MILES. TOTALED. ESCAPED THRU REAR GATE. STATE FARM INSURANCE. *AK( DOT NUMBER: TIRE SIZE: P235/75 R1 )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#726738August 5, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
1ST GEAR WILL NOT ENGAGE UNLESS GOING UNDER 20MPH. FORD MECHANIC SAYS THIS ENGINE IS DESIGNED THIS WAY. SO, WHEN IN 4X4, 1ST GEAR WILL NOT WORK NOR CAN ONE GET MORE BRAKING POWER WITH 1ST UNLESS GOING UNDER 20MPH . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726616August 4, 2000
TIRES:SIDEWALL
DORING A ROUTINE INSPECTION OF THE VEHICLE BY MY MECHANIC DURING THE FIRST OIL CHANGE (3000 MI.), HE NOTED TWO (2) LARGE BUMPS ON THE SIDEWALL OF THE REAR-RIGHT TIRE, SEEMINGLY INDICATING THAT THE SIDEWALL HAD SEPARATED FROM THE TIRE AT THOSE LOCATIONS. AFTER SHOWING THE BUMPS TO A SHOP EMPLOYEE NAMED JERRY AT TYSON'S FORD, HE SUGGESTED I TAKE THE VEHICLE TO A FIRESTONE DEALER TO HAVE THE TIRE REPLACED. I DID PRECISELY THAT TAKING IT TO THE FIRESTONE TIRE & SERVICE CENTER BY SPRINGFIELD MALL. THERE THE TIRE WAS REPLACED FREE OF CHARGE, BUT I HAD TO PAY THE COST OF LABOR. AFTER MENTIONING THIS TO A FRIEND, I THEN BECAME AWARE OF WHAT SEEMS TO BE A VERY SERIOUS PROBLEM WITH THIS TIRE BRAND/MODEL. I WILL BE HAPPY TO PROVIDE ANY ADDITIONAL INFORMATION THAT I CAN IF CONTACTED. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726626August 4, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
WHILE ENGAGING THE TURN SIGNAL AND MAKING A TURN, THE WINDSHIELD WIPERS WILL ENGAGE. THE DEALER HAS BEEN CONTACTED AND I WAS TOLD THIS WAS PART OF A RECALL FOR 1999 MODELS, BUT HE HADN'T HEARD ABOUT THIS ON THE 2000 MODELS. SAID IT IS RESULT OF FAILED "MULTI-FUNCTION SWITCH".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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