Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#871266September 22, 2000
ELECTRICAL SYSTEM:IGNITION, UNKNOWN OR OTHER
WHILE DRIVING EXPLORE ENGINE CHECK LIGHTS COME ON, AND THE EXPLORER JUST STOPPED.. AFTER A FEW SECONDS, THE EXPLORER WILL START AGAIN. THIS HAS BEEN HAPPENED EVERY SINGLE WEEK FOR ABOUT A MONTH. THE DEALERSHIP WAS NOT ABLE TO CORRECT THIS EXPLORER WILL TO BE TOWED TO THE DEALERSHIP. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871206September 21, 2000
TIRES:TREAD/BELT
CONSUMER WAS DRIVING ABOUT 65-70 MPH AND BACK RIGHT TIRE BLEWOUT. AFTER EXAMINING THE TIRE, FOUND THAT THE TREAD WAS PEELING OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554860September 20, 2000
TIRES
ONE OF THE ORIGINAL FIRESTONE TIRES ON THE VEHICLE EXPERIENCED A BLOWOUT WHILE DRIVING, VEHICLE SWERVED OFF THE ROAD ALMOST HITTING A TREE, TIRE WAS NOT INCLUDED IN THE RECALL (00T-005). *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554949September 20, 2000
TIRES
VEHICLE CAME EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES, CONSUMER REPLACED ALL FOUR TIRES PRIOR TO RECIEVING NOTICE, UPON RECIEVING CONSUMER CHECKED SERIAL # AND DISCOVERED THAT HIS TIRE WERE NOT INCLUDED IN RECALL 00T-005, CONSUMER REQUEST REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554953September 20, 2000
STEERING, SUSPENSION
WHEN DRIVING AT HIGHWAY SPEEDS, VEHICLE SWAYS AND PULLS TO THE RIGHT, VEHICLE ALSO VIBRATES OR LOSES IT'S INTEGRITY CAUSING THE MIRRORS TO VIBRATE, POSSIBLE STEERING OR SUSPENSION RELATED PROBLEMS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555055September 20, 2000
TIRES
5 FIRESTONE WILDERNESS AT TIRES P235 75 R15 WERE REPLACED DUE TO MECHANIC INSPECTING THAT ALL TIRES WERE BAD, CONSUMER WANTS REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732021September 20, 2000
TIRES
I OWN A NEW FORD EXPLORER WITH THE "BRAND DESCRIPTION" OF THE CURRENTLY RECALLED FIRESTONE TIRE, ALTHOUGH IT DID NOT HAVE THE CODE ON THE INSIDE OF THE TIRE STATING THAT IT CAME SPECIFICALLY FROM THE DISTRIBUTION LOCATION CURRENTLY IN QUESTION. TWO WEEKS AGO MY RIGHT REAR TIRE CAME COMPLETELY APART. AFTER MUCH MISINFORMATION FROM FORD AND FIRESTONE, CHANNEL 4 NEWS TOOK THE STORY AND HELPED GET FORD TO PAY ATTENTION TO MY CASE. THEY AGREED TO PICK UP THE CAR AND REPLACE ALL FOUR TIRES FOR ME. THE DAY AFTER THE STORY AIRED ON TV FORD (DON MCLEAN SPECIFICALLY) CALLED AND SAID THAT THEY HAD CHANGED THEIR MINDS AND WERE NO LONGER GOING TO REPLACE MY TIRES BECAUSE THEY DID NOT COME FROM THAT SPECIFIC LOCATION. STILL THE TIRE SEPERATED FROM MY CAR AND ESSENTIALLY MAKING US AWARE THAT THE PROBLEM DOES NOT EXIST SOLELY WITH THE ILLINOIS PLANT. I AM A SINGLE MOTHER OF TWO LITTLE GIRLS AND FORD AND FIRESTONE HAVE GONE BACK ON THEIR WORD LEAVING ONCE AGAIN TO DRIVE A CAR WITH DEFECTIVE TIRES. I WOULD APPRECIATE YOUR ASSISTANCE AND SINCERELY HOPE THAT YOU WILL TAKE THIS SERIOUSLY. PEOPLE WITH THAT BRAND TIRE, WITH THE "CODE" OR NOT, SHOULD NOT DRIVE THEIR CAR. SINCERELY, TAMMY HALADWALA. *AK( DOT NUMBER: TIRE SIZE: P23575R15S )
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#731853September 19, 2000
TIRES
ALL THREE TIRES, AT 26 PSI, DISMOUNTED IN A SIDE COLLISION, CAUSING THE CAR TO ALMOST TIP OVER. SINCE THEN I HAVE RECEIVED A CARD FROM FORD SAYIMG I SHOULD KEEP THE TIRES AT 30 PSI, COLD PRESSURE. I COMTACTED FORD TO ASK WHICH WAS THE CORRECT COLD TIRE PRESSURE AND GOT AN ANSWER SAYING THAT A "RANGE" OF 26 TO 30 PSI IS CORRECT. MY PROBLEM IS THAT I WOULD LIKE THE DOOR SAFTETY PLACARD TO INDICATE A CORRECT PRESSURE. 26 POUNDS - OR 30 POUNDS - OR A "RANGE" OF 26 TO 30 PSI. I AM COMMUNICATING WITH FMC BY E-MAIL. SO FAR, THEY DO NOT SEEM TO BE WILLING TO SUPPLY ME WAITH A CORRECT PLACARD. THESE TIRES ARE NOT PART OF THE RECALL. FORD HAS NOT ADMITTED THAT THE INSTANTANEOUS DISMNOUNTING FROM THE RIM OF THESE TIRES IS IN ANY WAY RELATED TO THE TIRE PRESSURE PLACARD ON THE DRIVER'S DOOR. I THINK THAT THERE IS A HUGE DIFERENCE BETWEEN A COLD 26 PSI AND A COLD 30 PSI INFLATION. I TOLD FORD THAT I WOULD BE WRITING YOU.( DOT NUMBER: ? TIRE SIZE: P23575R15 )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#554717September 18, 2000
TIRES:TREAD/BELT
FIRESTONE TIRE EXPERIENCED TREAD SEPARATION, CONSUMER REQUESTS REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554765September 18, 2000
TIRES
FIRESTONE TIRES FAILED PRIOR TO RECALL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554763September 18, 2000
TIRES
FIRESTONE TIRES WERE REPLACED UNDER RECALL, CONSUMER PAID FOR THE COST OF BALANCING THE TIRES BECAUSE THE DEALER SHE WENT TO FIRST HAD TO GIVE HER A RAINCHECK SINCE THEY DIDN'T HAVE ANY TIRES IN STOCK, CONSUMER WANTS REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731692September 17, 2000
TIRES
SERIOUSLY CRACKING SIDE WALLS( DOT NUMBER: VD TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731618September 16, 2000
TIRES
FIRESTONES TIRES HAVE BEEN RECALLED BUT FIRESTONES IN ELMWOOD PARK NJ REFUSES TO CHANGE THEM. I'M A CONCERNED SINGLE MOTHER WHO DOESN'T WANT TO PUT MY KIDS OR MYSELF IN DANGER. M( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870643September 15, 2000
WHEELS:RIM
RIMS HAVE BENT OUT OF ROUND. DEALER WILL REPLACE THE TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870616September 15, 2000
TIRES:TREAD/BELT
PE00020, ORIGINAL EQUIPMENT ON 2000, EXPLORER, TIRE SIZE 235/75R15, DOT 8XHL1RY489. SPARE TIRE ON A NEW VEHICLE STILL IN STOCK. HAD A BUBBLE IN THE TREAD WHICH CAUSED TIRE TO BE VERY MUSHY AND SOFT. *AK THE TREAD FOR SPARE TIRE SEPARATED BEFORE THE TIRE WAS USED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554658September 14, 2000
TIRES, SUSPENSION
CONSUMER LOST CONTROL OF VEHICLE AND WAS ROLLED 3 TIMES POSSIBLY BECAUSE OF THE FIRESTONE WILDERNESS AT TIRES(P235 75 R15), AT THE TIME OF THE ACCIDENT, CONSUMER WAS NOT AWARE OF FIRESTONE RECALL AND NOW FEELS THE ACCIDENT OCCURRED BECAUSE OF THE TIRES, CONSUMER WAS INJURED AND IS REQUESTING REIMBURSEMENT, POSSIBLY RELATED TO THE SUSPENSION OF THE VEHICLE. *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#554659September 14, 2000
WHEELS:RIM
RIMS ARE NOT SYMETERICALLY ROUND. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731343September 13, 2000
TIRES
WHILE FIRESTONE AND EVEN YOUR INVESTIGATION DOES NOT MENTION THE "W2" FIRESTONE WILDERNESS AT TIRES, THREE OF THE FOUR TIRES ON OUR EXPLORER BEGAN TO CRACK RADIALLY ON THE SIDEWALL OF THE TIRE AT THE BASE OF THE TREAD! THE FIRESTONE DEALER HERE LOOKED AT THEM AND SAID THEY COULD DO NOTHING. THE CRACKS RANGE FROM APPROX 1/8" TO 3/4"LONG AND ARE WORRYSOME TO SAY THE LEAST. WE REPLACED THE TIRES ON OUR OWN AS WE COULD NO LONGER DRIVE THE CAR WITH ANY SENSE OF CONFIDENCE. THIS IS THE FOURTH EXPLORER WE'VE HAD AND HAVE BEEN QUITE SATISFIED THEM AS A WHOLE. WE HAVE RETAINED THE TIRES SHOULD ANYONE WISH TO INSPECT THEM. THE CRACKS ARE VERY OBVIOUS. THANKS MARK SANDERSON. *AK( DOT NUMBER: W2 TIRE SIZE: 235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731353September 13, 2000
TIRES
I HAVE HAD 2 FLAT TIRES SINCE I BOUGHT THE CAR IN OCTOBER. BOTH TIMES I HAVE HAD TO PAY TO HAVE THE TIRES FIXED. THERE WERE ABSOLUTELY NO OBJECTS OR NAILS.. ETC IN THE TIRE. HOW MANY MORE FLAT TIRES TO I HAVE TO HAVE BEFORE THEY GET REPLACED?*AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731360September 13, 2000
SUSPENSION:FRONT
VEHICLE HYDROPLANES CONSTANTLY IN THE RAIN MAKING STEERING NEAR TO IMPOSSIBLE. VEHICLE WAS INSPECTED BY FORD DEALERSHIP AND NO MECHANICAL DEFECTS WERE FOUND. TIRES WERE INSPECTED BY FORD AND FIRESTONE AND BOTH REPORTED NO DEFECTS IN TIRES. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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