Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#873771October 25, 2000
TIRES
PE00-020; P23575R15, DOT #8XHLIPY329, ORIGINAL EQUIPMENT ON 2000, FORD, EXPLORER WITH 29,000 MILES. ON BOTH REAR TIRES THERE IS VISIBLE EVIDENCE OF CRACKS DEVELOPING AROUND THE EDGES OF THE TREAD ,CONSUMER CAN ACTUALLY SEE CORD . *AK FIVE TIRES WERE REPLACED AT OWNER'S EXPENSE DUE TO DISCOVERY OF VISIBLE CRACKS AND TREAD SEPARATION ON BOTH REAR TIRES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734990October 24, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
1ST FAILURE: TRANSMISSION WOULD NOT DOWNSHIFT. ENGINE CHECK ENGINE & O/D LIGHTS ON. DEALER REPLACED ALL ELECTRONIC TRANS COMPONENTS + VALVE ASSEMBLY. 2ND FAILURE: 2 MONTHS LATER TRANSMISSION SLIPPING, WOULD NOT ENGAGE ANY GEAR. FLUID LEAKING APPARENTLY FROM COOLING LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873629October 23, 2000
TIRES:TREAD/BELT
ORIGINAL TIRES ON A 2000, FORD, EXPLORER SPORT, P23575R15, HD. DRIVER'S REAR TIRE, WHILE TRAVELING AT 65 MPH NO BUMPS ON THE ROAD, TIRE SEPARATED IN 3 SECTIONS, COMPLETELY SEPERATED. CONSUMER STATED THAT TIRE BUSTED FUEL TANK FEEDER TUBE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556789October 20, 2000
TIRES:TREAD/BELT
WHILE DRIVING THE RIGHT REAR FIRESTONE TIRE SEPARATED FROM THE WHEEL CAUSING THE STEERING WHEEL TO VIBRATE, THESE TIRES WERE NOT INCLUDED UNDER RECALL, CONSUMER PURCHASED FIVE NEW TIRES AND REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556311October 20, 2000
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
THE TURN SIGNAL AND WIPER SWITCH WERE REPLACED PRIOR TO RECALL (OOV-072) WHICH WAS PROBABLY THE REASON FOR FAILURE. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873467October 20, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
ABS LIGHT AND BRAKE LIGHT STAY ON, INDICATING A PROBLEM WITH BRAKING SYSTELM. ALSO, HEATER AND AIR CONDITIONER MALFUNCTIONED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734760October 19, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734519October 17, 2000
TIRES
FIRESTONE SAYS THIS TIRE IS NOT ON RECALL LIST. IT SHOULD BE. FORD WILL TAKE NO RESPONSIBILITY. MY QUESTION TO THE DEALERSHIP WAS WHETHER OR NOT THEY KNEW ABOUT A PROBLEM WITH FIRESTONE TIRES AT THE TIME THEY SOLD ME THE VECHILE. IF THEY DID KNOW AND DID NOT DISCLOSE THIS INFORMATION TO ME, THEY SHOULD BE HELD RESPONSIBLE. (DOT NUMBER: XX TIRESIZE: P255R7016)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873110October 17, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE WAS PARKED FOR OVER 24 HOURS WHEN VEHICLE CAUGHT ON FIRE FOR NO APPARENT CAUSE. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#873169October 17, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
WHEN APPLYING BRAKES BRAKE LIGHT CAME ON INDICATING A MALFUNCTION WITHIN THE SYSTEM ,PEDAL WENT TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE WHICH RESULTED IN A COLLISION DUE TO A DEFECT IN THE FRONT LEFT BRAKE CALIPER. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#734451October 16, 2000
TIRES:TREAD/BELT
HAD TO REPLACE ALL 4 TIRES ON VEHICLE AFTER 14,888 MILES - SIGNS OF TREAD SEPARATION ON TWO OF THE TIRES - VEHICLE PURCHASED AND LICENSED IN ARKANSAS BUT BEING DRIVEN BY SON IN NAVY STATIONED AT AFB IN OKLAHOMA CITY. VEHICLE PURCHASED IN LATE SPRING OF 2000 -- LOTS OF MILES (AVG. NEARLY 800 MILES PER WEEK) MOSTLY ON HIGHWAY AT SPEEDS OF 70 MPH. WHEN SON BROUGHT HOME HAD TO HOLD STEERING WHEEL TIGHTLY WITH TWO HANDS AT ALL TIMES TO ADEQUATELY MAINTAIN CONTROL OF VEHICLE. CALLED LOCAL FIRESTONE DEALER TO INSPECT AND THEY REFUSED SINCE TIRES WERE NOT PART OF RECALL SO HAD ALL TIRES REPLACED. AM CURRENTLY STORING REPLACED TIRES IN GARAGE PENDING SOME SORT OF ADJUSTMENT / REPLACEMENT. FORD DEALER AGREED TIRES NEEDED TO BE REPLACED BUT DID NOT OFFER ANY ASSISTANCE. (DOT NUMBER: 8XHL1PY389 TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734476October 16, 2000
SUSPENSION:FRONT
THE VEHICLE HAS A VIBRATION / SHIMMY THAT APPEARS TO BE COMMING FROM THE FRONT END AT ALL SPEEDS ON BOTH ROUGH AND RELATIVELY SMOOTH ROAD SURFACES. WHEN GOING OVER RELATIVELY SMALL ROUTINE BUMPS, SUCH AS JOINTS IN A ROADS SURFACE, THE ENTIRE VEHICLE SHAKES. WHEN GOING OVER SLIGHTLY ROUGHER SURFACES SUCH AS A MAN-HOLE COVER THE FRONT WHEEL VIBRATION CONTINUES FOR 5-10 SECONDS AFTER, AND IS EXTREMELY HARD TO CONTROL. NAVIGATING SOME OF THE LARGER POT HOLES/ROUGH ROADS IN THE AREA IS EXTREMELY HAZARDOUS AS MAINTAINING CONTROL IS ALL BUT IMPOSSIBLE. I HAVE BROUGHT THE VEHICLE INTO THE DEALERS FOR SERVICE ON 5 SEPERATE OCCASSIONS, THE FIRST THREE TIMES I WAS TOLD THAT IT WAS NORMAL OPERATIONS, THE LAST TWO TIMES, THEY TRIED ADJUSTING THE TIRE PRESSURE, AND SUSPENSION BUT HAVE NOT FIXED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556049October 13, 2000
TIRES
THE CONSUMER FIRESTONE TIRES ARE ON THE CONSUMER ADVISIORY LIST, THE CONSUMERS TIRE WERE MADE IN NORTH CAROLINA BUT THE DEALER IS SAYING THE TIRES WERE MADE IN CANADA. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556020October 13, 2000
TIRES:TREAD/BELT
RIGHT FRONT TIRE SHOWED SIGNS OF SEPARATION WHICH WAS CONFIRMED BY INSPECTOR OF TIRE DEALER, CONSUMER REPLACED ALL 4 TIRES PLUS SPARE WITH DIFFERENT BRAND (FIRESTONE WILDERNESS AT P255-16-70). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555958October 11, 2000
TIRES:TREAD/BELT
CONSUMER REPLACED ALL FOUR FIRESTONE WILDERNESS TIRES (P255/70R1) ONCE THE DEALERSHIP NOTICE THAT THE INTERFACE POINT WHERE THE WALL MEETS THE TREAD IS NOT RIGID BUT VERY SOFT COMPARED TO THE OTHER THREE TIRES, IT CAN BE PRESSED WITH MINIMUM PRESSURE, CONSUMER REQUEST REIMBURSEMENT FOR TIRES REPLACED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733979October 11, 2000
SUSPENSION:FRONT
VEHICLE FLIPPED OVER. *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#734064October 11, 2000
TIRES
FIRESTONE REPLACED RECALLED TIRES WITH A GENERIC TIRE. REPLACEMENT FAILED NO ACCIDENT. *AK (TIRESIZE: P23575R15)( DOT NUMBER: TIRE SIZE: P23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555885October 10, 2000
TIRES:TREAD/BELT
FIRESTONE TIRES ARE INCLUDED IN RECALL 00T005, CONSUMER IS DISAPPOINTED THAT SHE IS ON A BACK ORDER LIST AND HAS YET TO RECEIVE REPLACEMENT TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733876October 10, 2000
TIRES
I HAVE THE WILDERNESS TIRES ..ON MY NEW FORD EXPLORER ..I AM SCARED TO DEATH FOR MY FAMILYS WELL FAIR PLEASE HELP (DOT NUMBER: HD TIRESIZE: 15'225)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733918October 10, 2000
TIRES
REQUESTING REPLACEMENT FOR TIRES. RECD. LETTER STATING "NOT RECALL"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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