Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#738712January 3, 2001
SEAT BELTS:FRONT:ANCHORAGE
THE SEATBELT DETACHED FROM THE WALL BRACKET.*AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738644January 2, 2001
TIRES:SIDEWALL
TRAVAILING AT 45 MPH ON COLD ROAD SIDEWALL BLEWOUT. *AK (DOT NUMBER: 8XHL TIRESIZE: P23575R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877220January 2, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BRAKE SYSTEM DOES NOT WORK BECAUSE ABS WARNING LIGHT IS ILLUMINATED ON DASH PANEL. CONSUMER WAS TOLD THIS BY DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558458December 29, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
VEHICLE HAS A WHINING NOISE FROM THE REAR RING AND PINION GEAR BETWEEN 50 AND 60 MPH, THE RING AND PINION GEAR WAS REPLACED BUT DID NOT CORRECT THE PROBLEM, NOW THE NOISE STARTED AT 69 MPH, DEALER TRIED A NUMBER OF OTHER FIXES BUT NONE OF THEM HELPED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876975December 26, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING 70 MPH VEHICLES IN FRONT OF CONSUMER STOPPED SUDDENLY. WHEN CONSUMER STEPPED ON BRAKE PEDAL IT RESPONDED NORMALLY, BUT ABS BRAKES LOCKED UP, VEHICLE SKIDDED, AND EVENTUALLY CAME TO A STOP. NO ACCIDENT OR INJURIES OCCURRED. 5 PASSENGERS WERE IN VEHICLE AT TIME OF INCIDENT.NO PRIOR WARNINGS. *AK AFTER THE FIRST INCIDENT, THE BRAKES FAILED BUT WORKED PROPERLY WHEN APPLIED AGAIN. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876976December 26, 2000
TIRES
LEFT REAR FIRESTONE WILDERNESS AT TIRE DOT 8XHL (NO SIZE GIVEN) HAS A CRACK THAT IS 1" LONG AND 1/8" WIDE, CONSUMER STATES RIGHT REAR TIRE HAS AN INDENT AND IS WORRIED THIS TIRE WILL BURST. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738012December 19, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
ON 5 NOVEMBER I WAS DRIVING TO CHURCH AND DECIDED TO STOP THE CAR BY THE SIDE OF THE ROAD, TAKE OFF MY JACKET AND PLACE IT ON THE BACK SEAT. I BELIEVE I PUT THE GEAR INTO PARK, LEFT THE ENGINE RUNNING, AND GOT OUT. THE NEXT THING I KNEW THE CAR WAS DRIVING AWAY, UNMANNED. IT WENT OFF THE ROAD, THEN RECROSSED THE ROAD, AND FINALLY ENDED UP IN SOME TREES. I WAS MODERATELY INJURED WHEN I FELL TRYING TO OPEN THE DOOR OF THE ROLLING CAR. HAS THIS HAPPENED TO OTHER PEOPLE? *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#738020December 19, 2000
TIRES
WHILE TRAVELING ON THE FREEWAY, I NOTICED A SLIGHT VIBRATION. A SHORT TIME LATER, I FELT THE VIBRATION AGAIN AND THE TIRE BLEW. I WAS TRAVELING AT 60MPH. FORTUNATELY, NO ONE WAS INJURED. I CONTACTED FORD ROADSIDE ASSISTANCE AND THEY CAME TO EXCHANGE THE TIRE WITH THE SPARE. I THEN DROVE THE VEHICLE TO A FORD DEALER NEAR WHERE I WORK (MAGIC FORD, VALENCIA, CA). I REQUESTED THAT ALL FIVE TIRES BE REPLACED ALONG WITH THE RIM ON WHICH THE TIRE BLEW. IT WAS DAMAGED BEYOND REPAIR. I HAVE RECEIVED A BILL FOR $1,020.00 FROM MAGIC FORD, AND DO NOT FEEL THAT I SHOULD BE OBLIGATED TO HAVE TO PAY. ALTHOUGH THE EXACT MODEL OF TIRE IS NOT ON THE RECALL LIST, IT IS OBVIOUS THAT THIS IS CLEARLY A MANUFACTURER'S DEFECT. I AM IN POSSESSION OF THE TIRE AND ALL SURROUNDING PAPERWORK. *AK (DOT NUMBER: VNCU1PX080 TIRESIZE: P255/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737919December 18, 2000
TIRES
BLOWOUT ON INSIDE OF TIRE. FIRESTONE REPRESENTATIVE SUGGESTED A PUNCTURE TO TIRE, BUT I DIDN'T HIT ANYTHING. VEHICLE BECAME UNSTABLE ON CURVES FOR SEVERAL MILES BEFORE THE BLOWOUT OCCURRED. FIRESTONE REP OFFERED A PRO RATED REPLACEMENT TIRE. *AK (DOT NUMBER: W2HL1PY379 TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737888December 16, 2000
UNKNOWN OR OTHER
BOUGHT CAR NEW 1/2000. 5/2000 NOTICED SIDEWALLS TURNING BROWN AND VERY BAD HANDLING ON ROAD BUMPS. SHORTLY THEREAFTER NOTICED THAT ON DIRT ROADS (NORMAL COUNTRY ROAD DRIVING, NOT OFF-ROAD) CAR TENDED TO SLIDE OUT ON CORNERS, AND JERK TO SIDE IF BUMP NOT SYMMETRICAL. BROUGHT TO FORD'S ATTENTION, TOLD THEM I THOUGHT THE SUSPENSION WAS INCOMPETENT. WHEN THE RECALL WAS ANNOUNCED, BOUGHT MICHELIN TIRES. THEY HAVE NOT TURNED BROWN, AND THE SAFETY/HANDLING WAS IMMENSELY IMPROVED. SOMETHING IS WRONG WITH THE FIRESTONE TIRES, WHICH I STILL HAVE, AND THE EXPLORER SUSPENSION. (DOT NUMBER: VDCU 1PX TIRESIZE: 255/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876508December 14, 2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
ON NOVEMBER 1, 2000 CONSUMER TOOK VEHICLE TO DEALERSHIP TO HAVE A MANUFACTURER'S RECALL CORRECTED FOR SEAT BELT BUCKLES NOT FASTENING. ON DECEMBER 13, 2000 CONSUMER WAS COMING OFF A ROAD, STARTED SLIDING AND ROLLING OVER, BUT PASSENGER'S SIDE AND DRIVER'S SIDE SEATBELTS DIDN'T CATCH. *AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#876518December 14, 2000
STEERING
THIS IS A 4 WHEEL DRIVE VEHICLE; WHILE MAKING A LEFT TURN WITH CAR IN 4- WHEEL DRIVE, VEHICLE WAS HANDLED INPROPERLY, AND IT WAS EXTREMELY HARD TO TURN WHEEL BACK TO STRAIGHT POSITION. CONSUMER ALMOST HIT ANOTHER CAR. TOOK TO DEALER, AND DEALER AGREED TO STEERING PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876120December 7, 2000
TIRES:TREAD/BELT
GOODYEAR WRANGLER TIRES P255/70R16 EXPERIENCED BELT SEPARATION, THE 2 TIRES HAD LESS THAN 100 MILES ON THEM WHEN CONSUMER STARTED NOTICING POOR RIDE AND NOISE FROM FAULTY TIRES, DEALER REPLACED TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557904December 6, 2000
TIRES
FIRESTONE TIRE (P235 75 R15) FAILED, CAUSING VEHICLE TO CRASH AND INJURE TWO PEOPLE, THE VEHICLE IS NOW A TOTAL LOSS. *SLC
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#875940December 4, 2000
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING AT NORMAL SPEED VEHICLE DIED, NO STEERING/ NO BRAKES. CONSUMER WAS ALMOST KILLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875819December 1, 2000
EXTERIOR LIGHTING:HEADLIGHTS, TIRES
WHEN DRIVING AT NIGHT OR WHEN HEADLIGHTS WERE NEEDED CONSUMER NOTICED POOR OR INSUFFICENT LIGHTENING WHICH CAUSED POOR DRIVER'S VISIBILITY. ALSO, MANUFACTURER HAS CHANGED DESIGN IN 2001 VEHICLES. CONSUMER HAD SOME SAFETY CONCERNS WHILE DRIVING HIS VEHICLE WITH FIRESTONE, WILDERNESS P25570R16 TIRES. THUS FAR , HAS NOT EXPERIENCED A PROBLEM, BUT WAS JUST CONCERNED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557576November 27, 2000
ELECTRICAL SYSTEM, VISIBILITY:GLASS, SIDE/REAR
VEHICLE IS EXPERIENCING POSSIBLE ELECTRICAL PROBLEMS, THE KEYLESS ENTRY FAILED, THE WIPERS WORK WITHOUT THE VEHICLE BEING TURNED ON, WHEN THE WIPER IS TURNED ON THE CD PLAYER WILL QUIT WORKING, AND THE LIGHTS DIM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736885November 27, 2000
VEHICLE SPEED CONTROL:CRUISE CONTROL
VEHICLE HAS ROUGH IDLE ALMOST TO THE POINT OF STALLING. DEALER SAYS THEY CANNOT REPAIR. FORD CUSTOMER ASSISTANCE SAYS THEY CAN DO NOTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736867November 26, 2000
TIRES
I WAS TRAVELING DOWN THE INTERSTATE AT APPROXIAMETLY 75 MPH. TREAD OF TIRE PEELED AWAY FROM THE SIDEWALLS ALMOST PERFECTLY. I HAD TRAVELED APPROXIMATELY 120 MILES NON-STOP WHEN BLOWOUT OCCURRED. I WAS TRAVELING WITH MY WIFE WHO IS SEVEN MONTHS PREGNANT WITH OUR FIRST CHILD. *AK (DOT NUMBER: O2-6555 TIRESIZE: P255/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557751November 20, 2000
POWER TRAIN:MANUAL TRANSMISSION
AFTER ONLY 20 MILES OF DRIVING THE VEHICLE, THE CONSUMER SPOTTED A TRANSMISSION LEAK IN THE DRIVEWAY , THREE WEEKS AFTER REPAIR TRANSMISSION WAS LEAKIN AGAIN, THE CONSUMER IS REQUESTING A NEW VEHICLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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